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    Orchid Nails & Spa

    2.7 (59 reviews)
    Closed 9:30 am - 7:30 pm

    Services - Orchid Nails & Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    14 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Orchid Nails & Spa Photos

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    Recommended Reviews - Orchid Nails & Spa

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    Reviews With Photos

    Crooked nail

    The first few times I went was fine because I was only getting a refill. The last time before 4 days ago I had asked to have my acrylic removed so I could do dip she attempted to get my acrylic off but in the process supposedly was unable to. She then proceeded to dip my nails and left them clumpy with awful shaping. Now flashback to four days ago I decided to get a full set again by the same lady who tried to take off my Acrylic. Mind you I booked an online appointment and In the notes I had asked for tommy to do my nails because for some crazy reason they don't let you choose your nail tech. Any way back to my nails again my right hand, all the nails are crooked and uneven oh and to make things even better two nails popped off and two are lifted and hanging on to a thread. 55 dollars wasted on a terrible set. I will never step foot into this nail salon again.

    Chipped nails, less than 24 hrs later.
    Francesca J.

    I'd pass on this one. I gave two stars because my technician was wonderful, you can make appointments online, and they gave a really thoughtful holiday gift with every service. But that's where it ends unfortunately. I did a regular mani/pedi and my nails are chipping less than 24 hours. So my nails for Christmas now look terrible. The salon was also very dirty and old. Like floors were just filthy like they haven't washed them in weeks, used towels were left between the pedi stations, the pedi station arm rests had marks all over them like they hadn't been wiped down all the mani chairs are torn. Not a luxury experience or one worth the money if I can't go a day without heavy chipping.

    3 hours after getting nails done (dip)
    Jill A.

    This was my second visit. I did not like my original pedicure but I wanted to try them out again.. I got a dip manicure and right away I could tell the tech was doing my nails differently. (I get dip every few weeks). When I was done the nails did not shine but I figured it was the color and left. Within 3 hours my nails were chipping. 5 nails chipped in a matter of 1 day. I messaged their Facebook page immediately with no response. The next day I walk in and ask for "my nails to be all redone as they were done wrong" I was told okay sit down... they tech says he will only fix the 5 that are broken and I said "no they were don't incorrectly or they would NOT be chipping after a few hours". They told me No "it was done right". I said "well maybe your dip is the problem can we do Gel?" And he told me "no that is an extra $30" I proceeded to ask for my $40 back and they told me "we don't do that". The man technician began yelling at me from across the salon and telling me "SIT DOWN NOW". I tried to explain that I did not want to come back AGAIN when nails number 6-10 break as well and they told me "we only cover our nails for 2 days" (so technically if more broke after today they wouldn't have to cover it). This salon clearly does not care about their customers or how their nails come out. These should have been completely redone NO QUESTIONS with an apology as I had to take another hour out of my day. So in conclusion, the next day nails 6-10 chipped from the original technician and I spent $ elsewhere to fix their HORRIBLE nail job.

    Drips on dip

    Let me start by saying I have been coming to orchids nails for years and over the past year the service has been declining specifically in the type of service I have been getting provided. It feels more like a drive-through spa. Its now quantity over quality A speed Spa. Now don't get me wrong. I don't wanna spend half my day and a spa but I also don't want to feel rushed or be rush when it comes to the quality of the service that I am paying for. yesterday I went in to have powder dip refill done my usual main man is on vacation I'm not really particular about who provides my service as long as the service is done correctly but i have my preference when it comes to certain request. Here's the thing if you are not happy or proud of the work/service you just provided that if someone asked your client who did your nails/toes that they would recommend you with confidence cause you done an excellent job don't let me leave your place of business! Don't give me something you wouldn't be happy with paying for and leaving with! I would hard for my money to, not to throw away on mediocre service. I was rushed I told Katie she was rushing! She was making errors dip was dripping powder was being applied too thick where it would not look natural or leveled, I gonna fix her reply..had to keep telling her don't apply setting powder over lint from gauze where she wiped with alcohol when starting cause if I saw it sticking in my nail I would have her remove and start over. It was just constant rushing not attentive to her craft/ work. Sloppy so to speak in the end. Why do I have to keep speaking to you about what to do? No cleaning up around fingers hand making sure work is neat all nails are files shaped evenly. Want to put oil to mask up half ass work. In bad light it seemed to look half ass decent then I come home to see what you will see in my uploads. Anyway I've made up mind to take my business and money elsewhere that was a last minute decision after work I actually have already started going elsewhere and I'm content so far with the craft i was hoping to get who normally services me but lesson learned. One thing about them if you go back it's we busy come back tomorrow.. like uh no I paid you yesterday I need fixed today smh. It's always an attitude you do know you work as customer service? Your clients come first in order to keep good clientele coming back you keep your customers happy not lose them to bad business. So we're clear this was just the last straw the pedicures were getting to be trash! Why do I have to you to get my small toe or side of big toe or every time my toes get painted I can see where first coat stopped and 2nd coat stopped? No even strokes it was getting so annoying! Then entire side no pain at all. I come back it's an attitude cause you don't know how to pain or you can't see how to paint one or the other or both. Idk. I really liked it here but I don't pay for bad service and people that's get attitudes when you correct them about bad service. Just fix it not like I ever asked for money back.

    I'm always a white or pink kinda gal but tis the holidays! Very bold for me haha but Katie did a great job with shape.
    Nicole B.

    Came back again and decided that this is not my forever place. I hate that I feel this way because the people really are nice, but they charge extra on every little thing, which I hate! Just tell me what the real total cost is for my dip and don't just start charging me extra for removal of current dip, cutting down, cuticles, etc. as those are all things I expect to come with the overall dip manicure service. Also the pedicure is nice but very superficial. My nails were ingrown and hurting just a couple days later. cost is just not worth it when the places around the area are cheaper for the services rendered.

    Jasmine C.

    Rushed and didn't even try to fix their mistakes. My thumbs aren't even and all the nails are different widths. Never coming back.

    Suzy P.

    They are the best in town. They always did amazing job on my nail. Great customer service and very attentive to details.

    Alex V.

    Uyen did my nails and I absolutely loved it. Normally I drive all the way to the south end and I can't believe I live 3 minutes away from here and never gave it a try. I am definitely coming again!! Thank you Uyen !!!

    Mani came out nicely
    Jen Y.

    Friendly service, good choice of colors to choose from, clean and neat establishment, fair prices, very efficient at what they do, you're basically sold right?! There can be a bit of a language barrier but if you really need something done a certain way the message will get across. The pedicure is super thorough here, from scraping your heels to brushing your footsies with a brush. They even finish it off with dipping your heels in some sort of warm oil. I also got a manicure which came out very nice! Not much of a hand massage from the manicure though. $35 for a mani/pedi. No complaints here, will most likely be back! They also accept walk ins and will try their best to accommodate you quickly. I didn't have an appointment today, guilty!! But the girl even apologized and thanked me for waiting, very good service I thought.

    Great job on my nails (regular polish/not gel)!

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    4 years ago

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    4 years ago

    45$ for pedicure. No soap or oil in water, no massage and rushed. We had an appointment too.

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    Page 1 of 2

    Ask the Community - Orchid Nails & Spa

    Review Highlights - Orchid Nails & Spa

    Came here on a whim on a Sunday and got immediate service.

    Mentioned in 4 reviews

    Read more highlights

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    Lash & Skin Cosmetics - Natural individual Eyelash Extensions Brow Tint & Waxing.

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    Got my full set of Lash extensions done by Susana. I am so…read morehappy with the result. Susana is skilled, focus, and talented. She will look at your natural lashes and give you advice in what type of lashes will look best for you; she also listens to your request and incorporate it throughout the process. She gave me partial hybrid - which it looks amazing the way she places them on your lashes!!!! Basically if you are familiar with false lashes, Susana gave me the red cherry wispy lashes for my extension, except they look as if they are my real lashes - Very Pretty!!! I have slept on it overnight and it's super comfortable, unlike other extensions that I had done in the past, Susana nailed it! She makes sure each lash of the extension is not placed too close to the eyelid or touching the eyelid - she applies each lash precisely onto your own natural lash without being too close or touching the eyelid; that's what made it so comfortable for me. With the extension she designs for me, I feel glam & girly even without any makeup on. Susana is talented, she will make you look pretty! The boutique itself is chic, polished, super clean and very relaxing. Super hygiene throughout the whole process. She gave me a care bag to take home with, and explains how to clean and take care of my lashes before I leave the boutique. Parking is easy, her price is very reasonable!!!!! I have better experience with her than other popular lash bar in the Newton/Brookline/Back Bay area. I made my appointment via instant-chat on her website, it was very easy. She also do Lash tint & lash lift at a very good combo price! She is highly skilled when it comes to Lashes!

    I had lash extensions done in the past about 2 years ago. My experience was not good what so ever…read more My lashes felt heavy, irritated, and didn't look natural at all. Also I ended up losing almost every single one of my natural lashes after the extensions. It was such a horrific experience for me I steered clear of getting lash extensions up until I found Susana. Susana had so much knowledge about lash extensions and filled me in on everything. After speaking with her I already felt comfortable and confident in my upcoming appointment. I went with a full natural set of eyelash extensions. I couldn't be any happier! Susana was so professional, patient, and kind. I can honestly say I will NEVER go to anyone else for eyelash extensions!

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    2.3(3 reviews)
    0.9 mi

    I had my first facial with Carla at Lugar De Paz this evening and it was one-if not the best-facial…read moreI've had to date! She provided the best foot massage and a wonderful scalp massage along with my facial. Also, she made the extra effort to help thoroughly unclog my pores which was my main goal of the treatment. Carla is friendly, loves to help people, and knows skin care. Highly recommended!!

    DON'T BUY VOUCHER FOR CARLA'S SERVICE I bought a groupon…read morevoucher for one European facial and one seaweed body wrap from Lugar De Paz. I called the number which is shown on the voucher. Nobody answer my call and I left message in voice mail. In my voice mail I told them I bought a voucher and wanted to have an appointment to use it. Somebody called me following day, I also told the lady about my voucher and wanted to use it and wanted to have an appointment. We made an appointment for today at 12 p.m. I took a day of from my work for this appointment and went there 20 minutes early. I waited for my session. At 12:05 Carla came , while we were walking in the room I told her that I had a voucher and I came here with use it . She said that she closed her spa and she is working different place and she cannot take my sevice now. Because she didn't know that I was a Groupon customer. But I said to her , while I was having an appointment I explained and then I had an appointment. She said that I should call her number. I actually called her number showing in voucher. She didn't answer and I left message in her mailbox. Then someone called me back, I though that it was her. But She claimed that she didn't get my message and I should have another appointment to use my voucher, I took day of from my work and drove 30 miles to use my voucher. I really don't want to come again. I didn't know that she closed her spa and work a new place. And there is no information in Groupon voucher about it. She is working different SPA as an employee now but her Groupon voucher is about her old SPA. She is cheating her customers. I'm calling Groupon to cancel my voucher. NEVER EVER BUY VOUCHER for her service. Because you cannot use it. At the end you will get angry like me

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    This was the he best wax experience I could ever ask for. I've had quite a few waxes but Sirlene is…read moreabsolutely top of the line. Great at what she does. Has a wide range of time to take clients though she tends to get booked up quick. She is kind, professional, and precise. The studio is clean, quiet and private. I got a full Brazilian. It was comfortable! I was waxed using ring light and magnifier. She is amazing, truly an amazing experience that everyone deserves.

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    I hate to give bad reviews but I have had quite a few not so great experiences at this location…read more The front desk staff are hit and miss but multiple times I have witnessed pretty unprofessional behavior (bad mouthing their team in the hallways while we can hear them in the wax room, gossiping at the front desk). In addition, this last visit was the worst. I got a huge burn on my face. I thought it would die down after the first night but it looks pretty bad now and I've had to go into work for big presentations trying to cover this up. I've had burns before but this is by far the worst.

    I visited European Wax Center for the first time a few weeks ago. I got an eyebrow wax from here…read moredone. Typically, I get my brows threaded but decided why the heck not try waxing again. If I wax, I tend to do it at home. The lady who did my wax was very nice. At first, when she told me that she had finished waxing my brows and I checked in the mirror, I wasn't satisfied with how they looked. I asked for a clean up and they didn't look too clean, still hairs left. She was very patient though, which I was very appreciative of, and had me lay back down so she could fix it. I don't think I would come back again to be honest, just because I wasn't too impressed but the staff here was very kind. My brows didn't look as crisp as I wanted, however, its okay. I will most likely go back to just getting my brows threaded in the future.

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    Orchid Nails & Spa - waxing - Updated May 2026

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