We were visiting from Oahu and stopped in to see what they had. I saw some really cute shirts for…read moremy girls and they were on sale! The workers here were soo amazingly friendly. I absolutely love HILO and the genuine Aloha!!! Thank You HIC Hilo!!

Very similar to other HIC locations. Price and sales are consistent with other locations as well. I…read morewouldn't call it cheap but it's also not terribly expensive. They carry all the standard surf brands with great selection for men and women. We come for the accessories like their bags, belts, hats, etc. and they have great variety. The style is geared toward a surf and skate lifestyle. Staff was really friendly and helpful. They're consistently approachable and chill, which blended right into the feel of the store. We got exactly what we were looking for with the staff's help. They even helped us get a better deal by recommending some of their current sales.

Hilo Branch First and foremost : Greeted with a smile and…read moreAloha. Very professional sales Manager. I'll be back and back. Telling my friends

aloha is where this shop is at. beautiful people and great…read morecustomer service. they have everything for the beach you need. love the location its at. went in there to check it out n walkes out we all kinds of stuffs. just wanted to say thank you for the great customer service and the great job you all do in the aloha spirits. big mahalo

local shop - Teddy is kind and always ready to hook you up with some new gear - love my new shorts…read more Mahalo

I went in with my s/o to look for a wetsuit to wear for the Manta Dive we participated in. They…read moredidn't have what we intended to buy but Tedi hooked us up with what we needed for the rainy day! He also gave us great recommendations for the area and invited us to the shin-dig above his shop that was happening later. Thank you so much for your kindness Tedi! We will always remember you and we will absolutely stop back in your shop next time we get to visit Hilo. One day we will pay you back for your kindness.

Moderate selection of local brands. Nice sized shop with surf wear and attentive workers.read more

went to shop in there the sales associates were more involved with talking to each other than…read morehelping.. when we were able to get their attention they acted as if it was a chore to assist us with getting an item that was out of reach. I won't ever go there again

Super friendly and kind shopkeeper. She is very knowledgeable about equipment and local spots…read more Prices for gear are reasonable by Hawaii standards. Selection of boards is also pretty darn good for any shop, let alone a locally owned one. Overall highly recommend this shop.

Bayfront Boards is a great shop. I stopped by the shop because I left my bodyboarding fins on the…read moreother side of the island. The shop had a great selection of fins and fin savers. The woman who helped me was super friendly and welcoming when I stepped into the shop. She was also knowledgeable and helpful in selecting comfortable fins. As a result I had a great day in the waves and I like my new fins better than my old pair. Thanks Bayfront Boards! In my haste to get in the water I left a pair of sunglasses in the shop. (Do you see a pattern?) I called a couple days later and she offered to mail me my sunglasses. I received them on the mainland (carefully packed) when I returned from my trip. That was amazing. I am super grateful.

Lots of stuff, clean store, the workers there weren't so friendly during our visit. the cashier was…read moreon FaceTime with friends or family while ringing us up and wasn't available to help us with questions. It was hard to get the attention of staff.

Nice big clean store. Large selection of fishing gear, poles, etc. they also have firearms and…read moreplenty of staff to help you with your needs. The location is very convenient with lots of parking. Oahu doesn't have a store on this scale or caliber that I am aware of. Definitely a place to check out in Hilo!

first swim lesson for our 2.5 with Carly went great! She…read morewas patient with our little one and was able to get her comfortable in the pool while playing games with her

Our snorkeling adventure was exactly what we hoped for. We saw dozens of beautiful fish and other…read moreunderwater creatures. Our lifelong dream was to swim with a sea turtle, and Alex quickly found one for us. Eric was very knowledgeable, right down to alerting us about the change in visibility when island fresh water met the salt water. Thank you for giving us memories we'll enjoy for a long time.

The shop has a large selection of swimwear, shorts, and shoes for sale. We came in for the snorkel…read morerental and they were really helpful and provided suggestions, like licking the edges of the mask to stick to the head better. Err I didn't actually needed to use the advice but that's good to know. They also sanitized everything so the items were really clean. She was really considerate and suggested that we do a fitting first. The flipper straps are actually adjustable so I didn't see an issue. We rented it for one day and the lady said we could just drop it off in the yard if we came back after hours. The whole experience was a breeze and I felt that she really tried to see what a customer's concerns may be and addressed them without my having to ask! I was also semi-interested in a glass ring and she explained how it came from and such. Just very attentive, responsive, and pleasant. The location is really convenient, easy to spot and park.

I went to rent snorkeling gear. I didn't know anything about what I needed so I asked for help…read more Tiffany found a pair of fins that fit me and handed me a bag with a snorkel and mask in it. She never suggested I do a fitting in the store, or suggested that the mask may not seal around my moustache. She asked how long I needed the rental. I asked if they do it for 24 hours or only by the day, and she said by the day. I asked how late they would be open and she said they closed at 5. I said I would be out after 5, so it sounded like I would need a 2 day rental. After she charged my card for a 2 day rental, THEN she mentioned that if I wanted to return the gear after 5 I could just drop it on the back porch. This would have been exactly the thing she should have told me when I was asking what time they closed BEFORE I had committed to 2 days. I only needed 1 day and she sneakily got me to sign up for 2. When I went out to snorkel that day, the mask was dirty and I could not get the mask to seal around my moustache, so water kept rushing in. I gave it a try but I just couldn't snorkel like that. By the time I gave up, it was after 5pm, so I knew the shop would be closed and I couldn't call or go in person that night in order to ask for a refund. When I returned the next morning. Tiffany was not working. The woman working called Tiffany on the phone when I explained the problem, but would not let me talk to her. Instead she just said "it's not company policy to issue refunds" and brushed me off. After complaining again I was given Tiffany's phone number to deal with her directly. I called and she did not pick up. I left a message and she did not return it. I guess she is too busy running for city council to care about how people perceive her business. I would not recommend this shop to anyone who is not an expert. Know exactly what you are getting and ask about every single rule before you give them any of your money. They will not try to help you. They just want your money.

This store is awesome. They have everything from outdoor gear, I bought my daughter a pair of extra…read moretuffs to work on her new property in Volcano Hi. They also have groceries, fresh fruit and vegetables, plus to go hot food. Also, I forgot to mention they have fishing gear.

Had to stop in for a money order. Grabbed a cup of coffee. I wasn't expecting much, I admit I am a…read morecoffee snob, but theirs was really good. Made strong, flavorful Colombian brew, dark in the pot, they didn't skimp on ground beans in the filter!! I saw fried chicken offered, though I didn't have time to try it. Will have to return so I can, next time I'm in the neighborhood. The store & lot were kept clean so I felt confident in purchasing there. The coffee was well worth the price and like I said, very tasty.

Highlight of our vacation! He does this because he loves it and you can't help but feed off his…read morepassion for the sport. He is so kind and patient. Heck, he towed us most of the day so we wouldn't tire out. He offered to loan us his boards and even called and invited us to surf with him another day for FREE! He made my nervous 13 year old niece totally comfortable and got her up 3rd wave. Knew how to teach my cocky 14 year old nephew and he was up first wave! He even got me up at 42! He has great stories and you feel like you're rollin' with a rock star. He is SUPER! He was moving back to Oahu, so, look him up!

Love this guy! Everytime I visit my family in Kona I am always wanting to go hang with Rory! He's…read morereally nice and not to mention a surfing legend. My aunt knows him through some of her friends.. Kona is very small. He lended us some of his foam boards to me and my girlfriend one of the times we were visiting. If you are visiting and want to learn to surf or want to brush up on some of your skills Rory is the man. Just be careful of the reef break! yikes!