CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

The salesman from CM Heating came out to quote a new heat pump and furnace. That same night, our…read morefurnace stopped working completely. I had to call them five times before they finally sent someone. Turns out the salesman hadn't secured the door properly, so the safety switch never engaged -- a super easy fix. We had a cold night with small kids in the house and they showed zero urgency fixing a problem they caused. Their quote was also the highest I got. I don't blame the salesman for the mistake, but the company doesn't stand behind their work at all. I'd never use them again and wouldn't recommend them to anyone.

I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Better Air NW did a great job. On time. Easy to work with. Seemed efficient. Only thing was that…read morethey couldn't get up on our metal roof to clean out the laundry vent. Understandable.

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

I have been burned before but I trust Seatown. The staff is friendly and answers any questions I…read morehave. I had my garbage disposal replaced and the sink de-gunked. They gave me the option of purchasing my own disposal (cheaper option) or purchasing one from them. I will use this company again as I have a toilet that needs repair.

I am shocked this company has so many great reviews! They may be a great, but I don't have anything…read morenice to say about them. I had previously looked into getting some fans installed in two bathrooms and after looking up 3 companies for quotes I had reached out to them to come by. They were last to visit and after the gentleman show up and stuck his in both bathrooms, he gave me a quote over a $1,000 from the second highest quote! I said thanks but no thanks and instead of leaving, he says let me call my boss and see if he wants to do something about the price. The guy doesn't answer! Now I'm trying not to laugh. He goes well let me call the "big" boss. So this guy answer and the gentleman is telling him that the quote is way too high. Big boss is kind of just stuttering before finding the words he wants to say "well for our price you get the best customer service imagined over a mediocre job performance." If that was your selling point when the customer service you already provided is a D- at best, you're not the company for me. The "mediocre option" we went with were just fine.

I can't say enough good things about OH Nice HVAC! After another local company "fixed" my ductless…read moremini split -- and actually filled it with the wrong refrigerant -- my unit started icing up and sounding like it was about to blow. Thankfully, Josh and Nick from OH Nice HVAC came to the rescue! They were professional, kind, and incredibly knowledgeable. They quickly diagnosed the problem, fixed everything the right way, and had my system running perfectly again, AND their prices were amazing! I only wish I had called them first! If you want the job done right by people who truly know what they're doing, OH Nice HVAC is the team to call.

Nick from Oh Nice did the annual maintenance on our heat pump mini splits today. From…read morecommunicating setting appointment, to checking in regarding arrival time, arriving on time, explaining the work performed in detail, and job well done, we were totally impressed. We're so happy to have found this company. Excellent customer service and skilled work. We plan to keep them as our permanent regular hvac contractor!! We highly recommend this company!!

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.

The HVAC system in my home is an evolutionary one. As a result, some rooms are cold when others are…read morewarm. I needed the airflow balanced in the system so all the rooms were the same temperature. After calling my current HVAC company and finding out they couldn't help me, I started looking. Turns out not many do this. Fortunately for me, Legacy One Heating does. After talking with Karl and having him look at the system, he came up with a plan to resolve this. I scheduled an appointment, and two very professional and caring men came out to fix the problem I was having. Collin and Brian are excellent! We talked about what they were going to do and how they would balance everything. They listened to my thoughts about labeling corresponding components, and went to work. After they made the changes to the ducts, they went around and balanced the airflow coming out of each one so that the airflow evenly covers the whole house. It's a tri-level, so that's three floors with ducting. Lots to consider when balancing the system. I have to say that I am thrilled with how well the system is now working! I no longer need to wear a sweatshirt when I go into my office to work. It's not cold anymore! In fact, there are no longer any cold spots in the house. Just even temperatures throughout. Needless to say, Legacy One is now my HVAC partner. They do everything around a furnace. They are interested in what I have to say, and they are true professionals. Collin and Brian, thank you for what you did for me! This is a huge improvement!

I had a great experience with this company. Unlike other HVAC companies I've dealt with in the…read morerecent past, their communication was on point from start to finish. They provided a quick estimate for the replacement parts and gave me a clear timeline of when they would be available. Once the parts arrived, they actually prioritized my installation to get the heater running again. Robert was especially great to work with. He is knowledgeable and took the time to explain the issue and the repair process properly. Even after the job was done, they provided excellent post-installation support over the phone to answer a few follow-up questions I had. I will definitely work with them again!

Honest and reliable. They did a great job replacing my old gas furnace with a new electric heat…read morepump in Issaquah.

I can't believe there aren't more reviews for Airpro Genius, what a great company! Wilson answered…read moremy call, offered to try to help assess the situation over FaceTime for free, but I didn't know what I was doing so he came out the same day (fit me between other appointments). He was able to thoroughly identify the issue and order the needed part, and came back the next day to install! Very fair pricing! He was also very nice in helping me understand what was going on and giving me tips to help with prevention and maintenance to reduce costs and extend the life of my old furnace and a/c. He's got all my future HVAC business for sure!

We found Airpro Genius on Yelp and went with them due to the solid reviews. Wilson was very…read moreresponsive and detailed in what work he would do for maintenance of our heat pump. He had excellent communication and arrived on time and provided details of his work as well as recommendations. Fair pricing and amazing service - highly recommended!

Jesse is very knowledgeable, he identified and resolved our issue in a timely manner. He is…read moreprofessional, courteous, and his technical expertise all combined made us extremely satisfied customers.

We endured nearly three months without heat on our main floor over the winter holidays due to…read moreJane's faulty system design and complete lack of accountability. Their management showed zero remorse, took no responsibility, and treated us like an inconvenience throughout the whole process. We hired Jane's to replace our boiler and hot water heater with a combi-boiler. Before the install, both floors of our heating system were fully functional--we only needed a replacement because the old boiler had started leaking. Instead, after a rushed one-day job, our main floor heat stopped working. They left a mess, and Walter, the technician, wasn't given any time to ensure the system was operational before leaving. For months, they made multiple visits, but each time, they rushed out without confirming if their fixes worked because Walter was never scheduled enough time. Eventually, they shifted blame to a manifold they hadn't touched, demanding $2K+ for a custom replacement that did nothing to solve the problem. After more impromptu visits - some late at night - they finally fixed the issue by modifying their own faulty design, yet they never followed up to confirm everything was working. Their management made us feel like every issue was our fault. No accountability. No recourse. Just demands for more money. The only employees who seemed to care were Walter and Louise. Jane's broke our working system, charged us more to "fix" things that weren't broken, and left us in the cold for months. Easily the worst contractor experience we've ever had.