This business is 100 percent fair, honest, and professional. They got my vehicle fixed immediately…read moreand did it for $800 less than Pep Boys quoted me. I dropped off my car at Pep Boys on Monday morning (on scheduled appointment) just to be called back a couple of days later saying that their master mechanic was in the hospital and they had no idea when or if my car would be fixed. Scott is the manager and is doing a fantastic job. I will definitely be returning for all of my vehicles.

Honest mechanic . Was looking for a ppi, and I'm out of state . Took good pictures and notes. Spoke…read morethe mechanic about the car and his opinion . If I lived in that state I would take my car to him.

Took my son's old Infiniti there that another dealership had worked on fixed it correctly or very…read moreprofessional will use them every time! Perry was a great help !

Best auto repair shop I've ever used. If you love your G or Infiniti product, Frank is the…read moreconsummate mechanic for your treasure. Never had problems they couldn't resolve. Friendly and clean and expert. There is no other place in Tucson to go, so stop hunting!

trusted was prompt, courteous professional would recommend him or the shop he works at to anyone…read more It was an excellent experience.

Misogyny alert. Had an outright terrible experience. Came in for oil change, wanted to try these…read moreguys out. Omar rolled his eyes at my rebuffs of him trying to sell me things on top of the oil change. Same rolling of the eyes when I asked that the tires be pumped to 32 which is closer to the factory standard of 30 for my car "We do it at 35 here". I requested he print out the estimates for all the services he wanted to sell me. "Do you need me to actually print it out?" At the end, I pointed out the chauvinist attitude and was told "You're just difficult" and "God bless you!" which sounded like "F*@k you". The fee including tax for oil change had been quoted to me to be $75. I noticed I was charged $79.88. I approached a very nice staff member Tabor who took my receipt and said he would try to help. Out comes out Omar with his bullying attitude spitting out "Do you have a problem with the invoice?" I told him I would like to deal with his colleague. "Here! Out of my own pocket!" he fishes out a five dollar bill from his sweaty pocket and shoves it into my hand. And I get another "God bless you!" that has so much hatred in it. I go back to Tabor and ask him to take the bill and to give me a five out from the register. On the way home, I get a tire pressure sign which I have not seen for many months. I measure the tire pressure: 34.3, 33.7, 36.9 and 37.4. Not only was Omar rude, he was plain misogynist and unprofessional. Tabor mentioned this was not the first time a woman has complained of being treated in a hateful, misogynist way. Their boss Jerry is out on vacation. If I don't get my money back, I'll dispute the charge. Can't believe this just happened.

Troy and his staff did an excellent job on my 2015 C300 Mercedes! They stripped down, sanded, and…read morerepainted several areas that were scratched, road-rashed and slightly dented. He matched the color (Dakota Brown) perfectly. And the price was very fair. If I could give Precision 10 stars, I would!! Just a great shop!! Susan B.

Troy is a master of his craft. He fixed a deep paint scratch in my door and even went above and…read morebeyond to repair another scratch I didn't even know about! Looked brand new after. He also gave me a ride to school when he heard I was gonna take the bus. Highly recommend this place!

Gibbs is an excellent auto repair business. They did a recent major repair of my vehicle. George…read moreexplained all of the necessary work ahead of time, and no surprises with my bill. It was as expected. I'm probably good to go for thousands more miles. This is a family-owned and operated business. They are honest and trustworthy. My highest recommendation.

Five star service every time!…read more I highly, appreciate the thorough work they do on every vehicle I've owned for almost ten years. Always honest and the best quality service I've experienced locally! Worth every penny & so relieved they did a multi point inspection of my new-to-me car. Definitely go to Gibbs Automotive!

Had great pricing for the work that was done for my Truck! was nice and friendly made me feel…read morewelcome was my first time getting a tire repair fixed the problem and got me took care of . I would definitely recommend anybody going there if they need any work done!! They are tremendous at everything they do. I will definitely be back.!!!!!!!! :)

These guys earned my business…read more We originally went to another shop that confidently told us we needed brand-new brakes and rotors on all four wheels. JT Auto took one look and basically said, "Yeah...no." Turns out we only needed the front brakes and rotors. Saving customers money instead of inventing repairs? That's a refreshing change. Now, they weren't perfect--and that's okay. The first hiccup was with our appointment. We were told to come in the next day at 10:30 a.m. because we planned to wait while the work was done. Somewhere along the way, the wrong day got written down. It was a little frustrating, but they got us back in the same day at 1:30 p.m., so it wasn't the end of the world. The second issue was the bill. I was quoted $380 cash for the front brakes/rotor (or $580 if we did front and rear). Since only the front needed to be done, I sent my husband to pick up the car. Somehow he ended up paying $540. One phone call later, they checked it, admitted the mistake, and immediately refunded the difference. Honestly, I think it was just that, a mistake. If they were trying to nickel-and-dime us, they could have simply agreed with the first shop and sold us rear brakes we didn't even need. Instead, they were honest about what actually needed to be fixed, and when a billing error happened, they made it right without any arguments. As a Consumer it's okay for a buissnesss to Error but a true moral factor of a business when brought to attention. We sure will be using them again. Thank JT Auto! Nobody's perfect, but honesty and standing behind your work go a long way. I'd definitely use JT Auto again.

honest. thought I needed a new starter for my f-350. Phil could have sold me one $1000. he found…read moreproblem-$95. never go any where else for auto service.

What can you say about a shop that misleads you about being able to work on your hybrid car,…read morefalsely "diagnosed" not one, but two perfectly good hybrid batteries, did not pull the bottom covers off the tow truck thus causing the parts to be lost! They kept my car for weeks after we changed out the first replacement hybrid battery before they refused to do the work they stated they would. To say this shop cost me thousands is an understatement! The cost of rentals alone during the time they were cross diagnosing is shameful! At the very least they should refund the diagnostic fee of $185 for a battery that they could not have diagnosed because it contained no coolant!

Outstanding Value! I went to 3 other shops for estimates and…read moreI got the best deal from Vito at Economy Auto Body & Paint. They fixed the ugly dent in my car and the day I drove it home, I stopped at a gas station and someone offered to buy my car! I love my car now! It's not for sale! You can trust Economy Auto Body & Paint to do an outstanding job for a price that will save you money! Went back a few weeks later for some cosmetic work -- front grill painted black. Love the difference. Car looks 10 years younger!

A throw back to when quality of work was king. First time coming here and if needed, I will return…read morefor sure. All staff was very friendly and work was impeccable and the service outstanding. Who says that great service and fine work has to come at a high expense? Not here. Was finished before promised, Vito was all over our car and all with a smile. Hope other shops take notice!

I was referred to this place by my friends listed below!…read more The name got me to start with. "Honest," yea right! Well, being from Vail Arizona and going to northern Tucson via I-10 to find an honest mechanic emblazoned my mind in very limited possibilities. Then, to drive up to a property on old La Cholla blvd not having quite reached the much improved part of town was another suspicious pre-conclusion. Even worse, half the lot was a used car sales lot and the other was Honest Auto Repair... However, I WAS WRONG WRONG WRONG. Then, the truth started growing: Clean office with a very helpful person at the front desk. Clearly informed me what the costs will be. Quickly took my vehicle to the unseen garage. Came back and told be the approximate time to repair. Listened to the outside calls to the office. Listened more than talked. (For the most part!) Family run business. Same owner for both businesses. Researched very high public ratings. (check it out yourself) Included a very nice surprise for active and retired military. Well now it's a WIN WIN WIN. Best surprise of it all? About 50% less cost than the alternatives! Thank you Gabby, Ted, John and Lucy for refering me!

Fixed my AC right and treated me with excellent service. It's hard to find good mechanics like this…read moreone. Price for service was the best I have found in a long time. Consider me a lifelong customer.

I have been a customer of Sooters for almost 30 years (when Randy was still working,…read morepre-retirement) and I wouldn't take my truck anywhere else. All of the mechanics are sharp and have been able to fix whatever has been wrong in a very timely manner. Kim is the best! Always smiling and fun to talk to. She'll accommodate an unexpected breakdown that day, however I really do try to make appointments : ) This is a place that you can count on quality service and with a smile!

Sooters was recommended as being a shop that didn't gauge. I'm from out of town and I think they…read moretook advantage because of that with their pricing. They charged $160 for a diagnostic which would be fine except I gave them the report from AutoZone who had run a diagnostic hours prior. And typically when you do the work, a garage will then credit that diagnostic fee to the work being done. They charged $604 total after I protested about the spark plug parts cost. Originally they wanted $200 for the spark plugs part. After protesting, they charged $176 for the Spark Plugs (parts) alone. $240 for the labor and $160 to diagnose something that was already diagnosed. When I told them the max fee for spark plus is $50, (I'm ok with companies marking-up costs but not at over 240%), they gave me $40 off. Still an astronomic cost for changing spark plugs, especially in Tucson. They did give me my car back in 1 day though, which I appreciated.