We came here after a poor experience someplace else. My child was supposed to get his 4 wisdom teeth surgically removed at another oral surgeon's office. They called 2 days before to tell me that "Oh, you have an HMO medical insurance, they'll cover this, but we're not an HMO provider..." Needless to say I was pretty pissed that they waited until 2 days before to tell me this after knowing our insurance info for 2 months. So, our doctor's office had to write up a referral and sent us here to OSA. We were able to get in about a week later, which was great since we thought we needed to get this done sooner rather than later. The other surgeon made it sound that it's good to do it within these next few months (and my son's schedule gets really busy starting in May, so we wanted to get things scheduled ASAP). Anyway, we came in, and it's nice that you can do all the paperwork online, definitely saves time! We go back to see the doctor. First, his assistant Mercedes was super nice. Very engaging, quick, and friendly. Then Dr. Herzog came in to look at his mouth and review the x-rays the other surgeon had emailed them. Imagine our surprise when Dr. Herzog said there's no reason to take the teeth yet!! He explained that he's still somewhat young, his jaw will still grow, and there's actually still room the way they are right now. The teeth haven't come in at all yet. He also explained that having to go in to take the teeth out is not an easy thing and doesn't need to be done if there's no discomfort, pain, headaches, or anything else! The other place was willing to just take his teeth, without really needing to! They were completely ready to put my kid under anesthesia to remove them, again just more risk that wasn't necessary. He did say things can change, but most likely it wouldn't be for several years! Obviously, we didn't/haven't had any issues with insurance, we just had the consult and only paid our copay. But I'm very grateful that we were cancelled from the other one, saving my kid the potential unnecessary surgery! read more

I went in with a blinding pain tooth ache...the kind if you just touch the tooth the pain screams...Dr. Michael Papa D took care of it. First of all he gives a great "numbing needle" honestly it doesn't hurt too much...I've had guys stick it into some primal nerve. He puts it in a zone that's sort of soft tissue and then when that numbs a little goes more for the tooth area, And He gets you numb. I'd swear some dentists are diluting the numbing agent...but he get's you numb! And did a great job with the extraction...no yanking just gently worked it out. Highly recommended! read more

Stay away from this place. Scammers, this practice will perform and suggest surgery even when it isn't needed, working with this office has been a total nightmare. Getting this office to submit my insurance claims has been a nightmare. I was told my surgery will be coveted by my insurance only to find out it wasn't and I'm out of pocket $6k I was told I needed to pay at front and the insurance would reimburse me. Not true. Very bad practice this office has of charging for services ahead of time. Don't go here. read more

My experience with Oral Surgery Associates and Dr. Papadimitriou in particular was nothing less than awesome. Front desk staff very professional and efficient. I was referred here to get an infected tooth removed. Everything was explained before and during treatment. I have a longtime fear of dentistry but my anxiety was relieved here. read more

HIPAA Violation + Scam + Incompetence = Stay away! Where to start? I shouldn't need to say anything more for you to look elsewhere, but just in case you want details... here it is. I had a procedure done to remove gum which had high potential for infection. So then comes the bill. I have NEVER had issues with my insurance (very good insurance). Comments like "I can't believe your insurance offers this option" or "I have never seen insurance cover such a large portion of the bill" is what I usually get from the docs office. So I moved to Chicago and needed to find an oral surgeon. I find one conveniently located in between my work and home. I yelp Oral Surgery Associates, and see the issues on billing, but think to my self "these people must have poor insurance". Boy was I wrong. I got the bill. 0% covered by insurance. I call the office and tell them that this must be a mistake. They explain that my insurance does not cover a sequestrectomy , and the anesthesia. I was told there was nothing they could do and my insurance was at fault. Followed by "we need payment". I knew this was incorrect so I called my insurance. Turns out that they were filing medical rather than dental. I eventually taught their billing department who to bill. Again my bill came back at 0% coverage. So I follow up with my insurance to find they have not submitted the correct information. I was told "there is nothing more we can submit, and I need to pay my bill" from the office on Peterson. I requested all information submitted to my insurance. THEY SENT ME ANOTHER PATIENTS INFORMATION! I realized they never sent the information requested to my insurance after receiving MY information. So I requested they send in the correct information which was refused by the Peterson as they "already sent all that is needed". So I go in their office on a Saturday. They eventually agree to send in the requested information. Boom, majority of Anesthesia is covered within a week. Followed by the majority of the sequestectomy covered a couple weeks later. In addition to getting coverage, the "In-Network price" was hundreds less than the full amount they were trying to jack me for out of pocket. To tie everything together... This ordeal took about 6 months while I was getting letters about being "over due" and possibly sent to collections. Unbelievable. read more

Stay away! The front desk has a rude receptionist that hates answering questions, then they want 40% of the surgery up front otherwise they wont do it and maybe in a few months you may get reimbursed if you pay too much. I decided not to go with them as i cant pay $1800 up front. All the dr did was ask me a few questions and i paid the copay. A month later they are asking for an additional $87 as a new patient fee! Wtf?? read more

Not only was my wisdom tooth surgery, done here, one of the worst experiences of my life. They gave me anesthesia that I was allergic to, and never did blood work before my surgery. To make matters even worse I have had to deal with extremely rude associates (the women answering the phones at the Peterson location). I have been trying for WEEKS to get my medical records out from their storage. I emailed release forms three separate times including today. They claim they didn't get anything. I got a call today from an extremely rude associate who mentioned that most likely because the records are OLD that most likely they shredded them and when I asked for other ways to communicate with the doctor who did my surgery or to get more information I was told I was being rude. They have hung up on my numerous times when I asked for them to give me the date of surgery in order to fill out the release form to begin with. Shame on you guys for hanging up on customers that have spent THOUSANDS of dollars with you, losing paperwork, and then having the audacity not to apologize and be rude to me when I get aggravated that you have done nothing to help me after losing my release forms. Also looks like NUMEROUS other people below are saying your admin people are rude so clearly there is a pattern here...... read more

Dr. Papadimitriou removed one of my wisdom teeth just a few days ago. I was surprised how fast they set up my consultation and got me in before the end of the year. It's pretty hard to get an appointment at most oral surgery places (2 months out). Oral surgeons make a lot of money removing wisdom teeth - I thought for sure they were going to remove all 4. Dr. Papadimitriou recommended only removing 1 of my wisdom teeth and explained in great detail why I shouldn't have the other three removed. The girls up front handled my health insurance claim and sorted out all the details. Recovery is going well. read more

After 3 consultations, I was finally referred here for an extraction procedure. I called to make an appointment and was able to get in the next day. I have driven by this location hundreds of times & never knew it was even there - blink & you'd miss it. Thanks be to Google Maps. (There is street parking along Peterson, if needed, though I used Lyft to get there.) Office staff was nice & professional. The actual procedure was done by Dr. Papadimitriou, with Mercedes assisting. Both were incredibly nice, amazing throughout the procedure, & very thorough in explaining what was happening, what to expect afterwards, & also with answering any questions I had. Recovery was more painful than I expected, but I received a prescription for some medicine to help with everything. My follow up the week after was with Dr. Herzog, who was also very informative & helpful. All in all, I had a fantastic experience in spite of getting a tooth pulled out of my face. Also, I should note that the payment and insurance situation is a little different here than I've see at other offices. I was in their network (Aetna), so I paid 30% of the entire procedure. They bill the insurance & if my insurance covers some (hopefully all) of it, the office will reimburse me personally and will send a check. It seems this is a sore subject for some people on these Yelp reviews, but I personally have no problem with it. Like I said, the experience here was great & I don't mind waiting for the insurance situation to resolve. Last but not least, I noticed they take Care Credit. I didn't personally use this form of payment, but I thought that was worth noting. read more

Oral Surgery Associates - A view from the sidewalk on Peterson. Look for the unique white & brick building! - Oral Surgeons Near Me - Chicago, Illinois

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I came in for four wisdom teeth getting removed. My top two were just fine but the bottoms were impacted and causing a lot of pain. Everyone there is very friendly and tries to make the process as easy as possible, making appointments are easy & not super booked. And my surgery only lasted about two hours! Everything went fine, no infection and all the doctors / assistants were so incredibly helpful before and after my surgery. I went back for three check ups and saw various surgeons, all of them seemed knowledgeable and to the point. I don't give a fifth star because everything before insurance was almost $4k.... and they collect half the payment before even submitting it to your insurance for approval, kind of sketchy but I'm sure they do it for security / payment purposes. REVIEW UPDATE: It's 5 months later and my mouth has healed great. I also received a check in the mail recently from them, my insurance covered more than I had anticipated... I upped it to 5 stars since the whole process was painless! Never thought I'd say that about my surgeon but this place has awesome staff, it's clean, and comfy! read more

I had an impacted wisdom tooth and a badly decomposed molar removed today. I have always had a HUGE phobia with tooth extractions since I was a little boy so I had to undergo sedation today. The doctor is just a really nice guy with no big ego. He explains everything very well and answers any of your questions. The staff is also excellent and very accommodating. The BP machine would turn on every 10 minutes and it would trigger my anxiety and cause my heart rate to go up so they gladly turned it off while they were prepping. From the front desk to the Medical/Insurance Specialist I cannot thank these guys enough for making my experience a positive one (coming from a guy who has a huge tooth extraction phobia). If you are a wuss like me and want peace of mind you should go to this facility. It is also a very clean facility. Don't be fooled by the so so neighborhood. read more

Remarkably unethical and likely violating terms of their PPO contracts. With insurance and a preauthorization they still ask for 30% of procedure up front - nobody else does this and most payors consider it bad form and violation of contracts. Per the remarkably rude front desk, they then "refund" the difference later - which is pretty remarkable nice interest free loan you've offered this practice. We dont bill like this in medical practices. Go support a non shady practice elsewhere read more

Dr. Halkias and his assistant made me feel so much better about getting the wisdom tooth extracted. He talks you through the process before, during and they go over after care. His technique made the difference and I really didn't feel it! He's a magician and his kind counter part really were wonderful. Glad thats over! The girls in the office squeezed me in too so I do have confidence in them now and in the future. Go ahead and make the appointment. read more

ABSOLUTELY UNPROFESSIONAL AND RIP OFF ARTISTS!!! I was referred to the office by my excellent dentist of over 10 years and I was shocked and appalled by their behavior and requirements that were nothing short of a SCAM!!! I showed up for my appointment for a extraction of one tooth only to be greeted by a receptionist with a frown on her face as she was on the phone, I thought I was good to go because my Dr.'s office had sent all the xrays and info a day ahead of time. She handed me paperwork to fill out and required I pay 40% of the estimated cost and then to sign off on billing my insurance as well?? I found this interesting and asked for further detail and another woman who does the bills bounced up and said that she would explain it to me and she proceeded to speak 100 words a second with huffs and puffs in between as she was annoyed the office was being questioned. She spoke so fast I couldn't understand what she was saying, when I inquired some more she cut me off mid sentence and asked to move somewhere else..... I made it very clear she was being rude and that I still didn't understand why they needed me to pay upfront and STILL charge my insurance, she guaranteed that any over payment that came to them the office would reimburse me.....she also said that they needed to rerun xrays and an exam for an additional fee as the Dr. wanted to make sure which tooth was being extracted, when I told her she already had that info from my Dr.'s office that was sent over the day before she scuffed and said well we have to see for our selves. At that point I excused myself and told her that I would be calling my dr.'s office so that they can speak to this her office directly and clarify whatever they needed. In the middle of my phone call (which I took outside) she came CHARGING BACK interrupted me as I was speaking and said " The Dr. feels you should have this procedure done somewhere else" which I thought was funny since I never spoke to the Dr. Igladly left and was later referred to a better office and my Dr. will no longer be referring to them because of their behavior but when I came home and looked them up for reviews I found that this is a common problem with this Dr.'s office. They scam you into paying for almost the whole procedure, they then bill the insurance to get money from them which puts them in a surplus which they collect interest on and then they refund you about a FEW MONTHS LATER.....oh and they don't like to be questioned hence the NASTY BEHAVIOR!!!!! In addition their work is only adequate at best. If you are referred to this office STAY FAR FAR AWAY, look for another referral or find one yourself these guys are just HUSTLERS!!!!!!!!!!! read more

My experience was just ok. While the oral surgeon I saw was competent, I didn't get a friendly vibe from him or the office. Don't get me wrong--they weren't explicitly unfriendly but they weren't explicitly friendly either. I must admit that I may have just been spoiled by my previous dental offices where I felt like the staff really got to know me on a first name basis. Here, it just felt impersonal. read more

Dr. Herzog removed my son's wisdom teeth, however the office staff was impersonal and not well informed. I called a week or so prior to discuss cost and insurance. The woman who answered the phone said "yes" we accept Humana......they also wanted the entire cost up front (just a litle over $1500.00) who has that kind of cash? about a month in a half later I was checking on the status of my claim and ended needing to call the office. "We dont take Humana" she said.........Needless to say I would not return. read more

Dr. Mike Papadimitriou and staff did a super job removing my tooth. No pain and quick healing.

I recently had all four of my wisdom teeth removed by Dr. Evaskus. Overall I had a positive experience at Oral Surgery Associates. I think the assistants are friendly and nice. The doctor wasn't very chatty or social but my surgery went well. I recovered very quickly! I was afraid there would be lots of swelling since he said my bottom teeth were impacted and he had to cut them in half. I opted for the IV sedation, felt nothing and woke up just as they finished cleaning me up. I returned today for my consult and they said I am healing well. I dont really have any complaints, I hope everything with the insurance works out and I don't have to pay more than 20%. read more

I was sent to OSA by Dr. Sfikas, a great dentist with a great staff, so I suppose I was expecting good care for a wisdom tooth extraction. I came in for a consult with Dr. Evaskus and was hoping to have him do the job, as I found him to be very discursive and professional. I was disappointed when Dr. Papadimitriou (sp?) was to perform the surgery. He is a much younger doctor, and my age-ism got the better of me, and I was extremely nervous the day of the surgery. I was anesthetized and out within a half hour. I laughed out loud when he pulled the bloody tooth out of my mouth because it was SO fast. I was warned by both he and Dr. Evaskus that some extensive force might be necessary to get this lower wisdom tooth out, so I was expecting more trauma. Two to three minutes after the tooth was out, I was stitched up and ready for discharge instructions. I was given a script for codeine, and filled it on my way home, but never used it - a few ibuprophen over the next few days sufficed. I thought a hole might have been left in the back of my mouth after the stitches came out, but it healed nicely. Very well done. Again, this is high praise from someone who does NOT like dental work. read more

Recently got my wisdom teeth removed and have had some majorly painful complications. I've had to go back into the offices multiple times to receive treatment. Dr. Herzog and HIS staff are nothing but amazing. He's so informative and caring, and so are the nurses I've been working with. However, I had to see Dr. Papadimitriou today, and that was a terrible experience. When he asked about my pain levels I was honest- they were terrible, I was in a ton of pain with constant head, ear, and jaw pain. I had to go to the ER for pain management for nonstop migraines. The doctor dismissed my pain saying it was nothing, and said "it's not a migraine, how would you know if you've never ha a migraine before? It's just jaw pain, that's different, you wouldn't know what a migraine is." What? Excuse me? I'm in severe pain, maybe don't try to tell me it's nothing and treat me like crap. Hope I never have to be seen by him again. read more

I have been going to Oral Surgery Associates for years and I've always had a great experience. From the front desk, the assistants, nurses, to Dr Evaskus, I feel the service is top notch. The staff are knowledgeable and professional. I have referred many friends and they have the same experience at Oral Surgery Associates. My friends have commented how quick and painless the tooth extractions are and they can't believe they've been going to other people when they could have been going to see Dr evaskus! I have only heard and experienced positive interactions at this office. I highly recommend it! I will continue to go there for all my oral surgery needs and refer people I know. read more

I would love to write a positive review. Sadly, oral surgery associates (OSA) did not give me the opportunity. My daughter went for a full consultation at another provider and was quoted to extract her wisdom teeth. She called up OSA for a competitive quote. She already had a x-rays and a treatment plan. OSA insisted that she come in to the office and once there, required a *full* consultation at full cost which consisted of their provider examining the first provider's treatment plan and x-rays for about 5 minutes and then charging $165 to give us a higher quote. If you don't mind giving OSA every opportunity to charge for whatever they can get, this is the place for you. read more

I saw Dr. Papadimitriou to have two wisdom teeth removed and he was the first dentist to actually explain to me what was going to happen when I had my procedure. (It scared the bejeezus out of me, but at least I felt fully informed). Very helpful and professional staff, who made me feel as comfortable as possible! read more

Got three teeth extracted yesterday by Dr. Papadimitriou. I had such a good experience, the staff was so very nice to me. The staff really seemed to care about how I was feeling and made me feel as comfortable as possible. I really don't have anything negative to say! read more

Saw Dr. Herzog. Was very happy with him, the consult was pretty simple and I was back in a couple days later for surgery. The process was as painless as could be hoped for and I found the doctor friendly and personable. I would definitely recommend him to others. read more

Initially I was apprehensive about scheduling my surgery. But I noticed that all negative comments had to do with insurance or billing. Of course I expected to pay for services rendered regardless of my insurance coverage. It is ultimately up to me to know what my insurance limitations are, especially since dental insurance pays poorly. The doctor was very knowledgeable about my procedure and compassionate. The staff was professional and courteous. I've sent several of my family members to them and they had similar experiences as I did. I highly recommend this office! read more

I had an emergency extraction- the endodontist called OSA and they said they could take care of me. I got there, found street parking and the inside of the office is nice, clean and modern. As others have pointed out the outside won't win any awards. I found the staff to be helpful and friendly, and Dr. Halkias and the dental assistants were all engaging, soothing and competent. The procedure of extracting the tooth was icky, gross and not fun, but he talked to me throughout the process. I was really impressed that they were able to care for me on short notice and be kind while capable. read more

Warning: this office did not honor the Careington discount plan as they claim to. I have dental insurance, but dental implants are not covered and I purchased a discount plan to get 20 percent off. I checked with Careington and Oral Surgery Associates is in their network. I arrived for my eval and at the end of the visit was told my discount could not be used for any concrete reason. I tried to get an answer for about 30 minutes and finally left because I thought my head was going to explode from dealing with such incompetence. This actually may have worked in my favor because I got another opinion and was told an implant runs 1900 and Oral Surgery Associates was going to charge 2800. The doctor seemed fine, but the rest of the practice needs some help. read more

Dr. Herzog seems like a great dental surgeon that has great recommendations from other dentists. As for his office staff.... They are INCOMPETENT people. First of all, they make you pay your entire visit upfront even with the explanation of benefits from the insurance. After they receive the money from the insurance it's nothing but a drama to be reimbursed... (2 months later and we are still waiting on reimbursement)... Secondly, Tracey the office manager is a liar... in one of my numerous conversations with her regarding our reimbursement she kept lying and twisting her words to justify why we were not yet due the money.... They received their money from Aetna, they received money from us... what more do they want???? Personally, I think that they should really not work with insurance, it's not for them... or hire competent medical billing staff who knows how to properly bill the insurance! All of this drama came from just the office consultation... I am dreading what's going to happen with the actual surgery, which we already have the EOB from the insurance and were told by Aetna not to pay the entire surgery up front.... Can't wait to see what happens with this... So, if you don't mind paying in full and waiting for your money - this could be the dentist for you. If you are not willing to pay for services covered by insurance and don't like idiotic office staff, STAY AWAY!!! read more

I recently had my wisdom teeth extracted at Oral Surgery Associates, both Dr. Halkias and his staff were absolutely top-notch. I was a bit nervous about having all four teeth surgically removed, but Dr. Halkias very carefully explained the whole process and made me feel at ease. The surgery itself was quick and painless and his staff were very kind to follow-up with me for a couple days after. I would absolutely recommend Dr. Halkias and his staff for any future work! read more

RUDE! RUDE! RUDE! Worst experience I ever had in my whole life! I The staff was not friendly and never kept me updated. Then Dr. David Evaskus gave off such a bad vibe when he came into the room, with a stone face and a condescending attitude, that I immediately got out of there! Yes that's right, I left without getting treatment for the extreme pain I was experiencing and the office manager didn't care, at all. WOW, I wonder where she gets that attitude? The Doctor perhaps?! I would seek treatment anywhere else but there!!!! read more

They performed a wisdom teeth removal surgery for me, and did a good job with friendly service. I subtracted 1 star because they tried 3 times before getting an IV in, and 1 star because they threw away my wisdom teeth without asking first. I wanted to see them. read more

I have the utmost trust in all these doctors but especially Dr Herzog. He is a consummate professional. And the office staff couldn't be more competent and kind. read more

STAY AWAY! Trust me find another place to go to. Just left feeling lied to. I asked when I made my appointment how much my insurance would cover and how much my copay would be. I was told between $25 to 40 but I left paying $115. They tell me after the consultation that my dental insurance doesn't cover the consultation but where was this information when I asked? This place is a joke. Don't bother. The doctor seemed okay but I won't be going back because the quote they gave me for my procedure will be different at the end no doubt. I read some of the reviews below before I came on and I almost cancelled my appointment. I wish I had. :( read more

i would like if they accept. blue cross community mmai health insurance? please let me know, i would appreciate that very much,,, my name is ronald proszowski. phone# 1-773-961-5818----- i can,t put this off any more@ thank you! read more

I will start this review to say that they did a great job on my son's teeth.!! BUT, they hijack you to pay 99% of the anticpated bill upfront or they won't work on you. We have excellent insurnace, they called to confirm and they are a Delta affilliate, but they made us pay $2900 of a $3000 bill when they new they would be reimbursed at least 50% of that amount. the office staff is pleasant but i think they do this to all customers so they are used to having people yell at them all day. I paid and had to wait over 3 months for a refund (over $1800) since they screwed up their submission to both our insurance companies. that is a lot of money to most people, but the doctors get to invest your money while they wait for a letter from the insurance company. They never apoligized that they made a mistake, wanted interest on my refund. I would call your insurance company first then tell them what YOU WILL PAY THEM. that was our mistake, they took advantage of us and who knows how many more. read more

Dr. Herzog is the one who treated my wisdom tooth. He told me that my age (late thirties) is good to take one out, leave the other one in as it is situated too deep. It may never come out and even if it does later in life, the healing would not take much longer than get it done now. It turned out that he was right. On the one he took out. He took a long time to do so and it did hurt a bit afterwards. The one reason is that I never take any pain killers. But the area healed as good as it gets, I never experienced any problems with food later, as if no surgery was done. Other dentists who took an exam later told me he did an excellent job. By comparison, Dr. Zackman who took out the other wisdom tooth that was suggested by Herzog not to touch it, Zackman took it out in three seconds, with full confidence. As a result, he chipped a bone, and left a big hole. I had other dentist shook their heads when they look at the area. Dr. Herzog also called after the surgery, making sure I sleep on the right position for quicker healing. I learned from the experience with both doctors, is that taking the time to do it carefully in situations needed is much better for healing. And I am thankful for what Dr. Herzog has done. Zackman quickly going through each patients and he end up more clients and more profits. I wish I did listen to Dr. Herzog more but I did not know better at the time I am just glad that I learned. I hope in sharing this that you can make a better choice. read more