I found the other reviews of Dr. Kramer to be very interesting because I had the exact opposite experience with him. I apologize for the length..
I went in as a first time patient because I had fallen and hit my teeth. After a few weeks they started to turn a dark color so I visited a dentist out of state who informed me that I would need a root canal but suggested I wait until I get home to have it taken care of. From the minute Dr. Kramer came in, it was bad vibes all around.
He stood behind me for several minutes without greeting me or saying a word. After mustering a flat hello, he then proceeded to question me about each and every prescription I had listed on the form. The dental area is very open and in fact has no walls. I felt very uncomfortable reciting my medical history in such a set up and did not see the importance of doing so at that moment, as it was only a consultation. Naming off each medication and then forcing me to tell him orally what they were for was highly unprofessional and does nothing to protect patient confidentiality.
From this point, the consultation went quickly downhill. While the first dentist confidently and decisively determined that a root canal was needed, Dr. Kramer was very unsure of what needed to be done. He had to ask the neighboring dentist many, many questions regarding my teeth. This dentist did not come over once to look at my teeth, as she was working on her own patient at the time but offered the opinion that I should wait 2 weeks. At one point, Dr. Kramer went on the internet to try to determine what should be done. I could not believe it.
At some point during my appointment, Dr. Kramer left without saying a word. After about 10 minutes, I asked the assistant what was going on. After looking around, she said Dr. Kramer was speaking with someone. I turn around and he is having a friendly chat with a fellow patient. Again, very unprofessional and rude especially for a first time patient.
Upon returning, I asked Dr. Kramer what the benefit of waiting a total of 4 weeks since I had fallen, to have the root canal. He replied that the tooth may heal itself and I may not need the procedure after all. I found this to sound very unlikely as the other dentist had said that I had severed the nerve and that the tooth was filling with blood, hence the darkness. The more questions I asked, the ruder and more aggressive Dr. Kramer became. When he sarcastically told me I could go to 6 other dentists if I wanted to so they could tell me the same thing, I got my things and quickly left.
The next day I went to a different dentist (Dr. Sher, awesome guy) who performed the root canal on the spot. I told him what Dr. Kramer had suggested, waiting 2 more weeks with the hope that the tooth would heal itself, and he replied that in his 30 years, he had never seen such a thing happen before. Sure enough when this dentist drilled, the tooth was dead and had no feeling. Waiting longer would have only increased the chances that it would turn into an abscess. A friend's mother also goes to Dr. Kramer's office but only sees the other dentist Dr. Kuhn because in her words, Dr. Kramer is "an ass". I couldn't agree more. read more