I just had all my wisdom teeth pulled a few days ago, and this place was perfect for me. First, you walk in and it looks like to walking into a spa. :) Very modern but very cozy. Everyone that works there seemed very nice and easy to talk to. I had Dr. Steven Koos performed the surgery on me. I made him fully aware that I didn't really like going to the dentist, but he reassured me that he would take good care of me and to make sure I wouldn't feel a thing. Which he was right. I was in and out and still feel pretty good, but swollen and it's just been 2 days. I would recommend this place to any of my friends! read more

I would give this place 10 stars if I could. I had three of my wisdom teeth removed yesterday (my fourth one never formed). That was the first time I was under the general anesthesia so I was a little nervous. The nurse (I am really bad with remembering names and I couldn't find her name on the ORA website) was really nice and made me feel comfortable from the moment she came for me into the waiting room. She obviously knew what she was doing and was ready to answer all my questions. I had only two, but still... The real HERO of yesterday was Dr. Koos. He came to explain the procedure and I felt like I am talking with a good friend, although that was the first time I saw him. I cannot write about the procedure itself because I just took a nice nap and woke up when it was over. Dr. Koos was in the room and explained how everything went; he also followed up with a phone call last night. I didn't respond well to painkillers (I sometimes get nausea just from taking vitamins so it was not a big surprise to me). I took only one pill after surgery and decided to "deal with the pain" afterwards. I was able to sleep through the night and the pain is minimal. That just shows how good of a sergeon Dr Koos is! (Please, don't understand me wrong I recommend to follow Dr Koos instructions and take all the painkillers he prescribes for maximum comfort.) To sum up, Dr Koos is incredible! Professional, down to earth, with amazing bedside manners... I highly recommend ORA dental. read more

I just had my wisdom teeth removal here 10 hours ago, and I cannot wait to share my experience and express my thankfulness to Doctor Steven A. Koos. The bleeding stopped 4 hours after the removal and I have not feel any pain until now. Doctor Steven really did a amazing job. I found this place through yelp. I saw so many great reviews, but i was still a little doubtful then, but after today, i would defiantly recommend this place to all my friends who need dental help. And I still two more wisdom teeth to be extracted, I will still go there. Again, thank you very much Doctor Steven A. Koos and people who work there. You have been really nice to me. I wish you the best in your future. read more

This office is amazing. I am the worst, truly the worst dental patient and they make it easy to go to the dentist. My former dentist, who was amazing, had to give me gas prior to cleaning my teeth. The hygienist that cleans my teeth is so gentle, I can do it without any type of pain treatment at all. Last, Dr Mark is one of the most patient dentists I've ever have. He is so caring and gentle. The office is amazingly beautiful as well. Thank you ORA - the only place to go for dental care in the South Loop. read more

By far one of the best dental experiences I've had so far! This morning I was scheduled to have 3 impacted wisdom teeth extracted at 10am. The staff were very prompt and professional. The environment was very relaxing, which helps tremendously! I was met by an assistant (can't remember her name) who walked me to the back and proceeded to hook me up to heart monitors and blood pressure stuff, but I was totally caught off guard when I was asked who my favorite artist was! Nonetheless, I was jamming to Stevie Wonder while inhaling that awesome gas. Dr. Koos came in soon after, and I believe I recommended that he listen to Stevie Wonder more often (sorry!) , he put an IV in me and I was out like a light! Next thing I know I'm being walked to the recovery room! Hope I didn't do anything weird . The whole thing took less than an hour I believe, and up until now I still feel very little pain (probably because I'm drugged up). I would wholeheartedly recommend Dr. Koos and the ORA Oral Surgery & Implant Studios! Highly impressed! read more

Ora - South Loop - Not your average dentists office! - Cosmetic Dentists Near Me - Chicago, Illinois

I had all four wisdom teeth removed and the experience was awesome from start to finish! The office staff are super friendly and welcoming and the office itself is modern, clean and beautiful. Dr. Koos is a talented surgeon with a great bedside manner. He even called me later that night after my surgery to check on my recovery and answer any questions. I would recommend Dr. Koos and ORA Dental to everyone. read more

Was referred to Dr. Koos at Ora from a friend. Had a great experience! Dr. & Staff were great. Everyone was Very thorough & helpful with explanations and procedures as well. The office is super clean, modern, & welcoming. Dr. Koos even called me later on in the day after my wisdom teeth surgery to check on me and make sure I remembered everything about the heeling process and making sure everything goes smoothly. I would highly recommend Dr. Koos to anybody and as a matter a fact I already have! read more

This is long overdue. I met Dr. Koos and his staff about one year ago. I had a previous root canal that had failed and caused a sinus infection. Dr. Koos was amazing from day 1. Kind, honest and detailed. As a physician myself, I really appreciated his bedside manner and how available he was for questions and concerns. I was scheduled for surgery shortly after and the entire experience was great. He had to perform a bone graft as well but I had zero complications or issues during my recovery. Dr. Koos was always available via email and was so reassuring. Overall an amazing experience. Recommend this place to everyone needing oral surgery. Thank you! read more

This is not your father's dentist office! For the past several months, I've been thinking that I should schedule a professional teeth whitening. So when I received a 50% off coupon in the mail from Ora, realized they're right down the street, and read the positive reviews on Yelp, I decided to take a chance on them. I'm glad I did because not only was the service and amenities as good as the others describe them, but the results are spectacular. My bright white smile belongs in US Weekly magazine, seriously! read more

State of the Art "green" facility with a knowledgeable professional staff, all that and a big heart too. I can't say enough about ORA. This place has made a huge difference in the lives of individuals with Autism. Dr. Koos and Dr Kralj have dedicated an extreme amount of time and care in providing services to people with Autism who are far too often seen as "too difficult" to be seen by other potential physicians. I work as an administrator for an agency that provides services to individuals with Autism. It is very challenging for the people and families, I have the privilege to work with, to find appropriate dental care due to the challenges they face in the areas of communication and sensory processing. The staff at ORA has begun to provide dental care for these individuals as a way of "giving back" to the community. They have provided care for many of the people I work with, several of whom have not been able to receive treatment for years. The amount of respect and care the staff of ORA provide for them is amazing. This team of professionals, work closely with the families and the staff of our agency to support "our guys" and provide the much needed oral care that have been inaccessible to many of them in the past. I would recommend ORA to everyone not only because of their knowledge and professionalism, but also because they are working to make a difference in health and well being of people living with Autism who have had limited access to appropriate oral care for a large part of their lives. On a personal level I recently switched to using their services for my own oral care needs after over 10 years with the same dentist. Dr. Kralj and Dr. Koos' individualized attention and state of the art facilities couple with their compassion for the needs of others with autism in the community, concretize them and their incredible staff as the place to receive dental care read more

I kept jumping from one to another. Experiences at Dr Koos's office is best to me up to now. He and staffs are professional and friendly. The equipment and facilities are cut-edged. I had one wisdom teeth nneded to be surgeried. Consultation on Wed, surgery on Saturday. Operation was smooth. Dr Koos will even call you at the end of the day to inquire your situation. Sure will come back there if neeed any surgery. The upper wisdom keep growing and bothering lower gum someday because lower teeth has gone, and nothing prevents upper one geting longer. read more

I recently went to see Dr. Mark Broomhead at ORA Dental Studio to replace my old veneers. I will admit that I expected it to be a somewhat painful or at least an uncomfortable experience; however from the moment I sat down with Dr. Mark, he really put me at ease. He took as much time as I needed to answer all of my questions and prepare me for the experience. With his guidance, I decided to have him place 8 veneers. I really appreciated how he asked me what I liked and disliked about my existing teeth, and how I envisioned them looking when he was done. Before the procedure, Dr. Mark sat down and showed me what the new veneers would look like. They were exactly what we had discussed, and looked great! Dr. Mark said the procedure would be easy and painless, and it really was. I didn't even feel his shot! I never imagined that having a dental procedure could be fun, but Dr. Mark and his assistant had me laughing out loud at times. The procedure didn't take nearly as long as I expected, and I couldn't believe how beautiful my teeth looked when he was done. The night of the procedure I had no pain or swelling, and I was able to eat normally. I genuinely appreciated Dr. Mark's phone call that night to see how I was feeling. I couldn't be happier with Dr. Mark, his staff, and the office as a whole. I would recommend Dr. Mark Broomhead and ORA Dental Studio to anyone in need of a great dental experience. read more

Excellent front desk task n awesome dentist surgeon Dr. Cooz. The surgery was properly done and the removal of the wires in my mouth was great. I healed well and the fact that he followed up with me made me feel special. I highly recommend Ora on Michigan!!! read more

Dr. Koos was my dentist and I recommend him to anyone. I had two (2) teeth pulled at different times and no complications and very little pain. I also had two (2) bone grafts and very little pain. The consultation is excellent. No questions left unanswered. Dr. Koos takes his time in explaining everything done in procedure. They called my name and I was brought into the surgery room in the back. The room has the most beautiful, what appears like a stain glass celing only better, sky design that is lit up and so cheerful. I was confortable and the nurse was so nice and explained eveerything. She even asked what my selection of music was going to be. I received some laughing gas which completely took the nervousness away and the last thing I remembered was Dr. Koos walking into the room and putting the IV on me and then I woke up in and no pain no bleeding no stumbling. My husband was amazed. He prescribed me all the medication I needed and more. I felt no pain with any of the procedure. Dr. Koos calls you the same night after surgery to check on how you are feeling. I think that he is so awesome and would not even think of going somewhere else. I had no problem with the office or the girls. They always answered phone and were pleasant. The office manager is to good to be true. Thank you ORA!!! read more

1st, I am self employed so all of my dental work is strictly out of pocket. 2 years ago I had 6-7k of dental work done, - root canals, deep cleaning,extractions,implants etc etc... And I paid that premium because the service was over the top, and the dentists and assistants were solid. well, well, well, I just went back a month ago to get a cleaning, and a filling with some decay cleaned out, and WHOA!!!! the cleaning was painful...The young lady obviously did not know what she was doing. I actually had her stop a few times...( a 1st!).... 2ndly I was waiting on a dentist to come in an access the decay and filling options... and boom, here comes mitt romneys cousin! Not sure of this dentists name, but all he did was tell me about the worst case scenario and how what insurance would cover and wouldnt... NEW FLASH CHIEF!! I always pay out of pocket, In essence, all he did was upsell upsell, upsell... Lastly, he asked me not once, but twice if i was in pain.... I said no, then he warns me that i could have pain very soon.... Anyhow, Ora you guys have lost one... im sure you can give sh+$ but my last experience was absolutely terrible. HOW HYPOCRITICAL IS IT TO BE IN THE HEALTH FIELD AND LOOKING TO PREY OFF OF PEOPLE'S PAIN! Shame on you! read more

Positives: ORA Dental has definitely changed my experience with dental offices. Ashley (who completed my cleaning) and Dr.Kralj who reviewed my X-Rays were both wonderful! Ashley was extremely friendly, kind and welcoming. She made sure I was comfortable throughout the entire cleaning and was very hospitable. Using the word hospitable when referring to a dentist office is unheard of until you've experienced ORA. I look forward to going back to ORA for the remainder of my dental work. I also had a whitening session done with ORA last Saturday and I have to say it was one of the most comfortable whitening sessions I've had in years. Anthony was the individual who assisted me with my whitening and he took care of all of my needs as well as carefully explained the whitening process prior to me getting any work done. The pricing was a bit steep, but the results were spectacular! Thanks, Anthony! Negative: The only negative (hence the only reason I didn't rate the office as a 5) is parking. Parking can be hectic! There are only about 10 spots available for the dental office and if you don't get one of those spots, you are forced to park on the street and pay for parking. I would suggest ORA investing in a parking lot not too far from the office or purchasing more spots in the parking lot that they already share with some of the other businesses. read more

Before I came here I was referred to a different oral surgeon who said that I needed to extract my upper right wisdom teeth. Dr. Koos said I didn't need to as it would not cause me problems. The billing at the other place was upwards 3.5k+ for my 3 extractions (the fourth never grew) which you had to cover in total amount on the day of the procedure even with my insurance, so I did not feel comfortable proceeding there. Here, my billing was around 1.5k for my two lower teeth extractions, which is half the price, and I only had to pay out of pocket the rest of the estimated amount that insurance did not cover (for me, it was about 800 or so, but i'm sure i'll be getting even more reimbursement in a few weeks from my dental insurance and possibly medical). Pricing aside, Dr. Koos and his staff were extremely nice, thorough, and completely put me at ease, which is great when you're coming in for your first surgery ever. Dr. Koos has a very calming voice to begin with so you feel relaxed as he talks you through the procedure of the surgery. I did not wait longer than 15 minutes for consultation or on the day of surgery, and his staff assisted me in a timely and smooth manner. I do not remember the name of the lady at the front desk who had helped me (she was cuban/african mix), but she is extremely nice and funny and definitely put me in a good mood before and after the surgery. They recommend you have a guardian bring you home post-surgery but everyone in the family was busy working so I figured I would do uber instead and have them take me home. Because I did not bring anyone to care for me, their staff made sure to keep their eye on me in the recovery room while they downloaded the uber app on their phone (mine died) and helped me request an uber from their location. Overall, I feel like I received top quality service. I just got off the phone with Dr. Koos who called to check up on me post-surgery to ask how I was recovering and if I had any questions. He seems to really care about each and every one of his patients. I'm usually cynical and not trusting of any doctor practicing in dentistry due to my not-so-stellar past experiences where I was close to being duped a few times but people like Dr. Koos is the reason why my trust is restored. I will only be going here for any future work on my teeth and recommending friends and family to this location. Thanks yelp, for helping me find this gem. read more

By far the best experience with dental care in my life. It's two days after my top wisdom teeth were extracted, and I've had very minimal discomfort. Dr. Koos and the entire staff are kind and considerate, and do everything possible to make you feel at ease. I have a phobia of anesthesia, due to a past medically induced coma, and I requested that only the top teeth be taken out with a local and nitrous oxide, instead of removing all three under light sedation. My request was granted without judgement, and I was never made to feel silly. The office is beautifully designed, and like others have said, it really does feel like a spa. The initial consultation was thorough, and Dr. Koos took the time to speak with me regarding all of the medications used (when I thought I was going to have sedation), and to work with my current medical issues. On surgery day, I was led to a lovely room with ceiling panels of clouds and flowers (I think. Nitrous.). I was asked what music I would like, and I requested Chopin's Nocturnes, which is pretty specific, but they had them. The nurse said that she enjoyed them as well, and it was very nice to have music that I use to relax in my every day life. They started the nitrous, Dr. Koos came in, spoke to me for a minute, and then they started with the local (the only part that hurt, I believe due to an infection in my tooth that I had just finished taking antibiotics for). He told me "You're going to feel some shaking" and my right tooth was out, then again on the left. I could not believe how fast and entirely painless it was. I thought they were still numbing me, and he was done! I was sent home shortly thereafter with my pain killers and an ice pack, and the past two days have been virtually pain free with the help of only Ibuprofen. I was extremely impressed by the office, the staff, and Dr. Koos, particularly related to the efficiency with which he performed the extractions, and the lack of subsequent pain. I can't recommend this practice highly enough. read more

This was the second place I went to for a wisdom tooth consultation and what a world of difference. Everything was explained to me including all of the things I can expect from the day of surgery. I felt very comfortable with the process as everyone in the office was helpful, knowledgeable, kind, and welcoming. Dr. Koos called me the evening after my surgery to check in on me and answered some additional questions I had that came up post-surgery. All in all, this has been a wonderful experience. It hasn't even been 24 hours since the surgery and aside from swelling, I feel no pain at all and I had all 4 teeth pulled! read more

Dr. Koos and his staff are amazing! I had all four wisdom teeth removed this Monday. Dr.Koos thoroughly explained the procedure during the consultation and after a front desk member went over cost and coverage. The waiting area and rooms are beautiful which is also a plus. The day of the extraction the nurse was very kind and prior to administering the nitric oxide she asked which music I would like to listen to so that I could relax further. Once Dr. Koos came in he explained I would feel a little pinch from the IV placement and that's the only pain I felt. Next thing you know I woke up and the procedure was over. He was done in less than an hour. The nurse then walked me over to the recovery room. Dr. Koos then kindly explained again what to expect the next few days and went over oral hygiene and medications. Later that evening he also called to check up on me as promised. Overall, the experience was very pleasant. :) read more

I have to agree with Mae A. about the demeanor / unprofessionalism of some of the front desk worker's- let's face it, several of them (particuarly the one with the Euro accent...i think her name rhymes with 'smelly'?) act like their s*** don't stink. In contrast the Indian/Middle Eastern front desk girl is nice and seems sincere....most of the others have horrendous customer service skills and/or either look very uncomfortable/completely uninterested in interacting with patients! If it wasn't for the professionalism of the actual EDUCATED workers (i.e. hygenists & doctors) then this place might warrant negative ratings- but the high quality of work, ultra modern accomodations, and that nifty Keurig machine alone will keep me coming back here despite the disconnect, terrible rapport skills, and faux-cordiality exhibited by (most of) these front desk 'phone & note takers/wanna-bee's'...just my 2 cents... -Richard read more

Dr. Koos is amazing! I needed 3 wisdom teeth removed and was referred to this office. My initial reaction to the place was wow what a relaxing environment, the office is absolutely beautifully designed and decorated. At my initial consult, he talked me through what would happen, what to expect etc. His very calm demeanor helped me feel at ease even though I have heard nothing but horror stories about wisdom tooth removal. At the day of surgery, I was greeted by a very professional nurse and eventually Dr. Koos who talked me through every medicine administered, I even had some beautiful imagery of cherry blossoms on the ceiling (talk about relaxing). After the surgery was over and while waiting in the recovery room for anesthesia to wear off, Dr. Koos came back with a bag of instructions, medicine to ease the pain, even some chapstick - because you know the lips get pretty dry after any dental work :). He also called later that night to make sure everything was alright. So here I am Day 2 with absolutely minimal jaw pain. Overall, highly highly recommend this office! You won't be rushed and will feel at ease about any upcoming procedure. You're in great hands with Dr. Koos!! read more

Just to clarify: if I am able to give half stars, I would have given a 2.5-star review. Also, I don't normally write reviews unless I have had a genuinely poor experience or if I am specifically asked to do so. In this case, the reason is the latter. The stars I have given, I would like to dedicate to Dr. Koos, Trisha, Diane, and the one gentleman (I'm pretty sure he was the dental assistant from the Dental Studio - as I first made my appointment with the Dental Studio). Also, as I was on nitrous, I *may* not have gotten Trisha's and Diane's name correct, but I'm about 90% sure. Dr. Koos, on my consultation, gave me an immediate sense of confidence in spite of my terror at having to learn that I would need oral surgery. As most people have a general fear of dentists (& co), I'm sure you all agree that meeting with someone who can calm your fears because you can sense just how skilled they are as well as their "bedside" manner means the world when it comes to people drilling around in your mouth. During my actual surgery, they were quick, friendly, not too talkative, and they got the job done. I asked to be "put down" for the surgery, so it was almost heavenly. Good job all around! However... The thing about this office is that they over promise and under deliver. I'd say this is mostly due to the administrative staff. After my consultation (on a Saturday) I was scheduled for my surgery that following Friday. Ali informed me that because they couldn't verify my insurance information as it was a Saturday that she would give me a call on Monday to provide the information. No call. Tuesday came and no call. I called on Tuesday (after 5, admittedly) and Ali was already out of the office. I called on Wednesday and spoke with Ali who said that she still didn't have the information. Thursday came, the day before my surgery, and Ali finally calls to provide the information. My thing is, if you promise someone information on a specific day but you're not able to provide said information (that would have affected whether or not I would have had to reschedule my surgery, by the way), FOLLOW UP! Now, after my Saturday consultation, I was given a card showing 10:45am for my surgery for the following Friday. Three days before my schedule surgery, Tuesday, I get an email asking me to confirm my surgery at 11:00am - which I confirmed online. That's fine, I figure the card said 10:45 so that I could be there 15 minutes early for paperwork, etc... On Friday, day of my surgery, on my way to their office, I get a call from Jasmine at around 10:38am asking me if I was still planning on coming into the office for my surgery. I replied with yes, saying that I was pulling into the parking lot. She, sounding a little... sassy, let's say... on the phone, informed me that my appointment was for 10:30. I told her that my card said 10:45 and I was about to tell her about the email as well, but she cut me off, told me that their policy is for patients to come in 15 minutes early for paperwork. I told her that 1. I wasn't informed of that and 2. according to their email to me that I confirmed, my appointment was at 11:00am and that I was 15 minutes early. She did not seem to care, told me that her system says that my appointment was at 10:45 but that she would go ahead and move me down because I was late. Really though, Jasmine? Really? And lastly, after my surgery, coming out of anesthesia, Dr. Koos came and spoke to me and my fiance on post-op care and such. He said that he would give me a call that evening to follow up, even saying it would probably be after dinner time. I thought that was real nice of him. Didn't understand the reasoning behind it, but it felt nice. However, no call. At all. Such a shame, though, that Dr. Koos' care was overshadowed by all the other nonsense... **Edit: Weird how their Google+ profile only shows their 4 & 5 star reviews... ***Edit: Their Google+ profile now shows my review. read more

I am fuming. They are so rigid with their scheduling but never care if you have an emergency of your own. I literally drove in from ohare because rescheduling would mean a 6 month wait. Was 15 minutes late but was told there's a 12 minute grace period. How was i to know that and is 3 minutes really a huge deal? No dermatologist or cardiologist or internal med office has this kind of nonsensical waiting period. The doctors and hygienists (even though i see a new one every 6 mths) are generally really good...but the front desk...for shame. They are gross and snarky and inefficient and unapologetic and unempathetic. I too have decided to move on, please yelp, do you have any recommendations? !?! It's such a shame too because i love my dentist and dental hygienist Ashley (who no longer works there) but the front desk has consistently been unhelpful and truly a displeasure to deal with. Every. Single. Time. read more

I can't say it more plainly than this...I HATE THE DENTIST! I have a fear of the whirring and sonic laser sounds that come with the whole terrifying situation. To make matters worse, I don't really take care of my teeth all that well-I'm a chronic ice-chewer and I let a chipped tooth go too long and it eventually turned into a cavity and then it became painful reminder of my lax toothcare. My husband went to Ora and could not say enough good things about them, and well, since they were so close by, and I was in so much pain I was ready to scream, I went. Besides the fact that the Dentist (Dr. Kraij) is totally awesome and really calming, the assistants, the office staff and anyone I encountered at Ora was absolutely amazing. They understood my low threshhold for pain and did everything they could to make me comfortable. They were kind, non-judgemental about my lax dental care, and I cannot say enough good things about how fabulous the office is. HELLO...massage chairs....HELLO....LEED certified office building materials....HELLO...cold water and hot bevs avail, free of charge, in the waiting room. Feels more like a spa than a place where they extract stuff out of your mouth and make years of inept dental care seem like a bad dream. I can't say enough good things about them. Ora rules! Update: still love the dentist, and they did a rad job on my teeth (had lots and lots of issues, and they were very accommodating and worked fast). But oh boy, they lost two stars because the office manager/financial person was awful to deal with. Plain awful. Beyond rude and actually lied. It's unfortunate, because I can't recommend the dentist more highly. read more

This is my update after extraction of #3 under general anesthesia. From the receptionists, to the assistants and Dr. Koos, they are just flawless! Same experience as my four wisdom teeth removal, top notch care.. can't get any better. On the day of surgery, I was extremely nervous and they knew that and immediately made it as comfortable as possible. They put the nitrous on, I was so relaxed I thought I wasn't going to get the IV lol Dr then put the IV (I didn't feel anything) and then I was out and I was up with gauze and ready to go. I did get a call from Dr Koos but missed it so he left a detailed, kind and caring voicemail and said if I have any questions to give him a call. It has been 11 days since the surgery and it is healing beautifully. I had absolutely no pain and no swelling at all, I didn't even need pain killers. They are all so amazing in every way, I wouldn't go anywhere else. You will be taken great care of here. read more

I want to second the experiences that many people have written on this page. The dental care at this office is fabulous. Dr. Koos removed my wisdom teeth and the process was as painless as it could be. From waiting room to chair, they allowed no time for me to panic, were very reassuring, and very kind after I had awoken. Dr. Kralj also filled cavities and it was again, as painless a process as it could be. The office is beautiful, the dental staff are very professional and obviously skilled. I would give the dental care I received here five stars. However, as noted by another customer noted, I had serious problems with the front desk staff. Between my initial consultation appointment and my surgery, I called multiple times to ask if they had heard back from my insurance company regarding my claim and subsequent payment plan. Each time, I was told that the claim had been submitted but no confirmation received. Finally, only a few days before my surgery, I called and after pressing the woman further, found that no claim had been submitted. When I pressed them to contact the insurance company, Kate, the woman working with Ora said she would. When I called the next day, three days before my surgery, she had still not called my insurance company yet. After I expressed my frustration again, they finally contacted the insurance company, two months after they said they would. Moreover, throughout the process each person I talked to was quick to say that she had never updated my file and she didn't have any responsibility for the mix up. For such a wonderful clinic, the front desk staff is poor. read more

I had all four impacted wisdom teeth extracted by Dr. Koos and his team in September (now November). I went in, got gassed, and all done. Minimal swelling for the first couple of days. Also had Dr. Koos' number for questions or concerns after the procedure where he provided quick and helpful responses. Very pleasant experience overall. Dr. Koos and his team are solid. read more

My dentist referred me to an oral surgeon for wisdom tooth extractions that did not take my insurance. I was super terrified because I've never had any surgery or even any dental problems ever! So I needed to find a place that I could feel confident in. I read reviews on this place and they were all pretty good. So I scheduled my consultation and Dr. Koos was so nice! He was very thorough and professional and he made me feel more comfortable about the surgery. The day of, I came in, filled out paper work and minutes later I was in the operation room. It was bright, clean and modern. The assistant was very pleasant and asked me what kind of music I liked and put it on the iPad. :) That's about all I can remember! Thankfully. lol. Dr. Koos called me from his own phone to see how I was doing the first night and so I could contact him if I had any issues. It's been over a week now and I feel pretty much 100%. I didn't have to take anything for the pain after the 3rd day or so. It was really not as bad as I built it up to be and I believe it's because of the care I was in at this office. I would recommend Dr. Koos and Ora to everyone with dental needs! read more

I have been coming to ORA for years and have always had a great experience until today. I recently changed insurance companies and I of course let the office know of the change over the phone. They insured me that I was all good to go for my upcoming appointment. When I arrive, the receptionist Kristen asks for my insurance card which I have never had to provide and was told that I didn't need to bring because I was all set. I find out that they weren't able to verify my info the day before. No one called to tell me this and to bring my card which I would have gladly done. Instead, the receptionist became very rude and condescending after I tried to gather the information I needed. I was told I would need to schedule another appt after I already made plans to leave work early to make it there. I live a block away and I said I could run and get my card, no problem. The receptionist said no that's not going to work as you are already well into your appointment. I spent most of my time going back and forth with her. I am highly disappointed in the lack of customer service of the receptionist and her negative attitude that was displayed. I hope a change will be made soon. read more

Had my implant placed yesterday AM (10/18) by Dr. Koos and everything went amazingly well. I am feeling no pain 24 hours later and I credit Dr. Koos and team for taking such good care of me before, during, and after the procedure. From the initial consultation I knew Dr. Koos would be very attentive, very thorough, and highly skilled and it definitely panned out once the procedure got underway. His assistant was very pleasant and comforting and she brought an air of calmness that I needed to get me prepared for the procedure. The room was delightfully zen and they even have music (any kind you can imagine) that you can choose that they pipe into the room to make you even more comfortable. After the surgery was done, Dr. Koos took great care to explain to myself and my boyfriend how to properly care for area, what to eat, how to manage pain and he even followed up later that evening with a phone call to check in on me and to make sure was doing ok and feeling no pain. HE IS AWESOME! I would not hesitate to recommend him as a surgeon, and as a matter of fact, I plan to have another implant placed next year and guess who will be my only surgeon of choice....you guessed it....Dr. Koos. In case you're wondering, my family and I also get our dental work done at Ora Dental and the same service applies there as well. The entire team of hygienist and dentists are phenomenal. I'll drive the distance I do just for their excellent service. read more

I have severe dental anxiety and waited 5 years too long to get my wisdom teeth out because of it. Dr. Koo's was incredible at making you feel comfortable and relaxed. When he initially met with him, he said he could remove the one wisdom tooth giving me a lot of pain or all four. I opted to remove two this time and chose to wait to remove the other two at a different time since I was so nervous. I decided I wanted to be completely put to sleep rather than local anesthesia. The whole process was over before I knew it and was in little pain. I also had very little swelling and Dr. Koo's called me the night of the surgery to see how I was doing. I would recommend Dr. Koo's to everyone, especially with dental anxiety. read more

The place was good for awhile until it got too busy for its established patients. If you are unable to schedule your cleaning 6 months in advance, chances are you won't get in. And another thing, they just randomly cancel your scheduled appointments. You show up only to find out the appointment was cancelled and no clear explanation to why...The services were good and that is why 3 stars, but what good can the service do if it is impossible to schedule it? read more

I had been going to appointment after appointment for almost a year and at each appointment it was for plastic mold in my mouth for partials. I was making payment after payment for a treatment plan that I never received. The original treatment plan included surgery and partials. Now I am told that the money I paid towards my treatment plan will now all go to administration fees. I can tell you that I have never heard of 1) going to appointments for getting plastic molds every month at every appointment for 5 months and to add insult to injury, 2) pay over $1600 to be told that the payments are going to only administration fees. I have nothing to show for what I have paid for thus far and have never received any surgery or partials. I received nothing to the benefit my dental health. From February til May I have been waiting for a new treatment plan. Administration has not been taking care of the situation very well at all. I have requested to speak to the doctor myself but met with excuses. I trusted that I would be treated fairly only to realize that I have wasted lots of time and money to be no better off than where I have started and worse, be faced with them telling me that I have to pay a balance for services never rendered. I don't understand what is going on. I am sure the doctors are great at their craft but I never got the opportunity to get the services I paid for. My original treatment plan included surgery but now I am getting the cold shoulder from staff and never get return calls even after they promised that they would contact me to let me know something. I am highly disappointed and upset. There is no way to contact Dr Koos or Dr Kralj to let them know what is going on because I am getting intercepted by the administrative staff. read more

thank you thank you thank you to dr. koos and nancy the nurse (i didnt get her last name)!!!!!!!!!!!! having all 4 wisdom teeth out was truly a dream come true (if it can ever be that). i postponed it and postponed it, and now i know it was nothing to be fearful of. i just turned 30, have a decently large jaw, and those puppies had been erupted for years, came in straight, all seemed to be OK. this winter the dentist said "they are riddled with little cavities and will rot out of your head.....just get them taken out". gulp. the bottom teeth were partially impacted, so doc koos thought he would have to cut the skin away and stitch a little, estimated it would take around 40 mins. it wound up only taking 20ish and no stitches because doc koos found a way to lift the teeth out without needing to cut too much, etc. my roots also had little hooks on them (which i guess you cant really see/know until youre rooting around in someones mouth), and i feel a lesser surgeon would have botched that job. he didn't give me an option on having deep sedation, and i've got to say -- it was a lovely experience. the last thing i remember is kanye west singing "all falls down" and someone in the room laughing at something i mumbled. they laffing gas you, stick the iv in, and then i assume novacaine happened. i was in lala land if/when it did. [i thought i could just take a cab home, and everyone said nonononono, you must have a chauffeur that you already know. so mom came into town. it was much better having her around - i would be her agent and contract her out to others whose mom cant be around for things like this if possible. i would also write her a killer yelp review :)]. i definitely did not need the vicodin. was sore the 2nd and 3rd days). i did everything i was supposed to do, too, to the letter (and then some)!! sockit gel, ice, meds at reg intervals, flush with water guy (but not until 4 days after), no sucking motions, rest, no booze. i did eat tacos (soft shell) the next day - i had them out friday morning, tacos on saturday. it doesnt hurt to chew, per se. everything is just tender. good luck!! read more

Dr. Steven Koos and Dr. Goran Kralj, along with the office staff, are professional, knowledgeable and made my visit a wonderful experience relaxing with no pain. What a great way to spend your time at the dentist! read more

I went to this place and it was quite amusing. Nice, sanitary set up, the surgeon is very laid back and everything seems to be and was in good order. IT's really expensive for those who don't have dental insurance but if you want to make sure your absolutely in good hands, I would say this is a good place to go. I got my wisdom teeth out here and after wards I got some cleaning thingies to clean out my socket and a ice pack, which from what I here other surgeons don't give their patients until they've gotten the dreaded dry socket. I never got any complications and healed without a problem. So it was a pleasant experience overall. Oh and the surgeon called that night to make sure I was doing good and answered all my annoying questions as well. read more

Everyone at Ora Dental Studio and Implant Studio is very competent in my experience. Just to illustrate, before I discovered ORA, a dentist in Wisconsin told me I needed five teeth removed due to infection. This was the worst 'tooth news' I've every gotten, but I was skeptical of his diagnosis. Since Ora Dental has great reviews, I got a second take from Dr. Goran Kralj at Ora Dental Studio. He carefully examined my teeth and the x-rays before concluding my teeth were fine. I was totally impressed with his honesty and knowledge. read more

So today I went in for a much-dreaded tooth extraction (to prepare for an implant). I had an abscess and needed a bone graft - the triple header! I am pretty much a huge wimp when it comes to dental repair, and was absolutely DREADING this process. Suffice to say, my worrying was for nothing. Dr. Koos has an extremely natural bedside manner, and for what it's worth, just oozes confidence and ability. 2 things that made me feel MUCH better about having to do all this work. Anyhow, I can reiterate what I read others say here (and honestly didn't fully believe), but I literally did not feel A THING. The anesthesiologist (I believe it was Julie) asked me to pick some music which I did, and we chatted for a bit as I asked her a bunch of questions about the process which she gladly answered. After about 1 minute of laughing gas and an injection (I didn't even feel the needle go in) I was off to a place I can't describe, somewhere between sleeping, dreaming, and relaxing. I asked a question about one of the songs and mentioned that I hoped everything would go smoothly, and Dr. Koos replied "we are all done". AWESOME! Anyhow, I still have several other steps to go in this process, but first impressions are - NO NEED to be afraid of having oral surgery, especially with these guys. Worth every penny. read more

I had an appointment with another surgeon to have all four wisdom teeth extracted at a cost of $3400. On a whim I looked at their Yelp review and one reviewer said overpriced. Ora happened to be advertised on the page so I made an appointment for a consultation. I met with Dr. Koos. Who after looking at my chart explained that it would be a mistake to remove my bottom wisdoms because they came in like molars and I used them for chewing. Did not hear that from the other guy. Needless to say I had my top wisdom teeth removed and it was painless. I did not need the pain pills I was given but took them because they also reduce swelling. And I only paid an eighth of the price. I highly recommend this place and Dr. Koos. read more