Service: receptionists are very nice and friendly, Margo (my esthetician) was so nice,…read moreknowledgeable and very professional! Price: great prices for quality service. You also get a complimentary wax if you're a new customer! Location: super convenient, they're located just steps away from the Markham exit of Bathurst station Ambiance: clean and comfortable!

Loved coming here for waxing, I had Mary and she was absolutely amazing. Would highly recommend!!…read more Trying to make this place my usual spot the only downside are the receptionists who are so rude and non welcoming, it's hard to even book an appointment over the phone when there poor phone etiquette just makes you want to hang up (hence the 4/5 star review).

1. They didn't do mani pedi at the same time even if they had staff available so took forever (no…read moreone came in after either with appointments either) 2. They shaped my nails so badly that they cracked. It created a weak spot in my natural nail (which takes me 3 months to grow out). See picture of what it's supposed to look like vs how mine was done. I asked for a slight coffin/square shape but instead I got a broken nail. 3. They don't soak your hands in water to get cuticles and nails soft. 4. The pedicure I got was good overall but I feel like they didn't properly cut my nails like they normally do at other salons so I don't recommend it. 5. From my experience at multiple other nail salons, they have a towel on the foot rest when getting a pedicure but this place had Scott towels so it just didn't really help with the overall experience. 6. Friendly staff. Only reason I gave it a second star. Overall, my nails look good from far away but they are not worth getting broken nails over. Will not go back and I would not suggest this place for people who like to do shellac, gel or nail polish over their natural nails.

I love love love this place. The girls are so nice, and they do FANTASTIC manicures. The best part:…read morethe short massage that's included. Feels like such a treat, even though it only lasts a couple of minutes. I've been here 3 times and always left with a super nice manicure. They do an awesome job of removing my cuticles and the nail polish is always applied perfectly. Xièxiè!

Had excellent experiences at this Spa Staff is knowledgeable…read more& friendly Recommend: Any facial. I've had them all Also recommend the Turkish Bath Enjoy

POSITIVES: I've been visiting this spa since 2015, and LOVED this place in their early days. This…read morewas my go to place for Facials, peels, and massages. Their Hammam Turkish Bath, and body treatments are also a treat. They provide you with a turkish wrap, robe, towels, and flip-flops for your visit so you don't need need bring too much with you on your visit. The use of their co-ed eucalyptus oil infused stream room (great for couples) is also complimentary with most services over $100. The exception are mainly a few facials as this can make your skin sensitive for the treatment. NEGATIVES: my experience here the past couple of years has been mixed, as the service is not as consistent as it used to be, the prices inflated quite a bit, and a lot of the staff appears to be changing more frequently than it used to. My rating for Hammam Spa fluctuates mostly between 3 and 4 based on my visits since the end of 2021 to the present. While the renovation is nice, the spa feels a little less cozy than it used to. I've also had a period of terrible service (with treatments and online orders) around the end of 2021 to early 2022, which made me take a break from this place, but things have improved since. They also recently replaced their plush white robes with shorter, thin robes made in the same fabric as their turkish wraps.

We have been here previously and had very good experiences with the services we've received. This…read moretime however, there were a couple glitches that hampered the overall rating. First impression of front desk was super helpful, the lady was very kind. The facility is lovely and well-appointed with sauna, steam room, robes, lounge, and other amenities like pads, shavers etc. This is a great bonus that saves a star! Unfortunately, the massage service my partner received (gifted by me) did not meet expectations. We had arrived on time (early), but she was not called to the massage room until her appointment time. Then, she had to fill out her forms, which should have been provided when we arrived early (or perhaps online beforehand is a good idea!). She's also filled out these forms before so health questions should be on file already. This cut into her massage time and she did not receive the full 50 minutes. As well, her verbal instructions were not entirely regarded by the masseur (when asking for less leg work, the request was ignored).

Decent massage therapy spot in downtown Toronto. It's a small setup so the red light sauna and…read moresteam room are small. The red light sauna is in the sun room area, which is cute and very garden like. The steam room is in the bathroom and it's nothing fancy. There was one shower in the bathroom and maybe 2 toilets. Went with a friend and got a couples massage. The massages were great. We felt very relaxed and even dozed off for a bit. The masseuses were friendly and professional. Overall, decent spot but not a spa.

Went for my first manicure today ever and I'm so glad I choice Pinky!! Wonderful staff, relaxed…read moreenvironment, AMAZING service and great price for the beautiful work done. Will definitely be coming back!!

Terrible terrible quality products. Acrylic nails do not last 1 week. Went back to get fixed and…read morewithin two hours the nail fell off again. You're better off going to shoppers and buying acrylic nails with nail glue. They probably will last longer.

After having a poor experience at Dove Spa at Yonge & St. Clair, I decided to try Upper Village…read moreSpa. I wanted my dead straight Asian eyelashes permed and eyebrows tinted and got nearly NO results at Dove Spa. Upper Village Spa is a bit small, and the waiting area is practically non-existent, but the customer service is nice, they greet you warmly & offer you tea while you wait. If you decide to get your lashes permed, make sure you asked for the rollers & glue, and NOT the 'clips'. Dove Spa uses the clips and it only took approx. half an hr. Upper Village's Toni (senior esthetician) took about an hr, which I appreciated because I just think these procedures should take time. And she took her time and made sure everything was perfect. The bed was warmed and very relaxing. During the perming, however, Toni did try to sell me on other products/services, but not too aggressively. I guess that's what they have to do to get more business so I understand. Also, their prices are slightly better than Dove Spa. I will most likely go back :) Update: I now go to Trish at Ocean Wave eyelash perming, she is the best and less expensive!! Me likey!! :)

I went here on a Wagjag offer. It was quite wonderful the…read moremoment I walked in. Receptionist was courteous offered me a seat and a drink. I had arrived early to my appointment and was ready to read my book while I waited. But Toni, the lady who tended to me seen me earlier even though she did not have to, I even offered! The treatment was truly relaxing and she was truly comforting and she wasn't pushy with the products as I find some salons are which was cool because I was there to relax not be sold. I definitely recommend this place and I would definitely go back ..IN FACT I AM!

The last time I was here was before the Hyatt, along with the spa went through a big renovation. I…read moreremember the facilities were quite good and if you got a couples massage you got a private room that included a shower and hot/soaker tub. Following the renovations the spa is still located in the basement which is not ideal as you can hear the subway. Once you check in a staff member walks you through the change room explaining how to use the lockers, sauna and steam room. The space is also nothing special meaning it looks like any other spa. There are his and her change rooms where you can also find a stream room and sauna. Full shower facilities with access to shampoos, lotions, hair dryers etc. They carry La Labo for their body products which is quite nice. Lounge area is co-ed but is small. This is where you can find complementary water, coffee, tea and light snacks. Couples massage room is like any other massage room. Two tables and a standard soaker tub that looks like it only fits one. Massage was okay but I know like other places, depending on who you get it's hit or miss. We were celebrating a birthday so a complementary glass of prosecco was offered. I ranked it a 3 but In general better than a 3 but not quite a 4. I know it's been upgraded and is more zen and modern but I miss the old space where there were more options of services.

Location: Park Hyatt Hotel in Yorkville…read more Service: Spectacular from the moment you enter their reception area Environment: Clean, relaxing, upscale Guest who use their services are able to use their amenities for free: Steam room and sauna Pro: Complimentary drinks and pastries (food available for additional cost) Con: Could be considered pricey for some People

I totally forgot to give this place a review after getting a massage here! I found an amazing deal…read moreon Groupon for a couple's massage and decided to get it. Upon arrival, I was skeptical of this place because of how it looked. It didn't look like your typical spa, it definitely needed some work done. However, looks can be deceiving. The staff were friendly and answered any questions we had. They got right to the massage and didn't waste any time, which I liked. The massage was amazing! Both my boyfriend and I enjoyed it. I will definitely be back, and hopefully there will be more Groupon deals here and there!

This is one of the best salon's in Richmond hill. Literally they were clean and the staff was…read morefriendly. We purchased the package from the internet and we had a the best experience ever. The lady made us sat for 10 minutes as they were cleaning the rooms for us. She also offered us a complimentary green tea. It was good. We went inside and got our massage for half an hour which was a GREAT experience. Then we did facial for an hour which was exceptionally good. Environment was great dim lights in the room and awesome zen music. We enjoyed! Thumps up