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Optometric Associates

3.7 (19 reviews)
Closed 7:30 am - 5:00 pm

By appointment only

Services - Optometric Associates

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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10 years ago

Wonderful service from Dr. Henry. Spent a good amount of time with me and treated me like a person instead of just a number.

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Review Highlights - Optometric Associates

Henry is retiring soon or already has, I will continue there with another doctor but will greatly miss him as he was ALWAYS kind and caring!!!!!

Mentioned in 3 reviews

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People searched for Eyewear & Opticians 203 times last month within 15 miles of this business.

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Vip Eyes - Auburn

Vip Eyes - Auburn

(2 reviews)

I like their selection, location, and the two front-line employees. However, after multiple times…read morevisiting the store, I would offer 2 suggestions for a better customer service experience: 1) Learn how to spend more time and concentrated time with their customer and less time talking amongst themselves. Even if it's business discussion, it didn't need to happen when someone was actually serving a customer. At first I thought it just must be a very busy day, but even on a slow day, they have that bad habit. Multiple times I've seen this break in their concentration with their customer, it not only led to the customer feeling less important, it also resulted in their error in pricing or ordering and the customers had to remind the employee of correct details of the customer's wants or needs. As a customer, I like someone to pay close attention to all of my details. 2) I was told first 3-4 weeks for glasses and then told "up to 8 weeks." Just give an honest estimate and not an attempt to "just make the customer happy" by it arriving sooner. There's a huge difference from 4 weeks and then 8. The customer's needs should out-weigh their need to look good by stating, "it generally takes about 4 weeks and at 3 1/2-week mark, I'll follow up to check status and call you." Everyone knows that you can't control your vendors, but it's nice to know that you're important enough that the store will go the extra step for their customer. These days with many eyeglass vendors, It would be easy for a patron to use another store or go back to their Dr office for better customer service.

I have always used VIP EYES ,their choices for frames are excellent , and they are as fast if not…read morefaster then getting your eye glasses at the doctor's office , and their prices cant be beat !

New England Optics

New England Optics

(4 reviews)

I was near Brunswick on vacation when I fell and broke my eyeglass frames, having…read moreuncharacteristically forgotten to bring a spare pair. Contemplating another week of vacation in sunglasses at all times of day, or surviving the evenings with the remaining portion of my frames perched on my nose and only one ear, I came to New England Optics (NEO) for help. Mervyn came up with an inexpensive frame that would hold my lenses securely until I get home, and which will make a perfectly fine backup pair after I get home! What's more, my experience was not just of the height of professionalism, but completely pleasurable throughout! I recommend NEO without hesitation.

My wife has always struggled to find glasses that she felt comfortable in and that fit her face in…read morean attractive way. Over the years we have been in dozens of eyeglass stores searching for one that had choices she liked and good customer support. NEO was beyond any of our previous experiences or expectations. I have never seen so many frames, styles, colors, shapes, etc. My wife was able to take frames to show her friends, and every time we came back there were new ones to look at. The owner of the store, Merv, was outstanding to work with. He assisted in choosing or commenting on frames when asked, but also allowed as much time as needed to browse and try frames on. He provided excellent advice on the lenses and spent time to ensure that the measurements and fit were right. This will definitely be our preferred eyeglass store in the future! BTW, the sign on the store just says NEO, so it is easy to miss.

Optometric Associates - opticians - Updated May 2026

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