I developed an eye infection while in vacation in Maine. They were able to get me in on emergency…read morebasis. The staff was incredibly friendly and helpful. Dr. Beauboeuf was thorough and made sure I understood everything. He was able to get me back in for a follow up in 48 hours. I would highly recommend Dr Beauboeuf.

My experience with optometrist was excellent, he walked me through my photos and provided some…read morebackground for some of the items noticed. Main shoutout goes to Bethany who delivered 12/10 customer service. She will make you feel how every customer wants to feel in a customer service scenario. Many thanks to her for walking me through my glasses order and friendly conversation. Great experience

I bought some frames from Optical Expressions last year, and had the lenses filled near my home in…read moreConnecticut. There was not a day that went by that I didn't get complimented on the frames. The people who work there helped me pick a pair of glasses that really fit my face, and have some style to them, too. But that's not why I'm writing this review. I stepped on the glasses a few weeks ago and broke one of the arms. I called the store to see if they had a replacement, and though they didn't, they got in touch with the manufacturer and ordered me a new one. As the company was in Paris it took awhile, but the folks in charge kept me up to date and sure enough, delivered the arm to me this week. The glasses are back on my nose and I'm ready for the next round of compliments. Thank you, OE!

Trudy & Nina are wonderful! My Boyfriend and I took a much…read moreneeded R&R getaway from NYC and stumbled upon their gem after checking in at The Portland Regency Hotel and Spa. Being that we are all about a well designed frame, we immediately walked in to browse the assortment and were greeted with open arms by Trudy and Nina. Although we didn't purchase anything, their commitment to connecting with prospective clients was outstanding. They immediately understood our taste level and showcased their impeccable assortment solely based off their passion for people and frames while we shared our stories and desire to travel to Maine. We can honestly say that if we return to Portland as visitors or residents (yes, we loved the Old Port that much) we would certainly stop by again and purchase new frames. We feel like they are our friends now. Thank you Trudy & Nina for the warmest welcome. We hope to connect with the both of you again. -Michael & Jantell

Love BEC. Convenient location, great service, vast glasses and sunglasses selection and quick…read moreturnaround for glasses. I know everyone loves their online glasses retailers and trying on it home can be convenient but I'm not a fan and prefer to purchase glasses in person. Largely because I'm very particular regarding initial adjustments when you get new glasses. I always feel new glasses will fall off my face and nine times out of 10 they're crooked. The glasses themselves might not be crooked, its probably me but nonetheless the situation needs attention. I wasn't sure what to expect going into my appointment because of covid. All the rooms were sanitized and I felt totally comfortable. I wasn't sure if I was going to be able to try on glasses but they have a nice system where any glasses you try on, that you don't want, you put in a certain basket and they sanitize them. I'll be ordering a new pair very soon.

Optometrist (one of the founders of the practice) did not listen to me causing me much discomfort…read moreand long delay in needed treatment. I will never return. The turnover in the staff is mind bending. It must be because they are so poorly treated.

Five stars all the way! I walked in looking for a new pair of prescription sunglasses to replace…read moremy current warped lens pair. Margaret was super helpful and worked with me on the price of a new pair of Ray Bans. Taking into account all the possible discounts, I came away with a great deal. She even helped to fix my current warped pair! Oh, and bonus points for being 100% paper free!

They never answer the phone and charge a ridiculous price for their products without being very…read moretransparent in the process. Never felt like my business mattered to them.

Easy to schedule an appointment. They also have a great follow up process to ensure you don't…read moreforget to schedule your annual apppointment, very important for monitoring the health of your eyes. Dr. Higgins took the time to explain all of the tests and aspects of my eye health. She seemed to appreciate my level of enthusiasm. There were no "surprises", and she educates along the way, with each part of the exam. Rich is a great office manager/greeter. Very patient with my indecision in selecting the best frames for me, he listened well and suggested a pair of frames that were perfect!! Reasonably priced, rugged and lightweight. I recommend this practice if you are in the area. My husband and I have had consistently great experience with Dr. Higgins and Rich for the past several years. They seem to appreciate my enthusiam and dry sense of humor. I usually laugh a lot with them.

I would avoid this practice, especially for kids. The support staff was great but Dr. Higgins was…read moreflippant, abrupt and not helpful over several appointments and my young daughter did have weak vision issues needing lots of attention. She was also prescribed her first contacts which were so poor in quality they literally ripped and crumbled in her eyes. She sees Dr. Krithivas in SP now and it's worth the trip from Yarmouth.

My husband and I both had cataract surgery recently at Eyecare Med Group in Portland. The staff was…read morevery accommodating to our needs and provided wonderful care. Dr. shah was very caring and answered any questions that we had. We both had a very good experience . I would recommend them to anyone looking for cataract surgery.

Update: shortly after posting my initial review, I was contacted directly by customer care…read morerepresentative who personally promised to get it straightened out. She explained there was some confusion because my practitioner had also gone on an unplanned extended leave. Which could account for some of my experience, but not quite all of it. Anyway, they took fantastic care of me after that. We finally did the tiny corrective procedure I needed and the doc was not shy about scheduling as many follow ups as remotely necessary. I even canceled the last one since everything was fine. I've been happy with the results since. Should have amended this a while ago. Bottom line: I'm glad I did it, but I can't give full marks because of my particular extended experience that probably isn't common.

I don't usually leave reviews on Yelp, but I'll make an exception for Eyes on Rosemont. I made an…read moreappointment and stopped in to see if they could make new lenses for my sport sunglasses. The optician, Mandy, spent a good while considering the options and doing research on the brand and local distributors. She was pleasant and energetic and didn't pressure me at all. In the end, we decided I would reach out to a distributor in Falmouth, since Mandy wasn't sure her lab could do the work on a specialty pair of glasses. I was very impressed that I got such good service even though they didn't make any money on the transaction. We're new residents in Portland, and they have my business going forward!

Yo... just noticed three years ago - great review. Happy with my progressives. I was, then a little…read more over two years later the lenses had clouded up. I've had glasses for 20 years and lenses have never gotten cloudy. Took them back only to hear the glasses were out of the "2 year warranty with the manufacturer." Not my problem! My relationship was with the Eyes of Rosemont, which sold me the glasses and should have stood behind. Buy no: Glasses were useless and looked weird,. Went to Costco and had a great experience for 1/3 the price.

I had an outstanding experience at Harbor View Eyecare and couldn't be happier with the level of…read morecare I received. From the moment I walked in, the office had a calm and welcoming vibe--clean, modern, and comfortable. The front desk staff greeted me right away and were incredibly friendly and efficient with check-in. Dr. K is truly exceptional. He took his time during my exam, explained everything clearly, and made sure I understood each step. He has a warm, personable way of interacting that instantly puts you at ease. I felt genuinely cared for and never rushed, which is something I really value in a healthcare setting. The technology they use is impressive, and the staff walked me through each test so I always knew what to expect. When it came time to pick out eyewear, the optical team was just as patient and helpful, offering suggestions without any pressure. They really helped me find frames that fit both my style and my needs. Overall, Harbor View Eyecare delivers top-tier service in a professional, friendly, and comfortable environment. I left feeling confident in my eye health and very grateful for such a positive experience. Highly recommend!

This place infuriates me…read more The last two/three times I've gone to them, had my contact exam, and ordered contacts, I've been very low on contacts and let them know this. I also haven't had a car. So, I pay an additional $9 on top of the crazy contact cost to have them shipped to me. Every single time they've told me to expect them to get to me in 4-5 business days. And every single time, it's two weeks later, I'm out of contacts, and I don't have them yet. The first time I called asking, they said whoops, they've been sitting here for a week and a half. They finally shipped them and I got them a couple days later. This time, it's been 15 days. I called at day 13 asking what was up. They put me on hold, then straight up lied to me and said they were out for delivery and would be there in a few hours. Two days later and they're nowhere to be found. No updates. I'm paying $9 for shipping and the contacts sit there for weeks until you literally call them and ask what's up. Now I'm out of contacts, and very frustrated. I know this is basic, but what the f***? These are my eyes! And these contacts cost an arm and a leg!!!! Do better plz. Sorry