Love BEC. Convenient location, great service, vast glasses and sunglasses selection and quick…read moreturnaround for glasses. I know everyone loves their online glasses retailers and trying on it home can be convenient but I'm not a fan and prefer to purchase glasses in person. Largely because I'm very particular regarding initial adjustments when you get new glasses. I always feel new glasses will fall off my face and nine times out of 10 they're crooked. The glasses themselves might not be crooked, its probably me but nonetheless the situation needs attention. I wasn't sure what to expect going into my appointment because of covid. All the rooms were sanitized and I felt totally comfortable. I wasn't sure if I was going to be able to try on glasses but they have a nice system where any glasses you try on, that you don't want, you put in a certain basket and they sanitize them. I'll be ordering a new pair very soon.

Optometrist (one of the founders of the practice) did not listen to me causing me much discomfort…read moreand long delay in needed treatment. I will never return. The turnover in the staff is mind bending. It must be because they are so poorly treated.

My husband and I both had cataract surgery recently at Eyecare Med Group in Portland. The staff was…read morevery accommodating to our needs and provided wonderful care. Dr. shah was very caring and answered any questions that we had. We both had a very good experience . I would recommend them to anyone looking for cataract surgery.

Update: shortly after posting my initial review, I was contacted directly by customer care…read morerepresentative who personally promised to get it straightened out. She explained there was some confusion because my practitioner had also gone on an unplanned extended leave. Which could account for some of my experience, but not quite all of it. Anyway, they took fantastic care of me after that. We finally did the tiny corrective procedure I needed and the doc was not shy about scheduling as many follow ups as remotely necessary. I even canceled the last one since everything was fine. I've been happy with the results since. Should have amended this a while ago. Bottom line: I'm glad I did it, but I can't give full marks because of my particular extended experience that probably isn't common.

Stellar, professional service with a smile! I could not be more pleased with Dr. Gagnon and the…read morestaff at Maine Mall Eye care. I was able to get in so quickly and Dr. Gagnon was so thorough in his exam. I highly recommend Maine Mall Eye Care!

I went to Dr. Wadja to have a lima bean sized stye drained on my right eyelid. I was actually quite…read morenervous about it, but it was a breeze. She was so professional and thorough making sure I understood everything. The techs were also great. Engaging and funny and very knowledgeable as well. What could have been stressful, was easy. I can't say enough about what a pleasant experience it was.

Another great "annual" visit. I love that a follow up is every two years! Promptly seen on time…read moreand eye exam was thorough. Staff were welcoming. Had a pair of old sunglasses fit to my head, and now I'm looking forward to wearing them. Dr. Liam has an ebullient personality and I've enjoyed each visit.

My wife and I have been to Casco Bay Eyecare in Scarborough for eye exams a few times now and we…read morehave had good experiences. The office is clean and easy to find and park. The wait time has been minimal (if at all because the providers seem to run on time) and Dr. Liem is super nice, knowledgeable and a good listener making sure my questions are answered. Front desk staff and other support overall are professional and friendly. Our only complaint would be we wish they had even more glasses frames, particularly sunglasses to chose from in-house. I ended up getting mine at the slightly larger Portland location in the old port- something to keep in mind that each location may have a few different options to check out if you don't see what you want at this one. When ordering glasses it took about what they estimated time wise. The glasses are good quality glass lenses and are a bit more expensive than other spots we have been to over the years. All in all I definitely recommend.

My prior eye care service relocated their Auburn office, So I decided to make a change and tried…read moreAdvanced Clinical Eyecare of Maine's Auburn office. Staff was pleasant, organized and professional, minimal waiting time and easy new patient processing. Dr. Gandelman was thorough, including examination for diabetic related damage and the presence of cataracts. He offered very direct and easy to understand conclusions. Good people, nice place.

i've attempted to pick up my granddaughters glasses three times. each time i've called ahead to b…read moresure they're open. each time i arrive within the posted open times to find them closed! i'm sorry i find this unacceptable! this is a business and should be open when they're supposed to be! i wouldn't give them any recommendations!

The staff is friendly, efficient and helpful. My appointments have always been on time, my…read moreprescription have been accurate and they do a good job fitting my glasses

Both pairs of eye glasses I got here had an issue. One pair was unacceptable as the Rx was done so…read morebadly that it left me with blurry sight. Not enough staff to get timely help. Ended up going to the Freeport Maine location to get things fixed.

I actually went to the new office in Scarborough because the South Portland office closed. The eye…read moredoctor was great, but the billing and the optical department left me extremely angry every time I had contact with them. I will never go back to them. I since have discovered VIP eye care in Portland, they are extremely knowledgeable and had a great selection of frames that would work for my prescription, they also recommended a new eye doctor that I will be trying.

I am so grateful to Casco Bay EyeCare! Last Spring, I had an accident with one of my eyes while…read moreshaving. It was scary, I thought I might lose my vision which was getting blurry and deteriorating in just a couple of weeks. Since I was on Cape Cod dog sitting, I drove up to the Mass Eye and Ear emergency room in Boston. What a shocking disappointment, their ancient equipment looked left over from the Civil War and their ER doctors were literally running from room to room. After that strange appointment, I was more anxious about my vision. Then I thought to call and make an appointment with Casco Bay EyeCare in Portland. I'm a long time independent Medicare agent and have lots of Maine clients who are happy patients there. A week later, with little sleep and stressed out, I drove over three hours for an appointment with Dr. Amy Cyr. I entered their beautiful Old Port offices, hopeless and exhausted. I asked one of the front desk gals for a hug. Dr. Cyr led me into her office which was so clean, her equipment looked brand new and as up to date as could be. Dr. Cyr put me at ease right away and said she could help me. She spent over an hour examining my eyes from every angle, with the latest equipment that Mass Eye and Ear ER did not have! I had one of the worst cases of dry eye Dr. Cyr had ever seen, my eyes were a mess with irritation and thus the blurriness. I left the appointment with hope restored and deep gratitude. I immediately began a daily regimen of preservative-free eye drops in both eyes several times a day, which I continue to this day. My eyes retuned to normal within a week of my appointment with Dr. Cyr. On a follow up visit a few weeks later, I brought a bouquet of flowers for my eye hero, Dr. Amy Cyr and the good gals at the front desk. To me, the team at Casco Bay EyeCare in the Old Port, are eye angels. Thank you, above all, Dr. Cyr and also Kaylin, Liz and Debbie. Thank you.

I have been a patient here for nearly 20 years. I started here when Dr Hall owned the practice…read more Once the Groton sisters took over the practice it has gone downhill. Deceitful billing practices, unfriendly doctors, BAD and inaccurate medical advice, etc. My first problem was their doctors contradicting each other about a major problem. One recommended surgery the other recommended I "wait and see." Well which one is it?! They wouldn't discuss with each other to see why they had such radically differing opinions. The most recent problem I had was a bogus $100 "contact fitting" charge. All the doctor did was reorder my same lenses. She didn't actually fit them or even discuss the lenses with me. Now I'm having problems with the fit of my contacts and have no recourse without wasting even more money with them. Avoid this practice at all cost! They are deceptive and don't care about their patients' health.

Portland eyecare is fantastic!! I had a wonderful experience starting with the front desk person to…read moreLexi and then Dr Kapee!! They put me at ease, we're extremely knowledgeable and very down to earth!!! I would highly recommend!