At a recent exam with my PCP, I was asked when my last eye exam was. After thinking about it, I…read morerealized it was nearly 8 years ago. Despite feeling like I had no issues with my vision, I realized that given I pay for this insurance coverage (and have for the past nearly 6 years) I might as well go to make sure there are no concerns. I looked at my insurance and found Maine Family Eye Care as an in-network provider and in close proximity to my residence. I requested an appointment online and received a phone call a couple business days later to set up an appointment. Luckily, I was able to get an appointment the following day which was extremely convenient. The location itself is super cute and modern. It has a nice bright, open space which is very welcoming. As I walked into the office, I was kindly greeted by the receptionist who happily checked me in and walked me through the paperwork that I had to complete. After completing my paperwork, I was almost instantly called into the back. The woman who took me back assisted in performing a variety of tests which were to be provided to the doctor. The woman was extremely kind and made feel very comfortable and educated about the tests she was performing. After completing several tests, she brought me back to the waiting room to wait for the doctor as they were running behind on this specific day. I was in the waiting room for about another 15 minutes before being brought back to see the doctor. Dr. Elkinson was awesome. He was extremely friendly like the rest of his staff and provided me with a lot of education and tips to help ensure continued good vision in my future. Through my evaluation with the doctor I found out that I had exceptional (20/15) vision. After my evaluation, I had my eyes dilated and was sent back to the waiting room while the solution "did its thing". Unfortunately, my left eye was supper stubborn and required several drops which lengthened my waiting and stay. However, once it finally dilated, I saw Dr. Elkinson one last time and then was sent on my way. Given my exceptional vision, I was told that I probably don't have to come back for another 2-3 years! However, if I ever have any vision issues I will certainly be coming back to Mr. Elkinson as his staff and service was fantastic.

The office staff and Dr. Elkinson were amazing, fabulous and all around wonderful. I felt very…read morecomfortable in the office even with no contacts and dilated pupils I was still able to feel comfortable looking for frames and Josh was very helpful and didn't make me feel like I was an inconvenience. The selection of frames is great they aren't your run of the mill frames that are just cheaply made they are brand name well-made and fashionable glasses. The equipment used to measure your face for the perfect fit is awesome very high tech so you know you are getting the best and Josh is extremely knowledgeable in your vision plan and gives you several options. Dr. Elkinson was great as well, explains everything that he is doing while examining your eyes, VERY VERY thorough, and I could go on and on and on but it's definitely the best Optometrist office I've EVER been to.

I recently moved to Biddeford and needed a new eye doctor for an annual exam. Maine Optometry was…read moreconveniently located, I parked right on the street outside of the business, and was promptly seen to once I checked in with reception. Everyone was super friendly and the exams were fast, painless and the technology seemed very cutting edge. I was happy with the service and the results and have made a follow up appointment to keep up on my regular eye health. If you're looking for a new optometrist, give this business a shot, I had an excellent experience.

Staff is very nice and helpful. Exams are thorough and they have a good selection of eyewear.read more

My family has been going to Maine Mall Eyecare for years, and we couldn't be happier with the care…read morewe receive. The doctor and entire staff are incredibly helpful, approachable, and friendly, making every visit a pleasant experience. I especially want to recognize the hard work and dedication of the support staff. They have continued to expand their skills and capabilities, allowing them to assist with and perform routine testing. This helps visits run more smoothly, reduces wait times, and makes the entire experience more efficient for patients. Maine Mall Eyecare provides reliable, advanced care in a comfortable, family-friendly environment. We trust them completely with our eye health and truly appreciate their expertise, teamwork, convenience, and personal attention. We highly recommend Maine Mall Eyecare to anyone looking for excellent eye care from a knowledgeable and caring team.

Stellar, professional service with a smile! I could not be more pleased with Dr. Gagnon and the…read morestaff at Maine Mall Eye care. I was able to get in so quickly and Dr. Gagnon was so thorough in his exam. I highly recommend Maine Mall Eye Care!

Excellent optometrist have helped me over the years. Caught some things early for my whole family…read more Most thorough eye examine I have had since he military and getting checked out for flying duty. Lot's of modern equipment, but also some of the nicer old things optometrist used to do. Staff is so polite and helpful. Plus they know what they are doing and make sure everything has been done. Doctor Corbell is expert, kind, and I never feel rushed.

My wife had 2 pairs of glasses to be redone due to prescription change. Was told on first pair…read moreabout a week and as she needed do her sunglasses as well before heading to Florida, She had them send in regular glasses which took 2 weeks to get them back. Then sent out sunglasses which ended up taking almost a month and then the side that goes over your ears was broken. They were an older frame for sure but no reason for that part of frames to be damaged when they were only doing the lens. Glasses were fine however will not return due to slow processing.

My prior eye care service relocated their Auburn office, So I decided to make a change and tried…read moreAdvanced Clinical Eyecare of Maine's Auburn office. Staff was pleasant, organized and professional, minimal waiting time and easy new patient processing. Dr. Gandelman was thorough, including examination for diabetic related damage and the presence of cataracts. He offered very direct and easy to understand conclusions. Good people, nice place.

i've attempted to pick up my granddaughters glasses three times. each time i've called ahead to b…read moresure they're open. each time i arrive within the posted open times to find them closed! i'm sorry i find this unacceptable! this is a business and should be open when they're supposed to be! i wouldn't give them any recommendations!

I am so grateful to Casco Bay EyeCare! Last Spring, I had an accident with one of my eyes while…read moreshaving. It was scary, I thought I might lose my vision which was getting blurry and deteriorating in just a couple of weeks. Since I was on Cape Cod dog sitting, I drove up to the Mass Eye and Ear emergency room in Boston. What a shocking disappointment, their ancient equipment looked left over from the Civil War and their ER doctors were literally running from room to room. After that strange appointment, I was more anxious about my vision. Then I thought to call and make an appointment with Casco Bay EyeCare in Portland. I'm a long time independent Medicare agent and have lots of Maine clients who are happy patients there. A week later, with little sleep and stressed out, I drove over three hours for an appointment with Dr. Amy Cyr. I entered their beautiful Old Port offices, hopeless and exhausted. I asked one of the front desk gals for a hug. Dr. Cyr led me into her office which was so clean, her equipment looked brand new and as up to date as could be. Dr. Cyr put me at ease right away and said she could help me. She spent over an hour examining my eyes from every angle, with the latest equipment that Mass Eye and Ear ER did not have! I had one of the worst cases of dry eye Dr. Cyr had ever seen, my eyes were a mess with irritation and thus the blurriness. I left the appointment with hope restored and deep gratitude. I immediately began a daily regimen of preservative-free eye drops in both eyes several times a day, which I continue to this day. My eyes retuned to normal within a week of my appointment with Dr. Cyr. On a follow up visit a few weeks later, I brought a bouquet of flowers for my eye hero, Dr. Amy Cyr and the good gals at the front desk. To me, the team at Casco Bay EyeCare in the Old Port, are eye angels. Thank you, above all, Dr. Cyr and also Kaylin, Liz and Debbie. Thank you.

My two children and I had eye exams here, but our insurance doesn't cover frames just the exams…read more After I told them that I would be purchasing glasses online because there was no way I could afford even one pair of their glasses they were very rude and the tech's tried to refuse to do our PD measurements. After some convincing they begrudgingly agreed. They did my two kids, but when they got to me, I noticed they held the PD machine at a strange angle and the measurement came back much different than my previous PD. I asked if they were sure they did it right and they responded with a very curt 'I know how to do my job' I got a more recent eye exam at a different place and they confirmed my PD measurement never changed and that the people at Casco Bay had botched the measurement purposely because I wasn't buying their glasses.

I had an outstanding experience at Harbor View Eyecare and couldn't be happier with the level of…read morecare I received. From the moment I walked in, the office had a calm and welcoming vibe--clean, modern, and comfortable. The front desk staff greeted me right away and were incredibly friendly and efficient with check-in. Dr. K is truly exceptional. He took his time during my exam, explained everything clearly, and made sure I understood each step. He has a warm, personable way of interacting that instantly puts you at ease. I felt genuinely cared for and never rushed, which is something I really value in a healthcare setting. The technology they use is impressive, and the staff walked me through each test so I always knew what to expect. When it came time to pick out eyewear, the optical team was just as patient and helpful, offering suggestions without any pressure. They really helped me find frames that fit both my style and my needs. Overall, Harbor View Eyecare delivers top-tier service in a professional, friendly, and comfortable environment. I left feeling confident in my eye health and very grateful for such a positive experience. Highly recommend!

This place infuriates me…read more The last two/three times I've gone to them, had my contact exam, and ordered contacts, I've been very low on contacts and let them know this. I also haven't had a car. So, I pay an additional $9 on top of the crazy contact cost to have them shipped to me. Every single time they've told me to expect them to get to me in 4-5 business days. And every single time, it's two weeks later, I'm out of contacts, and I don't have them yet. The first time I called asking, they said whoops, they've been sitting here for a week and a half. They finally shipped them and I got them a couple days later. This time, it's been 15 days. I called at day 13 asking what was up. They put me on hold, then straight up lied to me and said they were out for delivery and would be there in a few hours. Two days later and they're nowhere to be found. No updates. I'm paying $9 for shipping and the contacts sit there for weeks until you literally call them and ask what's up. Now I'm out of contacts, and very frustrated. I know this is basic, but what the f***? These are my eyes! And these contacts cost an arm and a leg!!!! Do better plz. Sorry

I am working in Biddeford but actually live in Florida. I needed an optometrist and did not know…read moreanyone in the area. I went to this practice but actually saw Dr. Lehouillier (not listed in YELP). He was outstanding. Professional, accommodating of my schedule, more than fair in pricing and just a nice person. His staff is amazing. I am in the healthcare industry myself and his staff has inspired me to try to make all my patients feel as important and welcome as his made me. AND after following me for several weeks my eye problems are behind me! So impressed. I would recommend this practice to anyone and everyone.

Just got back from picking up my glasses. It was nothing like the eye appointment I had two weeks…read moreago. I was snapped at for not signing in (I didn't know). I was told to go sit in a room with another person and we read a sign that said that warranty work would cost a minimum of $25. I asked about it and was told by one of the employees that she couldn't explain it, and she didn't agree with it. A man came into the room and we asked him. He couldn't explain it either. I asked how they could charge for something they couldn't explain. I said it sounded like a "PFP" pure freakin' profit. I guess I need to find another eyeglass place, I mean, if they can't explain the charges to you, why buy from them?

This was the 4th place that I went to get my cataracts fixed. If not for that 3+ year journey, I…read morewould not have a proper appreciation for finding Dr. Shah and all of the staff I encountered. More details below, but my experience here was the most professional medical experience I have had for many years - with one minor exception. The first place I went was where my cataracts were diagnosed, but when I called them to confirm my follow up appointment the next year it was not possible to just speak to a person. The second place left me alone in a room for a long time, the doctor asked me no questions and did not seem to have read my history. After a screaming match erupted outside the door, I knew I would not be back. The third try was not lucky either. After more than six months and my pre-op appointment, just days before the surgery I was contacted by an uninformed underling telling me that it was being canceled without any explanation offered. After I demanded that they contact my cardiologist and PCP they tried to reschedule it for deep in the winter. I no longer had enough trust in their professionalism to proceed. While the medical team at Eyecare Medical Group was absolutely A+ at all times and the scheduling office could probably use a better check list. It resulted in a temporary glitch that was worked out quickly and with extreme good graces. In the end I would do it all over again if I had to, but my vision came out practically perfect, so sadly I won't be back. They have created an exceptional template for handling out-patient procedures that the rest of the medical industry would do well to follow. P.S. As I was going in for my first appointment a gentleman and his wife were walking out. Unprompted he told me it was a great place, which proved to be accurate!

My husband and I both had cataract surgery recently at Eyecare Med Group in Portland. The staff was…read morevery accommodating to our needs and provided wonderful care. Dr. shah was very caring and answered any questions that we had. We both had a very good experience . I would recommend them to anyone looking for cataract surgery.