Everyone there was super nice and helpful and I'm very happy with the all of the glasses I gotread more

Wonderful store manager and personnel. Ms. Lucretia and Ms. Kim were very helpful; others in the…read morestore too. Very knowledgeable help with insurance and payment, and highly professional. Thank you, everyone at LensCrafters, South Portland. Very pleased.

Another great "annual" visit. I love that a follow up is every two years! Promptly seen on time…read moreand eye exam was thorough. Staff were welcoming. Had a pair of old sunglasses fit to my head, and now I'm looking forward to wearing them. Dr. Liam has an ebullient personality and I've enjoyed each visit.

My wife and I have been to Casco Bay Eyecare in Scarborough for eye exams a few times now and we…read morehave had good experiences. The office is clean and easy to find and park. The wait time has been minimal (if at all because the providers seem to run on time) and Dr. Liem is super nice, knowledgeable and a good listener making sure my questions are answered. Front desk staff and other support overall are professional and friendly. Our only complaint would be we wish they had even more glasses frames, particularly sunglasses to chose from in-house. I ended up getting mine at the slightly larger Portland location in the old port- something to keep in mind that each location may have a few different options to check out if you don't see what you want at this one. When ordering glasses it took about what they estimated time wise. The glasses are good quality glass lenses and are a bit more expensive than other spots we have been to over the years. All in all I definitely recommend.

I went to Dr. Wadja to have a lima bean sized stye drained on my right eyelid. I was actually quite…read morenervous about it, but it was a breeze. She was so professional and thorough making sure I understood everything. The techs were also great. Engaging and funny and very knowledgeable as well. What could have been stressful, was easy. I can't say enough about what a pleasant experience it was.

Unfortunately, I have had a pretty frustrating experience with this office. I went in originally…read morefor a long over due exam. It was an odd experience but I did not think much of it. Dr. Turrisi brought her small dog into my appointment without my permission. The dog had just come from the vet's office for some sort of procedure and was heavily medicated. Dr. Turrisi was very focused on the dog (as a pet owner I would have been too, which is also why I noted the unprofessionalism as odd but let it go). We got through the exam, and I asked about contact lenses. She advised me to where my glasses for a bit and then call back if I am still interested in contact lenses. She did not advise on a timeline and in retrospect I should have asked. I moved on and ordered my new glasses. After a few months, I decided I was still interested in contact lenses, so I called to set up the necessary appointment. I was told that I did not call back within 3 months so I would need another exam out of pocket. It was a few days over that allotted time. (To be clear this is their policy, which I understand as prescriptions do change but most insurance companies only pay for one exam a year). I am not upset about the policy, I am upset about the communication and lack of professionalism that followed. I was told she would check but it should be fine and I will receive a text message confirming my appointment. She quoted me for the fitting and the prescription at $155 with some help for my insurance. 10 days later I receive a text message letting me know I am scheduled for the exam and the other necessary items and that I will have to pay an additional $185 for an exam. I again called and was told, oh no the exam is not necessary since its is only a few days past that 3 months in our policy. I was also told that the person sending the text message works from home and she just doesn't see what we see here in the office. That was good enough for me. Today was supposed to be my appointment. I received a text at 9:30 saying my appointment was a half hour later than my original appointment. I was confused , so I yet again called and was told, my exam is first and then that is my second appointment for the fitting. I went back and forth with the receptionist who I know was just doing her job but was not helpful. When I stated that it just seemed like that were trying to get more money from me, she got upset with me and asked me to stop talking to her like that. I then spoke to the office manager who checked with the doctor who said she would see me but still would charge an additional $55 for a refraction which was necessary for the prescription. I am not an eye doctor and I am sure it would be necessary but it wasn't about the additional $55 or even the $185. The whole experience was pretty negative. I am fortunate enough to have health insurance and really the contact lenses are just a want and not a need. There really seems to be break down in communication in their office and the need to make money and their own personal lives seems to be more important than the care of their patients.

Called last week to ask a few questions about the process of making glasses eta and things like…read morethat was met on the phone with a girl who clealy sounded like i was wasting her time and told she will not tell me how long it takes so today i went in to see about hetting glasses in person and i immediately knew i was dealing with the same girl i asked can i get glasses made i have my prescriptionand inshurance she then pointed me to a wall of glasses and said go look at them and she disappeared i had questions about the frames and if they had certain ones in stock as there are alot of frames there and i was struggling to find the ones i like my customer service experience here was absolutely abysmal, not once but twice. And I do not believe any eyemart will be earning any of my business. In the future. I guess having the least expensive glasses means you're getting the cheapest. Possible customer service as well. And it's really a shame because I have multiple people in my family who exclusively shop at this location and all they ever do is tell me how great it is.It's really a shame that my 2 experiences Here were awful

If 0 stars was an option, I'd select it. My daughter and I sat here for 15 minutes as 4-6 employees…read morecompletely ignored us. We signed in on a sheet as 1 employee spoke extremely loudly with 2 ladies in an apparent social hour. Once someone did acknowledge us, he was rude, crass, and arguably unprofessional. We will never come back here.

This place infuriates me…read more The last two/three times I've gone to them, had my contact exam, and ordered contacts, I've been very low on contacts and let them know this. I also haven't had a car. So, I pay an additional $9 on top of the crazy contact cost to have them shipped to me. Every single time they've told me to expect them to get to me in 4-5 business days. And every single time, it's two weeks later, I'm out of contacts, and I don't have them yet. The first time I called asking, they said whoops, they've been sitting here for a week and a half. They finally shipped them and I got them a couple days later. This time, it's been 15 days. I called at day 13 asking what was up. They put me on hold, then straight up lied to me and said they were out for delivery and would be there in a few hours. Two days later and they're nowhere to be found. No updates. I'm paying $9 for shipping and the contacts sit there for weeks until you literally call them and ask what's up. Now I'm out of contacts, and very frustrated. I know this is basic, but what the f***? These are my eyes! And these contacts cost an arm and a leg!!!! Do better plz. Sorry

I'm delighted with my experience at Harbor View Eye Care! From the moment I called to make an…read moreappointment, I was met with the kindest staff. I was very impressed with how organized they were -- I received all the paperwork digitally beforehand, so during my appointment I just checked in and was quickly seen by the doctor. Just as impressive was the fact that they are well-staffed. The level of professionalism at Harbor View Eye Care is phenomenal. Dr. Burrill was the absolute best. She took her time during our visit, asked many questions, and truly made me feel at ease. The rest of the staff was also kind and respectful. I ordered my new glasses from them and within a week I got a call saying they were ready to be picked up. So glad I found my new eye doctor!

This store is the one. The woman who helped me was gracious and finally got my sunglasses adjusted…read moreright. I have been on the hunt for quality, good looking frames that don't break the bank for a long long time, and today I found the place. The selection is dense with quality frames with style.

I've been buying my eyeglasses here for years and have always been very happy with the service Kim,…read morethe manager, provides. She has been there for I think since they opened! They have a nice selection of frames. I prefer to have Kim do my eyeglass fittings since I haven't always had a good outcome with others there, but no one is perfect. Kim makes sure it is, though. Covid stuff: Limit is three customers, they are very close to the entrance to the mall and they open at 10:00 which is an hour before the other stores which I like so that I can go when the food court isn't yet filled with people. Employees are masked.

Excellent optometrist have helped me over the years. Caught some things early for my whole family…read more Most thorough eye examine I have had since he military and getting checked out for flying duty. Lot's of modern equipment, but also some of the nicer old things optometrist used to do. Staff is so polite and helpful. Plus they know what they are doing and make sure everything has been done. Doctor Corbell is expert, kind, and I never feel rushed.

My wife had 2 pairs of glasses to be redone due to prescription change. Was told on first pair…read moreabout a week and as she needed do her sunglasses as well before heading to Florida, She had them send in regular glasses which took 2 weeks to get them back. Then sent out sunglasses which ended up taking almost a month and then the side that goes over your ears was broken. They were an older frame for sure but no reason for that part of frames to be damaged when they were only doing the lens. Glasses were fine however will not return due to slow processing.

Excellent. Just updating for 2026! . The best office overall 'eye care team' remains the same…read more---highly professional, friendly same top medical care, in and out quickly. Texts convenient. 20 yrs experience. More than 5 stars !! A galaxy

I have used the services of Dr Gagnon since 1999 when I first moved to Maine. Gagnon is one of the…read moremost technologically advanced in eye examinations/care of other eye doctors around. I know that from hearing friends who use other eye professionals and they have experienced "old school" exams/tests. Not knowing more advanced testing existed..Surprised me that other doctors may have age old experience, but do they keep up on technological advancements? Dr Gagnon + associates I highly recommend.