My two children and I had eye exams here, but our insurance doesn't cover frames just the exams…read more After I told them that I would be purchasing glasses online because there was no way I could afford even one pair of their glasses they were very rude and the tech's tried to refuse to do our PD measurements. After some convincing they begrudgingly agreed. They did my two kids, but when they got to me, I noticed they held the PD machine at a strange angle and the measurement came back much different than my previous PD. I asked if they were sure they did it right and they responded with a very curt 'I know how to do my job' I got a more recent eye exam at a different place and they confirmed my PD measurement never changed and that the people at Casco Bay had botched the measurement purposely because I wasn't buying their glasses.

I was referred to Casco Bay Eyecare by a neighbor who has used them for years! They are by far the…read morebest place to go for an eye exam & glasses. My great experience started with an enthusiastic greeting by Debbie as soon as I walked in the door. Courtney & Dr. Amy Cyr gave me a super thorough eye exam. Then, Gina Namin pleasantly & patiently dealt with me while I tried on 25 different pairs for frames. She made sure they were just the right one & fit perfectly. Fast forward 6 months and I went back for a pair of prescription sunglasses. I needed a new style. Nick Howe was a huge help and pickled out a pair of Maui Jim sunglasses I would have never tried on myself. He was so good - my wife even loved the ones he picked out!. I just picked them up and Gina again made sure they fit perfectly. The best customer service I've received in a very long time.

If you are shopping for glasses or other vision enhancement products we recommend VIP Eyes…read more Todd, Adam, and every member at VIP Eyes are friendly, knowledgeable, and customer service-orientated. My daughter and I have both chosen VIP Eyes for our last two pairs of new glasses. Our experience couldn't have been better. We recommend them to our friends who have gone and had great experiences as well. After you get your product you might need an adjustment or have questions and that is never a problem with VIP eyes. They are more than happy to help you. We both have our new glasses, and we're very happy with them. Thank You to everyone at VIP Eyes for making our experience so wonderful. We will most certainly be returning customers.

Purchased my second pair of glasses here a few days ago. The owner of the business was there to…read morehelp me out this time around! He was so kind and helpful. The value of my glasses, their glasses, and the quality they offer in the different lenses choices is such a blessing! Every time I come here, people are always so kind!

Excellent. Just updating for 2026! . The best office overall 'eye care team' remains the same…read more---highly professional, friendly same top medical care, in and out quickly. Texts convenient. 20 yrs experience. More than 5 stars !! A galaxy

I have used the services of Dr Gagnon since 1999 when I first moved to Maine. Gagnon is one of the…read moremost technologically advanced in eye examinations/care of other eye doctors around. I know that from hearing friends who use other eye professionals and they have experienced "old school" exams/tests. Not knowing more advanced testing existed..Surprised me that other doctors may have age old experience, but do they keep up on technological advancements? Dr Gagnon + associates I highly recommend.

I purchased two pairs of glasses from LensCrafters years ago and they just never fit right. I just…read morevisited this location to get a pair adjusted and I was assisted promptly with no questions asked. The employees were extremely helpful. Thank you for a great experience!

I always thought LensCrafters would be out of my price range, so I never shopped there. After…read morelearning they were in-network with my vision insurance and getting a recommendation from the vision specialist at Walmart, I decided to stop in. I'm so glad I did! Emma was fantastic--friendly, knowledgeable, and very efficient. She helped me find frames I really loved and made the entire process easy and stress-free. I was pleasantly surprised by the great deal I received on two pairs of glasses. Overall, it was an excellent experience, and I'll definitely be returning!

I don't usually leave reviews on Yelp, but I'll make an exception for Eyes on Rosemont. I made an…read moreappointment and stopped in to see if they could make new lenses for my sport sunglasses. The optician, Mandy, spent a good while considering the options and doing research on the brand and local distributors. She was pleasant and energetic and didn't pressure me at all. In the end, we decided I would reach out to a distributor in Falmouth, since Mandy wasn't sure her lab could do the work on a specialty pair of glasses. I was very impressed that I got such good service even though they didn't make any money on the transaction. We're new residents in Portland, and they have my business going forward!

Yo... just noticed three years ago - great review. Happy with my progressives. I was, then a little…read more over two years later the lenses had clouded up. I've had glasses for 20 years and lenses have never gotten cloudy. Took them back only to hear the glasses were out of the "2 year warranty with the manufacturer." Not my problem! My relationship was with the Eyes of Rosemont, which sold me the glasses and should have stood behind. Buy no: Glasses were useless and looked weird,. Went to Costco and had a great experience for 1/3 the price.

so many reasons!…read more 1.glasses made incorrectly 2. when the technician helped me to choose glasses he failed to tell me that I picked frames too large so the field of vision was way off. 3. the second guy who discovered this told me to keep moving the practice card down until I could read it. I could see once the card was at my knees! He seemed to think that was my solution! Was I supposed to hold my computer at my knees to read the screen? 4. He then told me he'd get them re-done and to choose other frames (both for the sunglasses and regular glasses) which I did. He said they would be ready by 5:40 PM. I could not wait so he promised they would be mailed the next day (Oct 22). I live 1:45 minutes away. The glasses were not actually sent until today, October 26th. 5. When I called the store today to see when they were sent, the girl on the phone spoke to me in an inappropriate way, referring to me as "sweetheart." I am not in a personal intimate relationship with her. She therefore did not treat me with respect. What has happened to this store??? I have been getting my glasses there for over a decade and have never been so unhappy with the service and employees.

If 0 stars was an option, I'd select it. My daughter and I sat here for 15 minutes as 4-6 employees…read morecompletely ignored us. We signed in on a sheet as 1 employee spoke extremely loudly with 2 ladies in an apparent social hour. Once someone did acknowledge us, he was rude, crass, and arguably unprofessional. We will never come back here.

This store is the one. The woman who helped me was gracious and finally got my sunglasses adjusted…read moreright. I have been on the hunt for quality, good looking frames that don't break the bank for a long long time, and today I found the place. The selection is dense with quality frames with style.

I've been buying my eyeglasses here for years and have always been very happy with the service Kim,…read morethe manager, provides. She has been there for I think since they opened! They have a nice selection of frames. I prefer to have Kim do my eyeglass fittings since I haven't always had a good outcome with others there, but no one is perfect. Kim makes sure it is, though. Covid stuff: Limit is three customers, they are very close to the entrance to the mall and they open at 10:00 which is an hour before the other stores which I like so that I can go when the food court isn't yet filled with people. Employees are masked.

I've been a customer since the 1980s, and Classic Eyewear gets my glasses right every time. The…read morehuge selection of frames ranges from classic to trendy, and Paulette offers a range of lenses from single-vision through bifocal and progressive (and, of course traditional readers). The lens range includes a pixelated progressive lens that transitions from focal length to focal length so naturally that it feels as though I'm not wearing glasses. Listening to clients' needs, understanding of clients' visual issues, attention to detail, and customer service will keep me coming back to Classic Eyewear for years to come.

You won't find anyplace with a better balance of: -Deep…read moreknowledge of vision and specialized needs -Style, something for everyone and not the same frames everyone else has -Customer service and a down to earth understanding of how glasses fit into your life, your style and your budget Go there. You won't regret it.

I had an outstanding experience at Harbor View Eyecare and couldn't be happier with the level of…read morecare I received. From the moment I walked in, the office had a calm and welcoming vibe--clean, modern, and comfortable. The front desk staff greeted me right away and were incredibly friendly and efficient with check-in. Dr. K is truly exceptional. He took his time during my exam, explained everything clearly, and made sure I understood each step. He has a warm, personable way of interacting that instantly puts you at ease. I felt genuinely cared for and never rushed, which is something I really value in a healthcare setting. The technology they use is impressive, and the staff walked me through each test so I always knew what to expect. When it came time to pick out eyewear, the optical team was just as patient and helpful, offering suggestions without any pressure. They really helped me find frames that fit both my style and my needs. Overall, Harbor View Eyecare delivers top-tier service in a professional, friendly, and comfortable environment. I left feeling confident in my eye health and very grateful for such a positive experience. Highly recommend!

This place infuriates me…read more The last two/three times I've gone to them, had my contact exam, and ordered contacts, I've been very low on contacts and let them know this. I also haven't had a car. So, I pay an additional $9 on top of the crazy contact cost to have them shipped to me. Every single time they've told me to expect them to get to me in 4-5 business days. And every single time, it's two weeks later, I'm out of contacts, and I don't have them yet. The first time I called asking, they said whoops, they've been sitting here for a week and a half. They finally shipped them and I got them a couple days later. This time, it's been 15 days. I called at day 13 asking what was up. They put me on hold, then straight up lied to me and said they were out for delivery and would be there in a few hours. Two days later and they're nowhere to be found. No updates. I'm paying $9 for shipping and the contacts sit there for weeks until you literally call them and ask what's up. Now I'm out of contacts, and very frustrated. I know this is basic, but what the f***? These are my eyes! And these contacts cost an arm and a leg!!!! Do better plz. Sorry