Yesterday, I dropped my reading glasses that I cannot be without onto the floor & out popped the…read morelens. I desperately tried putting the lens back in with no success. Frantically I went over to benJamin optical, where I was greeted by warm, caring and professional persons and within seconds, the glasses were fixed at no charge, their only request was that I leave a good review! I would leave no other review but a great one! Thank you so very much!!

BEWARE do not go here if you want to be treated like garbage. I went in today for a pair of…read moreglasses. I was helped by a brown lady with short hair, she was very rude and short after I just walked out because of how terrible the service was. She was not only rude to me but also to other customers she spoke to over the phone she seemed to be annoyed and used phrases such as "LIKE I SAID". She seems entitled but really she is just unprofessional and incompetent.

I've visited this vision works twice so far and each time was very pleasant and professional…read more Their facility is modern and very clean. The staff are very friendly and helpful. Most importantly, you're not waiting a long time to get assisted. The doctors are detailed in the examination and the outcome of your results. They have a nice, big selection of eyeglasses to choose. I've used my insurance for my glasses but I have heard other customers talk about coupons they had which is good to know for future references. Overall, I would definitely return here for my optometry needs.

Went here about a month or two ago (meant to write a review then but forgot). Very friendly,…read morestraight to the point, no problems. Glasses are were supposed to come in within 2 weeks, got them in 1 week. Went to go pick them up, they make sure I liked them and that I could see properly. I'll definitely be coming here again.

I'll never get glasses anywhere else. The opticians are very knowledgeable, the selection is great…read moreand you cannot beat the price. My optician recommended waiting until the following morning to start wearing my progressives and he was right. They were an instant hit. Took no time to get used to them.

Dr. Solomon was great! I came in for the $89 contacts deal that they had--made an appointment, came…read morein, waited a while but the exam didn't take long at all. They did training right after and I left with a 10 day supply of contacts! :) Other eye places make so many complications with the fitting fee and training fee. Definitely coming back!

Larry has been our family's optician since the 1980's. He is one of a kind! He's meticulous,…read morethorough, caring and extremely knowledgeable. He advises you on which frames to choose that are conducive to your prescription, face shape and size. I recently needed a new frame for my reading glasses. I wanted one that I could look above the frame when not using it for reading instead of having to take off and put on my glasses throughout the day. He hunted high and low for weeks and found me about 5 or 6 that would work. He said that this order was the hardest one he has ever tackled. I am truly grateful for his efforts and very satisfied with the result. You would be hard pressed to find an optician like Larry anywhere. Thank you again, Larry Richie Savetsky

This is a business run on care and respect for the client. Larry Greenspan and his staff go above…read moreand beyond to make sure you are getting the best quality and service of any place I have stepped foot in over the course of my lifetime. I felt as a customer I was guided in a direction of eye care best for myself as an individual. Any and all questions I had were answered with kindness, care, and knowledge. I received the best results with my glasses due to the dedication and patience behind the craftsmanship that Mr. Greenspan takes such intricate interest and pride in. This whole establishment demonstrates the business acumen and love for the craft that Larry has. I give my full one hundred percent recommendation towards Cedarhurst Fashion Opticians! Sincerely, Brett De Sibio

As an owner of an independent optical practice I applaud Smilen's approach with Christine M. They…read moreare not glasses fitters, they are wholesale frame sellers. Unlike many other wholesalers they do not stab their customers in the back by selling frames on line to their customer's customers. Christine, if the optical center was unable to answer the question then you should have gone to another RETAILER whose staff was properly trained to fit and dispense glasses. If I have a question about or a problem with my car I go to the dealer who has trained service people, I don't contact the manufacturer. Fair disclosure: I have been a Smilen customer for over 20 years. They have enabled me to offer a good product at a good price to my patients. If you refuse to consider their products because of this incident then you're doing yourself a disservice, IMO.

Their customer service is lacking. I tried a pair of glasses on at an optical center but was…read morecurious about the lens height. The center didn't know and couldn't measure them correctly. I looked online to find it and was directed to the Smilen site. I went round and round with someone this morning who refused to answer a simple question and only replied to go to a center and support local businesses and that they don't deal with consumers. I explained I wasn't trying to buy from them directly but had a question that I couldn't get answered at the optical center and they still refused to answer a simple question about specs. I won't be purchasing their products from anywhere.

This place is dishonest, unorganized and expensive. I was not made aware that they have their own…read morelab until after the fact and they charged me out of network prices and automatically assumed I wanted premium lenses from their lab and not use the lab with Davis Vision. The employee Haydee, knew I was unaware because when I asked why my insurance have no claim, she simply said "not if you want premium honey". So they lied to my insurance investigator and said that I opted in to use their lab when I never knew. I will continue to write reviews like this, so other customers would be made aware where I was lacking. I hope they lose some business behind this. I will not be going to this place ever again.

From the owner: My Optical provides a wide range of eye care services to patients in Brooklyn, NY and surrounding…read moreareas.  These services include: eye  exams for contact lenses  and eyeglasses, LASIK surgery referrals, Pterygium treatment, Astigmatism treatment, Macular Degeneration treatment, Glaucoma, Dry Eye and Cataract treatments and many more. In addition to the comprehensive ophthalmology care  provided at My Optical, the practice also features an optical front with a wide array of optical  frames and contact lenses to suit everyone and every budget.  Many of the frames found in the store are covered by insurances. The choices range from budget eyewear to the latest styles from the most  popular designers. Ophthalmic  lenses  from the leading  manufacturers such as  Kodak, Zeiss, and Varilux come in various types and options, including single vision, bifocal, thin and light, anti-glare, transition, and progressive lenses. Contact lenses are available for all needs, from regular prescription to high astigmatism or bifocal. The staff  at My Optical always puts their patients first. Patients can call anytime for an appointment. The staff will schedule the appointment at the patient's convenience, and urgent needs are addressed promptly. Dr. Alexandrov and the entire staff at My Optical look forward to seeing you, so call to arrange an appointment today!