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Optimus Moving Services

4.7 (301 reviews)
Open 9:00 am - 5:00 pm

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Response time

10 minutes

Response rate

100%

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Services - Optimus Moving Services

In-state moving

Out-of-state moving

Packing

1 More Service

Unpacking

Optimus Moving Services Photos

Recommended Reviews - Optimus Moving Services

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Reviews With Photos

Truck barely unpacked at nearly 6pm.
Deborah O.

For your own good DO NOT USE THIS COMPANY! If you must, use their packers only, I had no issues whatsoever with the women who came to pack up my place. DO NOT USE THEIR MOVERS AT ALL! They're rude, they would not listen to my directives on where to put the labelled boxes and would not place the boxes in the rooms that they should go. I told them they were putting things in the wrong place and they decided to stop taking things into the house altogether, and started dumping them in the yard and in my garage. I said the contract with them wasn't to dump my stuff in the yard so I wasn't going to pay, they threatened to call the cops on me. A house that took 3 women 8.5 hours to completely and meticulously pack, is having a move time being run up to nearly 12hours to pack and unpack and they haven't even unpacked half the truck. They arrived at 8:15am, see attached pic of their truck at 5:45pm. When they arrived they looked at everything and said they would be done with everything - loading, moving at unloading at 2pm, but I guess they figured I'm alone so I can be bullied and extorted. They counted on their office being closed and my not being able to report them to anyone and decided to flex their muscles on me. Little did they know that I had the number of their supervisor, Juan, who stopped by with the packers yesterday. As soon as he got on the phone with them, they started moving things back into the house. DO NOT USE THIS COMPANY! You'll be spending $159/hour + $80 flat fee to get insulted, bullied, threatened and exploited! Movers Houston does a much better job, keep to time and have courteous staff. I've used them for 2 previous moves, but they were just fully booked this month, so I made this mistake with Optimus. NEVER AGAIN!

Mike and the crew getting ready to move our belongings into our new home.
Jay G.

Super easy and efficient to get appointment set up with Trae. On moving day, Mike and the crew were super efficient, courteous, and managed a 4 bedroom, 2 story house move in an amazingly short time. Lots of heavy furniture and they worked through like the pros they are. Moving can be stressful but this crew made it a smooth transition. Couldn't have asked for a better experience. Highly recommended.

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8 years ago

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Juan O.

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3 years ago

Easy scheduling, hard workers and professional. Would definitely rehire these guys for future moves

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5 years ago

They did a great job and their price was very fair. They made a stressful day easy and we'd definitely use them again

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5 years ago

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Trae P.

Thanks for the opportunity to serve you!

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6 years ago

Excellent service, they were here exactly when they said they would be and these guys worked hard for 4.5 hours.

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4 years ago

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Page 3 of 8

Ask the Community - Optimus Moving Services

Review Highlights - Optimus Moving Services

optimus helped move my family from Houston to Fresno, tx a day before thanksgiving With outoutrages prices.

Mentioned in 20 reviews

Read more highlights

Square Cow Movers - Katy

Square Cow Movers - Katy

(63 reviews)

we got a quote right away and set the move up, thought there might be a better quote and it didn't…read morehappen. After canceling the initial move, we had no one for the move. I called at 2:00PM and they were here at 3:00 PM for the move. The man was so accommodating and very careful with all of the furniture, they wrapped everything and took it off after relocating it. They were efficient, professional, had all needed equipment for the move and listened to directions on the placement of the pieces. I have moved over 17 times in my life and this was the best experience of all. The men are respectful and friendly.

To anyone considering Square Cow Movers: do yourself a favor and look elsewhere…read more I did my homework. I spoke with multiple moving companies. In the end, it was Square Cow's overly confident answering service that convinced me to go with them. Big mistake. I hired them to move a large bedroom set from a second-floor bedroom to the garage--something I clearly communicated was not a simple task. I had over four phone calls, sent multiple photos, and explicitly discussed the risks and challenges involved. Each time, I was told everything was "in the notes" and the movers would be properly equipped with straps and the right tools. I even spoke directly with the operations manager the day before the move. He reassured me--again--that his crew would be fully prepared. He even advised me not to purchase additional insurance, claiming it was an easy job and not worth the extra cost. Then moving day arrived. The crew showed up completely unprepared. No straps. No proper equipment. Within minutes, they dropped the first piece of furniture, severely damaging it. The rest of the move was borderline reckless. The crew themselves admitted that Square Cow doesn't provide them with tools or care about their safety--or the customers' belongings. According to them, "Square Cow only cares about making money." After my experience, I believe it. I filed a damage claim, and now I'm stuck in their slow, unresponsive process that may take up to 90 days to maybe--maybe--get a fraction of what the damage is worth. Bottom line: they talk a good game on the phone, but they have zero follow-through. The left hand has no clue what the right is doing, and they clearly don't equip their crews to do the job safely or professionally. Their so-called claims department is a joke. Don't fall for the sales pitch. There are better, more honest companies out there. Square Cow Movers is not one of them.

Optimus Moving Services - movers - Updated May 2026

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