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    Smart Moving Company

    4.6 (125 reviews)
    Closed 7:00 am - 10:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - Smart Moving Company

    In-state moving

    Packing

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    Proof of my payment sent to SMART MOVING COMPANY via ZELLE!
    Kamil C.

    We agreed on 3 guys at a total of $105 an hour and a total of $75 for transportation 4 weeks prior to them showing up at my place yesterday (Friday, June 6, 2025). They were supposed to pack yesterday and move me today. They worked a total of 3.5 hours and charged me additional $300 for boxes, tapes, and wrapping papers. Initially, they asked for $400 yesterday but we agreed at $300 since they had never ever quoted me on packing. So, I paid $442.50 for labor & transportation and paid $300 for packing materials totaling $742.50 via Zelle to Jose Segovia at 832-788-7302 yesterday per the attached receipt! I had specifically asked them to move me and unpack me when they show up tomorrow. They said sure - no problem. Today - Saturday (June 7, 2025) - the day of the move, they texted me and said to me that they would not unpack my boxes. I said I would really need their help as there are several boxes to unpack by myself. They said there was another move just booked after my move so they would not do it. I still said positively "let's try to do our best to unpack my boxes by moving faster and unpacking them faster without breaking anything since everything is ready to go". They said, "yes that is fine". And they have never showed up. I have sent them several text messages for the last 4 hours! They have never responded to my text messages. They have actually blocked my phone number as each time I called them; my call directly went to their voicemail. This is what they did to me today - the day of my move! I have had all freight elevators booked for today as there are no freight elevators available tomorrow (Sunday - June 8, 2025). Thus, I really needed to move out of my current apartment and move into my new apartment today. So, I have been calling around desperately to find movers to move me out today. It is almost 2pm now on Saturday and got only until 5pm to use the freight elevators booked for today. I have just found a moving company. They would charge me only $30 more for an hour for a total of 3 guys. So, they charged me $135 an hour for a total of 3 guys instead of SMART MOVING COMPANY which would charge me $105 an hour for a total of 3 guys. These 3 guys that are helping me last minute can be contacted at 832-563-8533. They did not take advantage of my desperate situation. So, I am so thankful to them! With respect to SMART MOVING COMPANY - I think they shall be shamed for what they have done to me! I think no one should ever do business with SMART MOVING COMPANY! These are the people who never show up, never honor their words, consistently let you down, and do not even bother calling you and letting you or returning your calls. I think they are not decent individuals to work with! I am appalled by their business ethic!

    Business card - Book them!
    Susan H.

    Hands down the best moving company I've ever hired and I've moved quite a bit. I hired Marlon & his crew 3 times within the last month and they did an amazing job every single time. No wonder they have 5 stars on Yelp and 4.6 on Google. Great communication, professional, mindful and quick. Smart Moving Company

    No mention of charging for plastic.
    Debra R.

    They took four and a half hours to move our two bedroom house, and they didn't even finish! We were quoted 3 hours. One guy was always missing from the team, on the truck listening to music, eating food, folding blankets, organizing their equipment, playing on their phone, but not moving our furniture. We moved almost the same furniture 2 years ago with an hour drive (today was 20 mins) and it took less time than this. They called to say they could be there early at noon (scheduled for 1pm), and showed up at 12:30. Wait the extra half hour and eat your food on your time. Boxes were thrown around, flipped sideways and upside down (despite being marked "top" and "fragile"). Who knows how many broken items we will find in the next few days. We were charged extra for plastic wrapping, which they never mentioned in our multiple messages. They said they would bring plastic and blankets to wrap our furniture, but not that they charged extra for it. The head guy was limping as soon as he got to the job. The rest of the time, his hand hurt, his side hurt, he couldn't do his job. When they got to our new house, he took video of our house and neighborhood. When I texted their boss Marlon about this, his response was he never said the plastic was free. Book the slightly more expensive company. You'll come out ahead in the long run! I was going to give them 3 stars bc they did MOVE our furniture. Not well and not quickly, but they did move it. But then I watched how they unloaded the truck and it was an even bigger disaster than loading.

    Julia B.

    Trustworthy , fast, reliable movers. Very friendly and kind people. I was worried about my move they removed all my concern and anxiety.

    This is where I texted them over and over and they never responded. DO NOT USE THIS COMPANY!

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    2 months ago

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    Marlon S.

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    2 years ago

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    Marlon S.

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    9 months ago

    Bad communication. We agreed on the phone for a 1:00 pm. Cane at 8:00 am. Asked to come back at the time we agreed. Stood me up.

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    Marlon S.

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    1 year ago

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    Marlon S.

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    3 years ago

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    Marlon S.

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    4 months ago

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    Marlon S.

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    1 year ago

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    Marlon S.

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    2 years ago

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    Marlon S.

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    11 months ago

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    Marlon S.

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    1 year ago

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    Marlon S.

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    1 year ago

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    Marlon S.

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    11 months ago

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    Marlon S.

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    1 year ago

    On time, reasonable price, good work ethic and easy to work with. Good bunch of guys.

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    Marlon S.

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    2 years ago

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    Marlon S.

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    1 year ago

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    Marlon S.

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    2 years ago

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    8 months ago

    The move was so successful! The guys were very quick and professional. I recommend this moving company. They were very punctual and great.

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    1 year ago

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    Marlon S.

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    11 months ago

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    Marlon S.

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    2 years ago

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    11 months ago

    They did a marvelous job, affordable and communicate very well ! Move very fast on moving our things on where they belong.

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    Marlon S.

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    2 years ago

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    Marlon S.

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    3 years ago

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    Marlon S.

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    2 years ago

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    Marlon S.

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    2 years ago

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    Marlon S.

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    2 years ago

    The team was very friendly and so efficient! Everything was packed nicely and arrived in great shape. Thanks!

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    Marlon S.

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    2 years ago

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    2 years ago

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    Marlon S.

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    3 years ago

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    Marlon S.

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    2 years ago

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    2 years ago

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    Marlon S.

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    2 years ago

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    Marlon S.

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    2 years ago

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    3 years ago

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    Marlon S.

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    3 years ago

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    Marlon S.

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    2 years ago

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    3 years ago

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    Marlon S.

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    4 years ago

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    Marlon S.

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    3 years ago

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    Marlon S.

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    4 years ago

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    Page 1 of 4

    Ask the Community - Smart Moving Company

    Review Highlights - Smart Moving Company

    The day of, Marlon and Jonathan showed up an hour early (they called before hand to ask if that was okay).

    Mentioned in 26 reviews

    Read more highlights

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    Man With A Truck Movers and Packers

    (20 reviews)

    Downtown, Fourth Ward

    Amazing experience. They came in with the cheapest quote (by nearly half the price of other…read morecompanies) to move my 1-bedroom apartment to my new home. The team arrived on time, worked quickly and carefully with my possessions. When it came time to pay, I was told the total was $360 and handed over the cash. Ten minutes later, the gentleman returned to my house and informed me that they had accidentally charged me for an additional hour and returned the overcharged amount. AMAZING character. I cannot recommend these guys enough. If you're considering them, do it! You will not be disappointed.

    There were red flags I ignored and shouldn't have. We called twice and got two different rates…read morewithin the same day. 100/hr cash 120/hr card first rate we received, these rates hiked up to 135 cash 175 card. We did a video call so they can give an estimate, we never received an estimate. The movers came to pack move and unpack. They didn't know they were supposed to be packing/unpacking. I had to call and confirm instead of them. They left my front door wide open and never turned the gate back on so if I hadn't gone back for cleaning supplies my door would've been left open over night. When I told the only guy who spoke English he said "I wasn't the last one out" no apologies just a lazy answer. They never unpacked properly. I started unpacking the kitchen, so they had an idea of where things went. They didn't try, they just unpacked random stuff and threw it in places. Appliances were disassembled which could have easily been put together. My cake stand was in two thrown on the counter top with a box over the glass in an unsafe manner. They said they were scheduled to come back tomorrow and when I called to complain about how the place left they said the job was done and I should've said something before they left. I told them they should leave instead of waiting for me to return after picking up my daughter they told me had to pay. Which understood I'll pay for the day, but the packing job was not done. These are scammers. It's been a long time since I dealt with a business like this but this one beware.

    Smart Moving Company - movers - Updated May 2026

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