Cancel

    Open app

    Search

    Services - Optimum

    Internet service providers

    Television service providers

    Optimum Photos

    You might also consider

    Recommended Reviews - Optimum

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Timothy L.

    I went to this Optimum Store today just to return a cable box. The store was still observing all the Covid safety protocols. Besides masking, social distancing, limiting inside capacity, the store also had barriers roped off around the plexiglass service windows. I had stand three feet away from the service window to do my return. This was worst than the windows at the bank. The line was long and slow. There was about a dozen people before me when I got in the store. Before that, I had to wait outside for people to leave; note that the temperature on this day was around 30 degrees with wind chills of 18. The line was also moving very slowly with only 3-4 service reps working the windows. My transaction took only 3 minutes but I had to wait for more than 30 mins on line. Overall, this was an average experience here. I had some worst experiences here in the past... nothing you can do since this was the closest store in the neighborhood.

    Ashley W.

    Ehh I'm so torn about this review because I honestly believe Optimum can do better serving its customers. I needed to return equipment. This location is in the cut... dead end street... of a semi-residential block. And not to mention all of the fencing around the Optimum building. It looks like a prison. I went on a Tuesday around 11:30 AM and was out before 12 noon. This place is very cold, don't expect any friendly decor. And all of the employees are behind a thick glass wall. There are 2 different lines do read the signs and just be aware of which rep is calling next. The Representative helping me barely spoke to me or made eye contact. He was too busy engaging in a conversation with other co-workers. At least I was in and out in under 15 minutes....

    See all

    Photo of Omma L.
    5
    64
    233

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nancy H.
    21
    22
    10

    2 days ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anny R.
    179
    60
    13

    1 year ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 6
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Don't use this terrible service. They increase rates without customer permission. The employees are motivated to charge you more. Terrible.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of JoAnna L.
    49
    44
    17

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Derrick A.
    116
    33
    99

    12 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dan B.
    0
    17
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0
    Photo of L L.
    18
    776
    7850

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 4
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sarah C.
    36
    115
    0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Optimum

    Review Highlights - Optimum

    I need to separate my negative feelings about Optimum in general from this review of the Optimum Brooklyn facility.

    Mentioned in 2 reviews

    Read more highlights

    NYC Sunny PhoneFix

    NYC Sunny PhoneFix

    5.0
    (1 review)

    My iPhone 12 mini seemed to need a new charging port, which was still malfunctioning after I used…read morecompressed air, and the battery was discharging. I spotted this business when I was at Newkirk Plaza for something else. Ali said the port probably Just needed cleaning, and for $20, he did it, and the problem disappeared. The battery had to be ordered. When I went back a few days later for it to be installed, he did it while I waited, for only $65. It's not an Apple battery, and I don't care at all. It's wonderful to have a fully functional phone again, that holds a significant charge all day, even when I've been using cellular for maps & Facebook. It was a pleasure doing business with Ali.

    From the owner: Tired of waiting days for device repairs? Our expert tech repair specialists offer lightning-fast…read moresolutions for all your electronic devices. Whether you're a student, professional, or tech enthusiast, we provide same-day repairs for phones, tablets, smartwatches, and laptops with absolutely free estimates. Our comprehensive service goes beyond repairs – we also stock a wide range of accessories for both new and vintage devices, ensuring you're always connected. With our quick turnaround, affordable pricing, and professional expertise, we're your one-stop destination for all device repair and accessory needs. Don't let a cracked screen or technical issue slow you down – we'll have you back up and running in no time!

    Optimum - isps - Updated June 2026

    Loading...
    Loading...
    Loading...