Marvin McKenzie was excellent. He was courteous and neat. Will request him again…read more 'X'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

Very professional and honest with everything. I highly recommend Trust Rooter. Jose took care of…read moreeverything!

I was stressed with my toilet not working so I texted Amy's Plumbing and in less than 2 minutes,…read moreAmy texted back saying she would try to fit me in the next morning. I thought "Wow!" She came right on time, diagnosed the problem and fixed it in no time! I asked if I could show her 2 other plumbing problems fearing that she would say no because she had a busy schedule that day, to my surprise she happily agreed, took note of my problems, said she would get back to me as soon as she could to schedule another visit. I thought I would have to replace 2 other faucets, but Amy thought she could fix it instead & saving me time and money!! This is not the first time I've called Amy, but I'm still amazed at how knowledgeable and professional Amy is and how quickly she resolves ANY issues I have and I pray that she never retires, because I'll never call any other plumber!! Amy is the BEST!!!

Extremely disappointing experience. I had been using Amy's Plumbing for a while -- they were always…read moreexpensive, but at least upfront with pricing and the work was done as promised. Unfortunately, the most recent job showed a complete change in their ethics and customer care. I called them to fix a leaking bathtub faucet in my guest bathroom. I was presented with two options: * $850 for a 3-handle replacement but requiring a hole in the wall, and * $1,150 for a 1-handle replacement with a clear promise that no hole in the wall would be needed. I agreed to the more expensive option specifically because they guaranteed no wall damage. While I was off the premises, Amy called insisting the plumber needed to be paid immediately before leaving. I paid. When I got home, I found a large hole in the wall in my master bedroom -- the exact thing they promised would not happen. I called Amy right away. Instead of owning the mistake, she blamed "miscommunication," said the plumber should have called me, and then started gaslighting me by claiming the job was "more expensive" and that I should be grateful that they kept the "old price." Absolutely absurd -- especially considering the already outrageous cost. I offered two reasonable solutions: * reduce the cost to the $850 option (the one that did require a hole), or * fix the wall they damaged. She refused both and showed zero interest in resolving the issue. Key points future customers should know: Pricing has become outrageous; greed has replaced fairness. They do not uphold their agreements -- even written or verbal commitments mean nothing here. Customer care is nonexistent. It feels like they have enough clients and simply don't care about losing anyone. If you're looking for an honest, reliable, and ethical plumbing company, this is not it. I never leave reviews like this, but the level of dishonesty and disrespect I experienced deserves to be public. UPDATE / CLARIFICATION: The owner posted a response that unfortunately does not match what actually happened, so I want to clarify a few key facts for anyone reading this. I was originally given two options for replacing my leaking tub faucet: $850 for a 3-handle valve, with a hole in the back wall. $1,150 for a single-handle upgraded valve, with a clear promise that no hole in the wall would be needed. I chose the more expensive option solely because I was told it would avoid cutting into the bedroom wall. However, when I came home, the wall was cut open anyway, and the tiles in the bathroom were also disturbed. I never received a call, no one asked permission, and no one sent photos before opening the wall. The work was done without any notice. The owner now claims that: the tiles "were not disturbed" (they were), I approved additional work because of corrosion (I was never contacted), and that "no one promised the wall wouldn't be opened" (the entire reason for choosing the $1,150 option was exactly that promise). These statements contradict what was discussed before the job started and what I saw afterward. I asked for a fair resolution -- either: * adjust the price to the $850 option, since that's effectively the method they ended up using, or * repair the wall they opened without authorization. Both were refused. I had used this company before when their pricing was high but transparent. This last experience showed a complete change: the price increased into unreasonable territory, the agreement wasn't honored, and decisions were made without my approval, followed by a response that tried to reframe the situation instead of addressing the issue. I stand by my original review. If you value straightforward communication, predictable pricing, and respect for your home, please be cautious here.

Jason and his technician were wonderful. They came out and explained what I needed and the…read moredifferent levels of work that could be done including the replacement of the entire toilet if needed. They explained everything and answered all of my questions. The guys were clean, presentable, professional, and very knowledgeable. The cost for the repair was half the price of what some of the other plumbers in the area charge. The work they did is high quality, and I highly recommend John the Plumber.

Tech showed up and quoted 2 washer box installs at $2400.00 total for both I signed and agreed to…read morethe price. Wall was cut open so he could clearly see what was involved with the job. Installed 1st washer box with zero issues and when he returned a few weeks later to install the 2nd washer box he raised the price to $2400.00 for just the 2nd box alone. I confirmed pricing the day before with the office and then the day of when I questioned the tech and spoke to the manager he was rude and belittled me asking if I read the "fine print". I have never felt so disrespected before in my life. This company is the pure definition of the bait and switch. I would NEVER refer or recommend them under any situation. If I could leave ZERO stars I would. BUYER BEWARE. UPDATE Job was performed by Mainline Plumbing for $650 which is HALF of what I paid for the original job with NO attitude and BS. Also wanted to add that when John The Plumber performed the first install they took it upon themselves to use another contractors vacuum which was damaged and had to be replaced. Do yourself a favor and AVOID the drama with this company.

I have to give a shout out to Doc's Plumbing, and mention Patti and Jason, who were incredibly…read moreresponsive and helpful. I'm in the process of buying a condominium and the inspection pointed out and over aged water heater that the insurance company refused to cover. I don't close for another month and they made it a condition of closing. Within 24 hours of calling, this team had a permit pulled, got the seller to sign it, invoiced me for the deposit, and sent me a proposal with the invoice. Now, just a couple weeks later and well in advance of the closing, the building department signed off on the permit this morning as they completed the work last Wednesday. They were a pleasure to deal with. They got the job done quickly and well and at a fair price. I'm very happy.

I had my toilet fixed less than 90 days ago and the problem recurred…read more They could only come to fix it again for a minimum labor fee of $175 therefore I will not be using them again.

Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct…read moreclean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well.

Had an excellent experience today with Paradise Plumbing and our technician, Shivaughn. He was…read moreoriginally scheduled to come between 2pm and 6pm, but paradise called to see if we wanted him to come earlier. That worked out well with my schedule, and he was at our place about 30 minutes later. He was very kind, knowledgeable, and did an excellent job replacing 2 valves and our faucet in the kitchen. He truly went above and beyond and we are really happy with how everything turned out. I appreciate him asking questions about my preference for certain things before he did the work. He is very skilled and thorough, and we are very happy with the service. So far everything is working great! I also want to mention Paradise did a water heater replacement and dishwasher install at our other condo and did an excellent job!

Delroy and his team showed up exactly when he said and fixed my problem in less than 30 minutes. He…read moreeven gave me a small discount because the problem wasn't too bad. Great service, will definitely be using them in the future for any plumbing related issues

Great service - quality work. Fair price. He fixed 3 things…read morewhile in my home - a faucet a spicket and 2 knobs.

I have used 4 Star Plumbing several times for other issues. This time I had a shower back up and…read more toilet overflowing/bubbling. I called 4 Star Plumbing around 1:30 pm and by 2:20 p.m. they had someone at my house. Derek was very nice and I felt horrible for him to climb the roof in this heat. Word of advice: ask for the price ahead of time so you don't have a sticker shock. It cost $500 to snake two pipes they... the cost is the same for one or two or three pipes if they have to get on your roof that's the cost. If you know where your cleanout is it is slightly cheaper. Derek asked me where they sneaked it last time and I told him that they came down the roof. The entire process took about an hour Derek took his time, ran the water, snaked again, Etc. I also asked them for an estimate for a water heater and replacement of cast iron pipes. Besides the sticker shock, I was very impressed by their services! Quick and efficient with no extra fees to come out...one sticker price. Let's face it everything is more expensive now so since they came out so quickly I feel it was worth the money. If you want to shop around... maybe this service would have been cheaper with another company. I've never had a bad experience with 4 Star Plumbing so I highly recommend them for any job.

Had tree roots that damaged the water main from the meter to the house. Carlos responded and was on…read moretime and friendly. He gave a quote of $750, but needed to see how extensive the tree root system was and how bad the damage to the pipe was. After digging and tearing through all the tree roots, and it was extensive, he found the cracked pipe and was able to replace the damaged portion. After completing the job, the final price was lowered to $565. 4 Star Plumbing provided a 1 year warranty on their work, which really gave me peace of mind. I was very happy with the promptness, friendliness, and professionalism Carlos displayed, especially after having nightmares with past plumbing companies. I highly recommend 4 Star Plumbing.

Great service from Andrew. He was knowledgeable, efficient, and very helpful!…read more We highly recommend him for all your plumbing needs.

I was in desperate need of a repair and purchased a water heater after I was told about the leak…read more Overpriced and did not even honor the discount after I asked about it. Even gave me a prefabricated text message, giving me a discount next time I use their service. They are overpriced. I would recommend getting multiple offers first and shopping around. Poor business demeanor. I got ripped off. I would recommend staying away and going somewhere else.

So I didn't actually use them, but this review is because they got back to me quickly with a quote…read moreand were very professional. The price they quoted me was actually the lowest by about $20, but I ended up going with a company I had used before out of familiarity. Still, I appreciated the quickness of their response and it seems like their prices are good.

When you call you will be greeted by Wendi on the phone, and she is so helpful in getting your…read moreissues resolved. She is always so accommodating and provides the best customer service. RD Plumbing is the GOLD STANDARD really great communication, dependable, honest, polite and the utmost professionals. Mr. Rich is knowledgeable and takes care of what you need always. He operates with integrity because he takes care of his customers, and you will always think of Rich first to call if you need help. RD Plumbing and the team is a rare find because they value your trust to do the work when you call. Rich has taken care of numerous jobs on different properties, and the tenants always praise the work done and the way RD interacts on the site. Thank you, Rich, Wendi and your team. You should be so proud of the business and reputation you have built. Thank you for always helping us out. Neil and Kim L. in LBTS

Came out, check the issue we were having and they were very honest. They didn't try and sell us up,…read moresome big unnecessary job. Will definitely call them again and recommend to friends and family!

A tech came over during the time window quoted for a free estimate. Chris greeted us with a smile…read morewith a pen and business cards. He took a look beneath my bathroom sink which had a broken P-trap so the drain assembly needed to be replaced. The whole replacement took less than 20 minutes and cost $250 cash. He was friendly overall and showed me all the parts he carried in his van. The only reason why this review isn't 5 stars is that being in the construction industry myself, $250 for replacing a Ptrap assembly isn't "1/2 Price"; in fact slightly more than what another Plumber quoted.