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    Optimal Imaging - Ascension

    5.0 (1 review)
    Closed 7:30 am - 4:00 pm

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    Hill Breast Center - Baptist Health - May 11, 2022

    Hill Breast Center - Baptist Health

    3.4(25 reviews)
    9.5 miSouthbank, San Marco

    Excellent care/experience this afternoon deserves all 5 of these shiny pretty in pink stars…read more The staff is always pleasant and helpful. They always answer all my questions in "Layman's Terms". Check in and preregistration process with Cynthia was quick and easy. She was very knowledgeable reviewing my insurance on file. 3D mammography in the Women's Imaging Dept done by Marcia. I appreciated her high level of care and attention to detail was outstanding! She was very thorough and you can tell she takes great pride in her career. She not only explained the entire process of what my visit was going to entail, but also showed empathy, knowledge and passion for the imaging industry. I am always impressed with her top notch service and compassion! I also appreciated that the radiologist reviewed my images while I was waiting and was given my results right away.... Win-Win!! ACR BI-RADS Category 1: Negative/No suspicious findings. The health care team always does a fabulous job following CDC guidelines. There are sanitation stations and the waiting area is immaculately clean. Do yourself a favor and go to Baptist Health Imaging for your annual mammography, ultrasound needs and spread the word to the ladies in your life that #mammograms save lives!

    After being a patient at The Hill Breast Center for 17 years, I had a very unpleasant experience…read morewith the improper handling of results to a diagnostic breast ultrasound. I was made to wait several weeks to get answers because the radiologist was on vacation. Even when the radiologist returned, no explanation or answers were offered as to why I was treated differently than usual protocol and why my report was deemed inconclusive despite my long standing patient medical records, and despite me being a long standing patient there. They demonstrated no care or concern. I emailed the CEO Ms Nicole Thomas and have yet to receive a response. No apology from anyone. I would warn patients of the scare tactics being used here. Please take the time to investigate and advocate for yourselves.

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    Hill Breast Center - Baptist Health - May 11, 2022

    May 11, 2022

    Hill Breast Center - Baptist Health - May 11, 2022

    May 11, 2022

    Hill Breast Center - Baptist Health - May 11, 2022

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    May 11, 2022

    Mayo Clinic - Waiting to be called back for my procedure... Let's hope 3rd time is the charm!

    Mayo Clinic

    3.1(269 reviews)
    4.9 miSouthside

    I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

    My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

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    Mayo Clinic - Name of the Dr

    Name of the Dr

    Mayo Clinic
    Mayo Clinic

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    Insite Radiology

    Insite Radiology

    4.5(11 reviews)
    1.0 miSouthside

    Immaculate facility with high quality level machines and top notch, incredible staff! I've gone…read morehere for the last three years for my MRI scans and will not ever go to another facility. The front staff and techs all have taken care of me like no other. Kayla, Emily (both Emily's), and Lisa are all so friendly, warm, understanding and always puts the patients first. The facility is always super clean, modern, and upon walking in, I feel at ease. I always get super anxious doing my MRIs and everyone here makes you feel so comfortable and always attend to all of your needs. I feel super happy every time I leave the facility. My appointments are always on time. If you miss your appointment or late, they try their best to work with you and your schedule. Sometimes, there might be a wait (mostly my fault for being tardy lol) but it doesn't bother me at all. I understand as I've been to many appointments to treat my tumefactive multiple sclerosis, that sometimes especially in medical settings, the doctor, tech, nurse, etc. can run behind due to treating another patient, other issues, etc. And that's okay, it happens and you roll with it. At the end of the day, you want a facility that genuinely cares about you and here, they do. Speaking for myself but I've never had a problem with them answering the phones or receiving my reports. They've always came in pretty quick and all I need to do is send them an email to request them or pick up a CD. I plan to come here for as along as they have me! Thank you Insite Radiology for always taking good care of me! YALL ARE THE BEST!!!!

    Took our reservation and was able to see us the next day. I ask to call me but they continuously…read morecalled my sick mother instead. Following instruction isn't their strong suit. They told us to we have an 2:15pm appointment the next day. And come early so we can get you in and out as my mother is wheel chair bound. Fine as we were there filling things out at 1:45 arrival time. We perceive to wait til 2:40pm, during that time we seen a few people waiting. Then a a white gentlemen walks in at 2:15pm and was about to leave around 2:30pm . Mind you thing place was practically dead, barely anyone was there. My questions is, why tell us to come early when you can't even see us early? Why did this one gentlemen so special he as able to come in and out without and issue. And why were we and other stuck waiting there for more than a hour or so, if I didn't go up and complain? They would've kept us there til 3:30-4pm. Mind you , I informed them my mother back is broken in a few different places and she can't be in a wheel chair for hours on need. Then when I complain the staff just laughed and joked behind our back like they done five a shit. That my review of this crap hole. fYI: it's Friday we got out Mirans we still can't get the mri to the dr yet.

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    Insite Radiology - Check in desk.

    Check in desk.

    Insite Radiology
    Insite Radiology - Drs Eber and Yellin

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    Drs Eber and Yellin

    UF Health Northside Radiology

    UF Health Northside Radiology

    1.0(1 review)
    17.7 miNorthside

    I called in advance to make sure the radiology department was not busy as we had to get an x-ray…read morebefore another appointment. They said they were not and could get us in and out in no more than 30 minutes. We arrived within 15 minutes and they still weren't busy, but I should have taken it as a clue when one of the patients waiting told them she couldn't wait any longer and politely left. We waited for about a half hour and found the hold up was the order didn't say what part of the arm they wanted x-ray done on. Well, her whole freaking arm hurts so they wrote the order for her arm...so do the dang arm. This is also known as easily figured out if you communicate with your patient. We ended up leaving and will drive further to go someplace with customer service and a sense of respect for patients' time. At the end of the day, UF Health is nothing more than Shands and you know the old saying, "You can put lipstick on a pig..." Update: My mom received an order for an MRI. Her doctor said it made sense to have the same facility that did the x-ray, to do the MRI so they could compare. Beautiful new facility, but that's where the good things end. This is just a dressed up Shand's with all the problems and issues that plagued Shand's and earned the reason that I avoided Shand's like the plague. They are completely disorganized, know nothing about compassionate patient care and just riddled with red tape. They also do a horrible job communicating. My poor mom was in horrible pain and the radiologists were the ones determining which parts of the doctor's order they felt they needed to do. I get questioning, but what I don't get is being so brazen that you are operating outside your level of training and overriding someone of higher authority all while the patient is suffering. As a comparison, I called Beaches Open MRI and they got her orders and lab work from the doctor, authorization from the insurance and scheduled the MRI AS ORDERED all on the same day with 1 phone call from me. UF Health was about a dozen phone calls over the period of a week and my mom still was scheduled for the MRI the physician ordered. I also found out that they would have required 2 separate visits on 2 separate days so they could bill her insurance twice. All I can say is we are disappointed they have wasted space by building this facility on the north side.

    From the owner: The UF Health North medical office complex in North Jacksonville houses multiple services and…read morephysicians in a state-of-the-art 210,000-square-foot, six-story building. The first two floors of the medical office complex include an emergency department, imaging services, women's health services, operating room suites and interventional rooms. The top four floors house a midwife-led birth center, University of Florida faculty practices and community physicians.

    Optimal Imaging - Ascension - diagnosticimaging - Updated May 2026

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