4/2/26. I have been very pleased with my appointments here. The waiting room is nice, big and…read morecomfortable chairs. The staff has always been friendly. I REALLY appreciate the doctor showing me my X-rays and talking to me about what she sees now and showing me plast mammograms and how it may have changed. No long waits with a paper that says...normal, with service like this!

Great care here. Dr Pearson and Liz who did my ultrasound were both very kind and thorough. I would…read morerecommend this place to anyone!

Excellent care/experience this afternoon deserves all 5 of these shiny pretty in pink stars…read more The staff is always pleasant and helpful. They always answer all my questions in "Layman's Terms". Check in and preregistration process with Cynthia was quick and easy. She was very knowledgeable reviewing my insurance on file. 3D mammography in the Women's Imaging Dept done by Marcia. I appreciated her high level of care and attention to detail was outstanding! She was very thorough and you can tell she takes great pride in her career. She not only explained the entire process of what my visit was going to entail, but also showed empathy, knowledge and passion for the imaging industry. I am always impressed with her top notch service and compassion! I also appreciated that the radiologist reviewed my images while I was waiting and was given my results right away.... Win-Win!! ACR BI-RADS Category 1: Negative/No suspicious findings. The health care team always does a fabulous job following CDC guidelines. There are sanitation stations and the waiting area is immaculately clean. Do yourself a favor and go to Baptist Health Imaging for your annual mammography, ultrasound needs and spread the word to the ladies in your life that #mammograms save lives!

After being a patient at The Hill Breast Center for 17 years, I had a very unpleasant experience…read morewith the improper handling of results to a diagnostic breast ultrasound. I was made to wait several weeks to get answers because the radiologist was on vacation. Even when the radiologist returned, no explanation or answers were offered as to why I was treated differently than usual protocol and why my report was deemed inconclusive despite my long standing patient medical records, and despite me being a long standing patient there. They demonstrated no care or concern. I emailed the CEO Ms Nicole Thomas and have yet to receive a response. No apology from anyone. I would warn patients of the scare tactics being used here. Please take the time to investigate and advocate for yourselves.

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

This office had the most friendly and helpful staff! I needed an MRI immediately. The staff worked…read morewith me to get an appointment that day. They then expedited my image to my physician on a STAT basis. They maintained a friendly, professional demeanor throughout. They fully understand the meaning of "customer service"!

This office is fantastic. From the rocking chairs out front to the big cozy couches inside,…read moreeverything is cozy and comfortable. Restrooms were clean. On arriving for my appointment (30 minutes early), I was told that Mayo sent the wrong order (for the second time). I got Mayo on the phone and they were able to get a verbal order and I was able to still make my appointment in time. I interacted with 4 different staffers on this visit and all were helpful and pleasant. I prefer getting imaging here because I pay a co-pay rather than a "hospitalization" when I get them done at the hospital. It can be tricky getting the image order from the doctor (or hospital) to the imaging center, then getting images back to the doctor, but it saves a lot of money if you are able to do it that way. This was my second visit to Precision (was at another location previously) and I would definitely recommend them for any imaging needs.

Immaculate facility with high quality level machines and top notch, incredible staff! I've gone…read morehere for the last three years for my MRI scans and will not ever go to another facility. The front staff and techs all have taken care of me like no other. Kayla, Emily (both Emily's), and Lisa are all so friendly, warm, understanding and always puts the patients first. The facility is always super clean, modern, and upon walking in, I feel at ease. I always get super anxious doing my MRIs and everyone here makes you feel so comfortable and always attend to all of your needs. I feel super happy every time I leave the facility. My appointments are always on time. If you miss your appointment or late, they try their best to work with you and your schedule. Sometimes, there might be a wait (mostly my fault for being tardy lol) but it doesn't bother me at all. I understand as I've been to many appointments to treat my tumefactive multiple sclerosis, that sometimes especially in medical settings, the doctor, tech, nurse, etc. can run behind due to treating another patient, other issues, etc. And that's okay, it happens and you roll with it. At the end of the day, you want a facility that genuinely cares about you and here, they do. Speaking for myself but I've never had a problem with them answering the phones or receiving my reports. They've always came in pretty quick and all I need to do is send them an email to request them or pick up a CD. I plan to come here for as along as they have me! Thank you Insite Radiology for always taking good care of me! YALL ARE THE BEST!!!!

Took our reservation and was able to see us the next day. I ask to call me but they continuously…read morecalled my sick mother instead. Following instruction isn't their strong suit. They told us to we have an 2:15pm appointment the next day. And come early so we can get you in and out as my mother is wheel chair bound. Fine as we were there filling things out at 1:45 arrival time. We perceive to wait til 2:40pm, during that time we seen a few people waiting. Then a a white gentlemen walks in at 2:15pm and was about to leave around 2:30pm . Mind you thing place was practically dead, barely anyone was there. My questions is, why tell us to come early when you can't even see us early? Why did this one gentlemen so special he as able to come in and out without and issue. And why were we and other stuck waiting there for more than a hour or so, if I didn't go up and complain? They would've kept us there til 3:30-4pm. Mind you , I informed them my mother back is broken in a few different places and she can't be in a wheel chair for hours on need. Then when I complain the staff just laughed and joked behind our back like they done five a shit. That my review of this crap hole. fYI: it's Friday we got out Mirans we still can't get the mri to the dr yet.

I would like to thank the Practice of Dr. Rajul Parikh, the Nurses and the members of his Staff for…read morethe genuine care and Professional courtesy they provided to my Mother and myself at her appointment on October 30, 2024. Dr. Parikh and the exceptional members of his Team of Professionals go above and beyond in the care and services they provide. Dr. Parikh and His Team take the time to listen to your problems and concerns and will explain in words that you can understand how they plan to move forward with addressing your healthcare needs. BIG Thanks to you, Dr. Parikh and your Phenomenal Team!! Donna M. Davis, Caregiver

Dr. Parikh is a skilled and empathetic physician. He has been my neurologist for the past seven…read moreyears after my severe stroke. He cares and understands. I can't ask for more.

The customer service here is OUTSTANDING! Linda helped me navigate a very complicated scenario on…read moreSunday night. I feel so relieved, understood, and cared for. You don't find that often in a medical billing case. Ten stars!!

I recently spoke with Linda regarding some billing issues. Her knowledge of the billing was…read morelimitless and she patiently explains in details the background information and each step I needed to take. Kind and knowledgeable. She's a gift hard to find with these type of healthcare phone calls!

I called in advance to make sure the radiology department was not busy as we had to get an x-ray…read morebefore another appointment. They said they were not and could get us in and out in no more than 30 minutes. We arrived within 15 minutes and they still weren't busy, but I should have taken it as a clue when one of the patients waiting told them she couldn't wait any longer and politely left. We waited for about a half hour and found the hold up was the order didn't say what part of the arm they wanted x-ray done on. Well, her whole freaking arm hurts so they wrote the order for her arm...so do the dang arm. This is also known as easily figured out if you communicate with your patient. We ended up leaving and will drive further to go someplace with customer service and a sense of respect for patients' time. At the end of the day, UF Health is nothing more than Shands and you know the old saying, "You can put lipstick on a pig..." Update: My mom received an order for an MRI. Her doctor said it made sense to have the same facility that did the x-ray, to do the MRI so they could compare. Beautiful new facility, but that's where the good things end. This is just a dressed up Shand's with all the problems and issues that plagued Shand's and earned the reason that I avoided Shand's like the plague. They are completely disorganized, know nothing about compassionate patient care and just riddled with red tape. They also do a horrible job communicating. My poor mom was in horrible pain and the radiologists were the ones determining which parts of the doctor's order they felt they needed to do. I get questioning, but what I don't get is being so brazen that you are operating outside your level of training and overriding someone of higher authority all while the patient is suffering. As a comparison, I called Beaches Open MRI and they got her orders and lab work from the doctor, authorization from the insurance and scheduled the MRI AS ORDERED all on the same day with 1 phone call from me. UF Health was about a dozen phone calls over the period of a week and my mom still was scheduled for the MRI the physician ordered. I also found out that they would have required 2 separate visits on 2 separate days so they could bill her insurance twice. All I can say is we are disappointed they have wasted space by building this facility on the north side.

From the owner: The UF Health North medical office complex in North Jacksonville houses multiple services and…read morephysicians in a state-of-the-art 210,000-square-foot, six-story building. The first two floors of the medical office complex include an emergency department, imaging services, women's health services, operating room suites and interventional rooms. The top four floors house a midwife-led birth center, University of Florida faculty practices and community physicians.

All the people in the facility were amazing happy helpful people. Quick and efficient.read more

The associates were very polite and helpful. My husband forgot his glasses & they offered to help…read morehim fill out his paperwork. The professionals were very good at explaining exactly the process and the time it would take. I plan on using them again!

Pretty fast location. The waiting area was almost full when we arrived. They still cleared everyone…read moreout at approximately the time for my appointment. They did not have any changing areas. That is their only flaw.

This was the first time using Akumin! I had to get an Echocardiogram today. Because I have a CDL…read more(commercial drivers license) and had heart surgery I have to have an Echocardiogram and Stress Test every two years. I'm able to alternate the test so this year it was the Echo. I did all the necessary paperwork online. Did the checkin process online and downloaded all the required documents and insurance information prior to arrival. I arrived at 10:30am and signed in and waited to be called back. About 10 minutes later they called me back for my procedure. I was completely done and leaving the facility at 11:05am. Everyone at the front desk was very friendly! The technician that did my echocardiogram procedure was very friendly and talked to me about my procedure. Everything was nice and updated and clean. The only thing I noticed was the restroom was messy but I think someone just came out "with issues lol". Definitely recommend Akumin and glad I came today. Will definitely not be worried next year when I come back for my stress test!