I will not be back nor will my family. I could go into more detail but really, it happened to me…read more You can go here but I will drive by with a big smile on my face. As soon as I can get my vision back!! Since incompetence led to my meds not be given for a whole week. Should I say thank you or accept an apology? Here you go! Went here as a referral from the VA. Got a bunch of smiles, the appearance of professional care. Went on a Monday, Thursday my VA Doctor calls to tell me that my medication (which I take 3 times a day as a diabetic) can not be filled due to my eye exam was not performed. Contacted EEOptical and was told Dr Presley did not close out my chart and that she was not in office. But they would text her and have her close out my chart and forward my results to the VA. First impressions are everything. So who calls me to apologize? Not Dr Presley, the office Manager. Result? I go three days without insulin because of a lack of professionalism, dedication and lack of concern? So while talking to the office manager I cancelled my wife's and three kid's appointments here. Nice to see a place with people of color running things. Surprised of the outcome,

I arrived as a new patient for my 9:40 AM appointment, checking in five minutes early. Despite the…read moreoffice opening at 9:30, the doctor and entire front desk staff were visibly engaged in a staff meeting when I arrived. I was asked to sit and wait while the meeting continued in full view and earshot..discussing topics like performance, appointment confirmations, and daily quotas. Unfortunately, I found this highly unprofessional. As a working professional, I value punctuality and respect for patients' time. I left after several minutes, completely unnoticed. First impressions matter, and this experience did not inspire confidence in the practice's priorities.

So helpful and friendly staff! I've used their service for…read moreyears and have always had a great experience.

Really nice place with great people! Clark and the staff welcome you and spend very valuable time…read morewith you during your decision making process! Nice old fashioned customer service! My wife and I both just received new glasses and both had a wonderful experience. Great job team!

The most professional and friendliest service. From the beginning of the visit, the check-in…read moreprocess to seeing the doctor to checking out and going to the optic, every interaction was perfect. My first time seeing a doctor in the area for an eye exam. Dr. Glass was excellent. Can't wait to get my new glasses.

Very organized flow to their eye care exam. Plenty of staffers with pleasant smiles and attention…read moreto detail.

I have an eye Infection so made an appointment for 2 o'clock 3/25. I live a hour away. Traffic was…read morehorrible . I was running a few minutes late so I tried to call the office, was on hold for 15 minutes, no one ever answered. I arrived 15 minutes late. The girl at the desk said my appointment was cancelled due to being 15 minutes late, and they tried calling me several times. I showed her my phone where no one tried to call me. She said that was not her fault. she Did not try to help the situation at all. That's the rules and that's it. Well needles to say I will not be back nor recommend them. I have nothing against the Drs because I never met them. But the staff needs help in customer relations.

Please read this to the end. I am an Uber driver. I picked up a passenger. Let's call him Clifton,…read moreto drive to the McGruder eye Institute for eye surgery. Cliff told me that the original driver - not Uber - sent to pick him up never showed. Then an Uber driver showed up but drove off. I was the third driver. All were arranged by his insurance carrier Wellcare. When I took him to the eye Institute, he was very concerned that he needed someone to stay with him. I agreed to do so even though I am an Uber driver. I assumed that once he was checked in, I would be finished. We waited between 30 and 45 minutes to be called to be checked in. It took so long that after 15 or 20 minutes I left re-park my car in an actual parking place. Because I was convinced they did not really need me to stay I started to leave but Clifton became upset; pulled out a lot of bills and offered to pay me to stay with him. I told him to put the money away and that I would stay as long as I was required. I again assumed that once he was finally checked in my duties would be over. When we were finally checked in the lady made clear that he would not be operated on unless I stayed with him during the surgery and indeed required me to sign a document agreeing to do so. Despite being a retired attorney, I knew how upset Clifton would be if the surgery did not go forward. He was a nervous wreck during the entire car ride, although he was trying to be friendly, polite, and talkative. My question is: how did the McGruder eye Institute and or his insurance carrier - Wellcare - allow a situation to develop where he was scheduled for and went to surgery without a person to sit with him and drive him back home after the surgery? I was so amazed about this situation that I briefly texted my three daughters to tell them about it. I expected my lawyer daughter to be upset with me for signing something agreeing to be this Uber passengers caretaker, and get him home safely. I am sitting in the waiting room as I dictate this waiting for Clifton to come out of surgery so that I can drive him home. Whether I will even do that as an Uber driver, or simply as his friend and signed caretaker, remains to be seen. When I left to go to the waiting room, he was third in line for surgery so that I'm expected to be here for another hour and a half minimum and then need to drive him home. Doing this required me to cancel a reservation with an Uber passenger I had for 3:15 PM. I have no idea whether I'll be available at 3:15 PM. I am happy to assist Clifton. I am outraged at the situation He and I were placed in by the McGruder eye Institute, Dr. Beneke, and Wellcare. Something needs to be done about this. This is unacceptable; ridiculous; outrageous; and every other negative word you can use to describe it. This cannot be a unique situation. Hopefully someone will bring a class action so that patients (and Uber/Lyft drivers) are not placed in this position again.

Great service, prompt examination and quick check out. Examination was through and staff was very…read moreknowledgeable.

My husband and I both love the care we receive at this office. All of the staff are very friendly…read moreand patient. I am not kept waiting when I have an appointment and my appointments are completed in a timely manner. I always like the glasses I choose and the staff who help me select them are helpful. I definitely recommend Sable Eye Care.

We were coming as new customers for an eye exam. Only appointment for my sone was right after…read moreschool so we rushed over there and I called them back on the way to let them know. Lady said "no problem, we'll see you when you get here". I even verified what plaza they are in. As I park the car, they call to say I need to reschedule because I was about to hit a ten minute grace period limit. I said we were outside coming in and they still wanted to reschedule. I didn't reschedule with them because this was a complete waste of my time. There's a lot of eye places out there. Find somewhere less rude. I filled out all of the paperwork ahead of time and everything. I won't patronize doctors or companies who think their time is more valuable than mine.

I love my new frames! Dr. Nguyen of Crystal Clear Eye Associates of Florida, P.A. is very…read moreknowledgeable and good at what she does. Quality eye care service is provided here, but it is a busy location so sometimes there's a little wait. And if you're seeking eyeglasses, they have some good deals in-store and in the clearance section.

I came in to pick up my two new frames and updated lenses for my favorite pair of frames I already…read moreown. Hallelujah! Let there be sight! It was surprisingly affordable to have 3 new pairs of glasses to help me see so clearly. I even added transition lenses with the blue tinting to reduce glare on all three. I didn't use insurance and I still didn't break the bank! Service was with a smile and super quick! I was in and out within 10 minutes. That includes adjusting them to my liking. This is the 2nd time I've gotten my glasses here and I love the staff and their selection of frames. I'll see you all next year!

Josie Velasco , O.D. Is a wonderful doctor. Malachi is the…read moreperson that always helps myself and my family members pick out frames that fit our face's shape perfectly. America's Best Contacts & Eyewear is the best place to go for your eye care and eye glasses. I came yesterday with a family member who was getting new frames and an exam. I had both of glasses cleaned and tightened while I was here. The employees are amazing and helpful and very kind. If you need glasses or contacts you should give them a try.

visited LensCrafters to purchase new glasses after my prescription changed. While I usually go to…read moreVisionworks, I was drawn to LensCrafters because they carry Tory Burch frames, which I wanted for the new year. Roland assisted me during my visit, and he was amazing! As an indecisive person, I truly appreciated his patience and the time he took to help me find the perfect pair. His exceptional service made the experience enjoyable. I highly recommend LensCrafters to anyone seeking top-notch service and a great selection of designer frames.

Annual eye checkup can be no fun as time goes on. The Lens Crafters staff is professional and…read morepatient. This appointment hours are so convenient. You really cannot beat Sunday appointments for a quality eye exam. The only potential downside is not always having the same doctor so it is important to know your medical history

I Highly recommend going to Florida Eye Clinic. Dr Harry…read morePappas was exceptional. My Husband and I felt so confident in Dr Pappas from or first meeting. I am so pleased.

I was seen by I believe Dr. Steedle M.D. on Jan 23, 2026 because I had cloudy vision and was…read morediagnosed with posterior capsule opacification (PCO) The doctor who did the exam said he did not do the YAG laser surgery but Dr. Cho in his practice did. Earliest she could do the simple procedure was April 27th. Got a call April 21st they were cancelling by appointment because Dr. Cho had to the evaluation . No explanation why she could not use Dr. Steelde's findings. First available appointment Aug 21st. then maybe 3 more months after that they could schedule the procedure. This is just NOT acceptable. My husband had the YAG procedure and it took maybe 5 minutes or less. Contacted Lake Eye and they can do it next week.

Exceptionally professional and efficient office operations. Dr. Bever and her staff are the best.read more

Eye exams (anything to do with eyes) make me anxious. I've seen Dr. Bever for a couple of years…read morenow- and she always makes me feel comfortable. She explains the exam and the results completely and has a very calming way about her. As an added bonus, the Target optical location is very convenient. I recommend seeing her for your next eye exam!