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    Essential Eyecare & Optical

    3.8 (9 reviews)
    Closed Closed

    By appointment only

    Services - Essential Eyecare & Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    1 month ago

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    8 months ago

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    1 year ago

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    1 year ago

    Staff is amazing loved the atmosphere and how modern everything is! My glasses took less than 2 weeks to be ready I love them!

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    4 years ago

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    Ask the Community - Essential Eyecare & Optical

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    Magruder Eye Institute

    Magruder Eye Institute

    2.0(29 reviews)
    2.5 miWekiva Springs

    I have an eye Infection so made an appointment for 2 o'clock 3/25. I live a hour away. Traffic was…read morehorrible . I was running a few minutes late so I tried to call the office, was on hold for 15 minutes, no one ever answered. I arrived 15 minutes late. The girl at the desk said my appointment was cancelled due to being 15 minutes late, and they tried calling me several times. I showed her my phone where no one tried to call me. She said that was not her fault. she Did not try to help the situation at all. That's the rules and that's it. Well needles to say I will not be back nor recommend them. I have nothing against the Drs because I never met them. But the staff needs help in customer relations.

    Please read this to the end. I am an Uber driver. I picked up a passenger. Let's call him Clifton,…read moreto drive to the McGruder eye Institute for eye surgery. Cliff told me that the original driver - not Uber - sent to pick him up never showed. Then an Uber driver showed up but drove off. I was the third driver. All were arranged by his insurance carrier Wellcare. When I took him to the eye Institute, he was very concerned that he needed someone to stay with him. I agreed to do so even though I am an Uber driver. I assumed that once he was checked in, I would be finished. We waited between 30 and 45 minutes to be called to be checked in. It took so long that after 15 or 20 minutes I left re-park my car in an actual parking place. Because I was convinced they did not really need me to stay I started to leave but Clifton became upset; pulled out a lot of bills and offered to pay me to stay with him. I told him to put the money away and that I would stay as long as I was required. I again assumed that once he was finally checked in my duties would be over. When we were finally checked in the lady made clear that he would not be operated on unless I stayed with him during the surgery and indeed required me to sign a document agreeing to do so. Despite being a retired attorney, I knew how upset Clifton would be if the surgery did not go forward. He was a nervous wreck during the entire car ride, although he was trying to be friendly, polite, and talkative. My question is: how did the McGruder eye Institute and or his insurance carrier - Wellcare - allow a situation to develop where he was scheduled for and went to surgery without a person to sit with him and drive him back home after the surgery? I was so amazed about this situation that I briefly texted my three daughters to tell them about it. I expected my lawyer daughter to be upset with me for signing something agreeing to be this Uber passengers caretaker, and get him home safely. I am sitting in the waiting room as I dictate this waiting for Clifton to come out of surgery so that I can drive him home. Whether I will even do that as an Uber driver, or simply as his friend and signed caretaker, remains to be seen. When I left to go to the waiting room, he was third in line for surgery so that I'm expected to be here for another hour and a half minimum and then need to drive him home. Doing this required me to cancel a reservation with an Uber passenger I had for 3:15 PM. I have no idea whether I'll be available at 3:15 PM. I am happy to assist Clifton. I am outraged at the situation He and I were placed in by the McGruder eye Institute, Dr. Beneke, and Wellcare. Something needs to be done about this. This is unacceptable; ridiculous; outrageous; and every other negative word you can use to describe it. This cannot be a unique situation. Hopefully someone will bring a class action so that patients (and Uber/Lyft drivers) are not placed in this position again.

    Essential Eyecare & Optical - opticians - Updated May 2026

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