Ambulatory Referral to see glaucoma specialist with authorization and records history sent. Staff…read morebooked me with an optometrist.... Was told booking was wrong after waiting over an hour and a half for my appointment and to go to ER if I was having issues with my eye.... ridiculous and unprofessional office!

I have been in healthcare for 30 years. I've never seen such a circus! My mom's eye exam (follow…read moreup). Absolutely no clarity, varying opinions, never saw the doc! Double vision is debilitating and left with no improvement.

I truly enjoyed my experience, from the front desk all the way to when I checked out. The store is…read moresmall, but it packs a punch with options of glasses, especially with affordability. I was able to spend under $200 for 2 frames with my prescription. (which every one's prices will be different depending on what you need). The wait time to receive your glasses are around 2 weeks, but they came earlier then the date. I appreciate America's Best and team at Millenia.

I had a horrible experience with them. I got a pair of glasses, and when I picked them up after…read morethey were finished, the lenses were not done correctly. I took them back and waited two weeks, but the same issue happened again. I ended up going to a different eyeglass store, where they made new lenses that were perfect. This place doesn't know how to fix the problem. All they tell me is that the lenses are made just like the ones from the other company, but the difference is like night and day. With their glasses, my vision is even worse than without them. Horrible, horrible, horrible! Run away, please!

Great experience today! Absolute sweetest doctor, made sure…read moreI was comfortable and understood my diagnosis perfectly and gave me options so I could chose what worked best for me in this moment with the resources available.

First time I've ever gotten my eyes checked - yea I'm that guy! Always had 20/20 but knew it was…read moretime to just get the exam since I have family history of vision issues and glaucoma. Thankfully no issues - but Doctor Love was great in explaining what to look for and what all happens during an exam. Plus I was able to score some great shades

Great help and thorough explanations. Everyone was kind and helpful. I had an annual exam, new…read moreglasses and contacts. They even texted me updates on the status of my orders.

Great service. High end products.., I am a return customer…read moreand so far am happy with the two glasses I ordered. I had trouble understanding the billing and insurance coverage part of the purchase. You may want to get that locked down better than I did... lol Everyone is friendly and professional here....

Do not go here if you're looking for chalazion or stye removal/surgery, I made an appointment here…read morebecause it says on their website that they do the procedure to remove chalazions and when I got there they said they actually didn't and just did it on a very specific kind...which makes no sense. The doctor was nice enough and prescribed me more antibiotics but told me everything I already knew about my chalazion. Now I have to call an ACTUAL Oculoplastic surgeon to remove my Chalazion and it's going to take a month longer than I thought it would.

I'm under the impression that this used to be the place to go... 20 years ago!…read more The initial technician basically ordered me to sit here, now here, now here.... In an assembly line approach through the screening... she said nothing to me except commands. This screening room looked like a small classroom full of old computers... they we eye screening machines. The 2nd technician tried to explain my options but honestly it was like listening to someone who memorized a script and she could not explain beyond the script when I asked for clarity in the differences. The doctor was just irritated and had no capacity to offer the benefits of the procedure she recommended...she went through the risks, she focused on the risks ... just really listing them fast as if to cover her basis and wanted to hurry me out to get to the next client... she never told me what the benefits were! So I asked, why would I do it?... she said ok bye. I asked for my $200 back but they refused.

Recently moved to the area around the same time my contact lenses were about out. Was able to make…read morean appointment for the next week. The office was large and clean. Dr. coughlin was very friendly and personable. I was coming in during my son's naptime so really was needing to be in and out quickly which the office was able to get me on my way in about an hour for intake, exams, and purchasing lenses.

I've been a patient of Bay Hill Eye Care for about 25 years. My eye exams are always efficient,…read morethorough and frustration-free. The staff is friendly and well trained. Dr. Coughlin is personable and pragmatic. Bay Hill offers a wide selection of eyeglasses and I have never had any difficulty finding a pair I like. The opticians are quite helpful! All in all, I could not ask for more when looking for one stop shopping for eye care.

The quality of care, the kindness of the entire staff, the expertise and explanation of diagnosis…read moreare exceptional. If DeForrest Eye Institute is not just down the street from you, make the drive. You will never regret it. Lindy Hasson

Excellent eye care in every regard. Expect to pay double what you would pay elsewhere. I was…read morecharged $800 in advance for two follow-up appointments after cataract surgery. The first appointment was essentially a repeat of the post-op exam at cataract surgeon Magruder's except that Dr. Deforrest did not check my near vision. The 2nd appointment in a month may be more extensive. ChatGPT says to expect 3 post-op appointments and pay $500.

First time at the eye place. My mother goes here for her eye doctor so I decided to see the same…read moreeye doctor she is seeing. The lady was so nice, her name is Miss Cohen she is one of the optometrist here at the eye place. I had my eyes checked and my eyes actually went from an eight to a six; which I guess is an improvement from my current standards. I picked out three pairs of glasses. One for work, one for play, and a new pair of sunglasses. I've never heard of the Costa brand of sunglasses - what I really liked is one of the male eye employees told me that the nose pads get sticky when you sweat so they don't slip off your face which I loved because I work outside currently. I honestly can't wait till I have my next eye exam in a year everyone was so nice and if you're around the area or you live in the area and you're looking for a new optometrist I definitely recommend the eye place! 10/10

The doctor is pretty chill and she was quick and did professional. Though the receptionist & show…read moreroom workers have been unprofessional a few times . Had to speak to the office manager , which one shouldn't have to do. More then once

Best experience ever buying glasses. In 62 and have been wearing corrective lenses for more than 30…read moreyears. These guys have it down! First of all the eye exam from the resident optometrist is quick and efficient. It's all digital now and the result is amazing. No more which is better A or B - LOL! Perfect with. 5 minutes. The proof was I. The eyeglasses. When I put them on (made and available for pick up within a week), I teared up just a little. I didn't know what I was missing. Clarity. Sharpness of the images. Wow! Frame selection is simplified. Shop by lens shape (round, square, rectangle, etc) and price. The guys running the place will get the best deal/insurance pairing for you. Got eyeglasses and sunglasses, both with corrective lenses, for a very reasonable price! Warranteed for 13 months against t everything except for loss which is ironic since I needed a new pair after losing my previous eyewear. Great experience. Highly recommended!!

I called this location to set up an appointment. The call was picked up quickly and the woman who…read moreanswered said she was putting me on a brief hold. Fine. No big deal. After being on a brief hold for 25 minutes, I hung up. If this is the way they manage their business, I don't trust them with my eyecare.