My low-vision, legally blind wife depends on glasses, so losing a lens was an emergency. I could…read morepop it back in most of the way, but Bright Sight Eye Care's employee made sure the lens was seated properly. It was a big relief for my wife, and we'll return here for future frame and optometry needs.

Extremely Frustrating Experience - Prescription Request…read more I had an extremely frustrating experience with this eye doctor's office today. I accidentally stepped on my L contact and needed one lens replaced, so I went to Costco with the expectation that I could simply provide them with my complete eyeglass prescription. Instead, I was told that the prescription had to involve Metro Optics, a vendor apparently preferred by the doctor's office. The way this was handled made it extremely difficult for me to take my prescription to the provider of my choice. I spent more than an hour at Costco trying to get the information they needed from this doctor's office, only to leave without the complete prescription I needed. The doctor ultimately refused to properly fill out and send the complete prescription to Costco. This was incredibly frustrating and, in my opinion, completely unnecessary. As a patient, I should be able to receive my complete prescription and choose where I want to have my glasses repaired or replaced. I should not have to spend over an hour going back and forth because my doctor's office wants me to use a particular vendor. I have been a gas permeable lease wearer for more than 30 years and have never had an issue with a getting a prescription filled. I am very disappointed with how this situation was handled. What should have been a simple lens replacement turned into a stressful and time-consuming ordeal.

I cannot say enough good things about Cindy! She fixed my favorite glasses for me completely free…read moreof charge, just as a kindness. I offered to pay her, but she was so incredibly sweet and wouldn't take anything. Highly recommend

Great customer service. They actually take the time to explain and answer questions. Great doctor!read more

Dr Pham and Jay were awesome! I originally just made an appointment for myself but my husband…read morewanted to look at the selection of frames so he came with me. They ended up accommodating both of us for eye exams and new glasses! Dr. Pham is great! She answered all my questions, gave me lots of helpful information and really took the time to connect with me. She even knew exactly the type of frames I'd need for my face shape. I've definitely found a new go-to in Georgetown for great frames and friendly faces.

Went last year and had a amazing experience! Would definitely recommend! Office staff is very warm…read moreand welcoming ! Everyone went above and beyond!

Why would anyone come here? If you're a Costco member, use their optical services. If not, Target…read moreOptical is a much better option. Both offer friendlier service at much lower prices. I came in to get new lenses for my kid's existing frames (re-lensed), and they quoted me $210. Target was $180, and Costco was just $80. The manager guy said it would be cheaper if we picked a frame from their selection. I joked that my kid was really attached to his frames & you should ask him if he wants to change his frames! Instead of a normal response, he coldly shot back, 'You're the parent.' Oh okay, ya unfunny Bill Burr looking jerk. So yea, I took my business elsewhere. Wouldn't recommend this visionworks. Seems like I'm not the only one who's had a weird customer experience here.

I'd went to a different Visionworks and they said they didn't accept my insurance. I came here on a…read morewhim and asked about taking my insurance and the associate said they definitely do. I was able to pick out the glasses I wanted. They have a 2 week turn around for glasses. It was a quick, in and out process. Watch your total at the end to make sure they didn't put any upgrades on the lenses, frames, etc, as they tried to do with me. When I mentioned I didn't ask for that they took the extra expenses off with no problems nor pushback.

Dr Stengel and his staff are really nice and really knowledgeable about eyes, vision and glasses…read more They help me choose the features for my glasses by telling me the upside AND the downside to each feature, so I can really make an informed decision about what I want. They have a wide range of pricing on their selection of glasses, so one is not forced into buying the more expensive pairs. I recommend them whole-heartedly.

Doctor Stengel is professional and personable- as well as his friendly staff. Appreciated he took…read moretime to explain processes and felt comfortable. Did not feel rushed through the exam processes and treated like a number like other eye places I have been. Happy I found our families new vision expert.

This optical department can get quite busy even on an off day like Tuesday. As a result you'll…read morehave to take a number and wait for your turn. There are 2 to 3 staff members on hand who are very helpful. Amy handled my appt and she was a delight to work with. If you're getting glasses, many of the frame prices are between $50 and $80 which is quite reasonable. They do have some frames that are between $120 and $140, but those are the exceptions. I decided to get a new pair of prescription progressive glasses and sunglasses. Without insurance it would've been over $500 but with insurance I got out of here for $350. In a week you will get a text letting you know your glasses are ready.

So dealing with Costco Optical can be hit and miss,. But I had a good experience at the…read morePflugerville store. I visited at off-peak times and service was great. Prices are very reasonable. Once my glasses were complete, pickup took about 10 minutes. Rebecca was friendly. Service: above average Value: exceptional

It's Mike, Regina and Tammie at Optical design. I recently did a review but couldn't remember her…read morename. Needless to say, I asked her last week. They are the best and they have works of art at an affordable price. I'm going to get my glasses updated because the migraines returned this weekend. Since my vision changes seemingly every two months, they work personally with my optometrist. We talked about how stress can affect your vision. I never thought about that. This is another reason why they are super awesome. My kiddos chewed up my glasses, I was gone an hour. I just got those glasses and because of the prescription they cost a little bit more. After being upset then freaking out thinking that they ingested glass and calling the vet, including Chewy, few neighbors. I reviewed the camera footage and saw what happened. My cat Gracious got my glasses off of the table and brought it to Scrappy Doo my LabRetriever. I can't have candy anywhere because she takes it and brings it to them. My kiddos stick together. I have to have cameras to monitor them.

For getting glasses they are the best!! Have been using them for over 20 years. The only place to…read moreget your glasses.

I love Costco optical. This location is great. Glasses are very reasonably priced - even for…read moredesigner frames. I especially like how they stand behind their glasses. I have had to have them redone a time it two and they're great. My fav rx sunglasses got damaged recently - like bent all wonky. I was hoping that they could fix them, but in case they couldn't, I wanted to see if they could still order the same frames. Nope. Bummer. I brought them in and the optician worked a miracle and had them all straightened out and fitting perfectly again.