Word of mouth! Last week, Pearle vision associates referred…read moreme here for my specialties sunglasses to hopefully be restored. I came over last week. They were closing had a quick trip so I wasn't able to get back before this week, but my Life would have it that I was working in the area so it worked out just fine.. had a pair of sunglasses that last year got knocked off the counter unbeknown to me. They were so classic. They still had a glass lens versus plastic and needed a specialty optician to assist me. Jerry was working, looked at them and immediately,knew CC how he could help?. he told me he could have them ready in 2 1/2 hours. Mind you I have held them in my eyeglass holder at my in my car for over one year.. The price was within normal limits. The customer service was excellent historically we have given them five stars again I give them five stars thank you Jerry and J. Crimi eyewear boutique. And a sidenote, I needed a screw for some other work eyewear and these are also specialty and although they could not assist me with those it wasn't because they didn't try. And for that, I thank you.

Took my old frames with scratched lenses in for new ones and got them back in less than a week…read more Owner Jim also showed me how uneven the reading part of the left lense was on the old Target ones. Second time I've had wonderful service from J. Crimi.

Best optical store in Las Vegas, hands down, without a doubt…read more Daren is knowledgeable and professional. Storefront has a large selection from all the best optic manufacturers in the world. Custom lens work provided here is phenomenal. This is the only optical store I will shop at.

Had an excellent experience here. Daren was extremely patient with me, he educated me and helped me…read morenarrow down my options. The store has an incredible selection especially among the higher end brands which I loved. I had plenty to chose from and left feeling like I cant wait to come back and make another purchase. Will buy here exclusively going forward for the brands they carry.

Disgusted... If I could give ZERO stars I would!…read more Came in today to return an online purchase, and the idiot employees refused to return them. Glasses were brand new and it original packaging, and refused to to return even though receipt says in store returns accepted. They treated me like I stole the glasses and was some common thug. So rude! I honestly can't tell you how disgusting it was. It gets better, my glasses were on n original packaging and everything, but they confined to look at them like I swiped them off the shelf. Oh, I'm sorry, so thrives steal sunglasses with the box, case, and receipt of purchase. DISGUSTING the way they treated me. I will NEVER, EVER buy another pair of sunglasses from Sunglasses Hut...EVER! Keep your business... Oh, and that jerk Leesa, the "store manager" was ride beyond belief. She needs to be reprimanded or fired for how she treats customers...DISGUSTING!!!!

Went to look for some glasses. Jose was very helpful and took the time to show me many frames…read more Very enjoyable experience!!

Came here to sunglasses hut store next to Michael Kors let me tell you something the staff here is…read moreunbelievably AMAZING & GOES ABOVE AND BYEOND! DIEGO is the one who the first to greet me and get me going to make my purchases 2 pairs of Prada sunglasses! Unfortunately the one of the Prada is not new and Diego try to order online that also a fail because it sold out! But the good news is I end up with a pair of Prada for my Self and now in search for my wife Prada sunglasses! Lastly Sky also awesome he actually walked to the other store to check if the glasses I'm looking for my wife available or not because the other store by adidas not picking up their phone! Thanks Diego and Sky for the awesome service!!!

Go to suite 1314!!!! I bought a pair of xl Holbrook Oakley's from Christopher. He was so helpful…read more Asked me what kind of shades i preferred the shape tint and style. He pulled a bunch of different kinds. When i liked one kind he pulled another pair and made sure the ones i wanted i fell in love with. At the end i was stuck between two pairs. He told me stand outside. Put one on. Then out the other one on. Instantly i knew which ones i wanted to buy. I completely fell in love. Unfortunately when i was at a training session out of state they broke. I went to the outlets across town and they didn't have the exact pair. They called multiple stores and called the Sunglass hut at 1314 and they had a pair! She told me some incorrect information but i drove to this one thinking it was correct. At first i walked into the other Sunglass hut at this outlets mall. They were very dismissive. I got frustrated and out of breathe i went to ste. 1314. The manager Janeth unfortunately got the end of my frustration but she was very sweet and professional and told me the information i received was incorrect and that i would have to pay for a new pair. Long story short. I called customer service to figure out what my options were because i drove and sat in traffic and was dismissed by another store. Basically. I was upset. I calmed down after talking to customer service. walked back into the store. Customer service confirmed the information i received was incorrect and they gave janeth the go ahead to exchange my broken Pair for a new one. Janeth and Christopher were so amazing. Janeth handled my attitude with extreme professionalism and her customer service game was on point!!! I completely recommend this location. When you are walking from the garage -DO NOT go into the first Sunglass hut. Walk further down and go to the second one. They are so much friendlier there. thank you store 4266!!!

Replaced my glasses since they broke. Great to work with and very kind of him to replace them! I…read morewill shop here again.

Yes! I found an actual location for my favorite eyewear! Nothing fits my big ol head like Quay…read more In a place like Vegas, instances of scratches or leaving your shades at the blackjack table are inevitable. Good to know that high quality sunglasses are readily available. Quay are well-crafted, very cool and fashionable, thus hold great value. Don't hesitate to ask questions as everyone is very helpful in the store.

Who wants Ray Bans ?…read more You are in the right spot for Ray Bans and all things associated with the brand . Truly amazing the quality and professionalism that this brand offers. The prior reviews seem to be either way excellent or terribly horrible. My service was great but the associate seemed preoccupied. We are here for the Meta glasses, and luckily they had them but only in tan. We are buying the first Meta glasses. Now we can experiment and see the future. The value is what we place on them. Thank you for being open and having an honest brand. Until the next time we need the best of glasses.

Britney and Kymberly are the best workers I have ever done business with. They helped me fixed my…read moreglasses that no one else would like to help. They're the best !!

Tien was super knowledgeable and helpful with my glasses. He was so nice and friendly and knew…read moreexactly how to fix my glasses issue w a high level of experience and compassion. I worked m Tien was super knowledgeable and helpful with my glasses. He was so nice and friendly and knew exactly how to fix my glasses issue w a high level of experience and compassion. I worked mostly with Tien but Gene, the Regional Manager, was also very accommodating, kind, supportive, had a nice sense of humor and positive vibes. What a great store and even greater the location inside the Venetian Shoppes at the Palazzo. Wow it's breathless in here with the man made river for the Gondola rides with men dressed in old historical Venetian garb. The store is high end and the two staff working there are just superb people and professionals. Thank you for making my visit an excellent one. I will always remember this store. Thank you! Beautiful high end store.

T provided excellent service. My friend went into the store to just look. He was patient and made…read moresuggestions. He never pressured us to purchase glasses but said to come see him if my friend changes her mind. The next day we looked for T and he was so happy to see us and made us feel welcomed and appreciated. Excellent service! Thank you T for your kindness and patience. We appreciate everything you did for us.

Can't complain! Lots of parking spaces compare to the north outlet where you'd have to pay for…read moreparking if you are not a local. This place is closer to the strip too and avoid the traffic jam if you go right after office hours. I enjoyed the selections of stores here, definitely good place to shop if you are in the area and from out of town, especially they have lower sales tax.

Less than an hour ago, I noticed two guys were hustling people and trying to take their money. This…read morewas taking place in front of the shop call Lids. I tried to find a security to tell them about this illegal activity but I walked through the entire mall and couldn't find even one. This gives me a feeling that security is in with these guys. All I know is that this mall is not as secure as it seems! Hopefully management reads this and fixes the problem!

Great attendants ! Congratulations for the great work !…read more Appreciated ! My boyfriend and I went to change our glasses, which we had bought in LA and we could not, arriving at the Vegas store we were well received by the team that quickly made the change and still get 50% off for the purchase of any other. Shop glasses! fast and quality service! We managed to make the exchange and leave with one more glasses and grateful for the excellent service! thank you very much and see you next time!

I went to this store in August 2023. Friendly service from what I can remember. However, the…read moreglasses were/are garbage. They broke after about 6 months of use. I paid 145$ CND. Not Oakley prices, but still. I contacted Chilli Beans directly and they agreed it was not normal. 4 months later, I received a new pair (I thought they had brushed me off after an email that they never replied to!) Great! I wore that 2nd pair for less than 4 months - April to July 2025 - and the exact same thing happened. I took care of the glasses. Always stored them in the rigid case. Always kept them clean. Never threw them around. So, 2 stars for service only. Garbage product!

Sasha was the best!! I had gone to Sunglass Hut a few months ago and purchased a pair of sunglasses…read morethat were too big for me. I had them tightened but to my disappointment, a few days later I realized they were super crooked!! I didn't wear my new glasses for months. Fast forward 3 months later - I went in to the same Sunglass Hut and asked the employees to fix them. Sasha was awesome and I was able to straighten and tighten my glasses. Thanks Sasha!!!

Sure theFestival Drive location can be recommended for purchase, but the sales person was not able…read moreto assist with submissions for repair like some Sunglasses Hut locations.