Received my glasses after 22 days... to only notice both lens were scratched, which to their credit they replaced no questions asked and then took another 15 days for the second pair of lens. tldr: I received an initial pair of glasses late and scratched. read more

We were able to book an eye exam in the same day. The procedure for the office due to covid19 was very appropriate. Made me feel very confident to go for my son and also very friendly staff. I will most definitely be coming here for my family's optical needs. read more

I would totally give this location NO STARS or a negative 10! I had new lens ordered. They were replaced and ready in 9 days. Fine. When I picked up my glasses there were actual parts missing. Both the nose cushion and the ear cushion on the left were missing. Pointed it out. They took it back to have parts replaced at no charge. THEN was told it would take two weeks! I wouldn't have gotten them back for almost 3 weeks if I hadn't called and made a fuss. All of a sudden...what would've taken another 2 weeks to get in is now gonna be ready THE NEXT DAY! ‍Wtf?! Last but not least, they lost my freakin glasses case! I have Oakley brand and they are expensive as heck! Rather than go back and forth with them again I just bought another from walmart. read more

Ordered a pair of glasses for me to just try on! Super helpful, quick, and easy. Brought in the parents and hey tried on some sunglasses! Overall great experience. read more

Optic Gallery - Trying on some glasses! - Optometrists Near Me - Henderson, Nevada

Dr. Pressley is such a delight, friendly, casual, business and a great Dr. My first appointment several years ago was so pleasant, that I said this will be my eye doctor. Dr. Pressley and her staff are always friendly, helpful and make you feel extremely comfortable. Highly recommend Dr. Pressley and her staff. read more

This location had a very knowledgeable and kind staff. My 19 year old son felt very comfortable with the doctor. She was very good at explaining everything to him. I would recommend this location. read more

Quick and painless! The staff is is great, eye Dr.Lao is super quick. Thank you so much guys!!!

Amazing, quick service! Receptionist, lead optician, and doctor were all very helpful!!

This is the second time my husband and I have been here and the staff and Dr. Lao are so professional and friendly. I had been to two optometrists prior to seeing Dr. Lao and they weren't able to get my progressive lenses right resulting in me having spent a ton of time and money while ending up having to get a partial refund. I am so glad that we tried Optic Gallery and Dr. Lao. Highly recommended. read more

My appt with Dr. Angie Hahn was right on time. She conducted my eye exam and was very professional and thorough. The staff was very friendly. Greeted me right when I walked in and was very helpful checking me in. Thank you!!! read more

Great experience!! Everything explained, questions answered and my 4 pairs of glasses came when they said and I love them. Thanks for the great and courteous service!! read more

Had to find a new eye doctor and I was more than pleased with Optic Gallery! All three members of the office that helped us were incredibly pleasant, efficient, and overall awesome. read more

Sorry for late review. I've been going to Optic Gallery at the District quiet some times, but this location since it open. Dr Lao and his staff are very friendly and knowledgeable. I had issues with my lenses seeing glares I took them in and Teresa was very helpful getting replaced under warranty. Alexa took care of my family while they also needed glasses. She don't feel rushed when u visit this location. read more

I've had nothing but excellent service at this location. They are quick and efficient.

It is my first time to change my place for eye exam, which is not a good idea. Service is good but they charged $40 "fit and follow up" without telling me anything about the fee. I have never had it before in any other place including Costco vision and my previous optical place. I checked my insurance plan, and the co pay for this "hidden service" is "up to 40". They charged the maximum obviously. I am wondering what kind of things they can follow up. It's kind of an insurance for the contacts but it's four times more than the cost of my half years' supply. I even told them that I only used contacts couple times per month. If you want to go that place for convenience, be careful. They may just charge you without telling you. I prefer to go back to my previous eye exam place even though it's a little far. :( read more

Dr. Joseph Lao is a great doctor. I've worn glasses for almost 60 years. Ten years my eyes became worse causing me to be dizzy and unstable. My eye doctors gave me three different prescriptions which almost made it worse. I was treated for balance problems at Fyzical and they recommended I see Dr. Lao. That was three years ago. He solved the problem with a very specific prescription. I was back today and he spent nearly an hour carefully listening, trying different things until he was certain I could see and function well again. I cannot say enough to explain how he has changed life for me as I age. I'm safer, I see better, and I'd recommend him to anyone struggling with balance and a bad eyeglass prescription. read more

This place is great! My 12 yr old son broke his glasses on a Saturday, he couldn't see anything. I looked up eyeglass repair, and this place was closest to me. I called them, and even though I have never purchased anything from them, they fit me in and fixed the frame for free. I will be ordering all of my families glasses with them from now on. Thank you for a great service! read more

Excellent 5 star service received at Optic Gallery on N Stephanie St. Travis and Teresa did a great job advising me on new Anti-Glare Lenses for my Hugo Boss glasses. They went over multiple shades of tint to custom my request and im very happy with the results. Each time I have visited this branch of Optic Gallery the team goes out of their way to help and give the right advice. Great selection of frames too at reasonable prices. Thanks again guys appreciate you! read more

From check in to check out everyone was pleasant and attentive to my wants and needs. Made sure I understood everything and explained it clearly when I didnt. All smiles and giggles can't wait for my next visit read more

Love this place! everyone is so accommodating, dr. Lavine was amazing! the opticians olivia and Joanna were so helpful finding me the right glasses! read more

Came in for eye exam and I had the best experience. Dr. Han is truly amazing. She listened to my concerns and resolved my issue!! Now I can see better. Thank you Dr. Han! You're the best!!! read more

My experience was great. They took cleanliness to a whole knew level which was much appreciated to protect the optical team and myself. The glasses I picked was a great fit. read more

I was there yesterday. everyone is really nice and 100% Doctor is amazing and patience!! Really recommend! read more

Dr. Lao and his staff are more than helpful. My four-year-old was having trouble with one of her eyes drifting in-wards once in a while and he was able to get her glasses with a prescription for that right eye. After a one-month follow-up they once again gave us great advice and she does not need an eyepatch! Thank you for the help, you guys are the best! read more

I highly recommend it The staff is incredibly friendly and helpful they where very nice and patient with all my questions i really love it

Alexa, Teresa and the rest of the staff treated me so well. I originally had an appointment at 9am and I had missed it due to personal reasons but they called me and reached out and let me reschedule that same day(at 1pm). In which when I arrived at this location, there was no guilt feeling that I had missed my morning appointment rather I was treated very great and I love everyone's vibe. Overall really good vibe, helpful crew and good vibes all over the room. Definitely going here for my future eye exam needs. Highly recommend this place. read more

This is my first time visiting this location. The staff are very courteous and efficient. Dr Shimizu is very professional and was able to answer all my questions. Everybody wore masks and hand sanitizer was being used. The office is very clean and organized. They had a great selection of glasses to choose from. I highly recommend this place for any eye care needs! read more

Great staff: promptly met at entrance and provided sanitizer for me and my current glasses. No wait for eye exams. Very good assistance with selecting frames for new glasses. read more

I had a really good experience at optic gallery. The staff is really friendly and professional I noticed they followed covid guidelines. They were really helpful in answering all my questions. They had lots of options and they helped me pick out the perfect pair of glasses for me. read more

Excellent!!! Dr. Lao and his office are excellent at treating their patients; It has been a great experience for me and my husband! I hadn't had my eyes checked for years now and Dr. Lao took his time to answer all my questions and evaluate every single detail concerning my eyes. It was pleasant to speak to someone so knowledgeable and passionate about his job. Dr. Lao also treated my husband who was struggling with constant headaches from his glasses and with contact lenses that never seemed to fit. Dr. Lao took the time to find the ideal prescription for my husband's glasses and found the PERFECT contact lenses for my husband to wear. The headaches are gone and he is much more happier with his new contacts. They finally fit! Thank you Dr. Lao for all you do!!! Highly recommend this place! Your eyes will thank you ! :) read more

Dr. Lao prescribed my mom progressives so that she can have clear vision at all distances in one pair of glasses (she's always had the issue of taking off her glasses to read) and she's very happy with her glasses! She easily adapted to her new prescription, despite being skeptical because she's always had single vision glasses. We are happy with the service here and would highly recommend them to anyone looking for great family eyecare! read more

Love the team here. They are great, really nice and knowledgeable. I also never have to wait long, they're really on top of it. Plus, they'll work with your budget if you have one for glasses shopping, so thank you for doing that! read more

I visited this office earlier today. The staff as well as Dr. Lao are very very nice. They are so helpful and patient and assist with helping you get new frames after the exam. I needed a new eye doctor and this will be my place to go from now on! read more

Dr. Lao and his staff were great. Even though they were busy when I walked in I was greeted right away. I was offered coffee and water which was appreciated. The technicians were friendly and explained everything. Dr. Lao also explained everything and was very friendly. My boyfriend also saw Dr. Lao and he liked him and the staff as well. read more

This office is great!! Customer service is excellent!! Staff is friendly, great with kids, and very professional. I am always greeted with a smile and ladies in front are very helpful. Dr. Lou is great with kids and adults, detailed, and takes the time to answer your questions. read more

Dr. Lao and his staff are wonderful. Dr. Lao is extremely friendly, personable, and will take the time to answer all your questions. He will be honest and does not try to up sell you on the extras if it's not needed. His staff is very friendly and will help you choose the glasses that are right for you not just the most expensive. I HIGHLY RECOMMEND giving Optic Gallery on Stephanie and Dr. Lao a chance for your next eye exam. You will not be disappointed. read more

I highly recommend Optic Gallery. My entire family go here. Dr Lao and his staff are incredible. When my son had sudden problems with his vision. He was seen immediately and we were put at ease. The doctor spent time explaining everything to him. Very personable...not like your a number. They really care about there patients here. read more

I've been going there since last three years, i like the am service I've been receiving, very friendly receptionist and doctor is very good and explains in detail. read more

I haven't been to get my eyes checked in a little over two years as my last trip to LensCrafters was horrible!! I was long overdue and hesitant to see a new doctor. I found Optic Gallery and made an appointment through ZocDoc for today!! The staff as soon as I walked in greeted me, were very polite, attentive and helpful!! So far so good!! Got taken right back to get my routine tests and waited less than 5 minutes to see Dr. Lao. He was very nice, very thorough and answered all of my questions!! After my routine checkup, I was seated immediately with the Optician to fit my glasses and help me with my contacts!! One stop professional shop!! What a difference from the crazed, barnyard LensCrafters experience to a one on one, comfortable, relaxing atmosphere!! Thanks Dr. Lao and staff for making my previous terrible eye doctor experience one in the past and today's experience an amazing one!! read more

I'm not trying to write a bad review but the office staff is very unfriendly. The doctor was great and really listened. Very through too. Once I received my glasses they basically handed them to me with no case or soft cleaning cloth. No instructions on how to take care of them. I had to ask for the soft bag the frames came in. The Asian girl at the desk was acting like I was asking for the world and didn't seem in too good of a mood. This place came highly recommended but I can say they aren't helpful in choosing your lenses or aftercare . The office staff is less then helpful. Not sure i will be giving them business again. read more