I have been a patient at Optic Gallery Blue Diamond since the location opened. Love Dr Peguese as she is excellent. My poor rating is due to the lack of support for the custom glasses I ordered. The glasses became loose after wearing for several months and I took them in to be tightened. After the office tightened them, the one side of eyeglass arm fell off. I took them back to be fixed and I was told they are out of warranty, they no longer carry the brand so nothing can be done. No offer for new glasses and get some type of discount. It took over 2 months to get the glasses when I ordered them and when they came the prescription was incorrect so had to send them back. Very disappointing level of service for a customer of long service. Sorry to say I will be changing eye doctors now. Update to my review: Dr Peguese called me immediately after my review to apologize and fix the situation. Very impressed with the immediate feedback and fixing the negative to a positive. Thank you for the support and keeping me as a happy customer. read more

This optic gallery has been near my home for some years now and I see it all the time. I haven't always been on my Ps and Qs when it comes to eye health-so naturally I'd been avoiding going to the eye doctor. I decided after 5 years of not going-I should be an adult and go. Dr. Peguese came highly recommended so I decided to give it a try. SO GLAD I DID! The staff is so kind and welcoming, and Dr. Peguese has an obsession with all things eyeball. So once I got the exam she told me all about the weird shaped grape thing in the picture that was my Eye. I love when professionals are passionate about their work. And Dr. Peguese is PASSIONATE about her work and so knowledgeable. I got new glasses and contact lenses for the very first time. The staff was so kind and so patient with my inability to touch my eyeball when trying to insert new contact lenses. I can see now! (apparently you shouldn't go years without an updated glasses prescription) Please go see Dr. Peguese and her staff! They make you feel like family and they make you feel cared about. And it's a conscious small business! Run don't walk to the Optic Gallery Blue Diamond-and get your eyes checked and cared for read more

I used to go to the arroyo location and switched to this location to follow Perla. She is the absolute best!! She knows what I like and always has options for glasses ready for me when I arrive to my appointment. She goes above and beyond to help and always is easy to talk to. Customer service is top notch and you can tell she truly cares and wants you to be happy. Also, every Christmas she does a huge toy drive for kids and gives back to our community. Perla is an all around great person. I went to Dr Uy and he was very nice and you could tell he really cared. He spent a lot of time with me in the room to make sure my contacts fit perfect. We tried on many pair and he didn't give up until I was 100% satisfied. Would definitely go back to see him again. read more

I walked in with no appointment and they were able to get me in right away, got my paperwork done and full check up seamlessly and had my glasses delivered to the door within the week read more

Optic Gallery Blue Diamond - Optometrists Near Me - Las Vegas, Nevada

I received 5 star, white glove service! I followed Perla here from a competitor because she has world class customer service & I always leave happy. After telling them what I was looking for, the staff collectively assisted me picking out 2 frames & a pair of sunglasses. Mark helped pick out the glasses in the picture, he is also wonderful. Dr. Johnson took great care of me and prescribed me lenses for light sensitivity. Overall a very positive experience and very welcoming, professional staff. Thank you Perla for being so amazing. I can't wait to pickup my glasses read more

Optic Gallery Blue Diamond - New Prada frames picked out by Perla & Mark - Optometrists Near Me - Las Vegas, Nevada

My family and I have been going to Optic Gallery for more than 10 years and that's when we met Perla! She is incredibly so sweet and basically the reason why we keep going. She makes things so easy and fast for us. We are all so busy, so when Perla takes care of us we know it'll be done. I also love the Drs at the Blue Diamond location, they understand and make sure we are all taken care of! Thank you!! read more

I've been going to Dr Peguese for many years. She's amazing! I have astigmatisms in both eyes and requirements for work. She has always found that sweet spot. Recently however, I hada change in Rx and it gave me a little trouble. Went back to see her. She's like a mad scientist. She tried something different with me and all I can say is, WOW! She is always able to figure out just what you need and what works best for you. She's always professional as is her staff. Everyone is always smiling and pleasant to interact with. They explain everything and make recommendations. The entire staff works incredibly hard to make sure you leave satisfied and with the best vision possible. I don't think they ever have a bad day and if they do, you won't be able to tell. If you are in need of one of the best optometrists with an amazing staff, go see Dr P! You won't be disappointed! Optic Gallery Blue Diamond is incredibly organized with an extensive inventory for everyone's needs. read more

I had a great experience at this location! My check-in and wait time was very minimal. Once I turned in my paperwork, they took me back for my exam right away. I also didn't wait long for the Dr. to come in too! I saw Dr. Johnson, she explains things well and attentive to all of my questions. They had a wide selection of frames and I was able to find something I liked pretty quick! Perla helped me with everything I needed!!! Make sure to ask for Perla when you're here :) Thank you again optic gallery blue diamond team!! :) read more

This was my first time going to this location as I've followed Perla for years as she's been a kind person, so professional, and has been very knowledgeable on what I am needing. She even helped choose the best eyeglasses and sunglasses frames that based by the shape of my face and skin tone! She's great in what she does! I went to my appointment, filled out paperwork, got seen quickly to complete eye tests, and was seen by Dr. Uy right after. There was no wait time and everything went so smoothly. Dr. Uy was informative, giving me options on what is best for me, and was very kind. I definitely would recommend seeing Perla and Dr. Uy! Thank you for the amazing service. I will be returning! read more

Wow, what a breath of fresh air at the Optic Gallery at 4860 Blue Diamond Rd Ste. 120, Las Vegas, NV 89139. You can't help but feel the pleasant vibes from Dr. Elizabeth Peguese, OD, and her staff. These people know how to make you feel comfortable and appreciated, especially Dr. Elizabeth Peguese. I'll come right out and say I am a terrible patient. I can scare off the best of them, and I told Dr. Peguese just that. I also told her getting me to stick my finger and lens in my eye may be next to impossible. But one day later, I'm looking forward to my next appointment with a particularly oversized hard contact lens to deal with my unique vision issue. Dr. Peguese and her staff are well-trained to handle patients as difficult and complex as I am--and there are almost none more demanding than me. RECOMMENDED: Yes SERVICE: Top-notch PRICE: No clue yet CLEANLINESS: Good PARKING: Convenient REASON/INTENT: Contact lens fitting read more

So glad that I sent my fiance to see Perla at Optic Gallery Blue Diamond! She and the entire staff made him feel so welcomed and were so hospitable throughout his appointment. He immediately called me, after his visit, and told me how wonderful his experience was. "It was literally old school white glove service" that we unfortunately don't see much of anymore. Thank you, Perla, for all that you do for me and my family! So glad we still get to see you at your new store! read more

Recently went to this Optic Gallery location for the first time and was welcomed with amazing customer service and knowledge about my eyes/eyesight! If you plan to go to this location, ask for Perla! I used to see her at the Arroyo location and she is always very welcoming, ready to help you with whatever you may need and always makes sure you are leaving satisfied with your visit. read more

I can't recommend this optometry office enough! My boss referred me here because his best friend Perla works there, and he assured me she'd take care of us like family. That turned out to be absolutely true--Perla is amazing! She genuinely treats you like family and goes above and beyond every time. We love her so much that we even followed her to the Blue Diamond location. Perla's attentiveness and helpfulness are unmatched. The other staff and doctors are just as fantastic. Their professionalism and dedication shine through in every interaction, and they always ensure every detail is perfect. We consistently leave happy and satisfied thanks to the entire team. If you're looking for a place that truly cares about you, this is it. Thank you, Perla, and the wonderful staff and doctors for everything! read more

I live up on the north side and my regular eye Dr (Dr Presley at Aliante Optic Gallery who is so awesome) referred me to Dr. Elizabeth Peguese after I was diagnosed with Keratoconus. Mind you I have not been able to see 20/20 for 30 years. I came in and Dr Peguese put me at ease and voila after putting a pair of scleral lenses on she was able to get me to 20/20 on one eye and 20/15 on the other I just started. crying because I never thought I would be able to see so clear again. She was so kind and had so much confidence in her experience it put me at ease and I trusted her because of it. 2 weeks later I went in and I could not believe I could read some letters on the smallest line! It's nothing short of a miracle. I would definitely recommend her if you're close by or if you're not it's worth the drive! Thank you to Dr. Peguese for giving me my sight back! read more

I've been a loyal patient of Optic Gallery for over 10 years, and there's one reason that keeps me coming back--Perla G. Her dedication and exceptional customer service are unmatched. Perla is not only excellent at what she does but also highly professional. I've followed her throughout her career as she's moved locations because she always ensures that my entire family and I stay on top of our yearly eye exams. She also makes the often-complicated insurance process completely seamless. I can't recommend visiting Perla at her new location enough--you won't be disappointed! read more

This sounds like it should be common sense but any acute eye issues you experience - call your eye doc! Urgent cares and ERs are not equipped with the proper machines/tools to evaluate your eyes! Dr. Peguese and the staff here were phenomenal. Very welcoming and friendly. Dr. Peguese is very knowledgeable and treats you as if she's known you a while. A little context - Last week unbeknownst to me, I had a corneal abrasion in my left eye. If you've ever had one then you know the pain is excruciating and feels like a sharp edge of a rock constantly cutting your eye. I woke up with a painful and swelling eye. It hurt to blink, close or basically do anything with that eye. My first instinct was to call mobile urgent care because I had no driver or babysitter that day. They diagnosed me with corneal abrasion and prescribed an antibiotic eye ointment. They also recommended that even if I feel relief from the ointment (which I didn't) to see an optometrist regardless. I'm so glad I did! I called later that day before their closing time and they said they would be able to squeeze me in first thing in the morning. I was greeted by their lovely staff - check in was smooth. They did a quick eye exam and then Dr. Peguese came in to evaluate my eye. I explained what happened and she did her thing. She put some numbing drops in my eye and a plain contact to act as a bandage - it was instant relief! Like I said, although urgent care was right with their diagnosis, there was only so much they could do without proper equipment. I was so grateful! And she prescribed an antibiotic eye drop to replace the ointment that urgent care prescribed. I had some issues with my pharmacy not having the initial one she prescribed in stock. I gave Optic Gallery a call and Dr. Peguese worked with them to get me an alternative antibiotic drop. I had my follow up visit today, my eye is healed and I have nothing but nice things to say. I was in and out! So far I've had great experiences at both Optic Galleries that I've been too. Highly recommend. And another win is that they are located right next to Cinnaholic :) read more

Fantastic staff! No waiting when my appointment time arrived. Quick turnaround for glasses! Perla is the best!

I cannot rave enough about this fantastic office. The staff alone makes it a pleasure to get my eyes checked every year. Not only is Dr. Peguese a pleasure and personable but, her staff is incredibly funny and friendly. And not the fake customer service friendly. They always seem to be laughing and joking which is a great vibe and energy for any doctor's office. Mike, the optician, has helped the last 2 years and is very knowledgeable on their glasses stock and what shapes suit the face. He's always patient with my questions and makes it easy to be in and out of there when choosing a frame. I got exactly the style frame I've been looking for. Thank you so much to the staff. They made my day! read more

not the friendliest or warmest of welcomes upon entering but the staff did what was needed for ordering glasses. There could be some organization of where and who to speak to if you are wanting an eye exam vs just there to order glasses to minimize confusion. But our optician ended up being fairly friendly and helpful. It was for my family member to get glasses made. They ended up being pleased with the overall results read more

Optic Gallery Blue Diamond - Entry - Optometrists Near Me - Las Vegas, Nevada

Such a great experience! I switched providers after a new job and this was my first time here. Dr. Johnson was efficient, kind, and knowledgeable on everything. The cherry on the whole experience was Perla!! She helped me pick out frames based on my face shape, stayed within budget, and was just so personable & great at her job! I said to myself, "she made what would be a boring appointment, an actual bright spot in my day!" Definitely recommend Optic Gallery on Blue Diamond & their customer service!! read more

I love Optic Gallery because of Perla! She is the BEST. I followed her from the Optic Gallery on Arroyo Crossing. She makes every visit so nice and easy. She makes sure it is a personal and great experience and she always knows what kind of glasses are in style and would suit me! Perla is a great part of the Optic Gallery team, love the customer service she provides! read more

Optic Gallery Blue Diamond - My new glasses! Can't wait to wear them - Optometrists Near Me - Las Vegas, Nevada

Customer service and staff were amazing!! I followed Perla from Arroyo Optic Gallery and I'm very happy I did! I love her energy and carisma, always smiling and happy to assist from start to finish!! In addition, I was able to be seen by Dr. Johnson also very nice, knowledgeable individual who helped me with my optic needs! 10/10 recommend!! read more

I recently switch my eye doctor and was referred to Optic Gallery on Blue Diamond. This was the best decision I have ever made. The customer service and attention to detail was outstanding!! I cannot say enough about the great communication between myself, the doctor and the staff. I'm 2023, it seems impossible to find anyone to care about anything, so when you find a good doctor and a good practice, it's a rarity. I would recommend this eye doctor to anyone. I promise you won't be disappointed. read more

I have been going to Optic Gallery for several years. I started over at the Rainbow location and then the Blue Diamond location. The Dr's are great! DR Uy is amazing but the real reason I continue to go back year after year is Perla! Perla is the sweetest most personalable human ever! She takes such great care of everyone who walks through their door. If I owned my own business I would want 100 Perlas working for me. Optic Gallery is lucky to have her and I am lucky to have found her! read more

We recently went to this Optic Gallery location for the first time and were overwhelmed by the outstanding customer service, attention to detail, and overall quality of care we received! Ask for Perla--we followed her from the Arroyo Crossing location when she moved to this office. She will take great care of you, and her professionalism and kindness show in every interaction! read more

My experience with Dr. Elizabeth Peguese was nothing short of amazing! She showed the kindest and friendliest demeanor. She was so patient with my daughter and I and even explained into detail of our concerns. I would recommend her to any one of all ages looking for exceptional eye care needs! read more

I have been going here for 3 years now and always great service. Never a wait and always in and out. Dr. Uy gave me tips on getting rid of my floaters and it worked!! Perla is always so nice and helpful and is very knowledgeable about benefits. Will continue going there!! read more

Very friendly staff too to bottom. Rates are reasonable and all copay's ans insurance billing is explained in detail. Dr Peguese is friendly, knowledgeable, patient and though. I completely enjoyed my visit from booking an appointment to walking out with a new pair of glasses. I've been wearing glasses over 30 years I know a great practice when I see one. read more

Was told I could be seen right away and have been waiting for a half hour already. I am the only one sitting in the wait room. I need to get back to work since I just started a new job. The receptionist is great and she's kinda cute.. read more

Everyone at this location is extremely knowledgeable and kind. Perla is an absolute doll! Definitely recommend you check them out.

Terrible customer service. When I first made my appointment, I was very turned off by the lack of professionalism and inability to assist me in making an appointment from the office staff. I should have seen that as a red flag. Due to my work switching insurances, I needed to move from Optic Gallery Arroyo to Optic Galley Blue Diamond. What a mistake. The staff at Blue Diamond is not friendly and doesn't care for your business. I was 10 minutes late for an appointment and they sent me down the road. Needless to say, I won't be back. read more

My family followed Perla to the Optic Gallery Blue Diamond location and had a phenomenal experience! Perla has always been exceptionally helpful, caring, and has treated everyone in my family as if they were her own. Once we arrived for our first appointment, it was very clear that, along with Perla, all of the staff at Blue Diamond are friendly, knowledgeable, and professional. My son and I had the pleasure of seeing Dr Peguese for our exam and I cannot speak highly enough about the experience. She really took the time to get to know us and thoughtfully answer any questions or concerns that we had. Having anyone on your healthcare team that provides this level of care is important, so I am grateful to have followed Perla to Optic Gallery Blue Diamond. read more

Great experience! When I called to make my appointment I was able to be seen the next day! When I arrived, the front desk staff was very friendly. I met with Dr. Johnson & she was amazing! She took her time explaining answers to all my questions (and I had many). She was extremely personable and friendly! I then met with Perla who helped me learn to use contacts lenses. She was so patient! Her sweet personality and encouragement made learning a breeze! Such great customer service! read more

Perla has helped me and my husband out for the past years and now she's at the Blue Diamond location. She helped me pick out new frames and made me feel comfortable and not rushed at all while I tried on SO many pairs. I think the store even closed while I was there and she just wanted to make sure I was happy with my choice. Highly recommend! read more

I recently saw Dr. Uy for my annual eye exam and had a great experience! Dr. Uy was very knowledgeable and thorough in answering all of my questions. The office manager Perla, always provides outstanding customer service and makes each patient feel like a VIP client. Perla is such a joy to work with, I followed her to the Blue Diamond location from the Arroyo location and I'm so glad I did. I highly recommend this office for your next visit! read more

Optic Gallery on Blue Diamond is my favorite place for eye exams. Dr Peguese is amazing caring and very detailed with exam. But today I saw Dr Uy and was equally impressed. To my surprise Perla the office manager from another location is at Blue Diamond location I'm so happy with this office She's amazing treats you like family and really cares about your needs . Highly recommend this office you won't be disappointed! read more

They take Anthem Blue Blue Cross Blue Vision Health Insurance. This made my appointment only a $20 Copay. (A $140 Discount) If you don't have insurance Vision Works is down the street but it is $50 Copay. This was the first time getting my eyes checked my entire life. The Visit went smooth and the Doctor was very patient with all the questions I had. The process was quick with limited wait time. The office is under a year old & I found this out by asking because I was shocked at how clean everything was including the restroom. They 100% take pride in what they do. Anyways it's been 4 Days since my visit and just wanted to thank them with this review because my time here is not done as I ended up learning I have a slight stigmatism & it can be corrected with glasses for using my phone for extended times as it has caused damage to my eyes working as a promoter on my phone 6-18hrs a day for 7+ Years. What really impressed me is that they listened to why I was there (Headaches, Eye Twitch, Irritability due to my Vision) & when my exam was done the Doctor told me I didn't need glasses but if I got them it would help with my negative things listed above. Then another person helped talk to me about what I wanted to do; do I buy glasses or do I skip it? My issue was very minimal so contacts were not an option as they are not made with what I needed fixed. I was then shown what would help the most, and was suggested to get the cheapest option available. I was shocked I was told to get all the extras for my glasses but I asked a ton of questions and of course decided to get some designer Prada's with all the bells and whistles and even then I was told I didn't need everything which saved me money! I'm still waiting for my order but between the Frames & Lenses my insurance saved me between 35% & 40%! I will update this after I receive my glasses. I was told it would take 7-10 Business Days. read more

Optic Gallery Blue Diamond - Lens Options - Optometrists Near Me - Las Vegas, Nevada

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I absolutely loved my appointment with Optic Gallery Blue Diamond. They were quick, efficient and friendly. Perla, the Office Manager, has always been a gem who I have followed for years - wherever she is, is where I go to my eye appointments. She is incredibly thorough, kind and knowledgeable and always helps me order the right contacts using my insurance. I'm lucky to have found her and happy to now call her a friend after all these years. Thank you Perla for always making my eye appointments run smoothly! read more

My wife broke her glasses so Perla was able to get us in ASAP! We used to see Perla at the Arroyo location we love her great customer service and super friendly personality so we had to follow her to office. Thank you for getting us in and taking care of us! We'll be back and that's coming from someone who lives all the way in Centennial! read more

I highly recommend! Typically going to the eye doctor can feel a little like a chore, but this office makes it enjoyable. Dr. Peguese is hands up and down the best! She and her staff love their jobs and it shows. They are all welcoming, friendly, patient, exceedingly knowledgeable, helpful and personable. Do yourself a favor and make an appointment read more