I had an outstanding experience with A1 Passport & Visa Express! I needed my passport processed…read morequickly, and Sam and the team provided exceptional customer service from start to finish. Their communication was clear, professional, and timely throughout the entire process. Sam went above and beyond to coordinate everything and ensure my passport was processed and delivered expeditiously. Thanks to their expertise and dedication, I received my passport in time for my upcoming cruise, giving me complete peace of mind. If you need passport or visa services and want a team that is responsive, knowledgeable, and genuinely cares about its clients, I highly recommend A1 Passport & Visa Express. Thank you, Sam, for your outstanding service and support!

I needed to renew my passport quickly in order to have time to get the visas I need for a business…read moretrip. Sam Carlo at A1 Passport & Visa was efficient and quick. And I appreciate that he warned me in advance about what a State Department email would say about the length of time. I received my passport in 5 working days from when Sam submitted it. Highly recommend!

Staff were very friendly and the process was a breeze. Highly recommend using this facility for…read morepassports

Excelent service !!! very friendly staff , I highly recommend the office !!…read more I driving to NYC to Washington DC

I lost my passport, and i need it for work. I called UPV and they were very helpful in…read moreunderstanding my needs and expediting getting me a new passport. Will definitely use their services again in the future!!

Although I did not use this service for the current visa need, I believe I definitely will in…read morefuture. Ramsey (spelling?) took my call even after office hours closed and directed me to helpful information. Due to the tight schedule I'm working with and location, he was up front with me and told me he couldn't promise to get my visa application through in my timetable. He also offered to help me with more information after the weekend. Ramsey spoke very politely and professionally. Thank you, Ramsey, for your help today!

Really quick delivery and not bad pricing at all. I requested delivery of a few accordion folders…read morefrom Fairfax to Bethesda. I will say one suggestion - there is no way to track it and I was not sure when they would be stopping by which would have been ideal. This did not detract from the experience at all though, and I am very happy.

Martin and his team were awesome - from start to finish! I will use them for all of my DC Courier…read moreServices! They are top notch! No BS! No bait and switch! Real business team that commits & makes things happen...and saves people - like me and you...time and money! (Travel, hotel, waiting in lines, etc.)! I did it all from the comfort of my home and a couple of trips to FedEx! 5 Star Service - with great prices!

Great experience from initial inquiry to receipt of documents. Mac was our contact. We appreciated…read morebeing kept abreast of status during the process, as well as prompt and courteous replies to any questions we had.

***AVOID USING THIS COMPANY AT ALL COSTS. "CONCIERGE" PROMISES NOT MET AND NO FULL REFUND. IT WILL…read moreBE CHEAPER AND FASTER FOR YOU TO JUST GO TO THE CONSULATE YOURSELF.*** This was my first time using Travel Visa Pro. I decided to give it a shot because I had a last minute business trip come up that required me getting my China visa. I had about 30 days to do it. When I put in my application, and paid extra for the "concierge services," my agent John Sisson told me I could expect around a 2 week turn around. He also gave me a list of documents to submit, which I did. I should also note, HE insisted I sent my expired Taiwanese passport, which I (and even the resolutions manager, Ruta, who admitted it to me over the phone) believed messed up my entire application. After the 2nd week mark, I started getting multiple strange requests for more and more documentation. This included a "statement" for 1) a "travel" document 2) "name change," which I've never had... 3) AND THEN, John came back and said they also wanted my birth certificate AND copies of both my parents' passports. This was ludicrous - all my Taiwanese American friends, along with my Taiwanese dad who has done visas for my family - never encountered this. They were all stunned that this was happening. The core problem is that I'm estranged from my biological mom's side of the family. I've also never had a birth certificate since I've kept a US passport all my life for I-9 employment, travel, identity verification, etc., and never had the need a birth cert. Never mind that it would be IMPOSSIBLE for me to get a copy of my biological mom's passport (assuming she even has one, or is still alive), I came to find after placing an order for a birth cert with California that it could take up to 14 weeks or more to receive. Since I couldn't afford to wait 14 weeks, I told Lester Sisson my situation. His response was basically, "Well, too bad, that's what the consulate wants." Then I told him and John I needed a refund since their service caused me to cancel my trip. After having to follow up a few times, they put me in contact with Ruta Stankus, the resolutions manager. I discussed everything with Ruta, and how upset I was about this whole situation. And that's where she told ME that she agreed we never should have sent the consulate my expired Taiwanese passport. She (and Lester, in writing - **see attached photo**) also said that recently, Travel Visa Pro has had lots of issues recently with getting dual Taiwanese-American citizens their China visas. She told me over the phone that she would get my passports back, along with a full refund. I did get my passports back, but they refunded me "the consulate fee" and "10% of the service fee." I asked them for a full refund, but Ruta basically blamed it on me and said YOU withdrew your application, so basically it's your fault. Needless to say, I am REALLY upset. I paid for "concierge" services and because of THEIR delays and incompetence, I had to cancel an overseas business trip. My bigger concern is, if Lester and Ruta are telling me they're KNOWINGLY seeing China visa delays with dual citizens "all the time," THEN WHY WAS I NOT WARNED BEFOREHAND THAT IT COULD TAKE LONGER THAN 2 WEEKS? It's as if they were surprised that it did, and then when it did, and I subsequently had to cancel my trip, and then withdrew my application, they blamed it on me for not just waiting another 14 weeks to maybe hopefully get my birth certificate. Who knows if I would have gotten random mysterious requests for more documentation and that a birth certificate, 14 weeks from now, would even settle it? So, I've wasted one month, had to cancel/rearrange a bunch of my business plans, and pay for the agency's dishonesty/incompetence with the turn around time. They also stopped responding to my emails asking for a refund. DO NOT USE AT ALL COSTS. THEY WOULD RATHER STEAL YOUR $400 THAN PAY FOR THEIR OWN FAILED SERVICE. I only used them to save myself a trip from having to fly to the consulate myself, but now it would have been faster and cheaper to have just done it myself.

Very prompt, respectful, fast, efficient, dunno how many words I can use to describe "the best…read moreservice I've had for doing a visa". Just use them, no regrets.

We needed our visas to China on short notice for an upcoming trip, and Visa Hero made the entire…read moreprocess seamless. My husband and I researched several visa and passport services, and Visa Hero stood out not only for their competitive pricing but also for their outstanding customer support. We were able to reach them easily--whether by phone, text, or website chat--and they were always prompt and helpful in their responses. Thanks to Panda and the entire Visa Hero team, we received our visas even faster than expected. The process can be stressful, but they truly made it easy. Highly recommend!

Everything went smoothly with Oasis. We sent them our completed visa application and passports…read more They took care of bringing the passpots to the Emabssy in Washington and retrieving them. The passports with visas were sent back to us within 7-10 days as promised. I would use them again.

I can't say enough good things about Oasis. They are very professional. They have two kinds of…read moreservices: 1) Getting you a visa from start to finish and 2) Simply taking your passport to the Chinese embassy for you since this is required to get a visa to visit China depending on which state you live in. (I live in Texas, which is one of the states assigned to the embassy in Washington, as opposed to one of the several consulates the Chinese government has in other cities.) My case was case #2--I had applied online for the visa (this can be a bit painful, depending on how much time you have, how much help you can get from others, and how well you understand the form instructions--if I had to do it over again, I might have gotten their start-to-finish service; it certainly would have saved me time) and gotten the go ahead from the embassy to bring in my passport. I signed up with Oasis on their website, filled out whatever they required, and paid the fee (about $60 for their services plus a little over $20 each way for FedEx second day service to take my passport to them and then get it back to me). They sent me a shipping label which I took with my passport and a couple of other things they wanted me to stick in the envelope (I don't quite remember what they were right now) and took it to my local FedEx store. They, then promptly took my passport to the embassy and got an estimated passport pick up date from the embassy. They went to the embassy on that date, picked up my passport and sent it to me. If I understand it correctly, I actually received it a day early (next day in stead of second day). Problems: Well, the instructions were not always obvious and I had to call them a couple of times to get clarification. Other than that, I was very impressed by their service and would highly recommend them.

AVODC is the best visa service around. They are very knowledgeable, helpful and friendly. If you…read moreneed a visa or passport done.quickly, I highly recommend using these guys!

As I'm writing this I'm making a mental checklist of what to pack to go to India (my flight leaves…read morein 5 hours!). I'm going to India tonight only because the people at American Visa of DC are efficient and competent. Last week, in a state of panic, my family and I realized that my visa to travel to India was not valid and I needed to apply for a new one. We had already bought our tickets and we scarily came to terms that we had only 5 business days to get my visa application to DC, for the Indian Embassy to process it in time, and send it back to us before our flight left tonight. Also since I'm considered a person of Indian Origin by the Indian Government, I automatically have to apply for an "entry visa," which is more expensive than a tourist visa and requires more documentation (they needed a copy of my birth certificate amongst other things, I was born in India!). We all had the same reaction that there wasn't enough time to get the application to the Embassy and for it to process before we left. We all were worried that I'd have to change my flight. Through the panic, my brilliant sister intervened and gave me a list of courier companies that I could pay to deal with the visa application submission instead of traveling all the way from Charlotte to DC, and American Visa of DC being one of them. I had called a couple of the companies on the list last Wednesday and the response I kept getting was there wasn't enough time and there was nothing I could do to get my visa processed in time, my only option being to change my flight date (costing a minimum of $500). Then I got on the phone with Benjie at American Visa of DC and hope was installed. He was calm and collected, even after listening to my hysteria, and seemed really familiar with Indian visas. He told me to fed ex my application overnight and they would take care of dropping the application and picking it up for me, then he said they'd fed ex it overnight back to me. I was ecstatic and jumped on getting all the docs together and fed ex'ed it to him. I sent him the package last Wednesday and it was supposed to get to him on Thursday morning. Unfortunately with my luck, the plane that my package was on had a mechanical error and the delivery got delayed until Friday morning, which meant fewer business days for the visa to get processed. After this, I was confident I would have to change my flight and that my visa would not come through, that I stalled on packing and started looking at later flights. In the interim, I still, per insistence by my parents, kept calling American Visa for status updates on my visa. I talked to Samantha a few times and I'm sure she had a lot of other things to do, but she patiently looked into my record and kept me up to speed with where the visa was at. Lastly, I talked to Moses a few times as well and also got a positive response that they were working on it. Then last night Moses called me and gave me music to my ears - my visa was ready and they were going to fed ex it overnight so I'd get it around 10am today. He even promised to email me the tracking number, which I got from Monique. This morning, I looked out my window and saw the fed ex van and ran to it like kids to an ice cream truck. Inside that lovely white envelope was my passport, in a nice laminated cover, courtesy of American Visa of DC, and inside my passport, the visa stamp! It arrived nine hours before I'm supposed to fly out! Halleluiah! Thank you, thank you, thank you, American Visa of DC, you guys are life savers!

I highly recommend One Source Process. They were extremely responsive when I contacted them with…read morequestions. Timing to receive Federal Apostille documents from them was spot on. In the future, If need additional help with documents, you can be sure that I will utilize their services!! Again, Thank You!!! Mike

I ordered several documents for rush apostille service. The online process to upload docs and have…read morethem reviewed before sending originals was easy and chat with a live person was available throughout so there was no time delay due any questions that I needed them to answer. The docs were processed in one day with the final copies already being returned to me (thank you, Nancy!). A top quality, stress-free experience. I would use them again in a heartbeat for this and any other services they provide that I may need in the future.

Amazing,all I can say if breath taking amazing. I got my…read morebeautiful new passport fedexed to my door today and was really amazed how fast it could be to get my first passport. I want to say think you. and the price is non compatible with another company. If you find this company, you are in LUCK!

It took 60 days for a refund- only after posting a review and having AMEX dispute it did they move…read morethe process. 10+ phone calls and innumerable emails beforehand with zero movement. If they take these kinds of things seriously why is there not a number to call when you have a problem with their service?