We flew in to Provo to ski Park City. Rented a car from Rabbit and thought we'd save money but you…read moreget what you pay for and had lowered expectations. This was the best rental car experience we've ever had. Car was spotless and easy to get. Service was exceptional. We were informed on the way back, we didn't need to fill up the gas because they charge the same price we'd get if we filled it up, so we dropped it off, cleaned out our trash and had the best rental experience we've ever had. We'll always use Rabbit and hope they grow into other markets. Wonderful company and I'd highly recommend you give them a shot..it's everything you wish a rental car company could be.

From the owner: Be Hoppy! Rabbit…read moreRentals is a full-service rental company specializing in big, beautiful vans. You will finally be able to rent a vehicle that will fit your whole family

If I could give zero stars, I would. I'm Executive and have been renting with this company for…read morenearly 6 years straight. With my travel across the states, every location has been exceptional BUT this one. I asked for a Toyota sedan. It was new and it had Apple play so I can use the map. So I'm waiting while she says they're going to clean my car. A lady drives up in an old Toyota with the old version of Apple play. I've been waiting for nearly an hour and they get hers in and cleaned instead of giving me the car I deliberately asked for. I get in and tell them this doesn't have Apple play with maps. I again ask for the car I wanted and the guy, Josh the manager, says all their models are the same in the lot like I'm some kind of moron. I pointed at the grey one and said that's the car I asked for and it has the new Apple play. He told me oh, I didn't know that. Mouth breather alert. So he says it's not clean. Tell me why a car that was sitting in the lot that I wanted was never put in the bay to be cleaned yet a car someone just drove in was cleaned and given to me as they said they were currently cleaning my car? These scum employees are more interested in getting a mark up rate for a newer car, it probably came from National, than giving a long term customer what they wanted. They gave me a battered car that hadn't been cleaned or the tank filled up. That's not even the icing on the cake. I'm driving the Malibu Chevy they forced upon me and all of a sudden it starts beeping, the dash lights turn on, and my power breaks and steering go out. I nearly smashed into the car ahead of me while attempting to stop the car. I had to pump the break so hard over and over. So I'm driving to my destination with my hazards on and being super careful with my distance to other cars. I then drive to the Spanish Fork location, I recommend it, the people actually have a pulse and a backbone. They lent me a van so I could get to the SLC airport to get the car I wanted. Today's the day, I'm returning a brand new Toyota Corolla to these ungrateful mongrels. I walk in and ask for a ride to my hotel. They promptly tell me "no rides after 4". Ok first and last time I will rent from this location. Orem, Family city where you can rent a car you don't want and potentially die!

I wish I could leave a good review, it really was a good car while mine was getting repaired, but…read moreit ended on a sour note with these premium charges for gas that were not made clear when the car was initially given, nor was communicated at drop off. I would've filled the tank if the Enterprise rep had mentioned "gas is not covered by the insurance company", but nothing to that effect was ever said until after the bill was closed, and they said there was "nothing" they could do but apologize for their mistake.

Utah Auto Gallery is amazing. Their service is above and beyond, and their fleet is incredible. You…read morecan pick an exotic for whatever type of driving you want to do. It was as important for me to know that the company's owners were as passionate about cars as I am, and they didn't disappoint. Their cars are well-maintained and clean. Utah Auto Gallery's prices are very reasonable, and they offer really good deals from time to time. If you're like me and had Lamborghini posters on your wall when you were a kid, you've got to treat yourself and experience what it is like to drive one! These guys are the real deal. They are as professional a you would expect from a company that owns millions of dollars of exotics, with the right amount of personality, fun, and friendliness. Next time, I'm taking the McLaren through the canyons!

I initially reached out to cancel a booking and was communicating with Mallory --who, despite…read moremultiple messages and clear communication on my end, made zero effort to help or follow up. Thankfully, after getting absolutely nowhere with her (or anyone else for that matter), I was finally able to get in touch with Joey who is the owner. He was the first and only person who actually listened, acknowledged the issue, and apologized for the lack of care I'd received. He was responsive, professional, and super understanding. Honestly, Joey's effort is the only reason I'm updating this review at all. Giving UAG another chance excited to see their team improve

I tried to book a car on their website which was a nightmare. Ai system and chat were the worst…read moreI've ever experienced. After 30 minutes on chat they said there was nothing they could do to help me with a refund. At the airport there was only one agent so it took a while to checkout the vehicle. Agent was nice and that is why they got a 3 star rating. It would have been a 1 star otherwise.

If I could give this place a 0 star I would. We reserved a car over a month in advance, and today…read morewhile I'm trying to pick it up am told they have nothing, and they attempted to call me but didn't leave a message or assist. When I asked what the solution was going to be they pretty much said nothing because they had nothing. So poorly run with no solutions at all. We are suppose to go on a big family trip and now are pretty much stranded with no idea on how to handle this. Will definitely not rent from them and will be telling everyone about this. I'm very disappointed in this location and in Hertz as a company for having such poor communication and poor service.

We have been looking off and on since October for a car, we were very particular about we wanted…read more We saw a listing on KSL and drove down and got there about 1/2 hour before they closed. Kellen showed us the two cars we were interested in and gave great advice on which would be better for our needs and the price, which was exactly what we thought also. He showed us car fax and comps for similar vehicles within 300 miles and their prices are a bit below average. He stayed late, answered all our questions, wasn't pushy and gave us time to discuss what we wanted and the opportunity to think it over that night. We hadn't planned on buying right away but when we found what we wanted, we couldn't pass up such a good deal. He followed up the next day and was really helpful in getting things set up to purchase. Probably one of the best car buying experiences I've had. Highly recommend Kellen at Shamrock Auto.

You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

Did not honor the Costco Travel Price. Charged us over $100…read moremore than the said price and said that the Costco Travel Price is a suggested price

Never made clear to my husband and I that there was a hefty deposit required up front to rent in…read moreaddition to the rental fee--if this was made clear we wouldn't have rented in the first place, it was costly. The only way to "waive" it apparently was to email the guy proof of address... to an email he admitted he lost the password to, so literally no way to waive it then. DOUBLE-CHARGED us and then had the audacity to simply say "nope" when confronted in person about it without ever asking us for proof of it (see attached). They said they would send us our money back but they didn't only until after we reported them to the Better Business Bureau. If they scam you make sure you report them to BBB, that is the only way they will give you back your money! This Budget Rental is a total scam!!

A to B Car Rental at Provo Airport was one of those rare experiences where the rental process was…read moreso good I actually felt excited to write a review about it. Trust the positive reviews online, because this place truly delivers. All of the customer service was handled through text, which ended up being incredibly convenient and surprisingly efficient. Pickup and drop off were both an absolute breeze, the pricing felt fair, and the car itself was clean and reliable. The entire process was smooth from start to finish and completely stress free, which is not something I usually associate with car rentals. This will easily be my only choice the next time the wind brings me back to Provo.

Booked through car rentals.com who had my back and refunded me. This business tried to charge me a…read morecancellation fee. My original reservation was with Routes car rental and then I got a new one that was with A to B. This reservation was for a couple of hundred dollars more and a different car. Apparently Routes is out of business. I

Save yourself the headache and rent from literally anywhere else…read more After multiple mistakes (and I do mean multiple), I was actually told by the "manager" to try a different location because this branch is essentially a training ground and "not equipped" to handle things. That alone should tell you everything you need to know. We rent cars regularly for business and gave this location chance after chance for over a year. Like clockwork, every single month came with a new issue--overcharges, missing deposit refunds, conflicting information, and zero accountability. Just when you think things are finally sorted, they find a new way to mess it up. The experience feels less like customer service and more like a game of "let's see what we can get away with this time." Cars were consistently given to us on empty, then magically documented as "full" so they could tack on fuel charges. Rates we were told were "locked in" (confirmed by multiple employees) changed without warning. One car reeked of cigarette smoke, and when we pointed it out, the response was essentially, "Yeah... we have a rule about that, but we don't enforce it." Inspiring. Policies seem to change depending on who you talk to, which means you can't trust anything you're told--today's answer won't be tomorrow's. The cherry on top? When I asked to escalate my concerns, I was told the manager had no manager and was the highest level I'd be "allowed" to speak to. That's not leadership--that's avoidance. We even followed their suggestion to try another location, only to be sent right back to the same branch a couple months later--the one that openly admitted they couldn't handle the rentals. At this point, it's not bad luck--it's a pattern. Whatever deal you think you're getting, you're not. This place operates with zero consistency, zero accountability, and even less care for the customer experience. Do yourself a favor--go somewhere else.

I reserved early to make sure I had a car for my trip and they called me 3 hrs before leaving to…read morelet me know they would not have a car for me at all. Now nothing is available....

This is my second time purchasing a vehicle through berge auto! They have been the best and easiest…read morecar dealer to work with! I have sent my sister and couple friends over to them in the past year and we have all ended up with vehicles from them. Steph is wonderful at making sure she gets you into the car you want and has made loyal customers in my family for life!

We drove from Ogden to look at a car and do not regret it. Steph took amazing care of us and was…read morevery nice. They gave us a very fair trade in value for our previous car and we're straight up every step of the way. We felt that they treated us like we had bought 10 cars previously from them. We would recommend them 10/10. We will definitely be back when we are ready for a new vehicle. Thank you Berge Auto!

5 star rating for this location. I used it for my flights at the Provo Airport. Friendly staff…read more Quick service. No hassles. I highly recommend it!!

Best service at a rental car place that I've had. Manager Eric was so accommodating when our large…read morecrew flew in and needed our 4 vans asap at the airport. They really care about their customers. Joe was great at the front desk. Thanks guys!!