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Enterprise Rent-A-Car

3.3 (36 reviews)
Closed 8:00 am - 5:30 pm
Updated 1 week ago

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The parking lot is very damaged. Should be repaired it should be repaired; it makes it hard for disabled people in walkers j
Chad James F.

The staff was amiable, even though the wait was quite long, over 40 minutes, with only one person in front of me. But the staff was very apologetic, which I appreciated, so that did not cause any issues. I strongly recommend that before they give us the cars, they ensure the windshield wiper fluid is topped off, and no check engine light will keep dinging all the customers driving. This turned on before I even pulled out of the driveway at their place. I, unfortunately, could not wait any longer for another car, so that I couldn't go back in. I recommend they fix all the cracks in the asphalt outside. It makes it very difficult for people who are disabled with a walker to get around safely, and putting handicap buttons on the doors would be fantastic. I am still giving five stars, though, because the staff was amicable.

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4 months ago

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6 months ago

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6 months ago

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3 years ago

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2 years ago

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3 years ago

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1 year ago

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3 years ago

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3 years ago

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3 years ago

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6 years ago

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10 years ago

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8 years ago

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6 years ago

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11 years ago

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5 years ago

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7 years ago

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7 years ago

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10 years ago

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7 years ago

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8 years ago

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9 years ago

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12 years ago

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10 years ago

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9 years ago

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11 years ago

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10 years ago

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8 years ago

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14 years ago

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10 years ago

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8 years ago

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11 years ago

They overcharged me but after couple of calls they refund my money back. Pricing is OK but you can find better deals.

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10 years ago

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Ask the Community - Enterprise Rent-A-Car

Is there a pick up/drop off shuttle service for the PVU airport?

Thanks for your question, Matt. Due to security regulations, our non-airport rental locations cannot pick you up or drop you off at an airport. Regards. - Lisa S

What? No pickup/drop off service to the Provo, Utah airport?

Hello Linda, Thank you for considering Enterprise. You are correct, this location is unable to provide pick-up or return service to the Provo Airport. -Samira

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Review Highlights - Enterprise Rent-A-Car

Manager Eric was so accommodating when our large crew flew in and needed our 4 vans asap at the airport.

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I've been spoiled for so many years by amazing servoice at National rent a car so going to this…read moreBudget I probably should have reset expectations. It's a good location - in-airport desk and the cars are just outside, so that part was great. But unfortuntately it was a little frustrating dealing with the checkout process. I had booked a four-door truck but despite the reservation a week in advance they didn't have one. It happens, but I thought the clerk might upgrade me to something nicer for the inconvenience, but this is a small location, they didn't have anything nicer. I made the reservation through Priceline, Budget allows bookings through Costco and Priceline but then doesn't accept the insurance you buy through these other platforms. I guess that's an issue I need to resolve with Priceline, but it's an inconvenience, and when I went to use Budget's insurance options it turns out they're almost equal to the daily car rate. The agent required me to put down a $575 deposit before he could tell me what the final bill would be. Isn't that backwards I asked, normally I pay when I know the total bill first! Anyways, the situation could have been eased by just some improved customer service and clear answers. Hopefully no surprises when I return the car. Note, the car was dirty and covered with dead bugs, maybe that's just how they do it here, it is an open air parking lot. I just want to encourage National to open a location here so I don't have to use Budget again!

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Utah Auto Gallery
Utah Auto Gallery

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Enterprise Rent-A-Car - carrental - Updated May 2026

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