Great location, enterprise has always been a good rental company…read more This last visit is a great example of their willingness to go above and beyond. I reserved a particular car because I am thinking of buying one. While I was waiting for parts to come in, I decided to rent a car for a week. They didn't have the car I asked for in and no one in the area did so they "upgraded me to size category up." Well I took the car and hated it. There wasn't anything about it I liked. So I called the next day to ask if there was anyway I could get something else. When I got there they had found the vehicle I had originally asked for. They gave me that car and took a bit off my bill.( I didn't ask them to and didn't expect them too but they did) the young man told me to let him know if I didn't like this one and made sure I was happy with everything before I left. If you make a reservation with one of these large rental places you have to understand that they can't always guarantee you'll get what you ask for but enterprise took the time to make sure I got what I wanted to the limited amount they could. I have had to rent many vehicles for work in the past and enterprise has almost always been the easiest and best company to work with

My family had reported good service but that was not our experience. Sold out of cars for the…read moreLabor Day holiday weekend. Our reservation was given to another customer

Enterprise in Orem,Utah, was amazing!!!!! We got there, and the rental agent, Natalie, took care of…read moreus like VIPs. She explained the ins and Outs in detail and showed us the car, the whistles and all. We were there for less than thirty minutes. The car was smooth!!! VW Teiango, I think. Go see Natalie in Orem!!!

They don't accept it with debit cards which is huge downside.. gladly i don't need any more rental…read moreright now...

We flew in to Provo to ski Park City. Rented a car from Rabbit and thought we'd save money but you…read moreget what you pay for and had lowered expectations. This was the best rental car experience we've ever had. Car was spotless and easy to get. Service was exceptional. We were informed on the way back, we didn't need to fill up the gas because they charge the same price we'd get if we filled it up, so we dropped it off, cleaned out our trash and had the best rental experience we've ever had. We'll always use Rabbit and hope they grow into other markets. Wonderful company and I'd highly recommend you give them a shot..it's everything you wish a rental car company could be.

From the owner: Be Hoppy! Rabbit…read moreRentals is a full-service rental company specializing in big, beautiful vans. You will finally be able to rent a vehicle that will fit your whole family

I tried to book a car on their website which was a nightmare. Ai system and chat were the worst…read moreI've ever experienced. After 30 minutes on chat they said there was nothing they could do to help me with a refund. At the airport there was only one agent so it took a while to checkout the vehicle. Agent was nice and that is why they got a 3 star rating. It would have been a 1 star otherwise.

Terrible customer service!! They'll cancel your rental the same day and not tell you. Front desk…read morepeople had attitude problems. Absolute worst!!

My experience with Utah auto Gallery was exceptional! Communication was Professional, pick up and…read moredrop off, went smoothly, and the driving experience was phenomenal. The vehicle we rented was in pristine condition to the point that we could not even tell that it had been rented before. Alex and the owners were enthusiastic and answered every question. The owner even had a few goodies installed for tuning to cater to any style of driving. I look forward to future experiences with UAG and highly recommend to anyone with interest.

I initially reached out to cancel a booking and was communicating with Mallory --who, despite…read moremultiple messages and clear communication on my end, made zero effort to help or follow up. Thankfully, after getting absolutely nowhere with her (or anyone else for that matter), I was finally able to get in touch with Joey who is the owner. He was the first and only person who actually listened, acknowledged the issue, and apologized for the lack of care I'd received. He was responsive, professional, and super understanding. Honestly, Joey's effort is the only reason I'm updating this review at all. Giving UAG another chance excited to see their team improve

We have been looking off and on since October for a car, we were very particular about we wanted…read more We saw a listing on KSL and drove down and got there about 1/2 hour before they closed. Kellen showed us the two cars we were interested in and gave great advice on which would be better for our needs and the price, which was exactly what we thought also. He showed us car fax and comps for similar vehicles within 300 miles and their prices are a bit below average. He stayed late, answered all our questions, wasn't pushy and gave us time to discuss what we wanted and the opportunity to think it over that night. We hadn't planned on buying right away but when we found what we wanted, we couldn't pass up such a good deal. He followed up the next day and was really helpful in getting things set up to purchase. Probably one of the best car buying experiences I've had. Highly recommend Kellen at Shamrock Auto.

You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

Best service at a rental car place that I've had. Manager Eric was so accommodating when our large…read morecrew flew in and needed our 4 vans asap at the airport. They really care about their customers. Joe was great at the front desk. Thanks guys!!

5 star rating for this location. I used it for my flights at the Provo Airport. Friendly staff…read more Quick service. No hassles. I highly recommend it!!

This is my second time purchasing a vehicle through berge auto! They have been the best and easiest…read morecar dealer to work with! I have sent my sister and couple friends over to them in the past year and we have all ended up with vehicles from them. Steph is wonderful at making sure she gets you into the car you want and has made loyal customers in my family for life!

We drove from Ogden to look at a car and do not regret it. Steph took amazing care of us and was…read morevery nice. They gave us a very fair trade in value for our previous car and we're straight up every step of the way. We felt that they treated us like we had bought 10 cars previously from them. We would recommend them 10/10. We will definitely be back when we are ready for a new vehicle. Thank you Berge Auto!

Did not honor the Costco Travel Price. Charged us over $100…read moremore than the said price and said that the Costco Travel Price is a suggested price

Never made clear to my husband and I that there was a hefty deposit required up front to rent in…read moreaddition to the rental fee--if this was made clear we wouldn't have rented in the first place, it was costly. The only way to "waive" it apparently was to email the guy proof of address... to an email he admitted he lost the password to, so literally no way to waive it then. DOUBLE-CHARGED us and then had the audacity to simply say "nope" when confronted in person about it without ever asking us for proof of it (see attached). They said they would send us our money back but they didn't only until after we reported them to the Better Business Bureau. If they scam you make sure you report them to BBB, that is the only way they will give you back your money! This Budget Rental is a total scam!!

I love renting with Enterprise. Every single office I've been to has been the epitome of customer…read moreservice. At this specific location the attendees were super friendly, professional and welcoming. You couldn't get better customer service. Thank you gentlemen! The car was clean and it was my favorite car to rent. The Sonata's gas mileage was perfect for my in town travels.

Save yourself the headache and rent from literally anywhere else…read more After multiple mistakes (and I do mean multiple), I was actually told by the "manager" to try a different location because this branch is essentially a training ground and "not equipped" to handle things. That alone should tell you everything you need to know. We rent cars regularly for business and gave this location chance after chance for over a year. Like clockwork, every single month came with a new issue--overcharges, missing deposit refunds, conflicting information, and zero accountability. Just when you think things are finally sorted, they find a new way to mess it up. The experience feels less like customer service and more like a game of "let's see what we can get away with this time." Cars were consistently given to us on empty, then magically documented as "full" so they could tack on fuel charges. Rates we were told were "locked in" (confirmed by multiple employees) changed without warning. One car reeked of cigarette smoke, and when we pointed it out, the response was essentially, "Yeah... we have a rule about that, but we don't enforce it." Inspiring. Policies seem to change depending on who you talk to, which means you can't trust anything you're told--today's answer won't be tomorrow's. The cherry on top? When I asked to escalate my concerns, I was told the manager had no manager and was the highest level I'd be "allowed" to speak to. That's not leadership--that's avoidance. We even followed their suggestion to try another location, only to be sent right back to the same branch a couple months later--the one that openly admitted they couldn't handle the rentals. At this point, it's not bad luck--it's a pattern. Whatever deal you think you're getting, you're not. This place operates with zero consistency, zero accountability, and even less care for the customer experience. Do yourself a favor--go somewhere else.