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    Budget Car Rental

    1.1 (11 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Budget Car Rental

    Truck rental

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    4 years ago

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    18 days ago

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    3 years ago

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    3 years ago

    Would not rent here again. People are very nice, but the business is extremely mismanaged.

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    3 years ago

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    Penske

    Penske

    (1 review)

    As a person who checks reviews on products/services before using them, it's the first time that I'm…read morewriting a review myself because I feel this is important. My experience with most things is that they either barely exceed or fall short of expectations, which is just fine and I'm almost always happy with what I get. With that being said, I'm writing this review because this experience varies drastically from the norm. Penske really screwed us over. Not once but several times. Our new source of employment, the reason that we moved, pushed forward my start date by one week. In spite of this, we still would be able to make the move with our original Penske reservation, however, this change took away any flexibility we once had. Saturday morning, the day that we had to pack and leave, we arrived to pick up our reserved truck when we were scheduled, the representative informed us that our truck isn't there and that there are three other reservations, all of which are missing trucks too. We were told that we would get a phone call sometime later that day when a truck was found for us. A couple minutes before 5:00pm on Saturday we got a call saying Penske didn't have any trucks but might get one Sunday...."but we can't confirm that either." The next morning more phone calls are made to Penske and still nobody knows where trucks are at and when they will be ready. At this point, I had to call around to different companies and make a different reservation. This choice wasn't as economical for us, but what was I supposed to do at this point. We ended up paying more money to go through a different company (limited options moving across the country with a last minute rental). Obviously more stressful as things were planned around having a truck. And the biggest (the reason I'm writing this review), is that we had to drive through the night, 53 straight hours to arrive on time for training. Instead of leaving Saturday afternoon we were leaving Sunday night, taking away anytime that we had set aside for sleep. Penske what's the point of a reservation? Why even bother calling me a week before the pickup date to confirm my reservation if you won't have the truck that you're calling me about ready? According to the contract, if I bailed on you or didn't show up, you would charge me $100. Thank goodness for you that only works one way. Good doing business with you Penske.

    From the owner: Save Up To 20% When You Reserve Online Today!read more

    Budget Car Rental - carrental - Updated May 2026

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