ONTIME movers is not only worst moving company I have ever dealt with, it's the worst service company I have ever dealt with. David, the owner, is a cheat, not only to his clients but to his poor, unexperienced staff (who he only pays $17 x hr). He charges a high daily rate & sends you a very slow & unprofessional staff - in order to make the process longer & be able to charge you more days. He sent me 4 people and only 1 person was moving, unbuilding & building furniture. One of the staff had a limp, was old & complaining about his knee the entire time. They were also extremely uneducated. They went through my safe, put my passports in a random box & didn't let me know - I thought I had been robbed! What movers touch a safe or important documents without letting someone know??? The staff didn't think to label the boxes, until I brought it up & the boxes had several past labels on them, making unpacking a headache and time consuming (only for more $$ in his pocket). They left all my husbands underwear and socks in a drawer in my old house!! It shows how how careless and sloppy they were. I really think he picks up his staff at a home depot parking lot with 0 experience. I was furious at David, he and his staff were very well aware how upset I was from Day 1, since we had paid a fortune($2k a day) for people as experienced as my very own housekeepers. David did nothing to make it right, he actually came to help one day since his team was not capable & he had the audacity to charge me for his time as well. He added it to the invoice at the end !! What a joke!! What owner comes to help an angry client and then on top of it charges for his time. It's really upsetting that this man is capable of having a business - if it wasn't for my own housekeepers & I to basically do the job for them, this job would have taken a lot longer and he would have charged more. DO NOT USE ON TIME MOVING. SAVE YOURSELF THE HEADACHE
My friend told me about Powerloaders Moving & Storage is great, supposedly they're amazing. It's worth getting a quote from them before continuing with Ontime Movers & having to deal with such an atrocious person like David. read more