We needed better lighting in our house, so after checking Yelp, I reached out to Capistrano…read moreElectric. Mike, who owns the business and does the work himself, did a fantastic job. We're thrilled with how everything turned out and just wish we had done it sooner. Capistrano Electric put in an LED light above our front door and added new LED lights in the kitchen and family room. He also fixed the lighting above our staircase, which was a big relief since it used to be hard to see going down the stairs. Mike installed a modern ceiling fan in my husband's office and a dusk-to-dawn floodlight outside. Everything looks great. Capistrano Electric worked quickly, knew what he was doing, and kept things organized. The price was fair and upfront, and Mike made sure to explain everything so there were no surprises. He was great at communicating, sending a bid the same day he visited, and keeping me updated on when he'd arrive and finish. When I decided to upgrade to more lights after seeing the kitchen, Mike let me know about the price change right away. We're really glad to have finally found a reliable and trustworthy electrician in South Orange County. I highly recommend Capistrano Electric to anyone who needs electrical work or advice.

Responsive and honest. Although the EV installation went well, my charger tripped occasionally…read more It turned out my Q5 EV charger had internal current protection that seems to conflict with the circuit breaker built-in current protection. Michael replaced the circuit breaker several times per my request and eventually installed a circuit breaker without the current protection. I confirmed with the EV charger manufacturer that is safe to do this installation and may be the recommended way with the type of charger I have.

Had an emergency power issue where my condos power went up because I messed up on new appliance…read moreinstallation. Hank came the same day and resolved the issue. Hank is knowledgeable regarding his trade and I would definitely rely on his experience in the future. I would highly recommend him.

The Good: Hank is a good guy and he works hard. Does a good job on things within his capacity…read more The Bad: He is NOT well versed in Tesla Wall Chargers. He can install it onto the wall but made wrong assessment s of the gauge of the wiring when all he needed to do was turn the dial to adjust the mode. He doesn't like to read the instructions even on items that he doesn't fully comprehend. Therefore, I would avoid using him on the electrical side. The Ugly: Hank is impulsive. I understood he is an older gentleman and it's hot in the garage but he kept dropping profanity like skittles even when the kids are closer by. Additionally he acts before he thinks. He ripped open the Tesla Wall Charger box before he even agreed to install it so return became impossible. Then he proceeded to "renegotiate" the cost of install because he had installed one earlier but took it off deeming the charger and wiring to not work when it was his lack of knowledge to change the settings. He kept flipping between getting paid by the job and getting paid by the effort spent. I ended up paying him for the lift that was complete at his "job minimum," which was higher than his original and renegotiated quote for that job, but did not pay for the rest of the job not done. This was not a pleasant experience. Bottomline, Hank installed the storage lift well so I was pretty happy with that. He is a good installer and a good man who seems to have a lot going on. However, the constant renegotiation, miscommunication, attitude, and lack of expertise made this a rough experience. Overall 2/5 for effort, but I would not recommend his services.

I really like this lighting store because for a small space they carry a lot of different options…read more I found the perfect chandelier for our kitchen remodel and Janna was so wonderful and communicative throughout the process. After I purchased the light they held on to it until our lighting was ready to go in. Super nice helpful people! I will definitely go back and have Janna help me again

What a wonderful business. I called with a question about possibly repairing our table lamp. The…read moreyoung lady suggested I bring it by for them to take a look. After seeing what was involved, they felt it was repairable. Gave me a timeline and an estimate on the cost, I was very pleased with the estimate.The shop itself is well stocked with a large selection of lighting displays and decor items. Staff is very knowledgeable and helpful. If you're shopping for lighting or need information, I highly recommend this business, nice people, family run and very helpful!! They got it repaired in record time and it's as good as new!! Great Service !!

I really want to like this place. The products look awesome. However, the Customer Service was so…read morebad that I cannot bring myself to buy anything in this store!!

Service is awful. The 2 employees in the store were uninformed, lazy, and did not seem interested…read morein helping us in the slightest. The first employee asked the other to answer our questions, which she was not able to answer. Instead she kept referring us to visit the website on our own time, outside of the showroom. This is a perfect case of management not training their employees in a manner to reflect the quality of the product they are representing. The woman who was asked to help us was dressed very sloppily and behaved like she had no interest in what she was hired to sell. The only reason I have given one star is because I am not able to rate them with zero stars. I have advised our interior decorator who sent us there, and our real estate agent who is one of the top real estate agents in Laguna Beach, of this experience, and will continue to tell anyone who asks, as we build out and decorate our new home.

Was quick and efficient, very easy to work with and great results! Steve was great with…read morecommunication and help resolve a crooked switch!

We have been with this company for a few years now, and we are very pleased with the work they have…read moredone so far. Steve, is very prompt and responsive. The electricians are very friendly, professional and knowledgeable. I would like to say a special thank you to Jonathan. Very nice guy. We highly recommend this company for any electrical issues or needs you may have. Good job Next Level Lighting and Electrical

Very responsive & does quality work. I've used Steve for several projects over the past few years.read more

We hired them to help with our restaurant equipment install. Simple job and they quoted 2k-2,500…read moreand it would be done in a day. Ended up taking three days, even though it wasn't more complex than discussed. No add ons mid project. Just did what we discussed. Hit me with a 5k bill and I refused to pay. Called them out on the bait and switch and said I would pay 3k which was more than we agreed. They refused and said I owe the whole bill. Very scam/bait and switch

I called them yesterday after my original electrician flaked on me. From the moment Hector took my…read moreinformation I knew this company was super professional. They came out today to fix my son's bedroom lights. And I have nothing but great words for them! They were CLEAN, they protected my son's bed etc from debris, they were efficient and knowledgeable, and explained things to us in ways we could understand. This company will be my new go to for all electrical needs and I will for sure be referring them to all my neighbors, family, and friends. 10/10

I requested a new outlet behind the TV and included a photo…read more Lighting and Electrical team responded very quickly with a detailed quote for moving an existing outlet vs creating a new one which was super helpful to know about. The quote was very reasonable. They followed up via sms where we confirmed the day and time and signed the e-contract The team was punctually there at the scheduled time and were absolutely excellent. Completed the work with great efficiency and accuracy within minutes. Excellent quality, speed and value, the magic combination. Couldn't have asked for more. I wanted the team to quote me on new scope while they were there but they couldn't because they were fully booked for another appointment which is perfectly understandable. So tip for customers is to make sure the scope is solid before the appointment. Accomodating surprise scope on site means they risk being late for other customers which they can't do and which I respect a lot! Thank you!

Our family has relied on Santa's Holiday Lighting for years, and they've always done an exceptional…read morejob decorating our home for the holidays. Kind, responsive, and great to work with, the team here is a joy to work with. A member of our family has special needs. Santa's lights help bring back the best memories for her and makes the entire holiday season a joy. If you're considering have them do your lights, do it. You will create memories with your family they'll remember forever. It's definitely the highlight of our holidays and gets the season off to a great start.

This was our first time hiring a company to put up our Holiday Lights and I'm so happy we used…read moreSantas Holiday Lighting. The staff was extremely friendly, helpful and professional. They came out looked at the house gave a quote and let us schedule when we were ready. Alex was AMAZING!! He showed up on time for the estimate and to put the lights on- was easy to get in contact with and did an amazing job!!! I would recommend this company to anyone! Wish I could give more than 5 stars!! A+++++

Great service!!! Easy to schedule, easy to communicate, and also the tech is very nice and…read moreprofessional! Highly recommended.

They did a great job cleaning up my front yard! I wish it didn't grow back so fast! I will be using…read morethem again.