I love this location Angel is always happy to help me out no matter the inconvenience!read more

Great customer service by Javier, I been doing business with cash 1 for awhile and every time is a…read moreplus !! I definitely recommended!

thank you so much to Danna she has been very helpful & made sure to guide me correctly very…read morerespectful as well!!!

Excellent customer service... they maybe busy but they will get to you ASAP…read more They went above and beyond to not only help me but buy out a loan I had at 120%..... and cut it down by wayyyy more than half! IRS unbelievable what folks can do when facing an emergency

I like this location because the employees are very nice especially Karla. She's she's always…read moreextremely pleasant.

Jesselle was fast and super nice I give her 5 stars for the help and very professional!!!!read more

Just had an interaction with KIMBERLY a representative for this company about my payment. While I'm…read moretalking KIMBERLY decides to cut me off and talk over me and when I asked her if I could finish talking she very sharply told me NO! I thought for sure I must have misunderstood her because who in their right mind talks to a customer like that so I asked again, are you not going to let me finish talking and she stated with an attitude like I'm some child " No, I am talking now." Who talks to an adult like that?! Who talks to a customer like that?! I will be going to the BBB and am filing a formal complaint with the regional manager. This is unacceptable and HIGHLY UNPROFESSIONAL, I would imagine a company who prides themselves would not have someone like this working for them. Obviously KIMBERLY needs some customer service training. I will never recommend this company to anyone.

Elie assisted me with my loan and was extremely pleasant to work with however Shanel, Chanel,…read morehowever the name is spelled, was nowhere near pleasant and my conversation with her has me never wanting to do business with this establishment again. Ive taken loans out a many times. She immediately had attitude in her tone, she wouldn't answer the questions being asked, and would only reiterate that she was waiting on her district managers response. I'm not sure why she couldn't provide the answers to my general questions, but she wouldn't. Elie did help me. To the district managers, you should definitely reevaluate who you have representing your company. A pretty face does not mean a pretty personality, a pretty face does nothing for customers. She's rude and I was able to be clearly hear her say "I don't care" (regarding my situation) prior to me engaging with her. Her personality and level of customer service was subpar, disheartening, and distasteful.

Sebastian was Awesome. Excellent customer service. Even got…read moreme a higher amount. Would definitely recommend this location.

I was called by customer service today regarding my account named Tory. She told me that even when…read moreI pay on time that the extra money i pay still goes towards interest ‍. This woman was completely disrespectful and irate because she was being asked a question that she had no answer for. I then requested her supervisors name and she denied me of that raised her voice to me and hung up in my face. This is the worst customer service ever.

I've been with Marcella for 26 years. Extraordinary service. Calls always picked up or returned…read morepromptly. Questions or service needs resolved quickly. They look for ways to save me money. Her staff are terrific. Highly recommended.

Marcella has been so helpful with all of my family's insurance needs. She is responsive, kind, and…read moreflexible. Her office knows what they're doing and are always willing to help out, even on short notice. I would highly recommend Marcella to anyone!

She is so helpful I recommend her . I went to a few places asking for quotes and hands-down she has…read morethe best price and she's very knowledgeable and very helpful I recommend her to fix your credit for your future needs thank you!! I already went up in my Cici and credit score and it's getting better!

Debbie is the best!! My ugly credit was holding me back from many things specially from getting the…read morecareer I wanted. Debbie was able to help me. A couple of months later boom! My credit went up and its clean. I am so grateful and Blessed to have come across Debbie.Thank you from the bottom of my heart for your help your Debbie.

Sierra Pacific is the place to go for car loan, 100%!!!!!…read more Terri is the super star and forever my hero. I had a very stressful situation in a span of 2 hours and she totally solved the problem. I would recommend Sierra Pacific going forward to anyone who has any type of banking needs. Depending on the time of year you visit or open a new account, they could be offering attractive perks as well!

If you are looking for a car loan, Sierra Pacific Federal Credit Union should be one of the 1st…read moreplaces you check out. Working with them is a breeze and they offer incredibly competitive rates. I had the pleasure of working with Terri and she was very communicative, answered all of my questions quickly, and provided me with great advice. Her service was impeccable and it really made the loan experience simple and easy on my end. I 100% recommend using Sierra Pacific for your loan and banking needs - you will not regret it!