I've been coming to the Orlando center for over a year on and off. When you get your initial…read morepromotion, be sure to schedule while you're in the chair. My first time coming the staff was very informative and make me feel safe. Considering donating? New Donor? Some types from a seasoned donor: -Give yourself a minimum of two hours to donate. An hour to donate and an hour to check in and wait. -Stay away from late appointments and lunch times if you can avoid. -Eat and hydrate before. -Upload any promotions prior to donating -You can request a phlebotomist (Miryan and Summer are awesome) -Bring a blanket or wear warm clothes. -Checkin is a small prick, donating is a bigger stick but not bad. You sit in a reclined chaise(lounger chair) while the machine removes the plasma and the blood is returned. -Sign up to donate and use my referral code : [https://info.biolifeplasma.com/new-plasma-donation-800-0422] or Coupon Code - 98374 I have rolling veins so I'm not an easy stick. My favorite phlebotomists are Miryan and Summer. They are professional, friendly, kind and very skilled. They are always very pleasant and ensure my comfort and safety. I love that and I'm thankful for them. If their management is reading this give them a raise and/promotion. I always see them hustling and going above and beyond. Recent Issue: Recently, I've seen a grumpy tech/manager, Sebastian walking around. Bad vibes. Today, I witnessed Sebastian announce prior to closing that they likely wouldn't be able to take donors. He sent two people home who've been waiting for nearly an hour. He seemed very motivated on sending people home, I watched the other techs pick up the pace. A customer complained stating that he'd driven over an hour. He said I can't control what corporate does and who they schedule. We have to go home and we have to be finished by a certain time. It's not our fault." SMH. And I JUST witnessed him nearly get into an altercation with a super friendly donor. I witnessed everything and there is something not right with this guy, Sebastian. Management should address and watch security footage. Please please PLEASE consider giving management/supervisory authority to individuals like Miryan, Summer and a lovely black lady with a beautiful Afro puff, I wish I knew her name. I appreciate they're professionalism, safe and swift service. I appreciate the new machines as they get you out quicker but you definitely feel it. I wish they would stock the center with hand soap and paper towels in the bathrooms. Also, masks would be great for clients and hand sanitizer at the questionnaire and vital station. Lastly, squishy balls that you can actually squeeze would be awesome Signed with love of donating, @ TheOriginalCharlestonian

The worst plasma place to go and donate, they have employees who don't focus on the donors, always…read moretalking about their plans outside of work. Distracted while they stick your arm. Some of their employees aren't very experienced with all "vein" types. From the director down to management everyone could use some training. The male "manager" with long brown hair is a distasteful person with little to no patient or customer service skills, the head phlebotomist (light skinned balled guy with glasses) I believe he needs some training as well. I could name more employees but those 2 specifically were the guys I spoke to on my last visit who were very rude and disingenuous employees. Also they will damage your body, or veins to no accountability.

This branch of OneBlood is especially stellar. I have donated almost 35 gallons at centers across…read morethe state, and I can attest that this one is outstanding. The staff there is incredibly friendly and deeply appreciative of each donor. Although I could select a branch within walking distance of home, I currently drive over thirty minutes across town to visit this particular branch of OneBlood. The facility is so clean, parking is easy, and many beds available for donations.

Came to donate blood today, this facility was great. I'll be coming back regularly to donate. It…read morewas so clean. Not crowded, I made an appointment online but they take walk ins. Interview process was easy and they made sure you understand everything. They answered any questions I had. Whole process took about an hour exactly.

they advertise promotions that are not true. then I contacted customer service twice - first lady…read moresaid I would receive the bonus in 3 days, and the second lady NATALIE said I wasn't entitled for it because I donated after November 16th. On top of that, when I said their team was very incoherent and I wasn't going to donate again - she didn't apologize or anything - she just said: do you want me to remove your email from our communication list???? Just terrible customer service!!!

If you will be donating Blood or Plasma this is the place you will be most comforted! Maria, is the…read morebest, kept me warm and comfortable! Her experience showed over and over! She enjoys her work in making this experience quite tolerable! Grateful for a person like her! Best, Scott

Octapharma Plasma - 5 Stars! Highly recommend! I've been…read moredonating at Octapharma Plasma for a few months now and it's hands-down the best center I've ever been to. The staff is incredibly friendly, professional, and actually seems to care about the donors. Everyone from the front desk to the phlebotomists greets you with a smile and remembers your name -- it makes the whole process feel welcoming instead of just transactional. The facility is spotless, modern, and well-organized. The phlebotomists are skilled -- I barely feel the needle and have never had bruising or issues. Compensation is competitive and always paid on the debit card right after donation with no hassles. They also run great new-donor bonuses and frequent-donor promotions that actually add up. If you're thinking about donating plasma, this is the place to go. Clean, efficient, kind staff, and you're literally helping save lives. Thank you, Octapharma team -- you make it easy to keep coming back!

Definitely slowest plasma place ever due to employees not really focusing and just playing around…read more Seems like a daycare for adults. Jamaican lady that takes your vitals moves like a turtle . Not sure if she's doing it on purpose or what but it's very frustrating. Once you get passed vitals you have to wait for your name to be called which is about 30-50 min due to employees playing around . Once plugged in and done it may take up to 30 min just to get disconnected from machine . My last time donating it took me 3 hours . How on earth thins place still working is beside me . Where are the supervisors ???

I always have a great experience with OneBlood. They make the process as simple as they can and…read moreshow tremendous gratitude to each donor. Donating is a relatively simple way to make a significant difference in someone's life. Injuries, transfusions for surgery, cancer and more keeps the pressure up on the need for blood. The entire process takes under thirty minutes and it's painless. On your way out you can grab a fun T-Shirt and a small gift card to one of your favorite stores or restaurants as a special "Thank you."

efore you donate blood here you should know that these companies make hundreds of dollars reselling…read morethe blood you give. In return, you get 2 cookies and a gift card. Mrore about the gift card later. I'm a middle-aged man. There's no way anyone could mistake me for a woman. I filled out the form and stated that I was a man. The interviewer asked if I was a man. And then after all that, he asked me, "Are you pregnant?"! I'm surprised he didn't ask if I was menstruating or lactating or had had a hysterectomy. Would he have asked a woman if she had erectile dysfunction or prostate problems? So if you refuse to go along in any way with this woke transgender nonsense, I suggest you stay away from One blood. Let me add that the interviewer looked like they were still in High School. Rather than asking adults about their sex lives (which they did, and will do to you and record your answers into their database), they should be working as hamburger jockeys at McDonalds. I doubt you want to discuss your private sex life with a kid who looks like they just attended their senior prom. Now to the gift cards. Surprisingly, people aren't motivated to give their blood to a company that resells it a huge profit if the donors get nothing in return but 2 cookies. Shocking, right? So Oneblood offers gift cards - for a fraction of the amount that they make off you. But do you get them when you give blood? Nope. They publicize that you get an "egift card at donation." I bet you think an "egift card" is a gift card like any other gift card and that you can walk out of Oneblood and stop at a Starbucks to redeem it on your way home. Well, think again. An "egift card" is a piece of paper with a code on it. A day or two later after being asked if you are a pregnant man, you have to go online, enter your birthdate (I'm surprised they didn't ask me If I were a man who was presently breastfeeding and how many sex partners I've had in the last six months!), enter a 13 digit (!) code, and maybe if the site is working, you might get a gift card delivered to you. By that time, you and all the other possibly pregnant men will have lost your patience and sworn never to go through this nonsense again. I mean, what guy has the time if he's too busy giving birth, right? I will never donate blood again. I already knew the whole thing was a profit-making ripoff of average good-hearted people, but this experience just told me how much worse it is than that.

The nurses are so kind and welcoming. I just want to say thank you for your service. God bless!read more

It's always cold in building. Bring 2 shirts, jacket and blanket. Since you'll usually be standing…read morein line for 40 minutes to an hour if 6 people in front of you. Wear wool socks so your feet don't get cold. Patience is tested here. Bring a small folding chair and cell phone to entertain yourself. Next you'll be seated in the he waiting area behind another 8-11 donors, wondering why they aren't calling names for 30 minutes stretch and not using both halves bed space. I think they are only allowed 6 donors per phlebotomist so 3 on the floor can only equal 18 donors at a time. And you wait and wait and wait and wait. Make sure your stomach is full before arrival because 2-2.75 hours will pass until your finally done. Bring a hard candy to suck on.

I love this location the staff everyone super funny you stay you help people and you get broken off…read morea little bit too little spending money

Place is always awesome no longlines no long wait times get in and get out how it's supposed to be…read more. Every other place I go to workers are always ghetto and always playing around . Ps it may not be so safe due to officer sleepy lol

Terrible! Absolutely terrible! I've been donating to a long time. I'm a platinum donor and it's…read morebeen getting progressively worse. Now it's to the point where it took 3 hours last two donations. I don't do it for the money, I do it because it's the right thing to do, I have B+ blood type but when it's less than convenient for me. I've started looking for another plasma company.

I've been coming here since high school and the folks are just as awesome as ever…read more The place is clean, service is quick, people are friendly, and the snacks and rewards are a bonus for doing something we should all do.

Changed their rewards, gave a double red blood cell and didn't get the double reward of $20, Just…read more$10. Reward website, after correct log in and correct code would not respond, Called customer service and got 3 different transfers to finally an automated message line where I could leave my message. Getting a damn reward is harder than the donation. I'm a 6 gallon donor of O negative CMV negative and thats where my total will stand as I will travel to donate elsewhere.

this place is a grass roots transformer. if you want to give and receive this is the place. i am…read morea case manager who was referred one heart a couple months ago. since i try to go to the retail store on saturday opening at 8am or swing by on one of the four days they have a food pantry to pick up meat, fresh produce, and non-perishables for my clients who just move into a place or are presently unsheltered. this agency has also provided items for a newborn with a single mother, a veteran who was just housed after being homeless for 5 years and more at no cost to myself or the person in need. if you want your donated treasures to go to a place that can multiply. give to one heart for women and children on rio grande. god bless you stephanie you gotta meet ms kay she is the sweetest ;)

I left the One Heart April food distribution feeling honestly hurt and frustrated. The cars were…read moregetting loaded with multiple boxes of food, while those of us who walked had to wait the whole time--just to be handed one small bag at the end. It didn't feel fair at all. People without cars are often the ones who need the most help, yet we got the least. Watching that happen right in front of us was really upsetting. I truly hope they do better and treat everyone equally next time.