they advertise promotions that are not true. then I contacted customer service twice - first lady…read moresaid I would receive the bonus in 3 days, and the second lady NATALIE said I wasn't entitled for it because I donated after November 16th. On top of that, when I said their team was very incoherent and I wasn't going to donate again - she didn't apologize or anything - she just said: do you want me to remove your email from our communication list???? Just terrible customer service!!!

If you will be donating Blood or Plasma this is the place you will be most comforted! Maria, is the…read morebest, kept me warm and comfortable! Her experience showed over and over! She enjoys her work in making this experience quite tolerable! Grateful for a person like her! Best, Scott

I went online to schedule a donation. One of the ladies was super unfriendly and started…read morecomplaining about my dog before even entering. He went straight to sleep under my chair so she stopped about it. The bus is very worn out. My iron was too low so I was sent away.

We had a very disappointing experience with the blood bus that came to our community. My husband…read morewas willing and ready to donate blood, which is such a generous act, but unfortunately the experience was not welcoming. Because he doesn't speak English, the staff member assisting him was very rude and made him feel uncomfortable and disrespected. Donating blood should be a positive and inclusive experience for everyone, regardless of language barriers. Due to how he was treated, we decided not to donate at all. I hope in the future there is better training in customer service and more patience and understanding toward people who may not speak English fluently.

This branch of OneBlood is especially stellar. I have donated almost 35 gallons at centers across…read morethe state, and I can attest that this one is outstanding. The staff there is incredibly friendly and deeply appreciative of each donor. Although I could select a branch within walking distance of home, I currently drive over thirty minutes across town to visit this particular branch of OneBlood. The facility is so clean, parking is easy, and many beds available for donations.

Came to donate blood today, this facility was great. I'll be coming back regularly to donate. It…read morewas so clean. Not crowded, I made an appointment online but they take walk ins. Interview process was easy and they made sure you understand everything. They answered any questions I had. Whole process took about an hour exactly.

Prior to this visit, it had been years since I last donated blood. Now that my son is old enough to…read moredonate, he decided to go with me. I scheduled an appointment online a week in advance. No other donors were present when we arrived on a late Friday afternoon. The check-in process and completion of required forms takes a few minutes, but it's easily carried out via tablet. The 2 ladies assisting us were friendly and helpful. I had no issues completing the entire process for a successful donation, but my son started to feel woozy while his blood was being drawn. The staff was very attentive, making sure his condition improved using cooling towels, a drink and snack. They encouraged him to take his time recovering, making him feel at ease. I really appreciated their sincere concern and care. The interior of the bus is clean, bright and pretty chilly. Good idea to have a jacket. The rewards you'll receive are a bonus, but giving blood is a very worthwhile, impactful practice that goes a long way to help others.

So this was my First experience with One Blood. I actually was at a different location the day…read morebefore but they lost power just as I was ready to start. I ran across the Waterford Lakes location the next day and while it was a smaller bus the staff was great there. They made me feel comfortable and were accommodating even though I had no appointment and just walked in. This location is closest to my home so I will be going back now that I see the process is so easy and the staff is friendly !

Each whole blood donation has the potential to save up to three lives. Every two seconds of every…read moreday, someone needs blood. That is a compelling reason to donate. OneBlood has over 200 blood mobiles and 96 donor centers. This makes it easy and convenient to participate in saving lives. My personal experience takes about thirty minutes from start to finish to donate. It's painless and rewarding. The staff is friendly and the atmosphere is comfortable.

The entire staff were absolutely amazing. Friendly, professional, helpful, and answering any…read morequestions I had. The office was immaculate and all of the other patients were respectful of each other, and pleasant. This was one of the best experiences that I've had in years. Keep up the good work. I highly recommend this office for all of your needs that they provide.

Friendly and efficient! What a delight to find a medical office running smoothly, was in and out…read morein no time.

First time blood donor here! Booked an appointment online. Easy to book, walked in, no wait! They…read moretook vitals and had me complete a questionnaire, then prepped me for my donation. Comfort sofa chairs, exceptional techs drew my blood easily (I'm a hard stick), and I was in and out in 15 minutes. Earned four free movie tickets and a cool Blood Donor sweatshirt! I recommend this Blood Bus from One Blood

First time going to their Altamonte location. I had to swap my 1pm appointment to 940am, so it was…read morea bit busy when I git there. Made myself comfy and just waited till they were ready for me. One of the techs was getting trained on the platelets technique, but even with that small bump, everyone was very professional, and I was acknowledged when I arrived and ready for my blood donation within an hour or so after my allotted time. Being two techs on site, they were smoothly getting folks prepped, set up on the machines, and out the door. I'm glad to know this location is available close to home. Will return for the next donation in a few months.

I chose Sand Lake Dermatology Center after a negative experience with another clinic. The reviews…read moreare great so I felt like this would be a good choice and so far after two appointments, I really like this clinic and Dr Mailer. Before coming to Sand Lake Dermatology I had a biopsy at another clinic and was scheduled to have a carcinoma removed. I was unable to have this done at the other clinic so I booked the first appt available with Sand Lake Dermatology which was set for the end of July. Once I was able to get my records sent to the clinics, a staff member called me right away and moved my appointment to have a carcinoma removed from my face to last week. Because of the interactions I had over the phone and online with this clinic, I felt comfortable having this clinic remove the carcinoma even though I had not even seen the clinic nor doctor. While I was mildly aware of what the procedure entailed, the staff that prepared me answering questions and numbing me(Marisol and Aaron) were great and made me feel comfortable. Dr Mailer was just as nice and made me feel comfortable. I was of course aware of the dr performing the procedure, I couldn't see it and didn't feel it. The procedure is called Moh's procedure where they typically cut away the determined margin around the affected area, bandage you up and let the patient wait in the lobby while the removed specimen is being reviewed in the onsite lab. If the lab determines that not enough was removed to show clear margins, the patient is brought back in and the dr removes more repeating the process until margins are clear. In my case, the dr removed all that needed to be removed leaving clear margins so after the lab results returned after a couple of hours, I was brought back into the procedure room and the dr proceeded to stitch up my wound applying dissolving stitched under the skin and removable stitches outside. My appointment for follow up and outer stitches removal was set for one week later( this past Tuesday). I was prescribed a heavy antibiotic and advised to keep Vaseline on the stitched up area and keep it covered with a bandage that is changed daily. Once I was stitched up, I mentioned a growth I have noticed on my eyelid and the dr suggested that on my follow up appointment she would take a biopsy. So this past Tuesday I had stitches removed, the area where I had stitches seems to be healing well and it doesn't appear that there will be a heavy scar. I am happy to see this as the area that was removed was quite large and the area stitched was quite long. The nurse, Natalie numbed my face, the stitches were removed and I didn't feel anything. They also numbed my eyelid so the biopsy could be taken. This is a sensitive area so this was a bit more intense but it went quickly and the biopsy was done. I will likely have results next week. What could have been a high anxiety first procedures (I've never had any surgery or stitches) turned out to be a pretty smooth experience. I recommend consideration of Sand Lake Dermatology as the staff and Dr Mailer were great, the waiting room is comfortable and even the staff that manages scheduling, check in, check out, nurses, physicians assistants all made me feel important, individual and taken care of. I wish all medical experiences could be similar to what I experienced.

What a wonderful dermatology center! I called and made my…read morefirst appointment and it took a month which is completely fine. When I went for my first appointment they said they were able to take out my cyst and I made an appointment the following day. The staff and doctors are all very knowledgeable and very kind and nice. I am so happy that I came here for such a sensitive subject for me. I can't recommend this place enough!