Drove 40 minutes to get here after the owner told me I could get both my front and back screen for…read moremy iPhone fixed. The owner was quick to respond. When I arrived, I was told by a different worker that he can only do the front and I would have to come back tomorrow in order to get the back fixed. The owner was not even here. Most days I would not mind the inconvenience, but this is very unprofessional on their part. I was offered a free tempered glass for my inconvenience. Walter was informative and fixed my front screen quickly, taking less than 20 minutes. Kudos for the quick service but I just wish I was informed of what can be fixed and what could not when I messaged the business ahead of time. Instead of having to make two 40 minute trips, I would've preferred to make only one.

Very fast response, very professional, and reasonable prices. Phone looks brand new can't wait till…read moremy iPad is finished.

I haven't left a review on yelp in years but felt compelled to do so with Alex because of how…read moresatisfied I was with the service. Alex fixed my phone, my wife's phone, and my brother's phone - both our screens and batteries - while I was in town visiting my brother. He was incredibly professional, did an excellent job, was extremely responsive before showing up, did an amazing job explaining what was wrong with our phones, and charged a very reasonable price that was incredibly cheaper than getting it done at the store. He came to our house so it was extremely convenient. I was extremely satisfied with his service and felt that his rates were an incredible bargain. 100% would recommend to everyone. Alex is amazing.

THE GOAT! My son just started at UNC CHARLOTTE and dropped…read morehis iPhone 11 cracking the glass and making it inoperable. Called Alex, we make an appointment to meet my son in front of his dorm an hour later, phone is fixed 15 minutes later,we Venmo him a very reasonable amount of money, DONE! Do not hesitate to use this guy!

This place has horrible customer service. I called to ask about a tv repair question and the acted…read morelike he was too busy and mumbled something and when I asked him to repeat himself and he hung up on me. I left a review on google and they responded by saying I obviously dialed the wrong number. Like there's no possible way this happened and I was in the wrong. I'm not an idiot. They answered Advanced tv so yes it was in fact them. Don't bother with these guys.

Would give them a zero if possible. We drove 45 minutes from SC to drop off a large plasma TV that…read morehad recently stopped working. The place is an absolute disaster inside, but not having frequented many tv repair shops, I wasn't sure if this was the norm or not. They don't take debit or credit cards and he charges $50.00 to diagnose the problem, so we had to go back out and get cash. We left the TV with him and he said he would call to let us know what the issue was. When we didn't hear back after about a week or so, my boyfriend called him. He gave us the specific serial number and part number we needed to order. He originally told me that he could order it, but it would be less expensive if we ordered it online. We did that and had it sent directly to the shop. Another couple of weeks went by and we heard nothing, even though we knew the part had been delivered a week previous, so my boyfriend called him back again. He said the part we ordered didn't work in the TV and that it can be tricky even though the part number and serial numbers match up. My boyfriend asked him if he could just order the part, and then bill us for it. He said that they don't do that. So my boyfriend let him know we would be up on Saturday to pick up the TV. They are only open from 10-2, so we got there at 12. The OPEN sign outside was on, but the door was locked. There were two other customers in the parking lot (one there to pick up his TV that also wasn't fixed). My boyfriend called the number on the sign and the same guy we had been dealing with picked up and said he was at lunch and to wait for him to get back in 30 minutes or so. Understandably we were irritated seeing that they are only open for 4 hours on Saturday, and like most working people, we had a lot to get done that day. He asked us to let everyone in the parking lot know that he was at lunch and would be back in thirty minutes or so to which my boyfriend refused. We left and came back 45 minutes later, my boyfriend walks in and the guy says the TV is still not put back together, that it will be 30 minutes and he will leave it on the porch. My boyfriend (who is typically a very good natured and calm person) was upset and had words with the guy. The guy told him we were lucky they are open on Saturday at all and that it was his fault that we ordered the wrong part. These people are supposed to be in the business of repairing TV's. If it were easy, we wouldn't have felt the need to take it to a "professional". If it is tricky to find the right part online, he should have helped us, sent us a link or something. We came back, started loading the TV in the truck and the guy was outside the shop watching us and furiously typing or texting on his flip phone and taking pictures of us, as if we were doing something criminal. It was very strange and would rate as one of the very worst customer service/business experiences I have ever had. We did receive a recommendation after we had dropped this one off for a more local repair place. My boyfriend dropped the TV off yesterday, so we shall see ...

Very friendly and professional.the best work at the cheapest prices.provided ever service to the…read morehighest standards.i had a phone unlocked from a frp lock and anothers screen replaced and couldnt ask for better service.

From the owner: Screen repair for $70 any smartphone.that is the screen as well as the installation labor all…read moreincluded.all other repairs also available as well as cell phone unlocking,frp,carrier,OEM,screenlock bypass as well as bootloader to perform root service for complete control of all your phone modifications....limited time deal on screen replacement...2 phones complete screen replacement for $120..any phone make or model screen and labor included

Jamie came out on a rainy Sunday afternoon and quickly replaced the screen on my IPhone 6 since I…read moreneeded it in working order before Monday morning. Unfortunately, I had the screen replaced by another company in Raleigh several months ago and their workmanship was not nearly as good. I guess you see the trend, I'm a little rough on my phone! Great prices, a few bucks less than others and they come to you and do excellent work. What's not to like? I'd highly recommend Jamie and iCracked.

I just picked up my iPad 3 and looks new!!…read more He was very professional yet friendly. I called couple shops before I called him and he was the cheapest I found. He was on time when he picked up and dropped off my iPad which I liked. He fixed my iPad in timely manner with affordable price. Thanks!!