I was a little hesitant about the mobile aspect, but this was a fantastic service. Quick, extremely…read moreconvenient, great value, and all around professional and well done. Definitely would recommend!

I had a really simple issue that put me into a panic because it happened on a Saturday afternoon. I…read morecalled and was told to please come right in. The staff was so kind, courteous, patient, and understanding of my laptop needs. I have never experienced this level of care or customer service from professionals in the IT field outside of my school district. I highly recommend coming to see these gentlemen for all of your technical needs!

This is a quality store for phones and computers. They provide a stellar service with a genuine…read morefocus on customer service. We came in with our granddaughter to get a new screen for her iPhone. Johnathan greeted us, as we could tell he was quite busy. He said he was very busy, but would see if he could get it fixed by the time they closed. We returned near closing and Arie greeted us and mentioned that Johnathan was in the process of fixing the iPhone. He ended up completing the job after their posted closing hours. During the repair he mentioned he had gone over the entire iPhone ( batteries and all ). You just don't get service like this anymore. Without question, we would highly recommend Source1Phones, they certainly go the extra mile in assuring quality

THE GOAT! My son just started at UNC CHARLOTTE and dropped…read morehis iPhone 11 cracking the glass and making it inoperable. Called Alex, we make an appointment to meet my son in front of his dorm an hour later, phone is fixed 15 minutes later,we Venmo him a very reasonable amount of money, DONE! Do not hesitate to use this guy!

My screen on my iPhone 11pro cracked and these guys repaired it in less than 20 minutes in my…read morekitchen. Very quick and screen is working great! They even put a new glass protector on the screen. Great pricing too! The best around. Highly recommend!

Drove 40 minutes to get here after the owner told me I could get both my front and back screen for…read moremy iPhone fixed. The owner was quick to respond. When I arrived, I was told by a different worker that he can only do the front and I would have to come back tomorrow in order to get the back fixed. The owner was not even here. Most days I would not mind the inconvenience, but this is very unprofessional on their part. I was offered a free tempered glass for my inconvenience. Walter was informative and fixed my front screen quickly, taking less than 20 minutes. Kudos for the quick service but I just wish I was informed of what can be fixed and what could not when I messaged the business ahead of time. Instead of having to make two 40 minute trips, I would've preferred to make only one.

Very fast response, very professional, and reasonable prices. Phone looks brand new can't wait till…read moremy iPad is finished.

This place has horrible customer service. I called to ask about a tv repair question and the acted…read morelike he was too busy and mumbled something and when I asked him to repeat himself and he hung up on me. I left a review on google and they responded by saying I obviously dialed the wrong number. Like there's no possible way this happened and I was in the wrong. I'm not an idiot. They answered Advanced tv so yes it was in fact them. Don't bother with these guys.

Would give them a zero if possible. We drove 45 minutes from SC to drop off a large plasma TV that…read morehad recently stopped working. The place is an absolute disaster inside, but not having frequented many tv repair shops, I wasn't sure if this was the norm or not. They don't take debit or credit cards and he charges $50.00 to diagnose the problem, so we had to go back out and get cash. We left the TV with him and he said he would call to let us know what the issue was. When we didn't hear back after about a week or so, my boyfriend called him. He gave us the specific serial number and part number we needed to order. He originally told me that he could order it, but it would be less expensive if we ordered it online. We did that and had it sent directly to the shop. Another couple of weeks went by and we heard nothing, even though we knew the part had been delivered a week previous, so my boyfriend called him back again. He said the part we ordered didn't work in the TV and that it can be tricky even though the part number and serial numbers match up. My boyfriend asked him if he could just order the part, and then bill us for it. He said that they don't do that. So my boyfriend let him know we would be up on Saturday to pick up the TV. They are only open from 10-2, so we got there at 12. The OPEN sign outside was on, but the door was locked. There were two other customers in the parking lot (one there to pick up his TV that also wasn't fixed). My boyfriend called the number on the sign and the same guy we had been dealing with picked up and said he was at lunch and to wait for him to get back in 30 minutes or so. Understandably we were irritated seeing that they are only open for 4 hours on Saturday, and like most working people, we had a lot to get done that day. He asked us to let everyone in the parking lot know that he was at lunch and would be back in thirty minutes or so to which my boyfriend refused. We left and came back 45 minutes later, my boyfriend walks in and the guy says the TV is still not put back together, that it will be 30 minutes and he will leave it on the porch. My boyfriend (who is typically a very good natured and calm person) was upset and had words with the guy. The guy told him we were lucky they are open on Saturday at all and that it was his fault that we ordered the wrong part. These people are supposed to be in the business of repairing TV's. If it were easy, we wouldn't have felt the need to take it to a "professional". If it is tricky to find the right part online, he should have helped us, sent us a link or something. We came back, started loading the TV in the truck and the guy was outside the shop watching us and furiously typing or texting on his flip phone and taking pictures of us, as if we were doing something criminal. It was very strange and would rate as one of the very worst customer service/business experiences I have ever had. We did receive a recommendation after we had dropped this one off for a more local repair place. My boyfriend dropped the TV off yesterday, so we shall see ...

Price gouging at its finest!! $5 for a black and white paper print is downright highway robbery!…read more The library printed my materials for $0.15 per page. You decide: $20 or $0.60???? This material was nothing spectacular and nothing that required special handling.