Elaine here at Mail Bank is wonderful! It was great to know that my packages and mail were safe for…read morea very reasonable monthly fee. Can't recommend their services enough, even if you're just thinking about getting a mailbox I'd recommend going down and talking to her and Kim. It's absolutely worth it!

This mail location is beyond fantastic. Our family had to get some very fragile items shipped and…read morequickly. Kim at Mail Bank, was patient, kind, helpful and did a fantastic job both wrapping fragile items, and helping us understand how we could package things in a way that would most serve our financial needs. If you don't want to deal with the long line at other locations, look no further - this is the place to go! You will get truly great customer service here. I personally want to thank everyone at Mail Bank for the way in which you helped us.

BEWARE: Apparently Refrigeration Is a Secret VIP Benefit. Now I understand why this location has a…read morelow star rating. This review is for the UPS Store at 8226 Menaul Blvd NE in Albuquerque. For approximately nine months, I had refrigerated medication shipped to this location as a UPS Access Point. Every shipment was refrigerated, so I reasonably believed temperature-sensitive medications would be handled appropriately. Then one shipment was left unrefrigerated and ruined. An employee acknowledged the issue and documented it. Management had my contact information. No one called. No one apologized. No one followed up. When the replacement shipment arrived, I finally heard from management not to apologize, but to explain that refrigeration is merely a "courtesy" for non-mailbox customers and that I should not expect my medication to be refrigerated unless I pay for a mailbox. So apparently the policy is: refrigerate medication for nine months, never tell the customer it's optional, leave a shipment out and ruin it, then explain afterward that the customer should have somehow known better. Even more impressive was being told that the store bears no responsibility because I didn't pick up the package fast enough. Apparently accepting temperature-sensitive medication and then failing to store it properly is not the issue the customer is. If refrigeration is not guaranteed, customers should be told before packages are accepted, not after a shipment is damaged. Based on my experience, if you have refrigerated medication, choose a different UPS Access Point.

Devin was able to sell the print label services and expeditiously send my package on its way.read more

Stopped in here to get some important documents notarized. Given the season, it was extremely busy…read morebut the staff was very professional and patient. Special shout out to Sahaih, whom was kind and very thorough with our documents. Give the guy a raise

Cramped parking lot, but great service inside. The place was also busy but they had enough…read moreemployees ot handle the rush. Package arrived as expected.

Every time I go inside someone or something had died in the the restroom place always stinksread more

You wanted to charge me over $100 to post a $9 boomerang The USPS did it for $11. You suckread more

We are a small trailer manufacture and we make cargo & pet trailer that can be pulled behind a…read moremotorcycle. Dave and his team ROCK!!! We have been using them for over four years and not one complaint from our customers. They are very reasonable in price, very responsive, and very polite. Every company should provide the same outstanding service as Certified does. Thanks Dave and team!!!

I used Certified Packing to crate and ship furniture from Albuquerque to San Francisco. The…read morecrating job was done really well which resulted in the item arriving safely. They were understanding that I was sensitive to price and came up with reasonable tradeoffs and ideas, including taking a trip to the furniture store to look at the piece in person. Communication was clear and prompt, I'd do business with them again.

I had a great visit at the FedEx office…read more I couldn't find a local notary so I went here. Upon walking in, they had several employees bustling around. One woman was able to help me quickly. She printed out my 1 page for free and completed my notary in less than 5 minutes. In that time, people were coming in and out doing business and going on their way. Definitely recommend.

Still with only one person working here this is one of the fastest FedEx locations I've ever been…read moreto the gentleman was super friendly and helpful.

A great experience!!! Nikkoli turned an errand that I was dreading into a very pleasant experience…read more He was so patient and helpful. He went above and beyond to help me with several returns. He even went out to my car to carry in an additional heavy box. The UPS STORE in Enchanted Hills, Rio Ranch NM is so lucky to have him!!! Thank you again, Nikkoli!! I hope you go far!!! Sincerely, Laurie

Nikkoli couldn't have been more helpful. He made an errand that I was dreading into a very pleasant…read moreexperience!! I had several returns that all combined were very heavy. He even went above and beyond by going out to my car and carrying in an additional heavy box. The whole time he was so patient and told me not to worry, "It's all good", he expressed. I wish all young men were like him. I hope he goes far!! The UPS STORE is lucky to have him!!! Thank you Nikkoli!!! Sincerely, Laurie A

We looked at stores online and went to the Juan Tabo location but it was closed down. The next…read moreclosest location was on Menaul. Danielle was SUPER patient and informative, guiding me on how to scan my tax documents. The store was busy but clean and efficient. The pricing for scanning was really reasonable too. We were in and out quickly.

Not sure why they are closed at 8:30 AM when their advertised hours are 8-8. Some people really…read moreneed these services for work. This is an undependable location.