so I give 5 stars for the techs. The quest in TO can never get my vein the first time but this one…read morecan. The thing is if you have to go in the morning before work or fasting and don't have an appt the wait is insane. I arrived 5 min before they even opened for the day and I waited an hour and 40 min. They take the walk in patients last but when they schedule like 5 appts every 10 min that gives no time for walk ins. I think they should book at least a little extra time for walk ins.

I'm very disappointed with the service at Quest Diagnostics in Simi Valley. I was trying to get a…read morefasting blood sugar test for my dad, who is currently undergoing radiation treatment. There are no appointments available before 9 AM for the next 2-3 weeks, and we were told we could come as a walk-in. However, even when there are no scheduled patients waiting, they do not call the walk-ins. We are left waiting for hours while several staff members are working. There is also a standby list, but it doesn't seem to be used. For a patient undergoing radiation who needs to fast, this is extremely frustrating and difficult. I hope Quest reviews this process and provides a better system for walk-in patients.

Efficient, professional and no waiting. Went in for routine blood test for wellness check…read more Phlebotomy was very gentle while drawing blood.

Dr referred me to Quest for a fasting blood test. After waiting 45 minutes I gave up and went to…read moreDignity. Amazing service!!! No line, super nice, gentle, friendly, patient and all around great experience. Cannot imagine why anyone would go anywhere else. Highly recommend.

Thank you for a trouble free appointment. I was impressed with…read moreeverything and everyone. I'll see you in 6 months. Roger Smith d.o.b. 10/29/1938

The Best all around! Echo Tech was able to get me in for an ultrasound ( after an irregular…read moremammogram) faster than any other facility within a 50 mile radius. Staff warm and accommodating, facility easy to get to and ample parking. This is my new place!! (especially after my regular place closer to home, has messed up appts and has a 3 month booking wait...)

Blood test .done by Jagruti . She was amazing didn't have any problems finding rolling veins…read more One poke and it was dome.

Had an appointment I was about 7-10 minutes late to (my mistake) but when I tried to speak with a…read morephlebotomist she told me I would be considered a walk-in at that point. They then had me wait 3 hours to get my blood drawn when there was two people in the lobby then entire time. Usually I'm very understanding and patient, but they were well-staffed and 3 hours is just ridiculous and I work in healthcare. Once they took my blood they immediately brought another patient into room. No sanitation at all.

DIDNT HURT AT ALL the women running this is really good and a fast work very professionalread more

From the owner: Mobile Phlebotomy business specializes in saving time and convivence for all our clients. By having…read moreCertified Phlebotomist comes to you!

I received good service. I know bad customer service is everyones main complain for this location…read morebut me personally I was taken care of properly. Made an appointment for 12pm I arrived at 1148. Checked in on their kiosk which was super easy, I just scanned my barcode that was sent to me by email. A male called my name asked for confirmation number and then I waited to be called. I was in by 12:02 pm about 2 mins after my scheduled appointment. I'd say that's amazing in my book. Staff was nice, explained the process of what I needed to do and took care of business. I was in and out by 1215 ish the latest. I had planned to be there for an hour and so I cleared my schedule from 12 to 1. Now I had all this time to kill and decided to just run more errands. So I went to the DMV. I was impressed. Good job, LabCorp.

I had an extremely disappointing experience at the Labcorp West Hills location while completing a…read moremandatory pre-employment drug screening. When I arrived, there was no one at the front desk for several minutes. When a staff member finally appeared, I was simply directed to use the kiosk, despite having questions that required assistance. During my visit, I also observed elderly and disabled patients who appeared to need help checking in, yet they were also directed to the kiosk with little to no assistance. After checking in, I waited approximately 20 minutes before being called. The employee who assisted me displayed some of the worst customer service I have ever encountered in a medical setting. Her tone was stern, dismissive, and unwelcoming from start to finish. I understand that drug testing requires specific procedures, but there is a significant difference between enforcing procedures and treating people with respect. Throughout the process, I felt as though I was being treated like a suspected criminal rather than a professional completing a routine employment requirement. Every instruction was delivered with an unnecessarily harsh tone, and the overall interaction left me feeling degraded and uncomfortable. Regardless of whether someone is taking a pre-employment screening, a court-ordered test, or any other medical test, patients deserve to be treated with dignity and basic courtesy. The entire experience felt cold, impersonal, and hostile. If I had a choice, I would not return to this location and would not recommend it to others. Unfortunately, this location was assigned by my employer. This was easily the worst experience I have had in a healthcare-related setting, and I hope Labcorp takes steps to improve both its customer service and patient experience.

It seemed: understaffed, ill equipped, aloof…read more FYI: The staff informed us that this is a county hospital, not really linked to UCLA. Your UCLA records will not be there. Someone said the wait time was six hours, but we didn't stay long enough to find out. The waiting area was huge. There were about 14 people in that wait area. The staff was too busy to help someone in their hospital wheelchair go to the restroom. That's kind of shameful. (edit: I had to drive 20 minutes to the hospital to help this person get to the restroom so they wouldn't injury themselves further while holding it in!!!!!!!!!!!!!!) We get to the restroom and a younger nurse was using the accessible stall on her phone. Idk if she was using it for the toilet, because she left a stack of toilet seat covers on the toilet for some reason. Confusing. Anyway... not great. The front desk associate took like 10 minutes to get a wheelchair. The parking area is also very small. People were making up new spaces at the ends of the rows and along the curb, blocking the handicap parking, which isn't located near the ER entrance. Under construction, too. Are they updating accessibility? I wonder.

The emergency room is great. A long wait, but the doctors and nurses are caring and thorough. Our…read moreparent was admitted for a small stroke. It may say UCLA on the door but the facility is old and seriously in need of updating. The nurses are great but completely overworked .ww see a doctor once a day for 2 minutes. They tried to discharge her and wanted us to sign off on a discharge that had things checked off that had NOT been done. Zero real instruction or care plans. Just "you are good to go". We felt very uneasy. When we asked that an occupational therapist actually come in to assess balance (it was on the checklist as completed) they became very defensive. Suddenly a night doctor with zero interpersonal skills shows up and states he will "allow" her to stay over one more night to speak to the morning attendance and get some guidance for discharge. I e last thing. In two days I saw zero cleaning staff. Finally the trash was emptied when it was overflowing. So, you can put UCLA on the door but this is nothing like Ronald Reagan Medical Center. My advice is to drive over to Westwood if at all possible, or go to Cedar Sinai in Tarzana.

I went to Dr Murphy for bio identical hormone treatment and a serious sugar imbalance that is…read moreaffecting my eyesight. First off, it's REALLY hard to get her to respond to you. She infrequently answers emails and then complains if you send too many. She took my blood the first visit where she brought in her new puppy. She paid more attention to the puppy than me and then charged me $300 for the visit. Okay. Hopefully she can fix my issue. The blood work came back. The report showed I had pre diabetes, lupus and some other horrible disease. She said I needed her to interpret the findings. Then she gave me 20 vitamins to purchase and take every day! I'm still having sugar issues and my eyes going wonky. OH!!!! And she charged me for a telephone visit to go over these results. Another $300!!! I took the report to my GP. I was so freaked out!!! He did blood work and I was fine. No diabeties no lupus. No other diseases. Fast forward 6 months. And my sugar is still messed up. My eyes are still wonky. Sent her an email asking why my sugar is still messed up. She didn't respond. Sent another email. She responded with an appointment. Sent back that time didn't work. Never heard back. In my opinion and experience, if you have medical issues, this doctor is not for you. If you need help and communication with your doctor. This is not the one. I have never had a hormone doctor charge me for tests and then another charge to review them!!! $600 later and a whole lot of stress because of her blood tests, I still have a sugar issue and my eyes are still going wonky! I'll find a new doctor. I'm not recommending this doctor at all.

Dr. Murphy helped me with my fertility. She was an impeccable listener and took time to learn about…read moreme and my partner. I felt that she really understood my healthcare goals and helped me achieve my pregnancy goals.

Excellent type of care! A great office experience the lady was really good. Took care of me. To…read morecut the blood really well. I highly recommend this quest.

Chris the girl was fast, almost painless and super sweet. Quest is a hit or miss. She was a hit…read more Explain the poop mail thing so even a stroke survivor could understand.