Christine, the phlebotomist and owner is the best I've ever been to! I need complex blood labs done through Boston and I'm grateful they are relatively nearby. I drive 35 min and it's worth it! Her calm reassuring nature is matched by her skill and knowledge. She also happens to be great with anyone that is neurodivergent. Can't recommend them more highly! Keep in mind they are only open limited hours. Please check before going out there. read more

Christine is "the" best in this industry. If you have a child who is afraid of needles, she is the one who can help. Biotex a very calm, peaceful environment, not sterile. Not a number. This is the only place I go. read more

I'm terrible at getting my blood taken, but these folks did an excellent job! My phlebotomist was caring, showed compassion and got my blood without me really noticing it too much! The wait wasn't long and the waiting room was very solid. Overall GREAT! read more

I have had blood draws here and the very kind phlebotomist has never missed! And, I do not have east veibs. Excellent experiences.

Christine at Biotex was absolutely wonderful. I had to come here after the lab I originally scheduled my tests at told me they couldn't do the test I needed for some reason. Luckily, Biotex was next door and Christine was incredibly helpful in taking care of everything. She was very knowledgable and professional, and also kind. read more

Christine is an angel in every way. She is gentile, kind, careful and very professional.

If more stars were possible, this business would have all of them and the some more. Upon entering one cannot help but notice the immaculate environment and soothing music. Christine's calm welcoming voice is delightful especially when one is fasting and it's early morning. When taken into the lab room, the chair is comfortable and immediately I noticed a large screen with images of swimming fish. I asked Christine if the use of a butterfly was possible for the draw to reduce bruising when she told me that they exclusively use butterflys there. What a huge relief! Blood was drawn effortlessly, a wrap was applied as Christine instructed me to keep the wrap on for at least 30 minutes. I did as I was instructed and has no bruising or discomfort. Sure happy to have found this lab! Highly recommend, this place is as good as it gets. Ample free parking out front. read more

I have been going to Biotex for about 15 years . Christine is a wonderful, caring , beyond skilled lady who always makes me feel at ease (I am terrified of needles) Thank you for exellent service and care ! read more

Had to get a blood draw a couple of times for my 4-year-old son and the staff was excellent. Both staff members helped with the draw to make sure everything went smoothly and he was comfortable. They were very accommodating, gentle, and sweet to my son. They got his blood first try and let him pick the color of his bandage and we were on our way. We called a couple of highly rated mobile services because we thought it would be better but they were expensive, unaccommodating, and actually more inconvenient. If you have a young one and want a painless process, go here. read more

After trying multiple Quest locations with no success, my pediatrician recommended Biotex--and I'm so glad I listened. They were able to draw blood from my 12-month-old on the first try! The staff was calm, gentle, and clearly experienced with babies (she did say she used to be a pediatric phlebotomist. They had an assistant to help hold him still, which made things way less stressful. The office was clean, neat, and we were seen quickly--no long wait at all. Honestly such a relief after the frustration elsewhere. Highly recommend for anyone needing lab work for their little one! read more

Amazing blood draw, one of the best offices I've ever been too. Very clean office with some of the friendliest staff I have ever experienced. They always take care of me when I need labs done in a very professional and kind manner. I will make sure to tell my friends and family to go here. read more

I love coming here to get blood drawn. It is truly a gem of a service business. In this day and age where almost nothing is customer friendly, Biotex an oasis in the desert of services businesses! All their staff is wonderful. Never busy. I have always been taken back to the blood draw room right away. The waiting room is very cool. Modern, comfortable, serene and has coffee and a cool flat screen with nice video images. Cindee at the front desk is just the greatest. She always greets me with a smile and is so kind, pleasant, helpful and treats me like a friend. She is such a pleasure to speak with every time I visit and get to interact with her. The phlebotomists are fantastic. Efficient, kind, thoughtful, very competent and we have interesting brief discussions. I just cannot recommend Biotex in TO enough. I almost don't want this special place to get out there because I want to keep it my secret. I actually look forward to visiting them since I know I will have such a hassle free and easy time. I've only had, at most, one person ahead of me every time I have visited. I remember the horrible days of the cattle call at Quest. Holy moly talk about worse than the DMV. What horrible experiences there. Biotex has been a godsend for me to get blood drawn and fast lab results delivered to my doctor. Love everything about this place. Great job Christine. You have created an awesome experience and valuable business in this community. read more

I have been going to Biotex for over 15 years because of their high standards, clean environment and efficient service. Their caring and helpful team is very good at what they do. I trust them with my lab draws and recommend them to family, friends and anyone looking for a high quality specimen collection provider. read more

Stellar care and speed. I had an appointment at Quest but was really early because I had to fast. After 30 minutes of waiting it looked like I may still have to wait another hour at least. I exited and went in the next building and found Biotex and was seen immediately!!! The staff were so nice! It was like being in a spa:):) read more

Other than the fact that they charge, they are wonderful about making you comfortable and getting it right

Liked using biotex before but recently they've been sending my specimens to a different lab that I didn't authorize. My Doctor gave me a quest order and they've decided on their own to send it to their preferred lab. They should go with what the lab order says it is for. This wasn't an issue before. My doctors office isn't contracted with the lab that they're using therefore my doctors office doesn't get the results l. It's very frustrating. Will have to start using a different lab. read more

This is the Only place I will ever get my blood drawn at! The people drawing your blood are always nice and kind. They prick your skin to draw your blood and you don't even feel it. They always get it the first time. Little kids they can always get it the first time as well. It's always neat & clean in there. They have up art work on the walls that is beautiful. You can have candy and coffee on the way out with a friendly smile from them. This is Biotex not Quest although the lab work is sent out to Quest like everyone else does it. This place is the Best!!!! read more

There will never be enough stars for their phlebotomist. I've never met someone more kind, more caring, or more genuinely excited about what she does. Everything about this place is just so wonderful. read more

Beautifully clean, gentle needle, wonderful phlebotomist! I highly recommend this place!

Great lab! They are always kind and fast, I love coming to this lab over any other lab!

I've been coming here since end of 2020, I hate getting my blood drawn but Christine gets it right away. So painless and easy. Truly cares about the patient. Do yourself a favor and go here. They also do other lab testing besides blood work. read more

I no longer dread getting my blood drawn because of the friendly and professional staff here! I am a hard draw but Christine is always patient and works to find the best spot the first time instead of poking me multiple times in different arms which I've experienced at most labs. Every time I have been here the staff have been kind and the process is quick! read more

They are amazing I have terrible veins & Christine Dre's my blood & I don't even have a bruise!

Biotex is just wonderful. Christine is the absolute best phlebotomist--I faint easily and hate needles but Christine is so kind and skilled that I no longer stress about blood draws. The office is so clean and welcoming. My doctors always want to send me to Quest and every time I go to Quest I regret it. Biotex is worth the extra service fee if you want a clean, calm, kind environment to get your lab work done. read more

I went to Quest for a three hour pre-natal blood test. Quest was closing early and didn't have time for me. Disappointed I was about to "waste" a morning of fasting (a lot harder when seven months pregnant) I remembered that a few doors down was Biotex. I went here earlier in my pregnancy for a specify blood draw that only certain clinics can do. Christine, the owner CEO, was so accommodating! She agreed to stay open for me to accommodate my three hour test! The atmosphere is so inviting and relaxing! Also, it's not much more than Quest, cost-wise. From now on I'm telling my Dr. to ONLY send my blood work orders to Biotex. read more

This location has changed a lot of their policies and want to take additional monies along with insurance. NOT GOOD! They've had a big turnover in staff which may have something to do with it. The staff is nice though. read more

I am a hard draw with blood. My veins either collapse or the blood doesn't want to flow. i have to write this review of your wonderful nurse Christine. She is kind, patient and truly excellent what she does. She is so sweet and always gets my blood first time. i cannot praise her enough as she is so skilled and I feel truly lucky to have her read more

My first time here today and I was really glad that everything went so smoothly. The front office staff was very nice and helpful and efficient and answered all my questions. I had the tremendous good fortune to have Christine as my phlebotomist. She was superior in her drawing skills and was quick and painless. She also asked about my day and was warm, caring, and compassionate. I feel so blessed that she took care of me today. read more

Our usual places to get blood draws from are UCLA and Quest, my wife's doctor had the order to get blood work done at Biotex, this is the 2nd time they have done it and the first time we ignored it and went to UCLA Health and our coinsurance was higher. After some research Biotex just does the blood draw and then was going to send it the lab out of state. Our insurance covers that lab facility and since that lab uses Biotex as an in-network provider. So my wife gets very anxious with blood draws, we arrived on a Saturday morning when they open and there were 4 people ahead of us. The intake was very quick by the front desk and we were taken in the room, the tech was very nice and made quick work of the blood draw and we were all done in about 25 min. The place is very clean and inviting so we will return in the future. read more

Who would think that a Lab could get a 5 star review? Why would I give anywhere or anything a high rating that takes blood from you? Let me count the ways! 1. Plenty of free parking 2. Upscale and like new office 3. Very professional office staff 4. Efficient, I waited less than 10 mins 5. Super nice lab tech 6. Took 3 vials of blood without a hassle or pain 7. Keurig machine with 8 types of coffees/teas/hot chocolate Kudos to Biotex...they do the blood "thang" right! read more

If you're looking for a good place to get stabbed in the Conejo Valley, this is it! Best blood work and specimen drop off lab I've ever been to! Why you might ask? Well, let me fill you in: *Plentiful parking - you park under a shady grove of trees mere steps from the building. There are even people who will wash and detail your car in the parking lot! *Beautiful building - Biotex's office space lies on the first floor of Rolling Oaks Plaza. Glass doors open to a peaceful, welcoming waiting room with comfy leather chairs, purple orchids, and beautiful nature scenes playing on a flatscreen TV. Once the phlebotomist calls your name, you're brought back into one of the private rooms; each has a fancy shmansy patient chair and another flatscreen TV with a loop of nice, distracting images of baby animals to watch...unless you prefer to stare at the blood oozing out of your arm. *Superb staff - everyone here (at least when I visited) was kind and professional. The woman at the front desk greeted and helped each patient in a friendly, efficient way. There is very little wait time until you're called back. The phlebotomist that treated me was fabulous - nice and gentle, found my vein easily on the first attempt. Whew! *Speedy service - come on in during business hours - no appointment necessary! Between check-in, paperwork, and giving 4 vials of blood, I was in and out in a cool 10 minutes. Biotex runs like a well-oiled machine! This place had come highly recommended by several friends and family members - it definitely lived up to the hype. I give Biotex 5 very enthusiastic blood-red stars! read more

See all

This is the BEST laboratory service / blood draw center that I have ever been to...and trust me, I have been to a lot. Pros: They provide services for pretty much any kind of specimen / blood test that you can think of. You don't have to bring your own kit for those exotic blood tests...they usually have them in stock. They accept walk-in patients. The staff is very courteous and professional. Cons: None (well...maybe having more locations ) read more

When your older than dirt, your doctor wants blood and sometimes other samples tested every 6 or 12 months typically just to verify your still alive, I think ??? Anyway, this was a small time office in the across the street complex for about eight years and now is in new office with upgraded nuance and space. The staff is essentially the same plus a couple - they are absolutely super !!! If and when you need blood work (every 6 months for us), this is the very best of service and efficiency. They treat you with warm pleasant charm and are very good at the job - make getting stuck with a needle an ok thing. But now on to Coffee - they make you fast before drawing blood - so come early, they open at 7:30 AM. read more

Biotex - New Office Ambiance is great !!! - Laboratory Testing Near Me - Thousand Oaks, California

Best lab draw ever. The office facility is clean and the phlebotomist and front desk are so very kind caring and helpful. Love coming here over the other places because it feels like a spa. read more

Who would have thought a blood draw could be a great experience?? The ladies here sure pull it off!! Super friendly, kind staff. Environment is serene, clean, just calm vibes. Draw station area is same as waiting room; clean, serene with calm music and landscape videos playing on TV. Christine did blood draw; professional, quick, explained process. Great experience if you need to be poked for blood! read more

The environment was very serene and the employees were great! Was pretty nervous for a blood draw but they did amazing.

The quickest and the best. They take the least amount of blood for the tests I need and you get in and out pretty quickly

If you need a Covid test, in my opinion you should go elsewhere. You might think that the $25.00 they are going to charge you is the charge for the test but it isn't. It's the charge for them to collect your sample. But by law, all charges for Covid testing should be free. Yep. There should be no charge for anything at all. None. Nada. So many other places understand this like urgent care centers, other lab draw facilities that do the nasal sample, etc. You could do a little phone shopping...Are a few calls enough to save you 25 bucks (which could be a tank of gas or a good lunch/dinner or something else) or do you prefer to fight with your insurance carrier for days on end? Unfortunately, I learned too late but YOU can learn from other's errors. And you can go where you want, too. read more

Soooo much better than other labs!! Typically little to no wait, nice, clean, modern offices, happy staff who know what they're doing!! I'm done dealing read more

I am presently dealing with breast cancer and need blood draws monthly. I live in Torrance and visit my friend in TO whenever I can. She told me about Christine and Biotex since I needed my monthly lab work. Although I've been through a lot this past few years I am still deathly afraid of this and don't even sleep the night before. Not anymore I am now monthly visiting my friend and seeing Christine to do this. No more stressful nights,she is the most kind gentle phlebotomist I have ever encountered. The office is immaculate and all the staff are friendly. I will drive the hour ride to see her. read more