We were a am walk-in on 5-5-25 . Janine-Lab Tech welcomed us with a smile and began processing the…read morelab requests. She was very careful with preparing our arms for the draw. Janine was very confident, super efficient and most kind. How very well she represents -Pacific Diagnostics Lab!! Facility was clean and a very calming environment.

Kudos to Jeannine at Pacific Diagnostic Laboratories for her courteous demeanor and fabulous…read moreskills! Walked in and immediately noticed how clean and orderly this lab was. Lucky for me, I was there early and did not have to wait. Nonetheless, I am a veteran of blood draws and can tell you when someone takes the time to listen to the patient and when they're rushing through just to get it done. She followed protocol and clearly was very kind and polite in the process. Thank you Pacific Labs for being here for this community. Ample free parking around the building. Highly recommend!

Christine, the phlebotomist and owner is the best I've ever been to! I need complex blood labs done…read morethrough Boston and I'm grateful they are relatively nearby. I drive 35 min and it's worth it! Her calm reassuring nature is matched by her skill and knowledge. She also happens to be great with anyone that is neurodivergent. Can't recommend them more highly! Keep in mind they are only open limited hours. Please check before going out there.

Christine is "the" best in this industry. If you have a child who is afraid of needles, she is the…read moreone who can help. Biotex a very calm, peaceful environment, not sterile. Not a number. This is the only place I go.

We were so excited that Dr. Rezai opened his clinic! Our son wasn't feeling great and kept tugging…read moreat his ears so we decided to take him to see Dr. Rezai since his normal ped didn't have any availability. We were able to get in quickly within 30 minutes of calling the clinic! The clinic is NICE! Everything is brand new and so well designed. It's not your typical medical clinic that's plain walls and cold. There's beautiful artwork (I wish I had gotten a picture) and every room has a screen that will show you X-rays, etc. Dr. Rezai and his assistant were great. His assistant took our son's vitals (even with him squirming everywhere). Dr. Rezai came in shortly after and lo and behold, he had a double ear infection. Dr. Rezai called in a prescription and we were able to pick it up right after we left the clinic. We will definitely be back again next time we need to see a doctor!

AAA+++ Immediately Impressed, Atmosphere, Attitudes, and Availability are all "A's". I came to…read moreassist a family member who has received care previously from the Doctor here at this convenient location. If you or a loved one needs medical care, i do recommend "ZAI Health Urgent care" is the correct choice.

Christina/Kristina, drew my 8-year-old daughters blood just now and she was fantastic. Very happy…read morewith this place.

Have had to reschedule a number of times because of info not on the website. The website functions…read morefine to set appointments; the rest is outdated and much of it appears to be broken or badly coded. There's a phone number but it goes nowhere because they no longer take phone calls. There are no longer people at the front desk. Check ins are done with an electronic kiosk. There's a link on the website that says something like, "Click here to find out more about x and y". Next to it was a tiny i, the thing you click on to get more "information" about the link. It said, "This is the link you click on to get more information about x and y". I am not making this up. The second time I was there a girl, who was nice (but only because she personally happens to be nice and not because her job indicated to her that we need to be nice to the customer), mentioned that I could have my doctor fax the lab order. When I called my doctor they told me they don't bother faxing Quest bc Quest never gets their faxes... but they would try anyway. Sure enough, on the next visit they didn't have a fax from my doctor. The website, near as I can tell, does not say you must bring a physical copy of the lab order. It does not list an email address. There is however an email address written in messy handwriting on a piece of paper the size of a shirt tag that looks like it was fished out of the trash which is taped to the front desk that has an email address on it. Since not everyone in the universe has a smart phone (like the unhoused or people who need the money to buy fruits and vegetables or luddites); you get to go back home and email the lab order. Ah, but something else they don't proffer at the office or on the website; they don't keep emails for more than a day. So if you go to your scheduled appointment thinking you're golden because this time they have the lab order, it might go something like this: Tech that looks like a guy who was in juvie: "So do you have a lab order?" Me: "Ah, well last time I was here I learned I can send it to that email address, so it should be here." Tech that looks like a guy who was in juvie: "Well, I don't see it here... Was it sent today?" Me (wondering if he has hashish in his ears): "No, it was sent last time I was here...". Tech who looks like he steals cars on the side (getting snippy): "We don't keep emails for longer than a day..." Me (I look up at the ceiling - I most emphatically do not look angry or huff and puff or give him attitude, but I might look like I'm trying to conceal a nervous breakdown behind the most thoughtful facial expression I can muster): "Can I email it today, then?" Tech who looks like he has medical marijuana in his car: "Yeah you can do that." I then realize I didn't bother bringing my flip phone, which I have for reasons not worth getting into. Me (very apologetically, sorry for asking): "Oh, you wouldn't happen to have a phone around here I could use?" Tech tells me with his cake hole: "If it's fast enough (because the appointment can't go over ten minutes)". A moment passes. Me:(being very hat-in-hand apologetic in tone) "Would there be a phone around here I could use?" Tech: (speaking the way Darth Vader would speak if Darth Vader were a 23 year old guy who gets high and plays Magic The Gathering with exclusively male friends) "No. That would be your responsibility." Me: (not wanting to be trespassed from the property) "Well, we'll have better luck next time - see you then." Leave. Tech (picking his nose): "I've already forgotten you were here." Ok, that last line is made up. This is not written to hurt Quest or get some kind of revenge (necessarily). This is impossible. They don't have to care. The other kind of business is something like a department store where they go way the heck out of their way to be friendly to the point where you try to hide from the store associates wondering the aisles with infrared scanners to track you down and beg forgiveness if they've neglected you in anyway (TARGET)... or a hotel or a restaurant, places where bad customer experience hurts the bottom line - but not a super low price apartment complex or the government or a lab that draws blood. Their bottom line isn't affected by you. There's nothing anyone can do about that. It is what it is. I guess this review is just here to express sadness that we live in a world where people are only nice and helpful when they're required to be nice and helpful. So, bring a paper copy. Don't let the doctor email it to you. Or email it to them the day of the appointment (unless there's something else they didn't tell me). Lesson learned. Will be getting blood drawn at doctor's office, tho. They don't offer but when I ask they're fine with it (just have to fast before every visit just in case). Anyway, there 'tis. Thank you for your time.

I was in and out within 10 minutes!! I brought my orders in, the lady behind the counter was…read morehelpful, she took them and the phlebotomist got all the tests ready. They took me back after waiting less than a couple minutes, I warned the guy drawing my blood that I am a hard stick, having been poked many times in one sitting by many doctors and nurses. Not this time, no fishing for the vein, no adjusting the needle every which way, he just put the tourniquet on and got it right the first time!! That's always been the most important part for me. Painless, my blood was drawn, a self adhesive bandage was wrapped on me, and I was out of there! I left with a little less blood, experiencing no pain at all, and I got to keep all my arm hair, not having to rip that God awful tape off that other places put on you is a bonus. Very professional and accommodating.

I've always had a great experience at this place. Never had to wait more than 15 minutes to get in…read moreeven with a small staff that they have. Clean and professional.

No one was at the office at the scheduled appointment time. Choose another location. There was…read moreanother person as well. No one answered the phone or door

The woman who runs the place is organized, efficient, and thoughtful. The process is quick. Who…read morewould have thought a place like this existed!!!??

This is the best Quest office in the area. Sharde has made my experiences as painless as possible…read more She handles every situation professionally and with grace. She is an amazing care giver. I choose to come back to this location because of her!

No morning appts for 10 days... walk ins wait time this morning 2 hours so far???? 92 years old…read morewoman waited almost 3 hours... another person just had to leave

Great Service. She's finished before you even realize that you had a needle in your arm. One of…read morethe top two in my entire life.

The best of the best with courtesy and respect Love the…read moreservice she provides and the client relations skills. Exceptional quality. God bless

Appointment on line was challenging because one must be savvy with computer. Coming here without…read moreappointment in itself is also challenging because one must take a seat first. So, the order of who is next is ambiguous if the lab tech/receptionist doesn't see you coming and there are line forming. Lab techs working here maybe very busy because of the system set up, but so far, they are very fair, fast and professional. You may be instructed to wait outside when the queue is long. There are enough seatings available inside and outside the lab. The wait is not too long for me. Have fun waiting or "bloodworking".

Love Chana!! Easy to make an appointment through the app. I've been here twice, and both times…read moreChana helped me. I voiced that I was scared of needles, and she did a great job keeping it out of eyesight, doing it quickly, and chatting with me to divert my focus. Took less than a minute. She is wonderful.

Absolutely wonderful I love this place. They take care of me. They're wonderful. I can't say that…read morethe owner is amazing Jasmine Heather, my God I'm forgetting names. How could I do that but all of them are just stellar and I'm so grateful for millennium and I wish them all the best on their journey through clinical research Namaste

From the owner: Millennium Clinical Trials (MCT) is a state of-the-art research dedicated facility administering…read morePhase II - 4 clinical trials for various indications and specialties. Millennium Clinical Trials is at the forefront of advancing medicine by partnering with pharmaceutical companies to bring novel new medications to market.