I was in and out within 10 minutes!! I brought my orders in, the lady behind the counter was helpful, she took them and the phlebotomist got all the tests ready. They took me back after waiting less than a couple minutes, I warned the guy drawing my blood that I am a hard stick, having been poked many times in one sitting by many doctors and nurses. Not this time, no fishing for the vein, no adjusting the needle every which way, he just put the tourniquet on and got it right the first time!! That's always been the most important part for me. Painless, my blood was drawn, a self adhesive bandage was wrapped on me, and I was out of there! I left with a little less blood, experiencing no pain at all, and I got to keep all my arm hair, not having to rip that God awful tape off that other places put on you is a bonus. Very professional and accommodating. read more

I've always had a great experience at this place. Never had to wait more than 15 minutes to get in even with a small staff that they have. Clean and professional. read more

Secretary at front is unprofessional and quite rude. She was visibly annoyed by everyone and had no filter on speaking like that. Did not look up to greet me after standing there. Corporate needs to find a new person to fill her position. Not acceptable. read more

The entrance took a quick minute to find, the buildings weren't in logical address order, but that would only be a one-time thing once you know where to park and go. Tanya, my phlebotomist, was extraordinary in her kindness and getting the job done. Thank you!! read more

Had a great experience at this location! Even with no appointment and one person already checking in before me, I was welcomed in with a smile and positive attitude by Stephen! When I approached the check in machine, he asked for my paperwork so he can start getting things ready for me. Only minutes after the time I sat down, he called me into a room to draw my blood. Whole process was less than 10 minutes. Amazing! read more

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Well it took me a while to write down this review: I wasn't happy with my first experience with this lab corp location but I gave them a second chance and when I saw the change and progress I felt that they deserve to get this review. Last year experience: June, 2021. I was there for my blood test and my first impression with the the front desk lady wasn't good at all and she made me feel very uncomfortable because she couldn't open my doctor order which was sent as a pdf file, I had my doctor order on my email that I forwarded it to their email. Unable to opened it she yelled at me that she wasn't allowed to install any outsiders software like Adobe but this wasn't the issue, the issue was the pdf was encrypted and all she needed to do was to go to the second email that entailed password, copy and paste it on pdf and open the file. Anyway, I'm not sure how I addressed that issue, I think I opened the file myself and took a snapshot of it and then sent it to her. The lady who did the blood test was very professional though. This year experience: I was there on 8/24/2022 for my blood test. I went there without my doctor order because I was told by my physician office that they're going to fax the doctor order to the Lab corp. This year to my surprise there was a very kind and caring gent in front desk that gave me the fax number on their card and helped me through the process. He checked me in with just my driving license which is a very convenient self check-in system, no waiting time. If I'm not wrong Lucy took my blood test, she asked me which hand I preferred to get the test from. Taking vials for blood test went easy and very smooth without any hassles. Overall, it was such a great experience and I'm very delighted from my second visit. read more

I have VERY difficult veins - spider-like, shallow and hardly visible. It doesn't matter how much I hydrate, heat when I go- I just need an expert. This is year 4 of fertility treatments for us, so it's been a wild ride with SO MANY BLOOD TESTS. Some tests have been at Kaiser Woodland Hills- also premium. I am really grateful for the great phlebotomists at this location, but if your veins are like mine, Stephen is your guy. I'm really grateful for the draws I've had with him (so far been 2 great ones) and come here when I need to go to a Lab Corp. read more

I needed a pre-employment drug screening completed through Labcorp. Based on Labcorp's recommendation, I pre-scheduled my appointment and arranged my entire day around it. Overnight the night prior I received a confirmation email about the appointment. When I arrived I was told that they're not doing pre-employment drug screens and to try doing a walk in at another location. Was also told that I should have received a call or email that they weren't doing these screenings, but the only communication I received was confirmation of my appointment. I did all of the things I was supposed to do to be a responsible patient, and now I have to take more time off to run around the county and hope I can get my test done. I am exceedingly disappointed. read more

In response to Kara K's review that was just posted This is my first time at Labcorp. I was sitting in the waiting area when Kara walked in at 10:45. She was at the check in terminal and the employee behind the counter, who was on the phone, told her to make sure she checks in with the back of her driver's license. With a very sarcastic attitude, she said, "Yeah, that's what I'm doing.. looking through my wallet!" The employee was very pleasant and professional. Patrick was not there and not chit chatting with the other employee for 10 minutes. She was asked if she had an appointment. Very nastily she said, "Yeah, 5 minutes ago!" Patrick immediately came out at 10:48 to take her to the room. She just stared at him and didn't answer him when he spoke to her. Patrick and the other employee were very nice and friendly. She wanted the number for Corporate and said, "By the way, I just left a review for Patrick." I don't know why Kara K wants to cause trouble and make up lies that would affect a person's livelihood. Honestly, she appeared to be on something and looked like she just rolled out of bed, in a very bad mood. read more

I came in for coronavirus antibody testing. They had me in and out the door in about 10 minutes. They were all very kind and quick! Very good experience and I am a baby about needles and such but my technician was fabulous. read more

The lady at the reception desk is incredibly slow and RUDE!! Only one technician drawing blood and he's nice but not gentle. I come here at least once a month for blood work and it just hasn't improved at all. Never a need for rudeness. Plan on scheduling at least 45 minutes. Looking for another facility. This is for the Thousand Oaks facility on Haaland Drive. Terrible!! read more

Ryan was the BEST! I have awful anxiety about getting my blood drawn. I warned him that I cry. I explained my veins are small and blah blah blah. He totally listened to me and got the appropriate needle for me without having to try another one first. He was quick and virtually painless. My eyes watered a little bit but barely at all. Woo hoo!!!!! read more

Ryan drew my blood and it was hands down the most painless blood draw I have ever had. Very competent, kind, and efficient. I would highly recommend!!!! He even distracted me by talking about movies! If I could give 6 stars, I would!! read more

I am deathly afraid of having my blood drawn. My surgeon sent me here for a pre op test and I was so nervous I could barely sleep for weeks. I am so happy to say that my phlebotomist at labcorp made it by far the easiest, most relaxed blood draw I have ever had in my entire life! I am so grateful to them for making what would usually be a horrific experience a completely pain free one. I wish I got her name! Anyways I absolutely positively can recommend this location to anyone who is not thrilled at needing lab work done. Oh and I was in and out in about 25 minutes too, it was super quick! Nothing but good things to say. read more

They are the best!! I can't believe that someone would say all the things about the receptionist !! It's absolutely not true! She is so kind friendly and caring!! That makes me really mad! Keep up the good work your all amazing read more

As she was drawing the second vial of blood, my chatty lab tech who was standing two feet from me tells me that she is going to a wedding with 150 people on the weekend. I am VERY high risk and all I could wonder was how many people she had been partying with in the past week. The minute she got the needle out of my arm I was out of there. I had researched labs and chose them because I could make an appointment, check in from the parking lot, and be called from my car when they were ready. What a joke. She has NO sense of responsibility to the many patients who trust them. Both the office and the supervisor told me that they were following all CDC guidelines. Where does the CDC say it's OK to mingle with 150 people and then stand 2 feet from someone in a medical office and think you're OK because you're wearing a paper mask? read more

I'm not a fan of getting my blood drawn since they always manage to break a vein and my arm looks like someone beat me with a bat. But this technician was one of the most skillful professions I've experienced. Let me begin with that making appointment on the labcorp website is super easy, so definitely do that prior to going. I was able to get an appointment for the same day. This location wasn't as busy at all. Actually if you go in the afternoon, per the technician, it is as mellow as you can imagine and you could possibly be the only person in there. I was the only patient. The technician, who's name I completely overlooked, is a one woman show. She checks you in, gathers your Id, insurance, docs orders and within a minute she gets you inside and draws the blood herself. She was super friendly and made this the least stressful blood draw ever. I believe I was in and out of there within ten minutes. So if you ever need to get blood work, this is the location to go to. read more

A family member needed blood work and was none too happy about it. Goody was so helpful and kind. Explained best way to do everything (this was a complex set of instructions from two doctors). I will definitely keep these guys in mind for futute blood draw needs. Nice clean building and office too! BTW, on a second draw here and Joe is awesome too. Nice guy as well and very professional. read more

I took my son for a regular blood test (01/15/18) at the Newbury Park office, and the technician was hopeless, She tried 2 different needles on his right arm and even after moving them around and pushed them into his vein, she could not make them worked. I had to tell to stop trying in that arm. She told me she will try in his other arm with a different needle because my son has some moisturizing lotion in his arm. Then she tried for the 3er time and could not find the vein and get any blood, even after pushing it hard again into my son's arm. I had to tell her to stop again as my son was in pain. I think she just incompetent and just hurt my son bad. Very awful experience for my son. He is in pain in both arms after she tried 3 TIMES!!! Just awful lab. read more

This place is poorly run. Staff who can't operate their computers and not enough people working. I got there on a Saturday after opening and waited over an hour for a blood draw, with a waiting room full of frustrated people. Come on people, Saturday has to be your busiest day, step up. read more

Joe is the BEST phlebotomist in the Conejo Valley. Goody is comedy relief ( never had him - but he's VERY funny). I'm a difficult draw from anemia - been to all labs out here with various results- joe has NEVER STUCK ME MORE THAN ONCE!!! To get the draw - he's amazing- highly recommend for kids - mucho personality and takes your mind off the details - Joe is smart, informative, and a very nice person - I will do all my lab work here from now on! read more

Kind, helpful, funny, and friendly :) I have never had to wait too long. They made my son laugh when having his blood drawn. I have been here several times and have had a pleasant experience each time. read more

Absolutely irresponsible. The message in the answering machine doesn't mention lunch hour and no one answers the phone calls. When you get to their office ten minutes before 12:00pm they already shut down all the computers and closing for lunch. When you look at their phone it's off the hook. No wonder you stay on the line for half hour and there is no respond. Very irresponsible! I came to this office because their west hills office didn't read the prescription right. Instead of testing for kidney functions they tested on something else. The test had to be repeated at the nephrologist office. The lab should be ashamed! read more

Staff was almost taunting the full, frustrated waiting room with their unacceptable pace and time consuming chit chat amongst themselves. Never had an issue before, but this crew was unprofessional (hollering customers private info for all to hear). The mornings are understandably busy with people that have fasted... so lets think outside the box Labcorp and staff appropriately... people need to get to work or school! Wont go back to this office. read more