This is a great place! They even sent a prescription for me days after I went in. Professional,…read morekind, helpful!

I brought my 7-year-old son to AFC Urgent Care Agoura Hills for sudden dark red/burgundy patches on…read morehis arms and legs. The provider barely examined him. She came in for only a few seconds, said she would prescribe antibiotics and steroids, and left. I expected her to return to explain the diagnosis and treatment plan, but she never came back. We left without a clear explanation. Only later, from the discharge paperwork, I saw that antibiotics and a steroid cream had been prescribed. I was very concerned and went to Los Robles ER for a second opinion. The ER physician actually examined my son thoroughly, including his arms, legs, abdomen, and overall skin, and diagnosed contact dermatitis. The ER physician also advised that the medications prescribed by urgent care were not appropriate for his condition. As a parent, I found this visit rushed, dismissive, and unacceptable. A child with a sudden rash should be properly examined, and a parent should be given a clear diagnosis and explanation before antibiotics and steroids are prescribed.

NP Hilda is absolutely amazing. I took my almost 79 year old mother (she is visiting me from out of…read moretown) in to be evaluated and Hilda treated my Mom with such warmth and respect. On the way home my Mom started to tear up and said that this was the first time since she has been "elderly" that she felt like a medical professional didn't "dismiss her". My Mom said that Hilda really took the time to listen and explain things clearly to her. I am forever grateful.

NP was dismissive and condescending. It was not an examination, she glanced at the problem area and…read more"diagnosed" me in 30 seconds, seemingly based purely on location of the issue (she never got close enough to me to even look at it. Didn't hear me out at all (barely let me even formulate a question while she was on the way back out the door). She never cared to explain her answer. I just got a "trust me it's ___, go see a specialist" over and over. The worst part is the clinic wasn't even busy. With 1 other patient in the waiting room and a very bored looking receptionist, they spent *maybe* 60 seconds on me. Maybe. Complete waste of my copay, and my time. I will not be coming back.

This is a beautiful facility and the staff is very caring and professional. I give them an A++ That…read moreis my new Urgent Care. Michael

Luxer appeared to be a different kind of service from standard urgent care practices because it…read moreseemed to offer things like care coordination, chronic care, mental health, weight loss, etc. My LO went in for labs and X-rays pre-op for a specialized orthopedic surgeon out of state. They handled it with amazing efficiency and very little administrative friction. The tests they ran were accepted and he received the operation successfully. Upon returning home realized he needed PT and home healthcare. He called to see if they could help him arrange for that, along with some follow up labs. They turned him away. The person on the phone said, if he wanted that kind of service he'd need to sign up for their concierge program. With the exception of the surgery he needed, the patient is healthy and historically has not needed frequent visits to the doctor. But now he's going to need to establish a relationship with a GP or something, even though Luxer initially appeared to be a very convenient solution for people like him, who aren't at the doctor's office a lot.

Last week my son fractured his arm, and we had to visit Exer UC…read more The staff was so friendly and kind and they took their time while working with us. Our X ray technician Rob was very knowledgeable and made sure my son got the best care while we were there. He made my son feel comfortable and made sure my son understood how to properly care for his arm in between seeing the UC and Ortho. Dr Smith was very thorough in her check up on my son. She went through a mental list of questions to make sure she had a full understanding of the injury. I am thankful for this UC and the care they provided. Thank you.

Went here for a pre-operative clearance for a cosmetic procedure that Kaiser wouldn't do for me…read more(because it's elective). Super easy and quick. They did a blood draw that I never even felt. I hate having to do these things but this wasn't bad at all. It was so easy that I'm sure I'll forget about it soon enough, so wanted to write this review before I do. :)

We love Coastal Kids Thousand Oaks!…read more Having a neurodivergent and medically complex child can often overwhelm the medical community, which is incredibly disheartening. It has become increasingly difficult to find providers who will truly take the time to listen and problem-solve rather than categorize patients based on diagnosis. Too often, families are sent on their way with little guidance and the hope that things will somehow work out. Out of the 60+ doctors we have seen during my child's 15 years, we can count on one hand the providers who didn't treat us like just another number. We feel very fortunate to have found Dr. Chi, first through Los Robles Pediatrics and now at Coastal Kids. While our medical journey has been challenging, Dr. Chi has remained professional, compassionate, and incredibly dedicated. She consistently goes above and beyond to ensure my child feels seen and heard, which is rare these days. If she doesn't immediately have an answer, she takes the time to research and always follows up with one. Her guidance has been instrumental in helping us find specialists for my child's complex diagnoses. We were also thrilled when the office transitioned to Coastal Kids. As ocean lovers, we absolutely love the nautical-themed office. The environment is clean, welcoming, and well organized, and we especially appreciate the separate entrances for well and sick patients. The entire front office staff has been wonderful. They recognize and greet my child by name every time we come in, and they always respond when we reach out. The appointment text reminders are also very helpful. Over the years, my child has grown increasingly anxious about medical appointments and has struggled to trust the healthcare system. This office has helped restore some of that faith. We are incredibly grateful for everything they have done for our family.

Don't bother coming here. They make you wait 30+ to see a doctor and then and additioanl 30+min to…read moreget vaccines. They charge a lot for a 10min visit with a doctor plus 1 hour wait. They used to be good when it was Community Pediatrics. Ever since getting acquired by Coastal Kids it's been horrible service.

AAA+++ Doctor Rezai is Exceptional and Exemplary. My 1st, 2nd, 3rd and all encounters with him,…read moreand his staff here in Thousand Oaks who demonstrate an attitude of dedication. Effectivley and caringly incorporating professionalism, comunication and dilligence within the scope of Reception, Patient, Nurse, Doctor are the reason i said we are fortunate to have a facility such as Zai Health, i have accompanied my elderly mother on numerous occasions to Zai Health among others. Without being detailed i can tell you that Dr. Rezai evokes in an exemplary and down to earth manner relevant charachter traits that you might find essential in a good doctor patient relationship. Honesty, integrity, and concern for a patients own wishes and personal feelings, it seems to me are not trivial maters to Doctor Rezai or his dilligent well chosen team of associates. Even when the matter was serious and i brought my mother in, although, Doctor Rezai was not there at the time of that particular visit, it was not a great concern as i was highly impressed by the associate physician who was on duty. Dr. Rezai obviously is a man of who is understanding and skilled in discernment and it is reflected in his choice of asociates and office personnel Furthermore, i came to find out that others among my own close relatives also do use their services and were no less impressed than myself. For discussing medical issues or understanding test results regardless if they were originating from care at Rezai Health, i would not hesitate to consult with Dr. Mohammed Rezai or anyone part of his team. I see great evidence of a tremendous asset to our thousand oaks comunity as i see Rezai Health being established. This review is an expression of my heartfelt appreciation for all at Rezai Health.

We were so excited that Dr. Rezai opened his clinic! Our son wasn't feeling great and kept tugging…read moreat his ears so we decided to take him to see Dr. Rezai since his normal ped didn't have any availability. We were able to get in quickly within 30 minutes of calling the clinic! The clinic is NICE! Everything is brand new and so well designed. It's not your typical medical clinic that's plain walls and cold. There's beautiful artwork (I wish I had gotten a picture) and every room has a screen that will show you X-rays, etc. Dr. Rezai and his assistant were great. His assistant took our son's vitals (even with him squirming everywhere). Dr. Rezai came in shortly after and lo and behold, he had a double ear infection. Dr. Rezai called in a prescription and we were able to pick it up right after we left the clinic. We will definitely be back again next time we need to see a doctor!

Check in to check out, staff is friendly & efficient. Clean & comfortable environment. Shout out to…read moreRosa, my nurse!

I have been a patient of Infusion For Health since 2020. I could go elsewhere but I choose to stay…read moreat Thousand Oaks. One of the MAIN reasons I stay in Thousand Oaks is because of Denise Sklar! Denise is one of the very best nurses that I am privilege to have as my Infusion nurse! She is ALWAYS kind, diligent, EXTREMELY professional and is constantly smiling, even when she is very busy! But she is NEVER too busy though, to have a fabulous attitude, also!! I feel very fortunate to have Denise as my nurse. Infusion for Health should be equally fortunate that they employ, quite possibly one of the best nurses around! Gail Cooper

Unfortunately I started to feel symptomatic for a UTI while at work today and knew I needed to get…read moreinto Urgent Care ASAP before it worsened. I arrived around 11:30 AM and it was not busy at all. The two ladies up at the front were very nice. I had a concern I needed to address with one of them and she was so nice about it! I was promptly taken back into a room and both Julio and Richard Gregory (the Physician Assistant) were so thorough, kind, and accommodating. I get very bad anxiety at Urgent Care and I really appreciate the care I received. I was in and out quickly, they really don't waste any time! At the same time, I did not feel rushed in any way. Unfortunately I do have a UTI, and my antibiotics were promptly sent over to my pharmacy. I appreciate how seamless the entire process was, especially when I was already under the weather.

These people are gross. They sell your information to some random people. It's crazy, while I was…read morefilling out my form I accidentally pushed "divorced" instead or "married" before I even had a chance to fix my error I was getting text messages from random numbers offering me to hook up with hot singles in my area. Unreal, they also good at wasting your time. Had to get on a phone call with my insurance provider just to explain to this young lady that my insurance is in fact active. If I had to guess I'd think it was all a ploy to get me to pay out of pocket and have to later fight to get my money back. Gross.