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One Stop Installation

5.0 (1 review)

Services - One Stop Installation

Appliance repair

One Stop Installation Appliances & Repair Photos

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4 years ago

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Ben's Appliance Service - Hi I'm Ben how can I help you?

Ben's Appliance Service

(88 reviews)

I have been using Ben for our appliance repairs for many years and have ALWAYS had quick,…read moreprofessional work done well. He and wife Elizabeth work together as a team, she answers the phone, schedules and occasionally helps on the job when extra hands are needed. They are very competitive with the price and will advise if they believe the repair is not worth it on old appliances. I highly recommend Ben. RW

I contacted Ben's Appliance about my leaking refrigerator and communicated with Elizabeth via text,…read morephotos, and several phone calls to diagnose the issue. I was given a tentative diagnosis and an estimated cost via text. When Ben came to do the repair, I was not home, but my mother was present. After the work was completed, my mother called to inform me of the total cost, which was double the estimate I was provided. I asked to speak with Ben to ask for clarification. As soon as I expressed my concern, Ben became highly agitated and began yelling, claiming the higher cost was due to taking everything apart. I had to ask him to stop shouting at me because I was simply trying to understand the charges, not to avoid payment. I also told him that I felt he should have discussed and explained what the problem was and the cost before the repair began, especially given the significant deviation from the estimate. When I told him what I was quoted, he said it was wrong and that he would "chastize" her later. After we hung up, he continued yelling at my mother in our home, then slammed the door after being paid. Once I reviewed the receipt, I noticed the reason the price was different was due to a "service fee". Not the additional labor cost to take everything apart, as Ben mentioned. Elizabeth was actually in the ballpark with the cost for the "repair". She just failed to mention the fee for them to come out. I called Elizabeth to provide feedback and to ask why this fee wasn't disclosed upfront. She said it wasn't mentioned because I "never asked." I guess I wasn't specific enough when I asked how much it would cost for them to come out and fix it. She then put me on speaker, and Ben again became defensive, yelling, and calling me a clown before abruptly ending the call. I understand that estimates can change, but fixed fees should be disclosed and discussed upfront. Treating a PAYING customer disrespectfully when requesting clarification is entirely unacceptable. I caution anyone considering Ben's Appliance.

Manning's Appliance Service

Manning's Appliance Service

(47 reviews)

Clearly time for an update! Did you know that if you overload a front loading dryer with large…read moretowels that are heavy and still damp from the washer that it'll bust off the belt behind the drum? You're welcome! My lesson in Proper Dryer Loading Etiquette came at a price, which was actually affordable. It was only a year or so ago that Drew came to our home to put that very same dryer drum belt back on after it popped off after I turned the drum manually. That was actually Lesson #1 in Proper Dryer Loading Etiquette because who knew that dryer drum belts were such sensitive manufactured parts? As he did that first time, Drew arrived ahead of our appointment time, quickly set to work and rapidly finished the job. And as part of the service, he cleared out the lint trap below the dryer drum. Manning's has been our sole major appliance repair service for a long time. Look at my previous reviews. I mean, REALLY look at them. I've been posting about them since 2015 which is when I started writing reviews on Yelp. We actually first called them about a year or two before that. Drew might do warranty repairs on appliances but if not, well the best thing about a warranty running out is that while you'll have to pay for the service call, you get to entrust your appliance to Drew for an expert repair. In our experience, warranty repair service companies have always been hit and miss. Drew's always dependable and his work is top notch. Do we like spending money on repairs for malfunctioning appliances? Not a chance. Do we enjoy having Manning's Appliance Service as our go-to for making those repairs? You bet.

Larry showed up at 8 am ( they gave a window of 8-1 so I expected him at 12:30). He knew exactly…read morewhat the problem was (clogged pipe). Replaced that and another problematic fitting and was out the door at 8:45! Highly recommend.

One Stop Installation - homeappliancerepair - Updated May 2026

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