They spent time with me on the phone to troubleshoot the potential problems with my 13 year old…read moreWhirlpool front load washer. But best of all they recommended getting a new one instead of pouring money into having them work on an aging machine that the manufacturer doesn't make parts for anymore. kudos!!!

I contacted Ben's Appliance about my leaking refrigerator and communicated with Elizabeth via text,…read morephotos, and several phone calls to diagnose the issue. I was given a tentative diagnosis and an estimated cost via text. When Ben came to do the repair, I was not home, but my mother was present. After the work was completed, my mother called to inform me of the total cost, which was double the estimate I was provided. I asked to speak with Ben to ask for clarification. As soon as I expressed my concern, Ben became highly agitated and began yelling, claiming the higher cost was due to taking everything apart. I had to ask him to stop shouting at me because I was simply trying to understand the charges, not to avoid payment. I also told him that I felt he should have discussed and explained what the problem was and the cost before the repair began, especially given the significant deviation from the estimate. When I told him what I was quoted, he said it was wrong and that he would "chastize" her later. After we hung up, he continued yelling at my mother in our home, then slammed the door after being paid. Once I reviewed the receipt, I noticed the reason the price was different was due to a "service fee". Not the additional labor cost to take everything apart, as Ben mentioned. Elizabeth was actually in the ballpark with the cost for the "repair". She just failed to mention the fee for them to come out. I called Elizabeth to provide feedback and to ask why this fee wasn't disclosed upfront. She said it wasn't mentioned because I "never asked." I guess I wasn't specific enough when I asked how much it would cost for them to come out and fix it. She then put me on speaker, and Ben again became defensive, yelling, and calling me a clown before abruptly ending the call. I understand that estimates can change, but fixed fees should be disclosed and discussed upfront. Treating a PAYING customer disrespectfully when requesting clarification is entirely unacceptable. I caution anyone considering Ben's Appliance.

The guy came here on a holiday - Labor Day! I needed a tech and he showed up! After he did his…read morediagnostics and told us his recommendations we went ahead and purchased a new fridge. The problem is that our GE profile French door fridge was only 4 years and 7 months old! So telling you all now...Do not purchase a GE Profile fridge. It's now owned by a Chinese company named Haier. Do not buy these products either. We had a wine cooler by them and only lasted about the same time. So don't waste your money on Haier or GE products. We went back to LG. Highly recommended. Our last LG French door fridge lasted 16 years! Thank you Best Appliance Repair!

3 different attempts over 2 weeks to diagnose - ALL INCORRECT. Waited 1 week for parts that didn't…read moreneed replacing, then waited another week for more parts that didn't need replacing. Finally gave up on them and they charged me for the last $25 part because I didn't have the time (or the patience) for a 4th visit for them to remove their part and theoretically replace my old part. Total waste of time and a THEFT of my money. If you can't figure out what's wrong with an appliance then don't charge a customer for your incapability and darn sure don't string me along and waste 2 weeks of my life. AVOID these folks!

Jack came out right away to fix my dacor! He was friendly, professional, and even handled it like a…read morechamp when my dog escaped her crate. I asked him to replace the igniter on my oven and show me how to adjust the racks so I can clean it more easily - he did both things in less than half an hour! Great value for the service requested. All done within four hours of my first call.

Came out right away to look at our washer. Found the problem right away and ordered the part. Was…read moreback within a few days to replace the part and washer running successfully! Very nice young man. Since then I have had him do a full maintainance / clean up on our dryer and he has also repaired 2 appliances successfully on 2 of our rental properties. Prices are fair too !

I hired him before Thanksgiving and was told he needed to order a part so we paid him 365. 3 weeks…read morelater part came in. This is at my rental and he promptly arced and burned out the new part and we told that the knob was stripped when I know it wasn't. He scheduled 3 times and never called or show up. My renters lost money having to take time off. The only good thing was he did try to fix it on Thanksgiving morning when he broke the part but the good thing I told him i wanted a full refund or I was showing up at his store in Gigharbor with police and a lawyer. Got all our money back in cash

Service set up by Summit refrigerators and provider was a no show no call…read more Only giving one star because zero isn't an option.

Alexander was professional, knowledgeable, and fixed the issue efficiently. He explained everything…read moreclearly and left my sub zero unit working perfectly. Highly recommend.

Service was quick and so thorough. Provided us with several ideas to care for the remainder of our…read moreappliances. He was kind and very knowledgeable.

Our 7 year old HE washer started having issues and erroring out. Drew was able to come out a few…read moredays after contacting them, and he knew exactly the problem. One of my filters has become so covered in grit from being on well water that it was causing sensors to not function properly. He had it all fixed within 30 minutes. We could not have been happier as I was fearing we'd have to replace....and we know they don't run cheap anymore. We highly recommend Manning Appliance!!

Clearly time for an update! Did you know that if you overload a front loading dryer with large…read moretowels that are heavy and still damp from the washer that it'll bust off the belt behind the drum? You're welcome! My lesson in Proper Dryer Loading Etiquette came at a price, which was actually affordable. It was only a year or so ago that Drew came to our home to put that very same dryer drum belt back on after it popped off after I turned the drum manually. That was actually Lesson #1 in Proper Dryer Loading Etiquette because who knew that dryer drum belts were such sensitive manufactured parts? As he did that first time, Drew arrived ahead of our appointment time, quickly set to work and rapidly finished the job. And as part of the service, he cleared out the lint trap below the dryer drum. Manning's has been our sole major appliance repair service for a long time. Look at my previous reviews. I mean, REALLY look at them. I've been posting about them since 2015 which is when I started writing reviews on Yelp. We actually first called them about a year or two before that. Drew might do warranty repairs on appliances but if not, well the best thing about a warranty running out is that while you'll have to pay for the service call, you get to entrust your appliance to Drew for an expert repair. In our experience, warranty repair service companies have always been hit and miss. Drew's always dependable and his work is top notch. Do we like spending money on repairs for malfunctioning appliances? Not a chance. Do we enjoy having Manning's Appliance Service as our go-to for making those repairs? You bet.

Resolved the issue promptly. Would recommend because they fixed our dishwasher without any…read morecomplications. The pricing was also reasonable.

Great experience with Fuse. The guys came in to fix my furnace same day and saved us from freezing…read morewith the cold nights. Affordable price also. I could not recommend them enough.

They came and diagnosed the problem and gave me an estimate.. I am waiting for them to get the…read moreparts to complete the job:) They were prompt and good communication:)

I have had both Artem and Vlad as my technicians, and they were both wonderful. This professional…read moreservice, based on my experience, is comprised of patient and skillful professionals who show up to a job and really know what they're doing. They value repair above replacement, even for older units. They repaired my no-name (Hotpoint) dishwasher from 1995, repairing an entire mechanism part and various seals. They came and repaired my garbage disposal, and because the repair was so simple (stuck piece of old plastic), they did not want to charge me the full price. This was such an honest gesture. Their service is so reasonably priced as it is. I know that if I have any more appliance issues or general handyman work that I need done, Medvedkov is on the top of my list of folks to call. Thanks again to Artem, Vlad, and the dispatch team. You guys are fantastic and I wish you all the best.