Though One Stop Auto has good rates, their customer service/satisfaction does not seem to be a concern once they have your money. My brother had an issue with his truck that he's paid twice to have fixed and yet it is still not working. When my brother tries to hold them accountable to fix it properly, they keep giving him the run around like, "come in next week". They won't book an appointment they just say "come in next week". Well he did that twice and they blew him off when he called before leaving "next week" to go there. He spent over $600 the second time to have this same issue fixed yet it wasn't fixed. He has been polite and patient and trying to get them to fix it once and for all, but now they won't return his messages and deal with this situation in a direct, respectful & ethical manner. He is a long-time, paying customer. This is how they treat people?? Once they have your money and if you have continuing issues, they don't show any quality customer service attitude. The only reason they get a 2-star is they have done other good work in the past. Disgraceful. Terrible business ethics. read more