I was introduced to One Source Coating through a friend, unrelated to this project. During a conversation, I mentioned ongoing issues with my shop's fiberglass roof leaking and how the only solution I had been given was a $40,000 replacement, which just wasn't realistic at the time. We had tried everything.
Galen confidently told me they had a waterproofing solution that could fix it. I'll be honest, I had heard that before, so I didn't think much of it. A few weeks later, after a storm came through and water was pouring into the shop, Galen heard what was going on and drove two hours on a weekend to see it in person. He spent hours on-site, getting to know the situation, talking with my tenants, and really understanding the problem. There was never any pressure, no rushing, and no sales pitch, just a genuine effort to help.
From there, everything moved smoothly. The quote was clear, the timeline was followed, and Galen brought his team out, again traveling two hours, to complete the work. The crew was professional, knowledgeable, and went above and beyond. The quality of the work truly impressed all of us.
What stood out the most was the follow-through. After the job was completed, Galen continued to check in with both me and my tenant to make sure everything was performing as promised, and it absolutely has.
I can't recommend One Source Coating enough. Galen, Kristine, and the entire team are professional, responsive, and genuinely care about the people they work with. I am forever grateful. read more