Fantastic service, friendly people and phenomenal results! My 25+ year old carpet which has seen…read moreits fair share of pets and kids over multiple residents is totally refreshed. Extraordinary value and they are very diligent and are willing to work with you. Thank you Continental!

I've only had my carpets cleaned so far, but wanted to share my experience in hopes that it might…read morehelp others. They only charge for what they clean so I didn't have to move all my big furniture. Bed/entertainment center/sofa we're all left in place and they cleaned around it. Bill/Kevin are very responsive, sent me an appointment confirmation, called me when they were on the way. Communication and service is 10/10. Value for the price is great, I highly recommend Continental Cleaning and looking forward to using them again in the future.

Thank you Five Star for helping us out!…read more We had water rush into our laundry room through the basement stairwell and door, flooding the Pergo flooring and leaking under the carpet in the nearby hallway. Having to leave town the next morning, we had to get someone out right away. Vince came out quickly, understood the problem and the situation. He got a very nice crew out right away. Three young, very nice and hard working men. They ripped out the laminate floor, put in six strong fans and a dehumidifier. Left it for a few days and coordinated with a neighbor to open for them again, since we were still out of town. They all did the best job possible, communicated well, and were amazing all around. We would recommend Five Star to anyone on need of their services. Vince runs his business with integrity and with the client's best interest in mind. We will always be grateful for a job well done!

Very professional. Came out quick to assess our sewer backup into our church library. Laid out…read moretheir cleanup and mitigation schedule clearly. We're on schedule. Very polite workers. Unfortunately their cargo trailer used as temporary storage for library book boxes had a roof leak. Ruined books. Five Star made it right and covered book loss cost. Five Star is working on flooring replacement and not quite finished as I write this. Their workmanship (carpentry and sheetrocking) seems good.

We recently had a situation that needed water mitigation. The crew was on site within a few hours…read moreand were knowledgeable and walked us through every step. Very professional and friendly. Thank you so much Rolando, Landon, Ivan, Nick & Kenneth. I will always recommend your services.

Great quality service, kind employees who completed the service that was requested in a timely…read moremanner.

Run far away . Professional scammers. Aka ( custom restoration ) charge for full job and complete a…read moresixteenth of the job. They know how to milk and insurance that's for sure. Communication is horrible. Customer service even worse. Pricing is also unbelievable. hope you don't need the place for month's. Please save your selves the heartaches. Hire any other company.

They are fast, reliable and great at communicating with you. They will deal with your insurance for…read moreyou!

So I never thought to leave a review up until this point, but I'll give it a shot. So 1st choice…read morerestoration came by our house in 2012 to clean up flood in our basement and repair everything. Once they left there were still chunks of drywall missing (which they never fixed). On top of that everything we had in our basement was essentially just thrown all over the place and left for us to clean up. We tried to reach them multiple times and it eventually got to the point where they would no longer answer their phone.

With respect to Lisa, 1st Choice may be project managers but check before you sign. Their web site…read morehas "13" pictures, which include one of a new truck and trailer, another is interior view of the burn out, so do they really have their own crews for a total rebuild? If you don't swing the hammer, you don't get to say "I did that.". What is that pink thing on the carpet in the mold room? Don't get me wrong I have the greatest respect for the people that do the real damage restoration work, I did some smoke remediation after the San Diego fires so I have a feeling for the work. Rebuilding is not remediation, check wiki they will agree. How long can this go on, BBB here I come. 21 days out on my job, will be billing 1st choice for storage.

Had a burst pipe in the bathroom. Joe and his crew came in and took care of is right away (after…read morethe plumber). Joe was kind enough to assist me and explain the process to me, I've not gone through a situation like this before. I very much appreciate the expedience in getting the moisture handled! I would recommend highly! Natheena

Our washing machine flooded and they did a awesome job mitigating the flood, drying out the room,…read moreand demo-ing away damaged portions. Joe and his team were courteous, efficient, communicated well what and why they were doing, and did a great job. Highly recommend.

Our carpets were filthy from renters. We called Restoration…read moreNorth to see if they would be able to clean our carpets within two days. Not only did Restoration North fit us in but cleaned our carpets looking like they were brand new!!! I have to say it's been a couple weeks and the citrus scent is still in our home. I absolutely love the clean scent. I attached photos to show how amazing this company is. The owner Colt Schroeder is extremely professional and knowledgeable. Not once did he lower the bar! He has very high standards. He and his amazing son have great work ethics. They truly are a great team. We will always call on Restoration North for all our Restoration needs. Cleaning carpets is just one of the many services they do. So so fortunate that we found Restoration North!!!! It's so nice to know that there is a company who takes pride in their work. Thank you!!!!! Toni Lindgren

We called Restoration North as a last resort after our dog left multiple dark green stains on our…read moreliving room carpet, and nothing we did seemed to help. Colt from Restoration North came out (arriving on time for the appointment) with state of the art equipment and returned our carpet to like new condition. He was extremely knowledgeable with 15 years of experience, and knew what to do. I will recommend Restoration North to neighbors and friends - as finding reliable and knowledgeable service professionals in rural Idaho isn't always easy. Thank you Colt!

I just want to highly recommended this company for anyone trying to get your house fix from water…read moredamage or any other emergency in your house . Sean the owner is a very nice person to talk to and also works with you on everythink you need and want done in your house . And also helps you out when it comes to your insurance purposes getting everything handle. Tri city this is your man for the job trust me . 100% recommended

Sean came out to my house. I was worried about mold in my bathroom. Thankfully everything was fine!…read moreHe was very thorough with his explanation of what was going on and gave me ideas of things I could do to control the situation. He was very professional, thorough and knowledgeable. If I ever need these kinds of services again they will definitely be first on my list.