I see the response I received from the owner. He still doesn't explain why they said I had 10…read moreboxes, but the email I pasted in this review says 20. I also believed I reacted in a normal way to someone who kept insisting 10 boxes, when I had the proof clearly in the email they sent me I put 20. As I said in my review, I offered to help and pay more money on the spot. Any perception of me being "hostile" was me being eager to do whatever it took to get the job done, including help. How else would anyone else who was on a time crunch act? Just sit back and take the lies? We were all adults here. I offer for anyone reading this to contact anyone I know on yelp... including my employer of 4 years and my previous employer of 17 years. They will attest what a compromising person I am and how I've bent over backward to help them, which I tried to do with these movers.

AVOID!!! I cannot say this enough! They're sharks, and honestly there are SO many better options…read more(i.e. Dumbo movers). THEY CANCELLED ON THE DAY!!! on a Sunday..!! I booked my move a month in advance, I had a long discussion with the lady on the phone who knew we were moving to Long Island from Brooklyn. She told me it would be an hourly rate for a minimum of 3 hours + travel time, and "end of month fee". The movers turned up at 8.35am for a 9am appointment, they eventually came up to our apt at 9.15am. He surveyed our goods and said "ok no problem, we'll start with the boxes, i'll be right back" THE NEXT THING I GET IS A TEXT CANCELLING OUR MOVE at 9.35am! They claim our building we're uncooperative (UNTRUE ON SO MANY LEVELS) and that we were not packed... our entire apartment was packed and ready when they showed up. I had no discussion with the movers about this, they simply cancelled. Presumably because they couldn't be bothered to move on a Sunday. We had to find a last minute mover on a Sunday in July during COVID. THEY ARE THE WORST! avoid.

I used them twice and just tried to use them a third time…read more The main issue I have is that their site is misleading. First, it says 2 men with a sprinter van = $95 for 1hr. Everywhere a number is shown it says $95, but it also mentions 2hrs minimum, so the minimum total is $190 plus tip. If you're booking quickly, please be sure to recognize that even for a 1hr move you'll be paying over $200 with tip. Second, their site shows availability for the current day, but when you try to book or call, they will frequently say there is no availability (this happened to me twice). When you call in they'll try to book you for a later day. That is a bait and switch and takes up my time that I could have used to find a different mover. Finally, they denied me service today, partly because their drivers are unavailable (site shows availability for every time slot today), and partly because they said I was unhappy with the price I paid last time (which is true, I suggested they update their website, and the site still doesn't list "$190" anywhere as the minimum total). I give them two stars because the moving service was professional and seamless, but all the extra effort around scheduling and pricing make it not worth the hassle. Please note that they also push their customers to leave yelp reviews, which likely skews their overall rating higher than it otherwise would be.

Requested a quote from Yelp and had an answer within about 20 minutes of filling out some info (to…read moresee if I needed a uhaul or not), and got a very reasonable quote. I was moving a 5 medium sized pieces of furniture and needed a bed taken outside. I was working with Jahfari (spelling?) and one other mover and they used a sprinter van- $90/hr. They were great to work with, quick, careful, and had a good attitude. I used them for about 3 hours including travel. There was an ~$83 deposit, $100 for the COI which my building required, and the $90/hr and I tipped 25%. I moved from South Williamsburg to the East Village. Overall, couldn't imagine an easier moving experience. Thanks Jahfari!!

Modena Moving gave me a fair competitive price and they took really good care of my stuff, really…read moreprofessional, and Valentin was very communicative with me and he responded to all my questions and needs. I will definitely use them again, they moved me and my brother from Dyker Heights to Bay Ridge and we really appreciate them. I would recommend Modena because of their great price and excellent customer service!

Only gave them 1 star because you have to. No, I did not use them, so why I am writing a review?…read moreWell, the guy answering the phone was very rude. He gave me a qoute to move a full sized bed and headboard,one 4 cubed ikea shelf, one 3'x3' ikea dresser, one small 3'x3' consol desk a mirror and at most 10 boxes (and that was pushing it) for over $500. I advised that I called because I was given a Groupon and after asking when I would like to move he said we don't accept Groupons on that day. Had my friend cancel the Groupon. HONESTLY, take your money elsewhere.

Seth and crew were awesome. Had a decent amount of stuff to move (2 full bedrooms, living room,…read morekitchen) and these guys were in and out in under 3 hours. They professionally packed everything with brand new packing blankets and staged it the exact way we wanted at the new apartment. Couldn't ask for a better experience at a reasonable price. 12/10 recommend every time

We used Rob The Mover 7 years ago and were happy to return to them when we moved the other week…read more They were so efficient yet gentle with our valuables. Nothing was broken or damaged. It was really helpful that they have extra boxes on the truck for our random crap that we didn't know where to put. Highly recommend!

I hired Jewels Moving in July when moving into a rental while my new house was being renovated…read more When the drivers showed up for my move they quoted me 3X the price which was originally quoted. Totally understand that you need to see the furniture/boxes to give a full quote. Just unexpected. Ultimately, at that point, it's way too late to go with someone else that quoted you for the move since it's already move out day. That being said, the worst part was that the 3 guys moved my 3 bedroom house damaged almost all of my furniture. ALL (literally all) of our nice dressers/bookshelves/end tables had dents, scratches, and were dirty. Our kids beds (wooden) were destroyed. I was literally standing at the truck when they unloaded my sons bed and watched one of the guys smash the headboard on the ground. $1,500 bed destroyed. Our bed was upholstered beige. Now it's got dirt/grease stains all over it and we have to deal with it or spend another $5,000. They did not use a single moving blanket. They threw boxes to eachother and they complained the entire time. I have so much more to complain about this company but honestly it's not worth my time. Ultimately, I would highly suggest going with a company that actully has a pproper reputation and has skilled/qualified workers. Trying to save $500 cost me so much more in the end. We just moved again and used another company. They charged me about the same that Jewels ended up being after the 3X increase, and didn't increase the price on me. They were respectful, they wrapped every little thing in cardboard and moving blankets, they disassembled and assembled everything easily and professionally, etc. It was a night and day difference. I just wish everything they were moving wasn't already damaged from Jewels.

Professional. Fast. Great value! I highly recommend them! They pulled off a complicated move for us.read more

Bright Movers helped me move from the East Village to Clinton Hill. I moved from a 4th floor walkup…read moreto a 2nd floor apartment. They were super friendly (AJ is awesome), punctual, fast, careful, and reasonably priced. Couldn't really ask for more in movers. Use em!

Extremely nice only on the phone, BUT Extremely unprofessional otherwise…read more First off, two hours late. 1. ZERO Tools: - Brought a single screw driver to do a job, had to borrow a power drill myself from a neighbor, then made this huge hole: https://www.dropbox.com/s/tvdfy9eb9f47ftq/13898712_1396813383667156_137743997_o.jpg?dl=0 2. ZERO protection: -- Didn't use any covers for any of furnitures, left scratches all over (https://www.dropbox.com/s/92zezayy1rddlhb/IMG_3575.JPG?dl=0) -- shattered one of the bed storage drawer 3. ZERO Knowledge of ikea furnitures (they claimed they know) -- re-assembled to just be done so none of the storage drawers fit, found out after they left and had to redo the whole thing myself (https://www.dropbox.com/s/26g000jxmyjynd9/13902193_1396813297000498_1835366601_o.jpg?dl=0) 4. Three people came, two people take rest while one person assembles the furniture. Probably to extend the time. They charge hourly. 5. Hiding the mistakes -- Placed the toe side of the bed to the wall side (opposite direction) to hide yet another scratches, had to turn it around myself after they left 6. Found out all of the above issues after they left & made the payment, so I called and texted them and avoided my call. This is the main reason I'm leaving a review. THEY DO NOT KNOW MOVING.

Service was cancelled, and now they owe a refund. Have given multiple refund dates but haven't sent…read moreany money, and have now either blocked or disconnected their phone. Scammers, who are just after your money and won't provide.

I needed a mover at the very last minute. I contacted Quick Movers via Yelp the night before my…read moremove and they (Nick) were extremely responsive and helpful, and were able to book me for the next morning at a reasonable rate. Since we only had 20 boxes and they were being moved to a storage facility, I agreed to be a pit stop in the middle of someone else's move. This means if the first move pickup took longer than expected, I had to wait. Which I did, for 6.5 hours. When the movers did arrive, they were very efficient and had a positive attitude. They moved all of our stuff successfully in less than an hour. For the 20 boxes, from Williamsburg to Clinton Hill, they charged $295, which is their minimum. I payed via Zelle, which was convenient. Super grateful for their help in our 11th hour, for the great customer service, good price, and efficiency during the move.

I was getting stressed about a move and my partner called this business. Angelo sent over his…read moreemployee Rey the next day and Rey was a huge help. Friendly. On time. Professional. Respectful. I felt he was honest and trustworthy. Wore the mask the whole time. He was also efficient, strong, and got things done well without damaging things. I was so happy my partner hired them. Then I needed to move a couch and Angelo helped with that. Angelo was at least as professional, trustworthy, friendly and respectful as his employee. We got the couch moved and things went smoothly. If I need more moving help they will likely be my first choice. I felt both moves were a fair price as well. I have zero affiliation with them, just really appreciate their service.

I was so overwhelmed and had to move at the last minute, Angelo was immediately responsive and…read morefollowed up about the move. We worked out the price and he showed up on time and was totally professional. WHAT A GREAT MOVER! Angelo is a very good communicator and seems to care about who he services. I feel grateful to have found his services and I highly recommend him.