We have used J&M Remodel before and were quite pleased. This time we had ROBERT as our project…read moreleader and I can't say enough good things about him. He listened carefully to what we wanted. And was careful to protect and safe things that were to be reused. He is meticulous and accurate with measurements and cutting products. And always left the site as clean and usable each day as possible. We love the results.

We worked with J&M on a bathroom remodel. Bathroom is 5x6 feet and quote was for 6 weeks work and…read more50k. We ended project at 18 weeks and 60k. During our project, the sub-contractors damaged the wall while installing our toilet by drilling through the wall and failing to hook up the toilet correctly so that water was pouring straight into our basement. The sub-contractor did pay for these damages. We had no supply chain issues with our project as we had purchased all the materials ourselves before hand. Our primary issues with working with J&M was that due to the amount of projects they had going on, it felt that unless we were actively saying we were unhappy with progress and calling J&M frequently, there would only be work at our home 1 or 2 days a week. When asking for estimates for components J&M were unable to provide accurate estimates. For example, it was estimated that tiling our shower would take 1 week with 2 people due to the complex design. It ended up taking 3 weeks. This is our only bathroom, so we lived with my parents for several weeks, but I would hesitate to recommend J&M to anyone who doesn't have a flexible timeline. In addition, J&M failed to notify of us of change orders that resulted in an increase of price. These were supposed to be agreed upon mutually before the work was completed, but instead J&M released them after the work was done and were forced to eat the cost. J&M did not provide any options to mitigate this cost even though this was in direct breach of our contract. Ultimately, we are reasonably happy with the final outcome of our bathroom, but extremely unhappy with path to get there. We ended up not asking for several fixes as we were so fed up with the inaccurate timelines and constantly changing estimates. Fixes include 1) bleeding paint on ceiling, 2) missed paint spot, 3) grout on window and tile, 4) miss-cut vanity counter-top, and 5) dip in floor tiling causing one spot to not drain. All in all, J&M has good general contractors, but seem extremely mismanaged in the back of office. If you do work with them, double check all billing multiple times as we found several inaccuracies. Hold J&M to prices and push back on change order process.

As someone who's made almost my entire living in sales, I have such a hard time with the…read moreaggressive, borderline elder abuse, sales tactics of this company. My mother contacted them to have her bathtub insert replaced with a walk in shower insert. Simple, right? We had some examples from Home Depot for $1500-$2500 (minus labor). The rebath sales rep came out and truly attempted to hard sell my 80 year old mother in spending 16k to replace her shower. Just. The. Shower. Thankfully I was there for the pitch and promptly kicked her out after she told me it couldn't be done for less, that I (who's remodeled many homes) didn't know what I was talking about and their " proprietary" material was so far superior to anything found elsewhere. Please. It's fiberglass. They might do decent work, but you can do soooo much more for the money and get a higher quality product. I'm having the shower redone with quartz slab for less than half the price. They're so close to a scam it's offensive. I feel bad for the elderly they prey on who don't have attentive adult children looking out for them.

I am so disappointed with the entire Re-Bath franchise. We re did our master bath 2 years ago…read more(2024) to the tune of $25K and it was the Puyallup branch that did the work. They only had to come back 3 times to correct initial mistakes and now in 2026 our tile in front of the toilet is now soft and squishy. We stopped using the toilet over 6 weeks ago! Funny thing about franchises....there is now a RE-Bath in our region (Everett) so our warranty claims are going through our local office. It is shocking not only how shoddy the work was the first time, but the service is the worst I have experienced. Multiple promises of calls back, 2 literal house appointments missed, lies about waiting for materials and even tracking numbers that were not true. I have talked to 3 people at the Everett branch including the receptionist, the scheduler and all the way up the owner; my husband has talked with 2 more and we have gotten no where. It is truly the most unprofessional organization. This company does not stand behind their work, they obviously do not vet their franchise owners and I cannot warn you enough to use a different company. You will not be able to trust the work or the support for a very important room in the house.

Nate was great! Better and faster communicator than most handymen I reached out to about my project…read more(water heater replacement). Worked with me on schedule. Reasonably priced, and honest. Will reach out to Nate for my next project!

Nate was great at communicating quickly and very reasonable prices on the bath remodeling. If you…read morehad any kind of remodeling job done before you know that most jobs doesn't always go as planned, but Nate took the time to to get it right. Will definitely hire him again for future projects.

Requested a house deep clean & re- install of a ceiling chandelier that had broken. Electrical…read moreInstaller explained process, answered all questions. House cleaner was excellent, were able to prioritize tasks, and very easy to work with, all individuals very professional & personable. Great value to get multiple tasks done with one company. We will use them again.

We recently had our 3 bathroom remodeling projects completed by Mark and his great Coastline team…read more We had several initial bids from different companies, but Mark listened carefully to our requirements and was the best in meeting our budget. He is very knowledgeable on all different aspects of remodeling, but leaves more difficult electrical and plumbing work to other experts on his team. Mark was also great on giving a good time estimate, leaving the jobsite as clean as possible, and being very flexible during the construction process if we wanted to change or add something. We purchased a lot of the main design materials (ie. vanities, cabinets, toilets, showers, hardware, etc) ahead of the work in order to take advantage of sales and purchase exactly what we wanted. Mark was very easy to work with on our design ideas and his great ideas too. In summary, we are very satisfied with the final results, the quality of all the work, and the follow-up to make sure everything was working properly and that we were completely satisfied. We highly recommend Mark and his entire Coastline team!

My husband and I purchased Larry's family home about 6 months ago. It was built in 1980 by his…read moreparents. Larry had redone the home in good taste and elegance. We loved it the moment we saw it. Since our purchase, Larry has stood by his work and fixed things that needed repair and/or shared those he worked with in order for us to reach out and have things under warranty repaired. The sub contractors he works with are excellent and very loyal to Larry and proud of their work. We have really appreciated how easy it has been to reach out to Larry and to get the information we needed. It is wonderful to work with someone who stands by their work.

Larry and his crew did an amazing job rehabbing the exterior of my craftsman home. The job entailed…read morerebuilding the porch, repairing siding, custom mill work, painting and window glazing. All was done with a great attention to detail, craftsmanship and quality. Larry was also great at helping to select colors and provide options. I especially want to call out the crew who took great care of my property, ensured that no mess was caused for my neighbors, skilled carpentry, and left my property spotless when the job was complete. Larry was very communicative throughout the process going over expenses weekly and working with me to make adjustments in the budget. Larry may not be the cheapest contractor out there, but you can be sure that you are getting your money's worth in term of quality work that will LAST.

I've used this company for small repairs at my rental property. Always quick to respond and great…read moreservice. I've bookmarked them as my go to contact for generic repairs. Compared to some of the other generic contractors the quotes for repair I received from them always seems fair. I highly recommend.

Prompt response to request for estimate. After I made my appointment for repairs, they kept me up…read moreto date on status of all projects. Once repairs were made, they had me test the items to make sure they worked properly. I had them replace several bad electrical outlets, install a new light in the kitchen, clear a clogged drain in a bathtub, prep & paint my deck. Excellent service. I highly recommend them.

We had an outstanding experience with Carl at Better Call Carl! From start to finish, his…read morecommunication was excellent. He set up an appointment to meet with us right away and sent over a very professional, detailed quote the same day. He got us on his schedule quickly and completed the job to absolute perfection. Five years ago we had carpet installed and were left with an annoying gap between the carpet and the baseboard. It drove me crazy! Carl not only handled the installation beautifully, but he also made sure the new padding was thick enough to eliminate that gap entirely. A problem that bothered me for five years - gone in one day thanks to Carl. Fast, professional, detail-oriented, and genuinely thoughtful. We couldn't recommend him more!

I needed someone asap to get some repairs done from an appraisal, they were there same day and was…read morefinalized by the next early morning. I appreciate the quick response to help me get the home sold and closed.

We've been clients of Stokey's for a few years and at two houses. They've helped us with quite a…read morefew projects, including gutter repair and cleaning, gazebo assembly, removing an old basement door and turning the home into a wall, upstairs bathroom leak investigation...plus numerous quotes on projects we decided not to do. They're always great to work with; communicative and chill.

I had such high hopes for this company. I contacted them and they promptly sent out a nice young…read moreguy on June 1 to review the jobs I needed done. I was working with a deadline and was assured that once I accepted their bid, they could most likely start the job in a couple of weeks. Within a couple of days I received their written estimate. So far so good... The amount was a little higher than I had expected, so I contacted the company to say that I still wanted to use them, but I wanted to remove a couple of small things from the estimate. I was assured by both father (Greg?) and son, Brandon, that they would send me the revised estimate. Three days passed and I heard nothing from them. I called them 3 more times over the course of a week and a half and each time was assured they would send me the revised estimate ASAP. Well, y never got it. They basically strung me along and wasted my time. How unprofessional and disrespectful! If they couldn't or didn't want to do the job, why didn't they just say so? I'm really disillusioned. I wanted to use a local company, but they really let me down.